Below are comments left by browsers visiting myhotelbreak.com. Please feel free to leave your comments about our website and service. If you have comments on your recent stay at a hotel, please use the hotel guest review form which is automatically sent to you by email after your stay. Thanks.
We got a voucher for a 2 night break off our daughter, although it has been a hassle booking our requested hotel and date the girls at my hotel break could not have been more helpful and pleasant. They have been brilliant during the whole process top marks to you.
I've just had great help from Susan very pleasant helpful & patient with me I will have my first stay over on 27th January all going well will definitely use service again thank you I'm not anyway savvy with my tablet but thanks to her I got there
A very well laid out user friendly site.Very easy booking process.
I received this gift from my husband. It was so easy to book. Very helpful with managing my booking to accommodate my needs
Been using this site for years now had lots of weekends away. Fantastic bargains too, never been shy issues and any time had to deal with anything been sorted no problem. A lot of friends and family now use my hotel break too.xx
Having had our 1st ever issue with a hotel stay... I contacted the office and it was dealt with professional, discreetly and very quickly. Stacey was a pleasure to deal with and we appreciate both her time & help.
Easy to book
Great deal as well
A perfect Christmas gift ... Thanks
We originally booked with the You to go to the Invercarse Hotel in Dundee on the 3rd Nov but due to a family death we had to canx as the voucher we were using to go with had expired I want to thank myhotelbreak.com for kindly allowing us to go at a later date we were not dissapointed with the Hotel it was very welcoming and the staff went out off their way to make our stay enjoyable.The room was very nice and the food was excellent bus stop just outside so easy access to Dundee will certainly recommend this hotel and myhotelbreak.com for excellant customer service
Enjoyable 2 days despite the weather. Good food and pleasant staff. Would stay again. Best part was being able to take our dog.
I have booked numerous weekends with myhotelbreak.com
I would Highly Recommend the website & value for money
I have booked through MyHotelBreak on loads of occasions and have always been pleased with how quick and easy it is.
I cannot recommend myhotelbreak enough. The customer service I have received from start to finish has been so personal and they (in particularly Holly), have made me feel so appreciated as a customer.
Very helpful young lady and answered all our questions and some helpful advice made such a difference when you are going to a hotel and area you don’t know much about .
I found the young lady who assisted with my booking very helpful and guided me to a better deal
Our room was abit dates and not like some of the photos we saw on the web. bathroom window had only nets on window and window wouldnt open because of black duct tape. Evening meal and breakfast was lovely and staff were friendly.
Love this site and cannot rate highly enough. I have used them on several occasions and each time the process has been flawless. Site is very user friendly and easy to navigate. I recently booked a stay for next year. Upon previewing my itinerary i realised i booked the wrong month. 1 email to the company and the booking was changed with no problems. Customer service appears to be a top priority for them which is a pleasant change these days. Staff are pleasant and very professional
This is my first booking with My Hotel Breaks and I am very impressed as to how simple and quick the procedure was.
Had a great break at the gables hotel in gretna. Great value for money and this website is easy to use. Will certainly book our next break with myhotelbreak.com.
The hotel is undergoing upgrading but was not a detriment to our stay. Both evening meal and breakfast was very good. The staff were very helpful and polite.
Helpful female who dealt pleasantly with all our wants and questions!
Booked last year through the site and everything went smoothly. Booking tonight has been very easy. Would definitely recommended
The process of booking is very easy with My Hotel Break and most of the time the hotels are very good however l like to look at the reviews prior to making a booking to see how other guests have fared.
Stacey dealt with my telephone enquiry and was very helpful and professional in dealing with my enquires. I am very happy booking through Myhotelbreak.com and find the process excellent.
First class as always dealt with efficiency as usual
Placing our booking was an easy task with each step well explained. Overall no problems encountered.
Simple and easy to use and amazing offers
Booked dinner, bed & breakfast in a standard double room. The room was in need of upgrading but this I an ongoing task at the hotel and reflects the price we paid. The location is superb! We took advantage of having a round of Golf on the pitch and putt, with breath-taking views towards Manchester City. The grounds are superb with picturesque walks in every direction. We had a three course dinner included which was well presented, hot and tasted delicious, my desert was the best (Bakewell Tart)! There was a large selection of wines available and a bar with courtyard for pre and after dinner drinks. I would recommend this hotel and will take advantage of it again.
Very easy to book as normal.
THANK YOU FOR BEING SO UNDERSTANDING WHEN I PHONED TO CANCELL OUR BOOKING
MY WIFE HAS MS AND HAD A FALL AND WE WERE DUE TO COME TO THE HOTEL THE NEXT DAY
THE LADY I SPOKE TO PHONED THE HOTEL AND WAS VERY HELPFUL AS A RESULT WE DID NOT HAVE TO PAY A CHARGE
JOHN AND WENDY WINTER
looked on line for a suitable hotel
decided on the crown and mitre in Carlisle
rang my hotel break.com
received an e- mail 10 mins later it was all booked
HOW QUICK WAS THAT ----- FIRST CLASS SERVICE
Absolutely no problem booking on line and have done this quite a few times and will continue to do so.
Easy to use site
Just booked with my hotel break it was quick & easy . Thanx
A great site with lots of choice. Easy booking. My preferred site for hotel searches now.
Recently stayed at Sandman Signature in Newcastle. Hotel faultless, all staff extremely helpful and friendly.
Would recommend and definatly stay again
We had a wonderful stay at New Lanark. The visitor centre was so interesting and interactive. Hotel was lovely, enjoyed a swim in the pool and the food was delicious. Very friendly staff.
Very nice hotel room was clean and comfortable staff were very helpful nothing was to much trouble. Meal was very good Would definitely say there again.
Would like to thank the manager and staff at the Argyll.what a lovely weekend we had.was put into room 101 with fourposter bed and seaview what a view beautiful room .lovely breakfast and evening meal on the 3 nights stay .lovely clean hotel.will defo be back .the manager what a cheerie helpful gentleman .very well run hotel ????x
What a lovely weekend we had.mix up with booking the manager of the Argyll put us into room 101 lovely big fourposter bed the room was stunning seaview and what a view.lovely breakfast in morning and lovely dinner at night.very nice staff nothing was a problem to them .a big hands up to the manager what a gentleman very cheery and helpful.will definitely be going back for a wee break.just to say thank you to the Argyll well run hotel????xx
I booked an overnight for my mums birthday and could not fault this place. For the deal we got it was such an amazing experience. Room was comfortable and the quality of the food for dinner and breakfast was more than we expected. We used the leisure facilities too during our stay and was very relaxing. Our stay was perfect. Booked up again and highly recommend. Booking through MyHotelBreak was effortless and the bonus is that you pay when you check in so book through MyHotelBreak to make your stay even more special and hassle free :)
Have once again booked with myhotel.com I find there site very easy to navigate and there deals great value for money would always look on this site before trying anywhere else for a short break.
After a trawling a number of hotel sites I came across my hotel break and used the online chat with Holly. My booking wasn't a conventional one but Holly found some Great deals. When I spoke to Holly she was polite, professional and really helpful. It was Hollys advice that I booked with this site.
Thanks once again
As usual an absolute pleasure to book with MHB and the experience is certainly enhanced when you speak to Ailsa (sorry if spelt wrong) but what a charming young lady — nothing is any bother to her , and one of the reasons I have used My Hotel Break, for many years and hopefully continue to do so .
As usual an absolute pleasure to book with MHB and the experience is certainly enhanced when you speak to Alisa (sorry if spelt wrong) but what a charming young lady — nothing is any bother to her , and one of the reasons I have used My Hotel Break, for many years and hopefully continue to do so .
Painless , quick , good deal
Tried a few times it didn't get my pass word at first,but in the end managed to complete bookings straightforward after that.
Thank you very much, Holly, for all the work you put into what was quite a complicated booking. I have booked through myhotelbreak several times and have always had good service but you were so cheerful and helpful, it was a pleasure to speak with you.
Contacted by phone as number of rooms and nights did not appear to be available. Spoke with lovely girl who was exceptionally helpful and arranged required number of nights and rooms at price advertised on email. All within a few minutes and confirmation email already received. Excellent service
Would just like to say a massive thank you to Holly.
We are a family of four on a tight budget, with her help we have managed to book a four night break away through my
Absolutely fantastic customer service Holly
Credit where credit is due.
Quick service. Great price.
Just back from a lovely stay at Airth Castle. Dinner was ever enjoyable and enjoyed my first espresso martini! Would definitely return. Many thanks for a great deal.
Hi I would like to thank Ainslie very much in her promt action to get our upcoming weekend to the SANDMAN HOTEL in Newcastle pricematched to the price I saw on another site
She dealt with this very quickly I'm sure we will have a fab weekend
Very easy to use website and reasonable rates.
Just want to say a huge thank you to Ainslie for the help given today!
Should have been away to New Lanark hotel for a birthday treat, but due to weather, no ferries have been running.
I will be using the site again, without a doubt! ?
Hi young Ainslie,
Janette and I thank you for the help in booking our few days away. We of the older generation
are not into all this new technology and your help was invaluable.
Ian & Janette Muir.
Although shown on your website, this hotel has no disabled rooms and no walk in showers, with exception to a family room in the annex. The food was excellent and the staff friendly. The room we eventually was given was nice but the shower had a very high step and was of no use to my husband. This hotel would not suit anyone in a wheelchair, even though it has a lift.
Easy straight foward no hassle! Haopy days
This was or second stay at the hotel, the first time the pool was closed and this somewhat spoiled our weekends as this was one reason we booked the hotel. This time it was working and it was great. The staff were extremely pleasant the food was excellent the catering staff very polite the bar staff very good . the roons were clean and very tidy and well equipped all in all its a very good HOTEL to stay in well worth a visit. It is also very popular with the locals as there is always something going on shows how popular the place is
Hi we have booked to go to Southport on the 28 ov May we want to go on the 27 had well how do I book another night at the western spa hotel
Great booking through mybreakhotel.. Easy, efficient and great prices.. Always book with them and never been disappointed.
Fantastic offers given. We have used the site many times before, never any problems. Would highly recommend the site to friends and family
Very easy website to use, will definitely use again.
Just a quick comment to praise your site I have used myhotelbreak for a few years now and I thank you all for many GREAT times. Hopefully we will use you for many years to come.
Nice hotel. Kids enjoyed the warm swimming pool. Lovely meal in restaurant and staff friendly and helpful.Good breakfast in the morning aswell.
Sorry had to cancel booking partner going into hospital for day surgery on the Monday can't be helped .will look for another date later on on year
Didn't get as good a deal as advertised but did really want to go to this particular hotel so just had to take the deal that there was ?X
Easy to cancel booking when we couldn't go on that date and could have got other dates... excellent...would recommend this site
Have used you lots of times and I'm never disappointed with your service. First class ?
Really can't thank you enough for the time and effort you have put into to finding the voucher I lost. My son and daughter in law are so happy and looking forward to their break. Wishing you and all at Classic Britain a very happy Easter.
Great deal at the crown hotel Harrogate, we up graded to a suite it was well worth it , we thoroughly enjoyed our stay
I absolutely recommended this site. I have booked several breaks away with hotel breaks and I shall continue to do so.
I love the Bd&d breaks and you really do get great value.
Recently the team at hotel breaks went above & beyond due to unforeseen personal circumstances. So a massive thank you to all team who was involved. Will be a very regular customer.
My friend and I have just spent a wonderful 2 days in Harrogate staying overnight at the Crown Hotel. The hotel is a lovely traditional hotel with a friendly, polite helpful staff. Our room was very spacious comfortable and clean. After checking in we had a cream tea with delicious scones, jam and cream all part of the package, later in the evening we had dinner in the restaurant again part of our package. The location is ideal for shopping and site seeing. Only set back is the limited parking we were fortunate to secure a space on our arrival. A lovely break.
Great value for money on the deal I received from myhotelbreak.com.
Was good to receive an email reminder a few days before to.
Hotel wasvadeqyate, food was lovely. Staff were pleasant and helpful.
Desmond I would not visit again, especially not in St Patrick's Day. Average age in pubs was 22!
Used live chat with Holly. She was great - even phoned the hotel for me. First class and very pleased with booking.
Holly - 5 stars ***** !!
Excellent value very pleasant service
Just wanted to say thank you to Susan from myhotelbreak. I rang to check disabled facilities at our chosen hotel, and she made sure she fully understood our requirements before speaking to the hotel. She also gave us a better deal offer than the one I'd rung with. Despite system failures and many other customers to deal with, she remained pleasant, cheerful and professional, and I felt as though I was in safe hands
i have tried to log in to print my vocher for this time away and it wont let me can you advise please.
Had to cancel this due to family circumstances.Cancellation process very strait forward.Great website already hav cuple more booked and been to few previous.Excellent value and very easy to book .
Website easy to use . No problems booking and totally happy .
