site reviews

I had to amend my booking ,and this was done with great customer service throughout. thank you

I recently made contact to amend my booking, my request was dealt immediately. Very pleased with the response time and outcome. Thanks Susan.

Had reason to make contact about my booking. Service was excellent. Susan resolved my issue very quickly and without any hassle. Very pleased with service.

Just finished my call to your reservations dept.and just want to let you know what a pleasant experience it was (and indeed always is) but today I spoke to Stacy, what an asset she is to your company.,My query and booking was by no means straightforward, ,but the way it was handled by Stacy , with her professionalism, pleasant manner and brilliant sense of humour,really eased all my concerns. Please pass on my sincere thanks to Stacy , she really is a gem .

Had reason to make contact about my booking. Service was excellent. Susan resolved my issue very quickly and without any hassle. Very pleased with service.

really helpful when I asked to change my booking free of charge ?

Really prompt response when I wanted to change my booking date and no additional costs for doing this.

Absolutely brilliant company, customer service is excellent, have had some fantastic breaks and great deals using MyHotelBreak. Would highly recommend.

Very easy and efficient way to book. Whole process transparent throughout.

The staff has been excellent in assisting me book my break. Good choice of hotels etc available. Looking forward to my trip!

Great service today from Susan today

My partner purchased a voucher for me for Christmas and we booked to go to Peebles in March, I had to cancel due to Covid-19 and the lady which helped us was very accommodating and extended our voucher to December 2020. We not think we are going to struggle to fit the voucher in this year due again to the situation and the lady has very kindly agreed to extend the voucher to March 2021. I have stayed on Myhotelbreaks before and always been very very happy with the hotels we have stayed. Looking forward to using my voucher.

I love dealing with this company, the staff and the website. You are my go to place to book a trip! Thank you for ease of use, quick replies, lovely helpful capable staff and fantastic breaks. 10 out of 10 ??

Great service getting our break booked for us, many thanks!

Thank you so much for the dervice i received today nothing to much of a bother and my issues NOT with myhotelbreak but the actual hotel were resolved in minutes
Will defo be booking again as we always do
Thank you

The service from my hotel break is fantastic nothing is a bother and always death with courtesy ,
Will most definitely will book again with Myhotelbreak
Great service and superb staff thank you so much x

Fantastic help after an issue with a booking
Highly recommended

I booked the wrong day, messaged straight away,within minutes lady had amended my booking, very pleased and email to confirm. Many thanks

Great service from Susan today was very helpful nothing was to much bother I would definitely recommend this company

Great and super speedy help from Susan S today... Only emailed late last night as I’d made an error with a booking and it was sorted first thing this morning...
The help was very appreciated
Thank you very much