site reviews

I have too cancel my booking due to the corona virus as we are in lockdown. I hope to use your service again once this awful period of time has passed. My booking was recently amended for me when the price went down with no fuss. Great service and I have never been disappointed with any of my bookings. Stay safe all the team and I look forward to booking through you again.

Thank you for letting me know about the cancellation, I would love to visit your lovely hotel when things go back to normal, I am more than happy to pay the £5.00 for the cancellation fee, wishing you all the best and hope to see you soon. Kind regards, Eliza Tekin

Fantastic company to deal with. Have used a few times and any changes to bookings sorted efficiently by friendly staff.
Where accommodation full spend time with you exploring alternatives.
Re current situation emailed cancellation to me with no charge.

Brilliant service, highly recommended. Just unfortunate we had to cancel, we were really looking forward to our break

I have underlying health reasons for cancelling my booking, on the advice of my GP. I feel it would be irresponsible for me to consider any travel at this time

Cancellation was done swiftly
Many thanks

Sorry we had to cancel our booking, 331627, the event we were going to was cancelled, understandably. They hope to rearrange, so we will be back! Best wishes to you all at My Hotel Break.

Had to cancel booking due to health issues staff member was sympathetic and professional always receive excellent customer service thank you love this site.

Sadly due to the current global situation we have had to cancel. Everyone is doing what they can to help and I thank you for your efforts. Hope to book again very soon. Please all stay safe.
Kind regards
Marian Carlyle.

We are sorry to have just cancelled our latest booking, this is due to the ongoing Coronavirus crisis. We have used your services frequently in the past and be assured will continue to do so in the future. Always more than satisfied with the personal service received.
Best wishes to you all at this time, many thanks.

I have travelled with your company for years & this is the first time I have cancelled,my husband & myself are both in our seventies & are following government advice not to travel. I know you have a business to run but we are cancelling due to circumstances beyond our control
J Mitchell

We always use your company but meanwhile i have to isolate due to insulin dependent and diabetic. My sister who was joinng is going through cancer treatment. This was a meeting place for us so as soon as possible we will reschedule. Thank you for your help.

We are so sad at having to cancel but given the situation regarding corona virus we had no choice,we were looking forward to this break and the booking procedure was so simple and the cancellation as well, these breaks look pretty good value and as soon as the situation improves rest assured we will look to book with you again.
Regards
Jeff Foster

Had to cancel because of Coronavirus, disappointing to pay £5 fee.

Will hopefully be able to book once restrictions lifted , had been really looking forward to staying.

Very disappointed to have to cancel our short break due to coronavirus issues.we appreciate that it is only £5 to cancel and easy to do.we will definitely be booking again with you again.hopefully soon.

Have just had to reluctantly cancel my booking in 2weeks time.i called this morning and just wanted to comment on how pleasant and helpful your advisor was.hopefully I will be able to book at a later date.

Every time I have booked a break with you the staff have been very helpful

I had to change my booking dates, and Susan was very helpful with this. Thank you so much

Thank you for allyourchelp in this difficult time

Was so sorry to cancel but have been advised not to travel with the current corana situation. I do so look forward to booking again really soon.