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Below are comments left by browsers visiting Please feel free to leave your comments about our website and service. If you have comments on your recent stay at a hotel, please use the hotel guest review form which is automatically sent to you by email after your stay. Thanks.

I do not agree with the £5 cancellation fee? especially when done in plenty of time
Michelle Mcshane Scotland, 25th Feb 2020
Just spent an over night stay at mercure hotel princes street with dinner wine and breakfast was a brilliant value for money break thank you
Georgina ramage Greenock, 23rd Feb 2020
Just back from the Mercure hotel in Edinburgh at the weekend for an overnight. Holly dealt with my enquiry promptly and efficiently in every way and could not fault the booking process. The room was clean, however it was extremely tired and in need of some serious TLC. Our bed looked like a kind size however it was in fact 2 single beds put together which wasn't the comfiest unfortunately. Breakfast was very nice and staff were very friendly. Great location, just unfortunately looks a bit run down and needs some attention in the decor department.
Claire Gaddis East Kilbride, 23rd Feb 2020
I have just returned from Edinburgh We Stayed 2 nites at the Leonardo hotel Murryfield on a deal? We Really enjoyed our stay. Staff were so nice... Especially Tommy the Waiter Such a nice Guy and he knew his Stuff. Great receiving info on all the deals? ...
Christine Weir KA3 1DR, 21st Feb 2020
Not exactly a review, more a comment about service. Due to a potential adverse weather forecast next week, where we intend to stay, my wife and I had to cancel a couple of bookings and rebook for another date.
The help, friendliness and professionalism from “Holly” was excellent. Many Thanks
David Pringle Sunderland, 19th Feb 2020
Stayed at 3 hotels riverside inn Ayr first class , king Robert hotel Stirling first class,
Rob Roy hotel Aberfoyle this one was terrible, but the first 2 we have been to Ayr twice,Stirling five ,will be back at both again. My hotel is a1st class site ,ps we have also stayed in Aberdeen through my hotel break a few times no complaints at all.
John millie Kirkcaldy, 13th Feb 2020
Fantastic hotel , food and staff ! Will definitely be back soon !
Nicola Hazlett Lanark, 11th Feb 2020
I booked this hotel but I had to change dates & the service from hotel breaks was great there was no problem & resolves right away. Looking forward to my getaway.
Sharron Glasgow, 10th Feb 2020
I felt the hotel looked nice - the doors to bedrooms were a bit run down and the room was dark with no main light.
When it came to the evening meal we were the only people apart from another couple in the restaurant - we didn’t order a starter due to the limited menu and it took almost an hour for our main meal to be served. My partners beef was mainly just fat but we didn’t want to say as it was after 9pm.

The staff were very pleasant and the offering at breakfast was fine

Sara Bavidge
Sara Bavidge Double Tree by Hilton Dundee, 4th Feb 2020
will be booking again when I am feeling better
thoma Martin Kilmarnock, 4th Feb 2020
Booked Mercure Ayr as a Xmas presi for my son and daughter in law. Bril deal everything was excellent. Room meal location. Staff very helpful. Would definitely recommend
Elza Gallagher GLASGOW, 4th Feb 2020
Really disappointed to be cancelling but just been given horrible news regarding a very close relative, the cancellation process was very simple and would definitely use this site in the future.
Allyson M Hopkin Easthouses, 3rd Feb 2020
first class service as always,and with a great deal.
james henry paisley, 28th Jan 2020
First time I have used this website and delighted with the ease of use.
Margaret Willoughby Glasgow, 25th Jan 2020
Easy to book cater to your every need
mary gallacher dougall Glasgow, 25th Jan 2020
Hallmark is lovely hotel staff friendly welcome soon you approach booking in desk MY partner in I always love visiting at hallmark when we get chance for break can it say bad word give full marks
John Callaghan Bargeddie, North Lanarkshire, 21st Jan 2020
Absolutely gutted I have had to cancel my upcoming hotel break at this hotel. My sister has broken her ankle and it wouldn’t be ideal for us to go at this time. Having been at this hotel before we will definitely book again when she is out of plaster. So glad we booked through as it was so easy to cancel and look forward to booking with you again in a few months.
Angela Collie New Lanark Mill Hotel, 21st Jan 2020
I absolutely love the site.....great deals, great locations and fantastic is simple, so easy to look and book the hotel of your choice..... Had to change a booking I made for my daughter tonight, within minutes of emailing Susan@mhb the date that I wanted was amended with absolutely ease& no hassles..... I have recommended mhb to my family & friends,that’s how confident I am with the service they deliver...... my only issue is, it’s not me going next week to the Marine Hotel in Troon lol but as I’ve been I know my daughter will love it..... keep up the good work mhb team ...... 1st class
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amt Scotland, 20th Jan 2020
Fantastic site. With fantastic helpful staff , I had to message and ask for help with my confirmation on our up coming break and I received help very quickly. We absolutely love this site. We use it all the time. We have been to 1 and have another 1 booked for next month. We have made a new years resolution to try and get a wee break every 4-6 weeks. So far we are on track. Xx
Andrea sutherland Dalry Ayrshire., 19th Jan 2020
As usual, easy to book online. and quick response. Always my first choice when looking at short break hotels. Looking forward to my break in March.
Trish Edinburgh, 17th Jan 2020
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