site reviews

Brilliant service from Susan today!

Everything was resolved very fast and no trouble at all.
Very happy customer here.

Fab service from susan!

I had to change the original date of my booking and it was changed with no hassle or having to cancel my original booking.

Highly recommended!

Small problem with confirmation contacted company quickly resolved by Susan great service

Thank you Susan for your help with my booking. Really speedy reply to my email and problem sorted!

So geatful to Susan for her consideration and understanding in our last minute cancellation due to illness. Susan dealt with our issue with no bother, her customer care service was impeccable. Thank you once again! ???

Great Night away! Perfect surroundings.

Booked a double room by mistake and needed to change to a single. Susan did this very quickly. Great service.

Friendly personal service, short break tailored to suit our parties needs, very efficient.

Superb assistance from a very lovely lady,I cannot fault the service I received.

I would just like to thank holly for her customer service received today in the aftermath of our holiday being cancelled due to Thomas cook. She was most helpful. Thank you Holly

I would like to make a complaint regarding this hotel. we had passed on our comments when we checked out but got nothing in response.
the hotel itself was ok. however the bed was like sleeping on a brick. we barely slept but were woke up at 8am by the cleaners coming into the room. I would defo recommend my hotel break but as for this hotel I will definitly not be back again.

Booked Golf, room and breakfast and paid to upgrade to a room with a panoramic golf view.
We were allocated a room with a view of the car park at the front of the hotel.
Friends who booked independently but travelled with us didn’t pay for upgrade but were allocated a room on the third floor with a panoramic view of both golf course and sea.
When we complained we were offered £40 resort credits - at checkout!!!

Staff are so helpful and caring lovely service

Fantastic help from Holly Paton, quick and easy booking.

Excellent service from Holly. Had problems on the website, Holly phoned myself after an online chat and had the booking sorted in minutes.

Wonderful service from your company as usual and the receptionist who helped with my booking for my 60th birthday was wonderful!

Super fast information given by Yvonne, and very pleasant, gave me all the information and my queries I needed ,in minutes.

Good hotel two minutes walk to Edinburgh centre breakfast good nice room

Enjoyed a short break on DBB basis at Esplanade Hotel Dunoon in June. Excellent hotel, had a lovely sea iew room, curtesy of Sonia, food was delicious. Staff were all friendly and attentive. Would stay again and book with myhotelbreak if possible.

After a massive mix up on our behalf. We got the day mixed up for a stay in Southport.. we were told we had to pay the full amount £99 still as that’s hotel policy as we were a no show.. by the hotel.. I contacted MyHotelBreak & spoke to a lady called Susan. She was extremely helpful & didn’t give up until we got it my sorted. Manager rang hotel manager & got the booking amended.. I cannot thank them enough they went that extra mile to sort this for us. Even though was our mistake. Highly recommend them, we have stayed in numerous of their hotel deals and can’t fault anything. Once again thank you so much.