site reviews

Down at the Riverside Irvine Thu week had a great two night four of us been a few times staff very nice hotel great

Held a voucher since end of last year and due to mainly Covid pandemic have not yet been able to use it. Had booked Gables Hotel for 22.11.21 but due to illness (not Covid) of my wife had to cancel at last minute. Contacted Susan at MyHotelBreak and she sorted out the matter and I have already received a money voucher for future use. I was not expecting this as thought I may have to forfeit. Excellent and prompt service. Many thanks.

My wife and I stayed at the Cairn Hotel in Jesmond last Saturday night. The stay was very good from start to finish. The room was quite modern and warm. We received some excellent service from 'Cailey' so would like to say thank you to her. Breakfast was VERY GOOD with a good choice of hot and cold items. The area was spotless and again the staff were very helpful and pleasant too! The room was nicely decorated with tables well spaced.

We would definitely recommend the Cairn and we'd be happy to stay there again.

Just home after an excellent 3 nights break at the "Park Hotel".
Nice room, good food and friendly helpful staff always available to help.
Thanks again to all the staff doing a great job.
George Tait..... (we will be back)

Got an amazing deal with no hassles or hidden expenses. Would book with you again.

Unfortunately I have Covid and unable to travel but will definitely look out for the gin weekend again

Easy, hassle free booking

Brilliant website. So easy to use. Great deals.Like how you do not need to pay till you arrive at Hotel.

Had to make an adjustment to my booking and was dealt with so swiftly and pleasantly. Great service.

So looking forward to our break, but been so unwell. Will rebook when I'm better.

Very good value for money easy to go through easy to book

Natalie gave us our room key and disclosed you needed to go through the eatery. We got somewhat lost anyway Francesca saw this and guided us the correct way! We were distributed Room 29 on the ground floor which was a Deluxe Corbett Twin Room.

I had to request an extension to our voucher due to 1 of our party being ill in hospital. Luckily our voucher was extended for a further 3 months .Excellent customer service from Susan .Have used Myhotelbreak on many occasions and will continue to do so.
Kathy Paterson

I had to cancel my booking due to suspected covid, I contacted my hotel breaks and they refunded my £5 cancellation charge with no hassle at all. I have booked many times with this company and can honestly they are brilliant nothing is to much bother for them. In June I had to isolate and they re booked my 3 hotels I had booked with them with no extra charge.
Thankyou once again.

Excellent booking service had to cancel due to covid test being positive ?

I have been going to the Riverside now for a few years i think that it has changed it's name four times since i started going ,it is even more classy since its renovation i love the place.
I have also been dealing with myhotelbreak for years and the staff even though they have changed now and again i still get the same service, i used to be on first name terms with some of the staff, everything changes as we all know but i will not stop using myhotelbreak, take care, gerry

Really disappointed but due to ill health had to cancel our booking but will definitely book another time

37308 booking reference for Balavil Hotel.Very disappointed that we have had to change hotel in the last few days.I hadn't really paid attention to the booking having pending on it.I never received a follow up email from yourselves so assumed booking was confirmed.I phoned them last week to be told they had no record of any communication from you.Luckily there was availability at the Highlander for our party of 8.Hopefully this is a decent hotel and we don't regret having to move.
First problem booking through yourselves so hopefully a one off.

I would be booking another weekend away with myhotelbreak.com as it's was very good for the money at Royal hotel whitby food and service was excellent

I had the privilege of speaking to one of your employees Clare McKenzie this morning to arrange a booking at the Bridge of Cally Hotel on the 21st of November for two nights for my party of four, I would like to say what a pleasant and most helpful lady she was to speak to on the phone. She asked if there any special requirements that we might need, I mentioned that I was going through a lengthy spell of treatment and a ground floor room would be helpful, she has attached that to the booking form and explained that it might not be possible to which I fully understand. She is an asset to your company and I would like you to send her our sincere thanks for all her assistance