Holly Paton at myhotelbreak.com went above and beyond in her customer service
We made a hotel booking and several queries were dealt with exceptionally
Well done Holly - a credit to this company
Will highly recommend to friends
wonderful service as usual pleasure to use your site always looked after with care and always done correctly makes holidaying worth while would recommend and have recommended to our friends thanks once again
Thoroughly enjoyed everything regarding my stay at the hotel. Accommodation was excellent and the dinner at night was first class and the best I have had. Breakfast next morning was also very good with more than enough choices. Staff were very courteous and friendly. Would definitely come back and would recommend this hotel to friends and colleagues.
Since first finding Classic Britain a few years ago this has been my only go to site for my hotel breaks.
Fantastic deals. Fabulous selection.
Great staff on the phone and very helpful.
I always recommend MyHotelBreak to friends and family.
Can't believe the prices and had a thoroughly enjoyable stay. Would certainly recommend to anyone and this will be the first of many trips I'm sure!!
First class service from Ainslee who was very courteous and helped me with cancelling a trip for my parents to Aberdeen at short notice due to adverse weather conditions.
Will definitely use your company in the near future and highly recommend you to friends and family.
Thanks again for all your help
We booked Trump Turnberry as a wedding gift for my sister and her husband. We had an amazing time and the whole booking was seamless and extremely enjoyable. I would definitely book with you again and I will certainly recommend My Hotel Break with friends in the future. Thanks for all your help
Book every year for our anniversary fantastic hotels and website
We booked a last minute break to Harrogate fir 19th February. We had a problem booking via the web site so rang myhotelbreak. A lovely lady called Holly helped us and explained there was an issue with the booking system. She booked the break for us over the phone and it was confirmed immediately via e.mail. We stayed at the Crown hotel in Harrogate. The hotel was lovely the room was big and immaculately clean. The staff were very helpful and even though the car park is limited we had no problem parking. Although we didn't have an evening meal at the hotel the cream tea and breakfast that was included in the offer were really good. We would definitely stay there again and will also be recommending this site to family and friends. Amazing value for money
My hotel break is a fantastic company to book with and will continue to use them!!!
My wife and I stayed at the Corbyn head hotel for 2 nights and it was a very enjoyable stay the room was fantastic the staff from the maids up were very friendly and could not fault them. We would most definitely stay there again.
Unfortunately we had to cancel due to my mum breaking her ankle. The cancellation was done promptly with no problem. Will book again as soon as possible.
Fantastic hotel staff where very nice. Fantastic food. We had a very nice stay. We will definitely be back.
Just back from an overnight dinner/bed and breakfast at Greens of Gretna. Hotel was first class, really clean, staff were friendly and helpful. Food was yummy and plenty of it. Would recommend. Will definitely go back. Thanks myhotelbreak.com.
This website is awesome! My friend at work told me about it. I usually use booking.com as I like having the free cancellation option. However, this site gives you amazing luxury deals including meals and spa etc for super cheap with so many extra benifits included. I would love to see an app version next to manage my future bookings :)
Intuitive site. Easy transaction.
Very impressed with your online chat facility.
I had been in the middle of booking a 2 night break with tribute act at the Angus Hotel in Blairgowrie, Perthshire when my phone went on the blink and powered off. When I managed to log back in and try again the dates were showing not available. I started a chat with one of your staff called "Holly" explaining what had happened and she phoned the hotel to see if there were any rooms still available and then sent me a link to your website which I then used to book the room. Brilliant service that's about all I can say really. Thanks to Holly I am looking forward to a nice weekend away.
Great website easy to use and great deals
Very easy to book and plenty information about hotels.
Splendid overnight stay at the Braid Hills Hotel,service was first class as was the food and the room,great value and will visit again.
Very easy to use
I booked through calling the office in Strathaven It should have been straight forward but poor communication on the part of the hotel and a little mis understanding at the office
Have used you before and have ticked yes below. Service is good but it could be a wee bit better.
New website: at first I did not think it was as good as the old site. But it was easy to book. Will use it again
Very helpful and polite when I phoned
The service on the telephone to book my break to Appleby manor was amazing, I had to ring up several times and the lady remembered me. Great service. Well done
I have booked many times with My Hotel and never had a problem. Good choice of hotels, excellent prices and superb service. I have never experienced and problems with the website and the new format still provides the same excellent experience. I am looking forward to my next break.
Just to let you know Mark, found booking really brilliant.. keep up the good work.. prices are terrific as well !!!
No problems booking,all straightforward.
I came upon this site by accident and I am very glad that I did. It is very easy to use. I have already booked two week-ends away. Good service and excellent prices. Will be definitely be using again.
Very easy to book with great offers
New website is really easy to use and looks great.
Thanks quick and easy to book
I found the old web site easier to find my way round.
Good but the first time I didn't check the card details were correct and when I tried to go back to check them, it would not allow me and I had to go out completely and create the booking again from scratch
I found the website very good and easy to use. I also booked for the wrong month and it was changed more or less right away with no problem which was wonderful
As an IT novice I found your site easy to use and was impressed by the large range of breaks available and the amount of choice.
Really easy to use this website and have been a repeat user over many years hardly ever been let down.
Very clear and easy to use, great that you can book for yourself and friends and don't have to pay until you arrive at venue
The booking system was easy to use. It would be better if cancellation terms etc were more prominent in the booking process. I booked a 'late offer' one night DB&B stay - assuming I was making a non-refundable commitment (that almost stopped me booking due to some personal unknowns before the booking date) which is often the case to secure such deals. Turns out in the small print that we can still cancel for no penalty up to 48 hours before - that's a positive aspect that should be highlighted during the booking process :o)
It was very easy to book on your new website and moving around was simple. I have booked lots of breaks with your company and have enjoyed each one. I will continue to watch out for deals around my area.
Very easy to use this new website. As usual there is a great selection of hotels and special offers at a great price.
Great site easy to use
Found the booking easy and the new site good
This site was so easy , clear and straight forward to use, plenty of easy to read information, easy to use calender, easy to book hotel, and plenty of information about the hotels, rooms, and facilities, including contact details. I will be using this site again, oh and it turned out to be the cheapest, it beat my usual booking .com site by over £27 over the three nights. Well done to the team.
Really easy booking system. A pleasure to use.
The new website is much easier to use, the updated version is much better. I'm a regular booker on this site and have recommended it to friends and family.
Seems easy enough to navigate around , clear to read screens.
Great package deals. Would highly recommend to anyone looking for a break away but no inspiration.
The advisor who took my call today was Ainsley I think and age was very helpful & professional
I also had a query about occupancy at the hotel that night for another couple which Ainsley went out of her way to help me with which was great.
Customer service is offer taken for granted but I would happily recommend others to book through you
Great website with fantastic offers, quick and easy to use, would highly recommend
Just booked on the new website I found it very easy to use clear and easy to book. I wouldn't hesitate to use it again but I am already a huge fan of myhotelbreak.com.
Very easy to book. I had completed my booking in seconds. It is an overall excellent site.
I booked through this website and I am so glad I found it . I love that you don't have to pay your booking till you get there. Or pay a deposit. Great when you don't have money. I will certainly book again. Great hotel. We went to . I've always wanted to go and when I saw this deal i had to grab it. Thanks
I found the website very easy to use and my booking was made within five minutes. Quick and easy. Very happy with the website and would recommend to my family and friends.
Used the site to book a hotel stay for six people. Very quick and easy to use.
Very easy to use site looking forward to staying here.
Booked a few times with my hotel breaks,last booking was a gift to my parents for there anniversary at Redworth Hall in January, unfortunately apparently I didn’t read that the picture of the room was for illustration purposes and booked the deluxe room as per picture showed a large room, after getting the feedback from my parents on the room, I looked on the Redworth Hall web page and notice the room I booked wasn’t the room that was displayed on my hotel breaks, but was a suit on there site. I was a little disappointed about them not getting the room I expected tbh, but tbh I have recently booked again for our February to treat my wife for Valentine’s Day.
I am overwhelmed with this website, it's fantastic and I needed help and one of your colleagues named Susan help me straight away. I will definitely be using this website again. I look forward to my stay at redworth hall on Saturday the 17th of February for my 3 year anniversary:)
Excellent service fast and efficient
First time using this site and found it very easy to use and helpful.
Very easy to find hotels for the dates required and very easy to book. I think we got a great deal especially with no money taken until we get to the hotel
Website was easy to use and did not take long to book our hotel stay.
Quite easy to use. Had trouble finding late booking offer when I returned after first look to book.
Well developed website with all the information you need it was easy to use and booking was made easy with the design of the website.
Very easy to use. Made the booking quickly due to the ease of use.
Great easy to use website.
Thankyou i had an issue which was sorted a.s.a.p a big thankyou to you cheers.
Myhotelbreak.com is the first place I go to when I'm looking for a short break. I always find somewhere to go and the special offers are excellent. I have recommended you to many of my friends
Your new website is easy to navigate and it's easy to find a short break.
I thought your new site was easy to use.
New web site is so easy to use, I would highly recommend myhotelbreak.com
Found this site by chance, when looking for deals in Gretna. A great deal came up for inclusive 2 course dinner for the B & B price, up to the end of March. As I was looking to book for the end of February, this deal suited me perfectly. Great price, and couldn't be matched. Thanks
I found it a wee bit confusing as I found your old website easy to use but no doubt I’ll get used to it
Great choices and competitive prices.
First time I've used the site and found it great and very easy to use .
Well developed website with all the information you need it was easy to use and booking was made easy with the design of the website.
Easy and quick to book very user friendly
Found your new website easy to use and quick to book definitely recommended.
Found website very easy and helpful. Useful info on hotels and surrounding area. Very impressed
My hotel break website very easy to use. Have used website before lots of good quality places to stay. Have recommended it to friends and family.
Really enjoyed our stay so much we have booked again
Very easy site to use. Confirmation email received immediately.
Website was very easy to use, booking done within minutes and email confirming booking was delivered quickly, superb.
Site was really easy to search and navigate, however I haven't had a booking confirmat ion email yet? Guessing you have my booking because I got this email?
Could you let me know? Thanks
Straight forward and easy to use website.
Clear and concise. First class.
Regularly book with myhotelbreak.com. Prices and choice are always first class. The new layout of the website makes it easier to compare hotels and find the one for you. Looking forward to our break in early February...
Yes very easy to use as usual a pleasure
Booked a night away very easily using this site...would recommend to others ??
Couple of issues with the special offers section but ok apart from that
New web page is easy to use. All the information you need is at hand. Will definitely use it again.
found this very easy to use,great deals, wil use again
Excellent easy site to use, plain and simple straight forward search and booking process. Highly recommended.
Really easy booking a hotel on this website.
Booked with company many times but this was much quicker and so easy to use new website I got a confirmation email straight away to confirm my booking .
Love the new website very easy to use with access to lots of great deals.
Always the first place I go when looking for a weekend away.
Came across this today. Fantastic deal! Fantastic that u can book in advance and pay when u stay! Thoroughly looking forward to our stay!
Booked with ease and great offer!
Excellent website. Very easy to navigate. Competitive prices.
This is the second time we have booked through this site very easy to do and any problems with dates they change no problem. My friends have also used this site through my recommendation
I found this new website very easy to use. My booking was all done within 5 minutes So easy
Considering the general positive feed back, my search could not find me a hotel! very disappointing - will not be back.
So easy to book even for me lol
Booked another night away with mhb, was a great deal, quick and free to book, pay at hotel..would highly recommend booking and will definitely book with mhb again!
Excellent site no problems booking or navigation will use again
Great site easy to use and would book with you again
Great site that I have used a number of times. SImple and effective customer journey.
Website was so easy to use
I’ve used my hotel break a few times and never been disappointed.
I’m looking forward to our next hotel stay.
Great deal I got through my hotel break.com ??. The website is easy to use and I don't have to pay for my room until I check out which is great ?
Found website user friendly and easy to use
Really easy website to use! Looking forward to our break away!
Website very easy to use, easy to customise what and when your looking for. Fabulous deals all over the UK. Easy booking process and if required cancellation process. Very helpful customer service that are easy to contact either on phone or by email. Great flash sale deals often.
Yes, good website - easy to use. In fact I had a question which I asked your online advisor but it had come up on the booking page correctly already. My brother had tried to book for this trip elsewhere and couldn't find anywhere - so full marks!
New site was very straightforward and easy to use.
My wife normally does all the bookings, but this time I did it and found it very easy
Book hotel using this website. Found it easy to navigate and had my hotel booked for the preferred date without any fuss. Happy to recommend and will definitely use again
Hi just booked with your company for second time have recommend you to all my colleagues in NHS as always have great deals. Also great that you can pay on arrival which is ideal so you don’t miss out on deals between pay days. Had a bit of trouble logging in last night on new site last night but glad I manged to log in eventually love ? this site and would highly recommend.
My friend and I use your website to book a lot of our weekends away you have great deals and great prices.
The new site is easy to use. I've been booking with you for many years, you were Classic Britain when I first started booking. I'll continue to book for as long as you keep offering good deals!
I've also recommended you to many friends, family & colleagues.
I have booked a few times now with My Hotel Break as the deals are fantastic. I wanted to book for the Glynhill hotel but there was no availability up for March yet. I contacted the team and got a quick reply from Holly who chased the hotel up then Susan did the same the next day and let me know when it was available to book. I booked through the new look website which is very simple to use. Great service!
