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Had to cancel my stay as got taken into hospital, hotel were very understanding as was yourselves.
Very happy with the service given.
Will defo book again when well again
Thanks
Cancelled due to hospital admission.
I’m sorry to have to cancel my booking my husband has taken ill and had to be hospitalised. We have booked a few times with you and will certainly be booking again as you are an easy company to deal with
Had to cancel my booking because husband is going to hospital so we cannot go will be booking again.
We have used your promotions to book another hotel, as we emailed the hotel we cancelled due to them not responding regarding dietary requirements when emailed twice
We were so sorry to have to cancel our trip after one of our party's family member was involved in a car crash, but your site made this so easy to do this. We will definately be rebooking when the time is right.
I had to cancel this short break,which was to celebrate our 35th wedding anniversary due to illness. I hope to rebook sometime in the future. The process of both booking and cancellation was very easy .
Very good quick
Very easy booking process and really good offers in some lovely hotels.
I had to telephone with a query and the lady I spoke to was extremely helpful friendly and polite.
The girl on the phone when I booked was very helpful and talked me through what I can get with the voucher
Had a great stay for my husbands 70th birthday, everything I requested was put in place , will definitely be back .
Only down side table lampshade in our room was all bashed. , should have been replaced
Very helpful
Great customer service would highly recommend
Booked using gift voucher and was very straight forward with dinner sitting of choice also enabled.
Would be useful to see room options (plus supplement) if staying for extended period in upgrade room.
Very easy site to use, had to cancel booking but was so easy to do
Staff very efficient booking placed and email sent confirming excellent service
Nice and easy to use
The lady was extremely pleasant and handled my booking very well. Thank you.
Have booked a few trips with My Hotel Break. Easy to use website. Great deals prices are amazing. Will definitely use again.
Very disappointed at been charged £5.00for cancelling my booking which is over 2 months away