site reviews

Now booked a few times with my hotel break. I can honestly say I have never had better service, every one of my requests and expectations were surpassed. Won’t look at another company to book again.

Great service once again. The offer was perfect for us and friends.
Pamela was brilliant at advising us and helping to make our booking.
The hotel was great.
Staff friendly, patient and helpful.
Rooms were just right. Clean warm and comfy.
Will book again.

This is one of the best hotels we have booked through this website. The room was beautiful. It was spacious and tastefully decorated. Thank you.
The staff were friendly and professional. Thank you.

Had on email room ready from 2pm didn't get room till 3.15, their policy is 3pm,

Down at the Riverside Irvine Thu week had a great two night four of us been a few times staff very nice hotel great

Held a voucher since end of last year and due to mainly Covid pandemic have not yet been able to use it. Had booked Gables Hotel for 22.11.21 but due to illness (not Covid) of my wife had to cancel at last minute. Contacted Susan at MyHotelBreak and she sorted out the matter and I have already received a money voucher for future use. I was not expecting this as thought I may have to forfeit. Excellent and prompt service. Many thanks.

My wife and I stayed at the Cairn Hotel in Jesmond last Saturday night. The stay was very good from start to finish. The room was quite modern and warm. We received some excellent service from 'Cailey' so would like to say thank you to her. Breakfast was VERY GOOD with a good choice of hot and cold items. The area was spotless and again the staff were very helpful and pleasant too! The room was nicely decorated with tables well spaced.

We would definitely recommend the Cairn and we'd be happy to stay there again.

Just home after an excellent 3 nights break at the "Park Hotel".
Nice room, good food and friendly helpful staff always available to help.
Thanks again to all the staff doing a great job.
George Tait..... (we will be back)

Got an amazing deal with no hassles or hidden expenses. Would book with you again.

Unfortunately I have Covid and unable to travel but will definitely look out for the gin weekend again

Easy, hassle free booking

Brilliant website. So easy to use. Great deals.Like how you do not need to pay till you arrive at Hotel.

Had to make an adjustment to my booking and was dealt with so swiftly and pleasantly. Great service.

So looking forward to our break, but been so unwell. Will rebook when I'm better.

Very good value for money easy to go through easy to book

Natalie gave us our room key and disclosed you needed to go through the eatery. We got somewhat lost anyway Francesca saw this and guided us the correct way! We were distributed Room 29 on the ground floor which was a Deluxe Corbett Twin Room.

I had to request an extension to our voucher due to 1 of our party being ill in hospital. Luckily our voucher was extended for a further 3 months .Excellent customer service from Susan .Have used Myhotelbreak on many occasions and will continue to do so.
Kathy Paterson

I had to cancel my booking due to suspected covid, I contacted my hotel breaks and they refunded my £5 cancellation charge with no hassle at all. I have booked many times with this company and can honestly they are brilliant nothing is to much bother for them. In June I had to isolate and they re booked my 3 hotels I had booked with them with no extra charge.
Thankyou once again.

Excellent booking service had to cancel due to covid test being positive ?

I have been going to the Riverside now for a few years i think that it has changed it's name four times since i started going ,it is even more classy since its renovation i love the place.
I have also been dealing with myhotelbreak for years and the staff even though they have changed now and again i still get the same service, i used to be on first name terms with some of the staff, everything changes as we all know but i will not stop using myhotelbreak, take care, gerry