Really like the look of the new website. It looks modern and it was super easy to use.
The new website is very easy to navigate and provides much more information on what’s included in each deal. Much clearer and simple to use !
If found the site very easy to use.
Brilliant website have booked loads of hotels with Yous
Thought I was getting a prize for booking first there ??
Easy to use website especially if you've registered it's straight forward.
Stayed at the Redworth Hall several times, I book the deluxe room for parents as an anniversary gift, they were given a standard spa room and not deluxe, only just found out today, extremely disappointed they didn’t stay in the deluxe room.
I found the new web site to be very easy . Love the new look . Only downside is I just had to book a wee cheeky overnighter.....again ???.
I’ve been using this website for a long time and have always found it very easy use.
I had a great experience booking a hotel through my hotel break.com . I used Facebook to send a message looking for deals on a specific weekend and within minutes was sent lots of options. Used the website to book , great service and great price!!!!! Thanks :)
Initially could not search as an error came up however this was quickly resolved,I really like the new site you can quickly look at what matters to you whether it's ratings /price/facilities and it shows if there is further options of other offers which is great as it's all in a small space with just one cluck to view,I regularly use the method of popping in my postcode and selecting how many miles radius I want to stay and this is still there and even easier to use.Checkout as always was easy I have linked to Facebook and registered my cards so all done very quickly with no need to re enter loads of info,have used myhotelbreak for a long time now since it was classic Britain and it is always the first site I check and more often than not book with and have regularly recommended to friends and family
Easy to use and they offered a fantastic deal. Thanks
The new website is fantastic, very easy to use especially on a mobile phone
I’ve used myhotelbreak since it was classic Britain. The website gets more and more user friendly, I don’t know any other site where you can book DBB deals and pay on arrival. Really good for people who don’t have a lot of funds but can still plan ahead without instantly being out of pocket.
Great website, easy to use and great deals! Will definitely book again.
I found the staff really helpful after I booked the wrong date,they went out their way to rearrange a date that suited me. The prices on offer are also really good,i highly recommend them.
Have booked with my hotel break on several occasions now and never been disappointed. Love the new layout much easier to find the type of break you are looking for.
Fab work guys, looks absolutely fab and so much easier to use on my phone now..
The new site is so much better for searching ..We have had some fantastic deals and i am now looking at planing our next trip...I don't bother looking on any other sites as this is 100% the best..Thank you Myhotelbreaks...
Nice and easy to use- thanks agian!
much better site lots of detail that you didn't have before , well done
At first a wee bit confused with the 'Next/other rooms' box. Might have been better with two entities
Once sussed the site was easy to use
Love the new website. Liked the pictures of type of hotels, especially the Pet friendly hotels as I have a dog. Looking forward to having another look at website.
Fantastic site so easy and quick to use no hassle
Had a wonderful 2 night stay at New Lanark Mill Hotel and Heritage site. Had a beautiful upgraded (at no extra cost) room. Staff - everyone from Stuart and the team in the bar and restaurant to George the painter were were extremely friendly and helpful - would highly recommend. Spent a wonderful day touring the heritage site and the beautiful walks nearby - access to all came with our hotel stay - wonderful.
Have used this booking site on many occasions excellent offers never any issues
What started as a quick booking turned into a nightmare as each time I clicked on my selected dates I was promptly informed that the chosen dates were not available. After retrying numerous times I was eventually successful and had to have a large glass of wine to settle my nerves.
Quick Efficient Pleasant
Had to first move booking & then cancel due to real flu in our party found company very accommodating & polite in all conversations. I can definitely recommend them & will definitely use them again.
I was having difficulty booking the hotel I had selected, I e-mailed yourselves and recieved an e-mail from Holly Patton who sorted out my booking ,and followed up with another e-mail giving me the contact telephone of the hotel do as I could hook our parking.
May I take this opportunity to extend my thanks to Holly for her efficient and pleasant manner ,I always book our hotel breaks with you ,and will continue to do so ,as I have always recieved first rate attention.
Staff friendly, nothing too much trouble. Entertainment very good, apart from horse racing night. DVDs/videos very poor quality. All meals excellent. Just a tip, to save time. On New Years Eve, would suggest serving soup/sandwiches rather than 3course meal at lunch time. Definitely aimed for OAPs, and accommodates them very well.
Great site easy to use
I just wanted to say thank you to Ainslie who went out her way to get my deal price matched which helped a lot as coming up to Christmas and being a student money is tight right now. She provided excellent service through out. She even offered to send confirmation without prices as she noticed from comments I left the hotel that it was for a present which I was very grateful for
Her service made me extremely happy & is a great assest to your team. I will most defenitly be using yourselfs again!
Holly was friendly and very helpful
Huge thanks to Ainslie, who went out of her way to write a message in the gift card and send the voucher to my parents in the UK, without having to send it to me in Australia first. Excellent customer service and communication and very much appreciated all the way from Oz!
Great deal on the Christmas special, and parents loved the gift - will definitely use again!
Fantastic customer service. Was looking forward to a lovely night away, fantastic deal to lodge on the Loch. Unfortunately I couldn’t go. Spoke with a lovely girl called ainsley through live chat and email. Ainsley manged to cancel the booking free of charge. I will certainly book through MyHotelBreak.com again. Thank you Ainsley xx
My wife and I stayed here last minute for a relaxing weekend. The hotel and staff were all lovely. Swimming pool was a bonus !
The location of the hotel is great, lovely drive round the lake to Keswick for a wee wander around the shops.
The rooms in the hotel are spotless and very comfortable beds.
We would definitely return another time.
Phoned up and spoke to a lovely girl called Ainsley. She rang the hotel straight away to see if they could provide a room with a shower. They said they could, Ainsley came back on the phone, said they could supply such a room she also asked if there was anything else she could do for me while I was on the phone. I was so pleased with the service Ainsley provided. Ainsley is a credit to your company and the Hotels that you use are superb. My Husband and I have used MyHotelbreaks for some yeas now. Our Children put together and buy us your vouchers for Christmas every year. Thanks Ainsley it was lovely speaking to you.
Great booking service. When I go into chat, always a quick answer to my question. Happy to keep returning as a repeat guest.
Just spent lovely overnight stay at the Ben Doran hotel in Tyndrum lovely old hotel nice bottle of wines in room lovely staff lovely food only let down was the room in desperate need of updating .
Booked one again through "my hotel break" and they were very accommodating and helpful. Had to contact them prior to the booking and team member, Holly was very efficient and professional. All requests were met and handled by her. Thanks again.
Found booking very easy Holly very polite, helpful, bright and bubbly an asset to your company.
Looking forward to our stay in Dunblane.
Myhotelbreak is my go-to site whenever I'm looking for a few nights away. I love the deals, and the ease of booking. If I have needed to call for any reason, staff are always efficient and helpful.
excellant service smooth booking
Very easy site to use ,I like that I can cancel if I need to ,makes life a lot easier .Everyone I have booked has been very good value ,I don't have any complaints at all .
Thank you to the lady who dealt with my inquiry, she was most helpful and took no time at
all to do my booking.
Iv just dealt with a lovley lady called holly thankyou so much holly for all your help
Just booked our tenth break with myhotelbreak.com! So satisfied with past breaks we keep coming back- and I always recommend you to my friends.
Had a great time ,room, food and spa all really nice .
Will return and will recommend thanks
The booking and searching process is flawless. The site is easy to navigate and booking takes seconds. I had a confirmation email within a couple of minutes. This site offers far better deals than other comparison sites and has a wide range of deals for all budgets. With this booking I had a request regarding taking my pet and had a positive reply within 24 hours. Excellent site that I would highly recommend
Very reasonable prices and loads of choices
Excellent speedy, helpful service.
Excellent deals and easy to use
As usual very easy to book with all details explained in booking letter
Booking was very easy.all done in a matter of minutes staff member was so pleasant.
so easy to book,unfortunately for me I did not look when booking ,so was charged higher rate, easy to cancel booking and re book at proper price, thank you,i enjoyed my last break at derwent manor hotel and will hopefully return, heres looking to this new booking at Liverpool,
Very helpful and easy to book. Responded to my messages immediately.
Never have a problem booking on the Classic Britain site, very user friendly.
Brilliant service great deals !
good prices and realy easy to book
Very easy to navigate the website and to place a booking. I looked around the internet for a couple of hours to find a hotel offering Dinner Bed & Breakfast to celebrate my 70th birthday. The choice was excellent and I couldn't find a better price.
My booking was made with ease, many thanks to Ainslie for this. Can't think of any improvement needed.
Very easy to book hotel and add notes
User friendly site with best value deal for Sunday overnight stay
I would like to praise your helpful and friendly young lady Ainslie for all her help with my booking. She is a credit to your company and I shall be booking again soon. Thank you Ainslie.
First time booking with myhotelbreak.com after seeing the advert.
I won't go anywhere else now I'm absolutely delighted with the deal for Blackpool Big Blue Hotel at Pleasure Beach as it includes wristbands, B&B and dinner first evening.
I had reservations about the price because it seemed too good to be true as I've been coming to Blackpool for over 20 years.
I would like to personally thank Ainslie Johnstone for her friendly and lovely manner and willing to accommodate our needs. She also stayed in touch which put my mind at rest and uou can tell had personality was ideally situated for her job.
a very easy site to use.
used several booking sites over the years but always return to the Strathaven team for the best offers. An excellent selection of breaks in quality hotels at very good prices. Service is very good - you will not be disappointed - thank you.
This is such a fantastic site. The offers are ideal for myself and my partner. He gets a long weekend from work every 3 weeks and I can plan ahead for our breaks. We have children and grandchildren and some live with us. This allows us time as a couple to relax and gives us our time at very reasonable prices. We have never been away so much. Highly recommended.
My experience of myhotelbreak is very positive. Website is user friendly and booking is simple. I have also found staff very helpful on the phone. Good value offers available too.
I have spent literally hours on the computer trying to fix up this break, with no success. As far as I could gather there was no room available in any of the hotels in Pitlochry on the various dates given. In despair I telephoned the number I had used for Classic Britain in Strathaven for many years and within five minutes the young lady in reception had everything booked and confirmed. I can't thank her enough. Many thanks.
We had a great couple of nights at this hotel. The staff were so helpful and friendly, our room was excellent comfortable and spotless. The breakfast was really good with plenty of choice. We also made use of the swimming pool which was a good size with good changing rooms sauna, steam room and jacuzzi.
A successful stay at this hotel.
First time booking with myhotelbreak.com but sure it won't be the last. Great deals, love not having to pay upfront. Really pleased with accommodation at Rob Roy Hotel.
We had a great couple of nights at this hotel. The staff were so helpful and friendly, our room was excellent comfortable and spotless. The breakfast was really good with plenty of choice. We also made use of the swimming pool which was a good size with good changing rooms sauna, steam room and jacuzzi.
A successful stay at this hotel.
Easy to book. Good customer service as I had to change dates as friend could not make first date.
Cannot wait for my wee overnight.
First class hotel , every room spotlessly clean , staff fantastic all aspects of service , food also first class , bar prices excellent value
Found your site by chance and was amazed by the great deals you do. Looking forward to my short break in September
Regarding the booking for Michael Buble tribute evening is there any chance we can request rooms at the front of the hotel please or am I better get in touch with hotel directly?
Stayed at new mill hotel at new lanark enjoyed it and would definitely go back
Really impressed with the service. I initially made a mistake with my booking, changes were made immediately with no problems. MyHotelBreak.com was recommended by our daughter Julie Skelton Elston and I will certainly use the service again.
Great site. Easy to use & great deals.
Everything went smoothly. No hitches and comfortable hotel
Sadly still waiting on a response from a team leader re unsatisfactory visit to a hotel.
Response from MyHotelBreak -
We have been back in touch as I believe our original response had gone into your Junk Email. I also hope that we have now resolved the issues that you had with regards to dining arrangements at Castlecary House Hotel which the hotel had advised in advance on your confirmation letter, that could be changed if there was a function on over the period of your stay. Hopefully this has clarified things for you but please don't hesitate to get in touch should you need anything further from us.
Hotel Product Manager
Some good deals but also some bad hotels. Read the reviews before choosing.
SPOKE WITH PAMELA WHO WAS EXTREMELY PROFICIENT AND HELPFUL. DEALT WITH OUR REQUEST QUICKLY AND EFFICIENTLY.
Love being able to take advantage of such an amazing deal without having to pay up front. Looking forward to my overnight away with bottle of wine, 3 course meal, full breakfast, use of leisure facilities and late check out all for £79 for two of us. Fantastic value for money x
web site good choice of packages to suit all
First booking on this site and so far am pleased with offers presented.
Booking was pretty straightforward although not all options displayed were easily evident and after a few tries understood some of the fields in the booking process.
Hope all will be well but so far first impressions are very good
Hello, your live help chat is wonderful as I am deaf and your young lady (Holly) first class in her manor and assistance.
Good site easy to book and fantastic deals
Had a lovely time at the Barony Castle Hotel Peebles. Very good value for money. Would not hesitate to book through MyHotelBreak.com again as we got a great deal and booking was very easy.We have booked through MyHotelBreak.com previously and have always been impressed with the deal we got and the accommodation.
The site was easy to operate and look forward to having a nice relaxing holiday in an area we have not visited before.
Would definitely recommend My hotel break & New Lanark Mill. The restaurant food as part of our DBB package was excellent. Staff were friendly & service good. Rooms were large, well equipped, comfortable & clean. Leisure facilities also good.
Spoke to a lady named Holly and she was amazing! Really kind and went out of her way to help me. After a bad experience with my activity superstore voucher Holly was truely brilliant and really helpful! I was ready to give up with the voucher for the day but she was prepared to help me get it sorted!!
Great site, excellent hotel deals
Excellent stay at the Derwent Manor Hotel booked through Myhotelbreak.com no problems with booking hotel first class, food, rooms and service couldn't be faulted.
I am very pleased with the service I received from my hotel break, unfortunately I had to cancel due to clash with family funeral
Unfortunately we had to cancel this time due to illness and had no problem as this was outside the 48hour cancellation period.
We have used myhotelbreak several times and cannot fault it anyway.
A really good experience booking with them on a number of occasions no charges like a similar booking organisation promoting many of the same hotels.
Unfortunately recent hotel used not what we have come to expect from them ( goes to show how much we trust them) though I am sure they will endeavour to correct that otherwise their site and booking procedures are wonderful and staff have been first class when contacting by phone, highly recommended though I may pay a little more attention to hotel reviews in future
Booked to stay at the westerwood hotel, the booking firm was really easy to follow, had to amend the number in our party 2 days before we went due to illness and it was no hassle. I emailed them and they were very helpful and quick to reply.
Will definitely use again!
Booked a few times with this site never had a problem. Very good deals would definitely recommend it.
Easy to follow booking form. I have had to cancel two breaks because of family illness but the ease with which you can do it is great.
Many thanks,hoping we can actually get on the holiday I have just booked, fingers crossed
Had a great stay at the uplawmoor hotel,easy site to book with and great value for money..recommended
This was our second stay at the New Lanark Mill hotel . Such a lovely relaxed feel about the place. Food is excellent and staff couldn't do more for you. I will definitely be back again.
Easy site to use we have had good value for money on all deals we have been on always lovely and clean and friendly food always of a good standard
Very good service provider for hotel bookings ??
Luv this site has fab deals 4 u 2 enjoy
Spent 2 nights at the hotel. Beautiful setting and beautiful food. Excellent service in the restaurant.
a lovely relaxing experience for a mini break,the food was brilliant,service was of a high standard,so good we are going back again ,I tell other s to try it
Just joyed so first time using the site which was slick and easy to use.Look forward to using it again in the future if the deals are as good as the one I have just booked. Regards
Great site plenty of choice, will recommend to friends
Booking was very easy and straight forward. Makes a change!! Thank you.
Good selection of hotels always,
HAD BOTHER BOOKING ONLINE BUT THANKS TO SUSAN ON CHAT WHO DID IT BY PHONE, WHICH WAS REALLY APPRECIATED.. WAS HAVING BOTHER WITH MY PASSWORD..
simple faultless process to book our break. completed in a couple of minutes. terrific.
The service I received was excellent and most helpful and I will certainly come back for more. Just hope the hotel is as good which I am sure will be going on previous visits. Thanks once more.
Would search this site and very possibly book further breaks with myhotelbreak,com
VERY efficient and helpful 'chat' facility when I had a wee problem with making a booking. This will make me very likely to try myhotelbreak.com again. I had booked with the site a year or two ago. But impressed with how it has all been managed. Well done.
Well another fantastic break at the Bookatree hotel in Telford.Thank you so much 4 these brill breaks that u offer.The Bookatree hotel has been so lovely an quiet the food is exceptional hotel staff are lovely would definitely recommend this hotel. Thank you again carnt wait 2 book our next break with u guys xxx
A lovely break in a beautiful hotel.
The staff were attentive, friendly, and welcoming at all times - and the room we received was modern and spacious, with a huge bed, large free space and a bathroom to die for.
Food was excellent and plentiful.
The hotel has a lovely ambience and large grounds with many facilities, most of which we didn't have time for, but for some guests there would be no need to leave the grounds for days..
Will certainly be looking to come back as soon as we can.
White wine please
what an amazing site myhotelbreak.com is,we have booked twice in the last 8 months and would not look anywhere else now,the site is so easy to use plus I booked the wrong date for our stay at the marine hotel in Troon and it was not a problem to get it changed to the correct date with no charge.there is no up front fees for your bookings so If for some reason you can't make your stay there is no cancellation charge.the customer service staff on the phones are also very helpful make make the experience of booking very easy.myself and wife highly recommend my hotel break.com and the prices are amazing.thank you from the Andersons.
Have used this site to book on a number of occasions and have found the process to be extremely easy. Added comfort of knowing the booking can be canceled at no cost, if the need arise, very satisfied with the offers available, and we have discovered some great hotels that we may never have found on our own.
Stayed at Winnock hotel 1st. February for one night. Very warm welcome. Food and attention was very good. Room was nicely furnished although a bit too warm at night.
First time booking with myhotelbreak.com and if the superb Winnock Hotel in Drymen is an example of what they have to offer it won't be my last! Being able to speak directly about our requirements was a boon and receiving enormous help from the kind person who took my call was very heartening.
Thank you for your service...we will book again. My wife got a long awaited hospital appointment to have an operation on this day.
Booked for our 42nd wedding Anniversary.
great loved the sunday search deal
Efficient service and simple straightforward procedure
Went to My Hotel Breaks to seek help for a break for my partners birthday, their hotel recommendation coupled with price structure was miles ahead of anybody else. They seemed interested in receiveing my business and went beyond expectations to ensure my stay and meals etc was pleasant. I would definitely recommend this company and puts the larger company's in their back pocket!!
Very pleased with deal
Went to My Hotel Breaks to seek help for a break for my partners birthday, their hotel recommendation coupled with price structure was miles ahead of anybody else. They seemed interested in receiveing my business and went beyond expectations to ensure my stay and meals etc was pleasant. I would definitely recommend this company and puts the larger company's in their back pocket!!
Would like to go to entertainment on this visit
Was gutted to have to cancel this booking. Booked several months ago as such a good deal. Have stayed here before at the similar time but never had such a good deal. I know how difficult it is to get this hotel for weekend stays. Cancelling was simple and without fuss.
I would like to thank my hotel break.come for there excellent customer service when amending my booking
Very happy with the service from my hotel break. Staff have been helpful and considerate on telephone. Have booked breaks a few times now as it's always our first choice.
Thank you excellent site
We would like red wine please Thank you
Fab stay. Lots of work going on but rest ,was what I needed and got it. The bed pillows were best I have ever slept in . will be back hopefully and facilities open
We stayed one night at the Uplawmoor Hotel - small room, but comfortable and the staff were exceptionally nice. Excellent breakfast.
regular customers. easy site for seniors with limited computer experience to follow. thank you.
The service that I got from your staff member was first class and has to be commended
My wife and I made a 'flying visit' to London to see our son and his girlfriend prior to the Christmas holiday. We booked Myhotel Chelsea primarily because of the location. It was only for one night but we absolutely loved the hotel. Staff were really pleasant and helpful; the room was small but perfect; comfortable and spotlessly clean- and a great bathroom!
We will definitely use Myhotel again. Loved it!
Cardrona peebles. Fab few nights away. Would defo reccomend it.
Try to always use Myhotelbreaks when going away as such good value. Unfortunately I have broken my arm and will be in plaster until Christmas, therefore, a spa break would not be appropriate for the time of my booking.
Thanks to all the booking team really helpfull to me.
I appreciate your excellent offers, and find the booking experience quick and easy.
We have booked via your site on many occasions and as always it is very easy to navigate and the booking process ver efficient.
We look forward you our 2 night break at New Lanark.
Big thank you to Pamela for saving my Xmas break much appreciated.:):)
Used this site for the first time, great experience no hassle very easy to navigate
wasn't impressed with the hotel but that was nothing to do with this site
will defiantly use it again
Have used this site on many occasions and am always happy with the service.
My only grumble is that I have never received any of the advertised upgrades.
Great deals @ great prices too, love the fact no upfront fees or cancellation fees
Very easy to use site - user friendly
Would recommend Myhotelbreak.com easy to book, no payment up front, great deals. Have used this site many times and always satisfied.
Easily booked two lovery breaks in October for my husband and myself. One dinner, bed and breakfast at columba hotel, inverness, and the other bed and breakfast at fairmont hotel, St. Andrews. Accommodation at both hotels was perfect. The cost was very reasonable. I will definitely use the site in the future.
So easy to book . Great price. We have already booked another 2 night. Will definitely use again
Hoping that this booking is up to the usual high standards of my hotel
We spent three nights at the south beech hotel in Troon from 21st till 24th October
Could not fault the hotel in any way
Food , room , staff and location of the hotel were all superb
We will most definately return through my hotelbreak .com
Excellent value for money
Quick response and reassured about security.
I have booked on several occasions and despite having required to cancel on previous booking I had no problem in securing reservation
I have just used your site for the first time. Had only one date and a certain price, I went to the chat site where I was answered straight away by the lovely Susan Slaven , she gave me loads to choose from and gave me the number to call to book, I got Susan at the end of the phone had it done and booked in minutes and even when I had difficulties registering on the site she got that done for me. Lovely helpful girl. Now for our weekend away. Thank you myhotelbreak and Susan for a great service xx
Caladonian hotel newcastle the upgraded rooms are beautiful ,bed amazing would def recommend and go back .I have a huge but though, not with this hotel but this site .I thought i had paid for both the hotels i booked because i gave all my debit card details but you pay at hotel .Luckily enough my partner brought his card with him.I obviously missed this detail when booking which tells me it needs to be highlighted better.
The Parkstone hotel we booked through myhotelbreak.com
Was a first class hotel food was fantastic the staff could not do enough for myself and my friends That we have booked with myhotelbreak to go back to parkstone Hotel January next year.
I love this site. We've booked on it many many times. Never had a bad hotel yet. More importantly we've never found a better deal anywhere else
Thought that the food in Parkstone Hotel was excellent and worthy of AA Rosette. The room was adequate and the beds very comfortable. However the electric towel rail did not work and the noise of the tank refilling was a bit disturbing at times. The staff were very pleasant at all times. We would go back again but would pay for an upgraded room.
I have used your company a number of times to book hotels however I am becoming
disturbed at the number of instances which have caused embarrasment on reaching our destination. The incidents I refer to are as follows Booked 2 Rooms at Gretna Hall Hotel 5th-7th April 2015. On reaching the hotel they had no knowledge of the booking but found us rooms. On 25-28 September, 2015 I booked two rooms at the Bluebell Belford. On arrival they had no knowledge of our booking. Despite a wedding on the premises they found us rooms in an annex. I booked two rooms again for the Castle Inn Hotel Keswick from 16 October 2016- 19 October, 2016 On arrival they had paperwork for one room for one night in the name of H. Stevens. Staff at the hotel did find us rooms in the Hotel I can accept one error Two errors requires an explanation Three errors is unacceptable. In each case the hotels blame your company. Is there a reason for this. I note you post good reviews- is it time for a bad one
Dear Mr Ingram,
Thanks for your message and I am sorry to hear of the issues you have encountered.
Although I would need to investigate each case individually I can explain how the process of booking works. Once your booking is confirmed the hotel receive a confirmation via email, similar to the one you receive. It is then up to each hotel to then pick up this email and manually log all the details on to their own reservations system - which is open to human error. In my experience over the years and in 99% of the cases like this the issue lies with the hotel failing to pick up the email from us or failing to enter the details correctly in to their own system. I agree that 3 occasions does seem more than a coincidence and we will be contacting each of these hotels to make sure they are picking up our emails. Further to this we are also in the process of setting up a "direct connect" with the majority of our hotels. This means we can use the advances in technology so that once a booking is confirmed on our website it is automatically logged on to the hotels own system, cutting out the possibility of human error occurring. We are just about to set up about another 40% of our hotels this way making it near 70% of our hotels will operate like this - preventing the issues you encountered.
I realise you have booked many breaks with us in the past and I want to restore your faith in what we offer. I feel you have been extremely unfortunate with these 3 hotels which follow the old process and I can assure you this is a very rare occurance, especially now we have the direct connects in place. When you come to book your next break please contact me direct and I will personally handle your booking.
Apologies again for the mix up with these stays and I hope to hear from you soon and enjoy another break with us.
Mark Simpson Website & Leisure Breaks Manager
Stayed in the Parkstone at Prestwick last week. Excellent value. Quiet location on the seafront. Food was first class. Would use again.
Just booked a Sunday night special at the Crianlarich Hotel for £15 pp B&B fantastic offer this is the second time we have stayed there.
I found the person who made my booking polite and very professional and am very happy with the service provided
I have just booked a 1night stay and the Lady on the phone was very friendly and helpful this is my first time booking with Myhotelbreak.com and was very impressed thank you.
Easy site to book some amazing hotels. Used it a few times and I have always had a great deal.
Always great deals. My family had problems with booking l made for them but this was quickly resolved with a phone call. Excellent service from myhotelbreak.com
Very easy to book
Very helpful lady ,booking sorted in two mins .Impressive.
Brilliant value for money good
food nice room if a little cramped lovely staff good city centre location with good road connections and bus routes
Very helpful and happy...explained all the details. Professional and quick .....first time booking with yourself very impressed...thanks
I had to cancel booking due to unforeseen circumstances the person on the phone who I called was excellent in dealing with my query she was quick in dealing with the matter and rebooked me into anther hotel I would certainly booked through this company again thankyou
Due to illness I have had to cancel a booking &was dealt with both pleasantly & efficiently.
Very easy site to make a booking.
Just had a over night stay at Redworth Hall and couldnt fault it at all...
Hotel was lovely,food was great,staff were very friendly..Our room was a super deluxe and couldnt fault it..
Would definately stay here again and looking forward to using this site again..
I have just booked a two night stay at the Bowden Hall Hotel.. After having difficulty booking online ,I telephoned your office and spoke to Susan who was very helpful..She was patient in sorting out a further problem, for which I thank her and, providing our stay at the hotel is successful,I will certainly recommend your services to friends .
Ease to book and easy to access web site
Very professional straightforward booking . Everything explained. First class service.
Easy search and easy booking.
Good hotels, best prices and easy to book
Another great deal from myhotelbreak.com. Lovely relaxing break in a very clean and comfortable hotel in the Clyde Valley. Location and views stunning as was the food and service!
i think the website was very good put in what I required and was up in seconds with all the hotels with available rooms for my date this Sunday . Got a great deal with dinner.bed .breakfast with leisure . Only took minute to reserve room and was all straight forward ? . So looking forward to my wee birthday treat away so thank you and will defo be using your website again for any future wee breaks ?????? ???
Very pleasant and helpful young lady on phone.
We have booked many short breaks with classic Britain staff are always friendly and helpful. We have recommended Classic Britain to family and friends.
Great deals on offer. Site very easy to navigate and use.
Booked Airth castle fantastic overnight food amazing staff amazing girl on bar was extremely pleasant and very helpful would recommend this hotel
I have had 10 breaks all over scotland with your company and your staff are so helpful and and get me great deals I tell every one about my hotelbreak.com I look forward to more great holidays with you till next time take care and thank you xx
We have booked and enjoyed numerous weekends away via your website and was keen to explain to others how thrilled we are with the quality and value your site offers its customer
Long may you continue and long may we enjoy what your company offer
No problems easy booking and email confirmation.
As always no hastle booking ,thats why we have used Classic/My hotel break for years,everything falls into line. Great!
Yes definitely would use you again. So easy to do.
Excellent service once again thanks
hi ,have used this site for 15 yrs cannot praise the staff high enough .we have not been disapointed with any deals yet travelled whole of scotland .thank you all staff xx
Easy to book, super offers, great locations.
Usual excellent smooth booking process.
Just booked another break with myhotelbreak.com. Fantastic deals and will continue to book all my breaks with them.
Great site, so easy to find offers and make your booking
My husband and myself have just returned from a stay at The New Lanark Mill Hotel and are now booking a return stay with our grandchildren. The booking process was excellent, as was the Hotel accomodation, restaurant and visitor experience.
Can't wait till we return!!
All members of staff were very friendly from the very first enquiry to the booking procedure, and they guided us through everything. They were extremely helpful.
Great site and good prices for breaks! Easy to use.
Had to cancel a 2 night break at Carnoustie golf hotel on the day as my 85 year old dad took Unwell and was hospitalised, very disappointed we had to cancel but family comes first!!
I phoned 10.30am to explain the circumstances & within 10 minutes received a phone call from Katie to say that there wouldn't be any cancellation fee.
Very much appreciate this & hopefully will be back in touch for a future booking. Thank you again Katie. Regards Mrs E Pirie.
Very easy to book
Lovely hotel, staff really friendly. Excellent food. Think it needs a little updating but overall a great night stay.
Found site easy to negotiate
Website very easy to navigate and book.
site so easy to use, will use it again.
VERY EASY SITE TO USE. GREAT PRICE ON A LATE DEAL WITH EXTRAS INCLUDED. CAN'T PRAISE IT HIGHLY ENOUGH.
Have always found this a very good site, have been booking with Classic Britain for a number of years. It has always met our expectations.
Have had great breaks away thru this site. So easy to book and lots of great offers at some great hotels
Hi just to say this trip is for my birthday and a special one! it would be appreciated if this was taken into consideration for my stay . Thank you so much..
Service team more than helpful particularly with my many changes
Susan Slaven in particular
Absolutely brilliant will definitely use again and would always recommend xxxxxx
Received email with special late offer, I had been unable to get a booking at another myhotelbreak location at short notice, so this was perfect. As usual, very simple to book and am now looking forward to trying out yet another hotel in the range.
brilliant website good offers never disapointed
I would just like to comment that unlike a lot of companies, 'myhotelbreak' , are a company that truly cares for its customers!!
They certainly provide great deals! And I look forward to using them again in the future :)
My partner and I stayed over on Sunday 1 May for the DB&B deal which included tickets to the Kelpies.
We had a great time; food and service excellent at the Cook's bar and kitchen. Bar at the hotel friendly and breakfast stupendous and then off to see the Kelpies, a great Bank Holiday treat.
Fiona and Allan
This is extremely easy to use. We are regulars and really find the new web site very friendly and easy to use.
Have just spent a great weekend at the Argyll Hotel Dunoon, with 3 other couples at the Murder Mystery Weekend. Booking was made so easy, Manageress Paulina and her team run a great weekend of entertainment, the Walking Theatre Company were first class. Would recommend if you are looking for a fun filled weekend of who dunnit.
I wanted to book for the 30th? May for 2nights for the price that was on your website at the beginning but it's not until you go through it all that's when the price and dates change so I will not be able to keep my booking for the 10th of June
very easy to book a holiday site was easy to follow will use again in the future
simple and efficient, well done!
having has difficulty making the booking on line,i phoned your office.within minutes my problem was sorted by a friendly/efficient girl.well done,keep up the good work.
Great service from myhotelbreaks. We booked one nights accommodation and got a good deal. Booked on the phone was dealt with by very friendly efficient staff.
We have used myhotelbreaks before no hesitation in using again. Great choice of locations, hotels and deals.
Love booking through this site amazing bargains and always get what I'm looking for I would like to thank you for being so efficient at cancelling any bookings that I no longer require I recommend you to all my friends and family without hesitation
I found the booking process very easy to follow.
I had booked an overnight stay a couple months back... initially when booked had asked for a deluxe room but came back as a double. after a couple emails problem was resolved and on arrival at the Cairn Hotel my partner and i were delighted with staff, our room and lovely dinner and breakfast. will defo be using myhotelbreak in the future
Quick simple and successful booking service.
impressed so far by my hotel break still to take break in april but good that can cancel up to 48 hrs before just in case anything crops up
A great hotel break fantastic value buckatree hotel loved it x
Easy and quick booking for an extended weekend break in May.
very quick and easy to book, very straight forward, great site.
Unable to book time slots for treatments as this facility is fully booked. The contact number you gave is not correct and I was given a mobile number to contact. I hope my experience when I get there is better
Stayed at the New Lanark Mill Hotel on Sat 26th March 2016 had a great time rooms & facilities are beautiful, food great & staff really friendly & helpfull would def book again & recommend 2 anyone.
Very reasonable prices and good hotels
I was looking for a hotel break but couldn't get any that was right for me then I found this site and was booked within 5 minutes.I will be using it from now on.
The hotel claimed they had not received our booking.
Booked a members deal to Buchanan Arms Hotel great value for money what's more you don't pay till you book out the hotel. I have also booked a weekend away in April dbb for a fantastic price great value for money easy site to use Allso when you have to call them the staff so helpful. My son also booked weekend away at Valentine he also got fab deal for long weekend. Can praise the company enough fantastic deals to be had. This is my fav web page now I'm never off it looking for deals for my friends and family too.
lovely hotel.lovely rooms which are spacious.hotel reception girl was helpful and pleasanther name was lisa.our stay has been relaxing and mads us feel as if we were special as all staff we met were so helpful and always attentive.will certainly be back with family and will reccomend.
Web site excellent, unfortunately the saved address comes up in one line. Therefore it asks for the city to be filled in again,
Painless booking process.
Only problem was I missed the upgrade option
and added it as an extra.
Just cancelled and re-booked,really fast
because my details were held!
Great Offer not to be missed.
very happy with price easy to book bought this as gift for son and wife know they will enjoy wee break as I have been to this hotel highly recomend it, wee night away while I enjoy the babysitting do them the world of good thank you
Very pleasant experience when booking,very simple and great deals that cannot be matched elsewhere,a pleasure to deal with.
Just returned for Gretna hall was very pleased with room and food staff were also very pleasant
Very helpful and competent. Have booked through Classic Britain several times and always found them to have the best price.
Great booking system with great offers. Needed to contact Strathaven Office and staff member was exceptionally helpful with changing my booking.
I feel the online customer journey is very fluid, easy to use, good explanation of hotels and booking process is painless.
So easy to book. Excellent terms & conditions.
Have always found booking with myhotelbreak to be very easy and stress less. Have never been disappointed with any of our stays.
Booking reference 152996. Booked 3 rooms for Sunday 28th February at the Holiday Inn Theatreland. When we arrived at the hotel they only had reservation for 1 room. Forunattely I had a copy of my reservation with me and they hotel was able to accommodate us. Don't know what would have happened if the hotel was full.
Stayed at the gables gretna 27th to 29th february on a dbb deal wnd had a great stay. 5he staff were very welcoming and friendly. The dinner was excellent both nights. The breakfast was also good and yes half a black pudding and half haggis but plenty bacon and no way could one go hungry as there was also porridge, cereal, plenty bread yoghurt fruit and pastries. Should also mention food was freshly made. Would highly recommend.
staff friendly, but food not of good standard
An easy straightforward booking process for good value breaks, looking forward to my visit
I haven't used the site before but was very happy with the booking.
Again I have found the service to be first rate, the staff are always very helpful ,they make it easy for you .
Very smooth transaction. Hotel requested was fully booked but the operator was more than helpful in finding us other options to choose from. Which we have now booked.
easy booking process great value fantastic offer will be doing all my hotel breaks with myhotelbreak.com for sure and will be recommending to all my family and friends?
Simple booking procedure, some great offers which we take up from time to time
Excellent service even when booking for large group. Excellent communication and deal was fantastic. Will definitley use again as will others in my group.
As usual the booking was so easy and first class, now looking forward to my weekend thanks again take care gerry
Easy to use website
Cracking stay at Popinjay hotel
Im so sorry to have to cancel my break (Due to family commitments ) but i and my friends will be booking your fab deals in the very near future thank you :-).
Booking very quick and easy. Looking forward to going to the hotel and the area.
Have used your site on several occasions and have always been very happy with the service and the hotels we have stayed in. Will continue to use your site for further bookings
The hotel I had booked through the website the Hallmark in Aberdeen Dyce had not record of my booking.
Booking took only minutes on telephone and was painless.. Led through the process by an extremely pleasant lady who knew what she was doing.
Great service, fantastic deals, and lovely helpful staff when you call up.
Read so many good reviews about The Gables that I wanted to stay there on my next visit to Gretna. Booked overnight stay with my friend to celebrate my 60th birthday. It was deal that I had seen offering bed,breakfast, two course dinner with glass of wine. I had no complaints about dinner but breakfast had obviously been reheated several times. I know we weren't paying full price but half a slice of black pudding and half slice of haggis just made your hotel look like penny-pinchers. Our accommodation left a lot to be desired, on opening the door we were met with damp smell, toilet seat was loose and toiletries were cheapest I've ever seen in a hotel. Not a good first impression at all.
We had a lovely overnight. Made yse if the leisure facility a plus being towels and robes were provided. Both Bar meals and Restaurant meals were excellent.
always my starting point for booking a short break. good, reliable, value for money.
Booking as always handled in a pleasant, professional manner. Thank you
Would not use any other website than Classic Britain to book my breaks away. Service is amazing as staff are always willing to go that extra mile to help. Fantastic value for money. Thanks
Just had to cancel my booking to Oban, due to illness. This process has been made very easy for me to do and taken a load off my mind. I have used Classic Britain on several occassions and have encouraged family and friends to use your site. Look forward to booking again in the near future.
Very easy to book and get confirmation
greta offers and easy to use thanks ill def be using you from now on xx
I have used the classic Britain web site on numerous occasions. To date I haven't seen an app for my iPhone. Is there such an app or is there any intentions of developing one.
Hi there, I booked two double rooms at the Glenmoriston house hotel for my son, daughter and their partners for 2 nights on 5 February 2016. I made the booking last year, I think either September or October for their Christmas. Whilst their rooms were fine, I was disappointed that my request for rooms together was not fulfilled, one room was in the main hotel and the other was in the annex. They couldn't have been further away! Is there any point in completing the request if this is not acted on, or at least a message to inform me that this would not be possible. The rooms were booked at the same time and I would have thought in plenty time for this to be acted upon. I am a frequent user of this site and do feel a little let down by this omission
Love the new web site. So much clearer and easier to see details rather than clicking etc. Helpful friendly staff.
Usual good choice of deals and hotels all over Scotland. Never been disappointed yet - I'm sure I won't be this time either.
Easy to use site and great service from staff. Will definitely keep my eye open for any further offers. Deal was brilliant
Easy to navigate and find what I needed. Many thanks.
Very straight forward and easy to book. Looking forward to my trip away with my friend to celebrate her birthday
Perfect location however slightly tired looking within. Breakfast satisfactory, staff friendly. Overall good value for money considering what we paid.
Excellent as always Brilliant service.
My wife had occasion to call for assistance when trying to make a booking on line, and the lady she spoke to in reservations was very, very helpful - problem solved quickly. Much appreciated.
Very efficient service. Everything fully explained. Many thanks x
We had a lovely 2 night break at MacDonald Inchyra. All the staff were very friendly and delivered a high standard of service. The food was excellent too.
Our 2 nd visit to this hotel. Visited on the coldest weekend of the winter. Hotel cold in places though bedroom big and cosy overlooking the Falls of Clyde. Staff warm and friendly though. Lovely setting made even prettier with heavy snowfall which kept us confined to hotel. Not a problem so spent a lot of time in pool and leisure centre with a good book.
Ate dinner and breakfast in main restaurant and service swift on all occasions. Only disappointed we didn't get snowed in. Will be back
My second booking with you to the Gretna Hall Hotel. Upon arrival they had no reference to our booking at all. Luckily both times the hotel managed to accommodate us.
Great 2day break lovely hotel, lovely staff.
Very sorry we had to cancel Columba Hotel in Inverness - due to Flu and Bronchitis - but would certainly book again with Classic Britain, as they were very helpful and understanding of the problem.
Just back from a 2 day break at Carnoustie golf and spa hotel, we were giving a refurbished suite looking onto gold course. Breakfast was lovely aswell as hotel, spa was just as good, will return again and alway use classic Britain
I always find this website easy to use. Information is clear. Offers are good value, it is the first place I look when booking a hotel.
Just back from a great stay at the gables hotel, would highly recommend this hotel if staying in area again.
First class service from Susan very helpful
I found the site easy to use and the conditions good, I have used this site often in the past and I'll continue to do so.
I had previously book with another web site until a good friend told me about your site. I immediately looked at your site and was so pleased to find out that for the same accommodation I saved £100 ! Obviously I booked right away and cancelled the other.
I will in future be using your page to book any further hotels. Thank you for this pleasant surprise.
I found the site very easy to naviagte, and look forward to being a member, we have stayed at the Caledonian hotel before and looking forward to having this opportunity to stay again.
Had a great few days at new year staff excellent service excellent
We stayed for 3 nights over new year. Food excellent, entertainment good, staff friendly, rooms clean and comfortable. Unfortunately, the hotel needs to upgrade it's plumbing. We were unable to both have a shower, either morning or evening. If one of us was fortunate to have had enough water there was certainly not any left for the other. Even at that the water , when there was any, was either boiling or cold. Sometimes there wasn't even enough to fill the wash hand basin to have a wash. This was the only thing that marred our break. The rest was really good. We are not alone with this complaint. It seemed to be general, although the girl who "checked us out" took this as news. I don't think so.
Great price and terrific stay. Everything from booking to leaving was hassle free and easy.
excellent website easy to use good price deals will use again cheers
Whilst I had a problem processing the order on your web site I must congratulate your colleague who dealt with me on the phone in a very pleasant manner Now all booked
Had a wonderful stay 19/12/15 room was large and very comfortable staff were plesent and afternoon tea was good the price was Brilliant at £75
Excellent site - really easy to use. Booking went really smoothly.
Excellent as always
It has taken a bit of time to get used too the new website when the emails come in, as you were so used to seeing the classic britian logo. The offers are just the same, keep them coming.
Lovely hotel, bathroom a bit dated the breakfast service was great the staff were excellent and breakfast ran very smooth.
Liking your new website. Have been a returning customer for a number of years and never been disappointed.
Can not fault news website
I have booked with u before and I love your hotels xx
Slick website that is pleasing on the eye. Far easier to use than the Easybreaks site. Will def book again.
Best of luck.
Very easy to read and check availability and prices of hotels
Nice website easy to navigate around with a fantastic selection of hotels to choose from. Can’t wait to book my break on myhotelbreak.com!
Went a few nights away enjoyed x
Have been booking away days for several years now with classicbritain and introduced them to friends, were you find good quality hotels at very good prices.At first concerned new web site was not classicbritain and my bargains would vanish but once I mastered new way of doing the same thing was happy and able to book mid week 4 day break.
Your 2 for 1 is not a real deal, can buy it cheaper at easy-breaks.com or Laterooms, hard to find a true deal, hope you change tact!
Good Luck. Looking forward to same good service as before.
booked my recent trip before the new website was issued,the new one looks nice,fresh and more modern.can"t wait to use the new site for the next booking.
never had any problems in all the years have been using classic Britain and look forward to many more with myhotelbreak.always the best prices and deals around than any other site
keep up the good work
nice and straight forward booking form
Have used classic on many occasions and never disappointed. Great to see a new easy to use site. Keep up the good work"
SITE VERY EASY TO USE AND SEEM TO HAVE GOOD KNOWLEDGE OF ALL HOTELS AND SURROUNDING AREAS.
It's great to see Classic Britain leaving the dark ages and updating to a modern website that is both easier on the eye and easier to navigate.
Just been looking at new site very impressed. Found it easy to use. I have been using Classic Britain for many years and never had cause to complain. Always been happy with Holels. I am always recommending Classic Btitain to friends as its great value for money. Booked again already.
Have used Classic Britain for years and never been let down, but recently the website has become very frustrating. I am now overjoyed with the new website as it is fun, vibrant, easier to navigate, faster and much more welcoming than the old one. Looking forward to many more exciting times away using your great new website.....well done from a loyal customer.....
I hate your new site, I find it painfully slow, hard to use and would prefer to use other sites currently!
Nice tr, but you have missed the mark here
Hey, what a slick, super fast website which is appealing to the eye and easy to use……it’s all very personable which is a huge fantastic point
I do not know well your site.
I think it's amazing.
I work for a tour operator and I also need a technical support to create your travel packages.
My Stay in the spa holiday inn East Kilbride was wonderful, until I got a bank charge from them for an extra £20 for no reason.
Thank you classicbritain for a fabulous two night break at the Kings Manor Hotel, Edinburgh. The hotel was spotlessly clean and the food was excellent in both the restaurant and the bistro. The staff could not have been more attentive and helpful although the hotel was really busy. We will certainly be back at this hotel.
Easy booking with classic Britain and great deal. Second time have used them and won't be last
thank you for the upgrade to a suite in the sketchley grange hotel
the hotel and stay where both very good
booking ref 145989
Classic Britain excellent choice of places to stay with great offers. Online booking is so easy from the website, if only others were the same!!!
We had a wonderful one night stay here on Saturday 14th November 2015.The room was spot-on (54),the food excellent and all the staff were very polite and helpful.We used the hotel as a base before visiting the RAF museum at Cosford.We will definately return in the near future.Excellent value for money.
We were very disappointed to receive a phone call regarding that the hotel was being renovated and we were offered other accommodation. I've just received an e-mail from you stating that you are sorry we cancelled.I'm just clarifying the correct details. We have in the past over the years stayed at the Ballachulish Hotel and also the Isles of Glencoe hotel and always have thoroughly enjoyed our stay.
Another faultless booking , Carlton hotel Prestwick, Just back today . your system is excellent and suits me to a tee.
Have booked with Classicbritain many times and always vewry good. On this occasion details on booking did not agree with hotels offer, however the hotel honoured the booking. I not the CB details now changed to same as hotel!
Classic Britain never fail to deliver an excellent person centred service. I have used them for few years now and highly recommend them. A very efficient way to book. Great selection of fabulous hotels. Keep up the good work!
Sincere thanks to all of you.
Our holiday breaks start with phoning your office and being greeted by friendly, professional and knowledgeable staff.
Looking forward to many more 'breaks' with your company in the future.
Excellent customer Services. As the Hotel we booked with was no longer a member of Classic Britain,I received two courtesy calls apologising for the mix up and found the staff extremely helpful and courteous. Thank you
Great choice of deals and minutes to book. Many Thanks
Order took a few minutes to complete. Excellent service.
Thanks for the excellent customer service- a friendly professional and flexible approach from Mark in managing my request.
Easy to use website. Booked our break in minutes
having problems with the online booking, phoned help number and answered immediately by very pleasant girl who sorted out booking over the phone - great service pleasantly executed!
A very easy site to use with some brilliant offers. Am spoilt for choice!
Gave wrong dates for visit. Immediately answer on phone .booking re arranged. Excellent service.
Have suggested before would like index by list of hotels- frustrating when you have to go through whole alphabet to get to Shap Wells!!
Great online service chat service. Then a phone call to confirm all the details. Excellent service. Thank you
Great online service chat service. Then a phone call to confirm all the details. Excellent service. Thank you
We have just returned from a wedding we attended at the Derwent Manor hotel in allensfield Consett Wedding fantastic we stayed over night and will defiantly return Excellent price booking with classic britain
Just booked a few days at the South Beach Hotel, Troon to visit family. Probably ones of the easiest bookings I've made over the years. Thank you
Your service is second to none,easy step booking is superb looking forward to our next break.
Have just booked a short break, so far hassle free and very quick confirmation, very pleased.
Have booked via Classic Britain for some years now . looking forward to my next shopping trip with my friend. Easy booking and excellent value.
Booking very efficient Makes life easy.
Have used this site before, it has great deals and no fuss booking.
Very efficient. A pleasure to do business with
I have used Classic Britain a few times and the service is allways very good. Keep up the good work.
Clean, swift and simple booking
Your services and staff have been A1 so far and I would recommend you highly and would not hesitate to use your services again.
My wife and I have used Classic Britain many times and have never been disappointed. so many good deals and lots of choices, keep it up classic Britain.10 out of 10
Used your company a few times and found your staff very courteous, there was no problem dealing with my bookings quick and easy , and the prices were very good
Stumbled upon this website and found the perfect stay, thank you. We are so pleased. Looking forward to our break away.
My husband and I have used Classic Britain on numerous occasions and have never been disappointed. Excellent work, keep it up.
Use Classicbritain on a regular basis. Easy to use website and good offers for nice accommodation.
a very easy way to book a short break at a very good price indeed.I look forward to using this site again.
Needed to change a booking done in a tick without any fuss. Never had any problems making bookings and always been delighted with hotels, would always look to book here first and would not hesitate to recommend this company.
very easy to book on line. due to the exceptional offer, checked it out on chat line. very helpful and great deal.
Been using classic for years , never had a problem,always as advertised, good to see no early cancellation fee or admin feesas we now find with another "BREAKS", company. Well done once again CLASSIC BRITAIN.
Once again it's a pleasure to have such an easy time booking a really good value short break.
Very straightforward to book. Just saved me
Has been one of the most straightforward bookings I have ever made , looking forward to the break.
Thank you for the help and quick responds to my question.
Looking forward to break, been before, easy and straightforward to book, would recommend to others.
Excellent service. All requests carried out efficiently by helpful friendly staff. We use the service often. Thanks.
I would like to thank Claire McNair for all her attention and quick response to my emails. She is indeed a great customer service agent and a credit to Classic Britain. I would also like to thank Susan who dealt with me first lovely manner.
I would like to provide some very positive and appreciative feedback for one of your staff named Claire Macnair who assisted with three bookings yesterday.
I found Claire's attention to detail, her understanding of my needs and her diligent, prompt replies and advice were outstanding. She has a very pleasant nature and approach to her work and was very obliging in co-ordinating & advising my travel & accom. plans for Scotland for my family and I.
With Claire's qualities of professionalism, high standards of customer service as well as courtesy and charm, I would hope these do not go unrewarded in some ways.
As I am also in the 'customer services industry' and CEO of a major financial & accounting business in Australia, I can certainly attest to the way in which I would insist my staff perform and Claire has certainly performed 'above and beyond'.
Many thanks Claire and my family and I wish you all the very best!
We have booked hotels through Classic Britain on several occasions and have always been impressed. They offer such good value for money and an amazing choice of hotels. Would highly recommend this company and have already done so to both family and friends.
Booked often with classic britain fantastic offers.. We are at the westerwood hotel what a great deal d/b/b for
I booked several short breaks every year for me and my family so I am registered with a few other companies and hotel loyalty programmes, but I have to admit that very few, on a rare occasion can ever match the choice and value of Classic Britain. I am always delighted with the packages and special offers they email. I hope to use them for many more short breaks to come.
We have booked with Classic Britain on a few occasions, we have always had a great room and they always offer a great deal.
used this site for many years now, you wont get any better deals than on here, some of the hotels are fab and great prices.
Can not beat prices on Classic Britain site, no one else came near. Very easy to use. Will use again.
We have been on a few two night break deals with Classic Britain, great company to book with staff are excellent.
I have booked most of my holidays with classic britain and as always you do not have any problems they are very good and smart in dealing with your bookings
Have booked with you at least 6 times over last couple of years and have no complaints.Would highly recomend
This is the second time of booking with classicbritain.com and it's a really good way of being able to stay in top class hotels at reasonable rates, and enables my partner and I to get away more often with the 2 for 1 night breaks
Excellent site great deals, will defiantly use classic Britain site again for future bookings
A very prompt and professional approach was taken by your staff member. I will you again. thank you.
We have used Classic Britain twice before
some hotel offers are great value,booking is
straight forward and paying at the hotel is
a fair way of booking.Looking forward to our
break in Yorkshire late June
This is the first time we have booked with Classic Britain and I found the booking process to be simple and straightforward.It is good not having to pay until you checkout from the hotel.
Once again straightforward booking!! We have used this site six times and always delighted with the service so many thanks!!
We've book a few hotel breaks through Classicbritain and found the offers to be excellent value. Will think of booking with them first in the future.
First time I have booked with Classic Britain . It was so quick and easy .
Booked with classic Britain many times. Easy online booking and always good hotels and great offers. Keep up the good work!
The Classic Britain offer for the Royal Hotel Bridge of Allan which we enjoyed this weekend was wonderfull. The hotel was great the food was excellent as was the staff
Very easy to book a deal happy with my chose of accommodation Angus hotel is a very friendly hotel and comfortable .
We have booked many breaks with Classic Britain in the passed few years. The online booking system is simple and efficient to use. If you have any queries the sales team are happy to help via telephone.
We have always been allocated nice spacious rooms and have been to their Hotels as a couple and also with our Grandchildren.
I have recommended the site to friends and family and would always use it if booking a break. The deals they offer are excellent too. Another bonus is that you do not pay until you are at the Hotel.
Booked the wrong hotel online by mistake and the very helpful staff member sorted it out on the phone with no fuss the following day.
I've now booked several times through Classic Britain,Barony Castle in Peebles,The Park Hotel in Montrose+The Kenmore Hotel,and for future stays The Newton Hotel in Nairn+the Waterhead Hotel in Coniston/never had any problems booking,or indeed with any hotels that I've booked into/highly recommend this site
Always book through Classic Britain would not go anywhere else. First class as always. Thanks.
Really impressed with the great offers,great accommodation options and clear step by step procedure(no hidden nonsense.)
Thank you. I have already shared with friends and will continue to use you as first port of call .
I have used Classic Britain a number of times now and will continue to do so. The system is quick and easy to use and I have never been disappointed with the hotels we have visited. I wouldn't hesitate to recommend the site to family and friends.
I have used Classic Britain many times and will continue to use your service in future, as always the system is easy to use, is fast and never any problems. also the hotels are first class
we had a superb time .we will soon be booking again with classic Britain.
This is the second time I have booked with classic Britain. Both times I have received excellent service and I would definitely recommend them. The last time we stayed, I found classic Britain to be very accurate and reliable in their description of the Hotel.
I have never used classic Britain before but will be definitely using them again in future. The lady who dealt with my query was brilliant she even rung the hotel for me to enquire about my needs and dealt with my booking.
First time using the service. I had specific requirements for my sister who has mobility issues. The lady was very helpful, getting in touch with the hotel directly, ensuring that my sister's needs could be met. I will use the service again.
Excellent site - cracking deals - easy booking -thank you - very satisfied customer!!
made mistake on booking but it was picked up by hotel staff and they contacted me to rectify excellent work thank you very much
Thank you for making my booking so easy. The lady who dealt with it was very pleasant and most helpful. Have used you several times and always happy with your service. Looking forward to our short break.
First time using site and found the most amazing deal for a night away with my husband! After care was brilliant as I had entered the wrong email address and they got in touch a few hours after booking to sort this out! Many thanks and will definitely be using you again!
spent Mon-Fri at St Ives Hotel, St Annes for about 4th. time and still keeps up its standards against other hotels. Have yet to be disappointed re food service and politeness. Will be back again.
First time booking with Classic Britain and I found there service very straight forward & quick. The lady I spoke to two over the phone was very polite & helpful and I'm looking forward to our weekend break.
Thanks for your help with booking Susan, quik and efficient bookin
Made another booking with classic Britain again procedure was quick and straightforward. The staff are very helpful and always polite when calling.
I have just booked another hotel stay with a Classic Britain special offer and must thank you for the helpfulness of your staff member who was able to answer all my questions. Thankyou
Just made another hotel booking with Classic Britain and yet again the booking procedure was quick and straightforward.
Always find the staff to be extremely helpful.
This is the first time I have booked with Classic and was impressed by how quickly my reservation was dealt with and how easy it was to book. I would definitely recommend to my friends to book through yourselves.
Excellent service staff friendly and helpful, especially as i require a disabled assisted room. recommend Classic Britain to our friends.
Had to change the dates of my reservation and the lady I dealt with was most helpful
By far the best and easiest way to book breaks on the mainland. Great service, adequate time given if cancellation necessary and confidence in the service . Happy camper
Excellent service when booking and very pleasant, helpful staff. I have been booking with Classic Britain for years now and am always impressed with the service.
quick and easy to use booking site, cant fault it instant conformation, thnx
Fantastic easy to use and so quick will definitely tell others to use classic Britain will definitely use it again.
2nd time we have booked through Classic Britain. Simple and straightforward booking and some excellent offers. Also possible to cancel up to 48 hours before - very useful when you have an elderly parent.
Great service with very prompt attention.
Have recommended to friends with every confidence, knowing they will receive the same excellent level of service
just used website to book an overnight late deal for myself and 3 friends for a special birthday treat. even for the internet wary, the website and booking system is so easy and hassle free. thanks for that.
I have used Classic Britain a few times now and it has been terrific easy to book, no hassles and confirmation right away. Will book again with Classic Britain
This is the first time I have booked using this company and I found it to be very easy process. My enquiry was dealt with quickly and efficiently. Booking confirmation arrived by email with in minutes of putting the phone down. Will definitely use this site again.
Great site,fantastic offers,always good deals at great hotels,we have booked many times and are never disappointed .
Easy to book with classic Britain. I had an enquiry and it was dealt with quickly and efficiently. Will definitely use this site again.
booked again with classicbritain. checked all web sites and it is always the best priced with great hotels.
Always the best price about from classic Britain,easy website to use and a vast arrange of top deals always available.Always the best deals !
We stayed at the Angus Hotel Blairgowrie FOR TRIBUTE WEEKEND . The organisation was first class and really good value for money . I have just booked my husband and his friend to go on a break in Oban . We shall certainly use Classic Britain many times in the future
I have been on many stays with classic britain and always have first class accomodation.the staff are alwatys so helpful. Unfortunately I had to cancel this stay due to transport difficulties. Instead I have booked another hotel which is easier to get to. Looking forward to my next stay. Great deals I recommend classic britain to all my friends and family thankyou for some great memories.
I have booked through the group many times and have never been disappointed.
The deals are excellent value and the hotels lovely. A brilliant company to deal with.
First rate customer service. Also not had any problems with any of the hotels that I've used.
Regularly use Classic Britain because of the great value for money and excellent customer service.
Just booked another break away with Classic Britain. the price and place are indeed a bargain.Booking by phone was a pleasant experience as usual and cannot be faulted.Very fast Email confirming booking completed. If Classic Britain do not have hotel on there list do not concider.
Thanks for the service you offer. I had to cancel a booking due to circumstances, but did this with no problem at all, which is great. I am using the other booking this weekend, and am looking forward to it immensely.
Superb friendly service.
this is the second or third time i have booked hotels using ur company and would certainly recommend it to others. i have made bookings twice over the phone using gift vouchers and found staff very helpful and courteous. i also like the factthat you offer great range of good hotels at very good rates. got last two vouchers for Christmas gift and will be requesting same in future. cheers
I have lost count of the times I have used this website to book short breaks and have always managed to achieve what I required. This is a first class website which covers all sorts of hotels just perfect for a nice relaxing break.
I have used Classic Britain on many occassions and it has always been a good experience unfortunatley due to work commitments I have had to cancell on this occassion. Thier reply was quick and it was cancelled for me without any trouble. I always use Classic Britain and will do in future.
Very unfortunately we had to cancel our two day break but staff at Classic Britain were so kind and helpful when we had to do this we will have no hesitation in using Classic Britain again. We wish all staff a very Merry Christmas and Happy New Year.
I have used classic Britain many times over last three years and they are the best ever my friends have been to hotels through them and we love trying new hotels and have not been dissapointed
Have used Classicbritain to book many a breakaway and have found there is no one able to deliver such good venue's and such excellent price's that I only use them.
Have used Classic Britain to book weekend stays at the Lochside Hotel & Spa, the New Lanark Hotel and most recently Airth Castle. Would recommend using Classic Britain 100%. Any correspondence with them has been dealt with promptly. Thank you everyone for your help and fantastic offers. We wouldn't use any other site.
Use classic British twice a year ,excellent service , excellent prices , online bookings simple to use , phone contact very helpful and friendly .. 100%
Have used c/britsin hotels alot and never been disappointed yet .
I booked the Marks Hotel, Glasgow for myself and husband for the weekend past, through your website and just want to let you know we had a lovely stay, hotel was excellent and price very keen.
Great site, great deal, easy to use & had a lovely family break, will recommend & definitely use again. Many Thanks
Very easy to book and got a great deal. If the hotel is as good as your service we will be fine!
Fantastic price for DB&B. Booking confirmation was quick and simple. Thank you
As usual. An excellent service. Thank You.
Been going with Classic Britain for a long time and I have never had any problems great to deal with and really great prices .
Using a voucher, I had to phone rather than use the internet. Very helpful staff and very quick service as usual.
WOW !! What a great service.
Your help lift our spirits on an otherwise very stressful day.
You may have lost one sale but I can guarantee you that you have gained a loyal customer and we will be booking again (and often) as soon as possible. I will also be promoting the great service you and Classic Britain have given us to family , friend and everyone I know.
Please , please pass on my thanks to all at Classic Britain and please pass on this email to the Management team at Classic Britain.
We have stayed at several Classic Britain hotels now and have been very impressed with the quality service we have received. We have recommended the company to many of our friends who have subsequently booked overnight stays too and all have been very pleased with their choices.
Easy to book and use.Entered wrong info,phoned staff very helpful error corrected immediately. Would use classic. Britain again.
I have booked with you before,got a really good rate for the hotel in St Annes. We had no complaints and your internet system is so easy to navigate around.
Looking forward to my couple of dsys away.
I have booked through Classic Britain several times,and always find great deals.The site is very easy to navigate. I Had to cancel once and the staff where very helpful. It was not a problem.
Use Classic Britain whenever possible. Very simple booking process and "best available room" has proved a great success so far.
2nd time booking through your site,found it to be easy to navigate and had no problems.I will continue to book through you.
Found this very easy to book also discovered wrong date entered and found staff very helpful and immediately corrected. Would book again
just booked fairmont st andrews via classic britian, gr8 deal and simplicity thanks.
Having some last minute problems with my forthcoming break and cannot praise Claire McNair from Classic Britain highly enough. She is an excellent ambassador for the company and inspires confidence in future bookings I will be making. Well done Classic Britain and especially your great member of staff Claire McNair
Thank you again classic Britain for another great deal to Glasgow a great anniversary surprise for my sister
Just booked a Sunday Night Saver to Buchanan Arms online. All very straightforward as usual and a great bargain.
I have booked a short break with Classic Britain to New Lanark Mill Hotel. As always the person who took my booking was very helpful and understanding of the need to have a disabled accessible room.
I find this is the best way to book hotels without having to pay large deposits for breaks that we may not be able to take because of illness etc.
First time using your site and would use again - good offers.
Stayed at The Marine Hotel, Troon
Cannot praise the staff enough.Had to cancel one booking due to a bereavement in family and arrange a different hotel so thsat we could go to funeral.The gentleman who I spoke to on the phone at head office was ever so helpful and considerate.A credit to the firm.
Will always recommend the firm to others as we have used the firm before with never any problems.Thank you.
Quick easy way to book our break thanks hope we enjoy. Looking forward to our mini break will let you know how it goes .
2nd time I've booked through you and on both occasions staff could not be more helpful and friendly will use again, have recommended to friends.
1st. Time using classic Britain. Excellent service.
As always a 1st class service from classic britain, my wife & I have used this website several times for short breaks and we have never been disappointed, they always aim to please. Keep up the good work.
Once again a great service from Classic Britain. The staff are always friendly, knowledgable, and always willing to help with any requests. The girl took all my details and what I was looking for and called me back with some great offers. Thanks again Classic Britain.
1st class service,booking in minutes,very helpful,the girls at classic britain,will find what you are looking for,have booked afew times,and will book again.mr kennedy,fife.
Once again, quick and effortless booking.
Pleasant, friendly staff who are always willing to assist with any enquiry regarding the booking.
Such an easy site to use, and never been less than delighted with the hotels chosen.
just booked another weekend away staff very helpful and pleasant thankyou
Another first class booking experience on this website.
I have booked the menzies irvine hotel a few times now through clasic britain, love thus website !
I have booked through Classic Britain on numerous occassions and stayed all over Scotland. I have never been disappointed. I recently booked a night away for my step son and his partner and unfortunatley had to cancel as they could no longer go. I found the staff so friendly and helpful . It was not a problem and I got immediate confirmation by email of the cancellation. I will definately continue to use Classic Britain for trips away throughout the year.
We asked Pamela Lowe to suggest a self drive itinerary of Wales and Scotland. This she did very promptly and suggested hotels where we could stay. Despite a number of changes to our itinerary she made the necessary changes promptly and efficiently. I rate her service as excellent.
This website is very user friendly and so far hotels picked have been of a decent standard. Email enquiries are dealt with promptly and efficiently?
Just booked two night stay in Peebles,Susan from Classicbritain was extremely helpful and efficient organising our stay,lets hope the hotel is as professional. Thanks Susan.
Booked again for another fab weekend away. Great value for money. Easy to use website. Excellent Customer Service.
This a fantastic website and use it all the time.if you have to contact them by phone,they are very helpful.totally recommend this website 100%...A+++++
First time I've used this site and I'm impressed. The offers are excellent and make it easy to find what you want in the right location. We booked the Putechan in Kintyre and it was perfect, exactly how it was described. We will certainly use this site again.
The booking via internet was easy and uncomplicated. I chose to add an upgrade to our booking, the response was both most helpful with a very prompt reply.
As usual, 1st class service. When I phoned, there were fewer rooms available than I required. However, they contacted the hotel direct and managed to obtain all my required rooms. Excellent service.
In a world where the norm seems to be to complain, how nice it is to have the opportunity to praise and compliment classicbritain on the efficient and friendly way they do business with their customers.
In a very competitive marketplace, they can stand proud of that achievement.
I have booked hotel says several times with Classic Britain. I have always managed to find excellent deals that live up to what is advertised.
I also have to mention that the Classic Britain team are always friendly & professional when arranging bookings.
Had a fab 2 night stay at Putechan Hotel, Bellochantuy. Nr Campbeltown, Great service booking thru Classic Britain, very easy and very efficient. although it was a late booking and I couldn't get a front facing room. We had a fab stay with great food, so well presented by Stewart. Leena was a superb host. So welcoming. A wee gem. Thanks will def book thu you every time.
found your site very easy to navigate.pricing excellent.
Very easy to book. Fantastic deals!! Never managed to go to booked hotel due to admission to hospital for operation. Staff very pleasant and cancellation no problem. Will definitely book again when I'm back on my feet. Thank you!!
AS usual. fast and efficient, thank you so much.
This website is the best find ever. Since since discovering this sight we have stayed in sooooooo many places. Met some great staff and wonderful fellow travellers. We have eaten in some of the best restaurants. And we've had triple the weekends away than we might have simply due to amazing value for money. The customer service is excellent. We do and will continue to recommend CLASSIC BRITAIN AS THE BEST TO BEAT.
As always very prompt and courteous
Thanks for your quick response to my e-mail and for altering my booking.
always use classic Britain for booking hotels.frequent visitor to the royal highland hotel in inverness and great deals to be had all year round..very simple easy to use and navigate around the site..keep up the good work and thanks again
Fiona dealt with my enquiry. She was very helpful and efficient. Her friendly manner and expertise will ensure that I use Classic Britain again.I look forward with confidence to my short break in St Andrews.
Always use classic Britain great offers and hotels staff always friendly.Thanks.
Have been in Columba Hotel Inverness three times previously and have always been very happy with accommodation, the staff, and especially the food. Booking through Classic Britain, very easy, the girl could not have more helpful, will definitely use them again.
Always found booking on line so easy and always delighted with the hotels .
We stayed for three nights at the Letterfinlay Hotel by Loch Lochy. It couldn't have been better; the room was excellent and so was the food. The staff were courteous and considerate.
It was a very pleasant little holiday for the two of us.
First time booked with you and am very impressed with the whole experience. The lady I spoke to was most helpful and explained everything most eloquently before arranging the booking we wanted. Will certainly use Classic Britain again and will recommend to friends and family
We have just booked the Buchcannan Arms Hotel again its our third time and our umtenith time booking with Classsic Britain, We have had great holidays with your Hotels and great service verytime .Thanks
Just Booked for first time with Classicbritain,Great offer at Studley Castle,booking very easy on line..Will be using again. thank you
I have booked with classic britain many times and have never been disappointed I think it is great that you can make a booking without any upfront payment and even have the option to cancel at short notice although I have never need to cancel but it's good that they give you the option and because of this I'm sure I go away more often. Thank you Classic Britain I hope you are here to stay
Just booked for the first time over the phone very helpful and efficient, excellent service
I found the website easy to use. The use of email booking was very helpful too.
Classic Britain first class as always. Best around.
We have booked with Classic Britain many times, it has always been very easy and stressfree. We have recommended to others who have said the same.
First time of booking.Won't be last. very efficient and pleasant.Over in minutes. Could not have been easier.Eat your hearts out Thomson ,Thomas cook etc!!
I book through classic Britain at least 4 times a year I think they are very good value for money and we always get allocated good rooms.The staff are very friendly when you speak to them on the telephone too.I have recommended them to a lot of our family and friends
booked my 2 night getaway through this site Pamela was absolutely fantastic quick and very pleasant would recommend this site to friends and family...
I would highly recommend Classic Britain. I have booked a hotel break twice due to the competitive prices and service provided. I recently had to amend a booking and Classic Britain dealt with this request immediately, cannot praise this service highly enough.
Have been using Classic Britain for a number of years now, wouldn't book anywhere else, staff fantastic always very helpful, prices/deals can't be beaten, just stayed at Carlton, Prestwick which was yet another good hotel, lovely room, food and service great. Love the Sunday night savers too! Keep up the good work.
Great value quick and painless booking.
Great Web Site. Easy Booking and amazing offers.
Cancelled a previous booking with another internet company and got a better deal..
This will always be my first choice hotel booking site.
THANKS & WELL DONE
service on phone quick and efficient. Hope the service at the hotel is as good.
Have used CB many times. Service is very good and represents very good value - often offering the best rates possible.
Have subscribed to other Hotel sites but have always returned to Classic.
Offers always better and varied to others. Service wonderful and no problems should a cancellation be necessary
Thank you to all at Classic
booked the Inn on the Prom with Classic. Got an amazing deal, for both families. All booked up quickly, professionally and in a friendly manner. Will definitely recommend this site
Fast efficient very courteous service when making my booking. Will defintiely use the service in the future.
Booking was simplicity in itself through a friendly, efficient and courteous operator called Lesley.
Excellent website,user friendly,no quibbles,no hassle when booking and only have to use credit card to confirm booking.
Will deffo be using Classic Britain again.
ecellant service used cb many times never any problems
Best deal around on hotel that I was interested in. Fast efficient service. Will recommend to all my friends.
Very good service from Susan and Pamela..this is the first time I have used classicbritain and I will certainly use this service again
We have used Classic Britain on about 6 occasions and find that an excellent service is provided.
We are therefore very disappointed that we have had to cancel our latest booking because of my mother's poor health.
stayed at fife arms before and looking forward to return stay staff hotel and food excellent.
We stayed in this hotel for 4nights fantastic food,and staff very friendly,the entertainment was good especially a young gentleman that sang WAW what a voice,he also sang in the Bar with a young lady,thoroughly enjoyed ourselves and the lovely log fire,we will sure visit here again.
Thank You All
Would like to thank office staff for being s0 helpful in helping me book a 3 for 2
nights hotel in Perth with great rates.
Classic Britain website is wonderfully straightforward and deals are great value. I have booked through Classic Britain on a number of occasions and will do so again.
Sorry had to cancel latest booking. Easily done. Hope to rebook very soon. Have recommended website to friends as very good way to book time away.
This is the 3rd time we have used classic britain.Good quality hotels with great discounts.Easy booking system with quick confirmation.Keep up the good work.10/10.
just booked special offer, thanks classicbritain for great prices and ease of booking. will certainly be looking for other offers for the future.
I have just booked a 3 night special offer of free 3rd night the booking was easy with no deposits and the price is brilliant very good value for money and the response to confirm my booking was quick i will certainly be using classic Britain again
Have just booked a twixmas break for eight family members. We have enjoyed several festive breaks with Classic Britain and find them excellent value.
Had to change arrangements and this was done without difficulty.
Always find the service polite and most helpful.
Phoned to confirm bookings using Gift vouchers given to us as a present.No problem was treated very courteously and booking confirmed in minutes also was Emailed.Excellant service good experience.
Have used Classic Britain for short breaks for a number of years now. Have always found the website so easy and the service excellent.
I have used this site & company on more than one occasion & would not hesitate to recomend them.
Once again classicbritain come up trumps. Just as I was looking for a stay over to celebrate the good ladies birthday up pops an email 'special offer deal'. Fantastic place, price and easy booking. Keep the good work up, thanks.
Always had great deals with this site, also they send regular offers by e mail and post. No complaints.
fast and easy to book ,booked a 2 night 3rd night free at a great price .will book with this website again
Love this website!! Easy to use, great bargains, helpful staff. I have used it more times than I can remember and have never had any problems. Definately recommend.
The booking went very smoothly, the site is well laid out and informative.
Fast and easy booking. Staff member was very polite and informative.
Just booked the Columba Hotel in Inverness for our annual 3 day trip. fabulous value with 2night DBB and 3rd night BB free - cannae wait!
Very easy booking experience. Booked before with Classic and everything went really well, expect the same with our trip to the Aston, Dumfries
The staff at Classic Britain have been extremely helpful, in particularly Susan who ensured the appropriate accomodation was booked for my disabled father and the rest of my family. Everyone is looking forward to having our family get together to celebrate my mother's 70th Birthday. Thank you.
Once again booked with classic Britain,friendly efficient staff and no booking fees.Will definitely continue to use them
Booked up again through Classic Britain for next year. As before, excellent service.
Booked a Hotel and girl on phone was very friendly and efficient, even though it wasn't her department.
stayed at the holiday inn east kilbride for three nights the staff were wonderful, friendly and very helpful, but sorry to say the hotel was not 4 star I would say three at best it was in desperate need of a make over
I have booked a 2 night break in the Ballachulish Hotel just outside Glen Coe. The hotel is stunning, the location is perfect and most of all the price was amazing. I would highly recommend this hotel as it is beautiful and the drive to it will take your breath away.
Booked many times and never any bother, great hotels, good offers etc.
Just booked another hotel as we have always been happy with your service
Just cancelled a booking the staff were great no trouble for them and have managed to rebook another weekend.
Well done Classic Britain on your continued 1st class service.
I am delighted to have found your site. Having trawled through other sites and , been put off by their prices , I am very happy to be offered breaks at sensible rates . Your site is so easy to use and the service is second to none. Thank you
Just booked hotel deal , service most efficient and pleasant
Booked 2for1nights at Kingsmills hotel in Inverness through classic Britain,stay was wonderful and better than we thought.classic Britain i feel is an excellent site to book your break with,so good ive just booked Sherbrooke hotel in Glasgow in October through them and confident we wont be disappointed.
the staff at classic britain are excellent i recently booked a weekend at callender and some how manage to book it twice one phone call to classic britain and Pamela had it sort many thanks
Classic Britain are great value friendly service with great offers
Have booked three weekends this year with Classic Britain. Have already been to the Marine Hotel Troon and Hetland Hall in Dumfries both of which were excellent and have just booked the Cairndale Hotel in Dumfries for November and looking forward to it. Good deals with Classic Britain well done.
Due to a family illness I had to cancel my hotel reservation which was immediately accepted and acknowledged with no cost as I was able to give over 48hrs notice. Very efficient!
Booked and stayed at Gleddoch House in July , it was excellent in all respects . We were so pleased with our stay that we have booked again for October .
Booked and stayed at Gleddoch House in July , it was excellent in all respects . We were so pleased with our stay that we have booked again for October .
Booked through Classic Britain before, same very helpful attitude as All previous experiences. Booked Airth Castle for our tenth anniversary, couldnt get through to rekevant person at Airth Castle, so booked through Classic Britain, deal stated you could book spa treatments for
Just arrived back from the Marine Hotel in Troon which was a lovely hotel and the deal which I purchased was well worth the money. Thanks very much
I have booked through Classicbritain before so I knew what to expect. We were pleased with our first break and today have booked the Parkstone Hotel in Prestwick which I am sure will be excellent.
classic Britain is superb,you wont find deals like these on any other site or esarch engine
got a brilliant at the royal highland hotel,inverness for November.
thank you again..will always continue booking with you
Usually a fault free service but this time although I had advised you of my change of e-mail address and you sent me the offer which I then booked to the new address the site did not recognise the new address and I had to revert to the old e-mail address to complete the booking.
Stayed at Parkstone Hotel, Prestwick and cannot praise it highly enough, rooms were lovely, and staff very friendly....but the meals were fantastic...complements to the chef. Great menu choices and very good portion sizes. Hotel right across from beach. Will definitely be back.
Classicbritain web site superb .I have booked the Marine Hotel Troon,for September the price is fantastic.I checked every search engine,no comparison on price with Classicbritain.
I will book next time.
This the 4th time I have booked online with classicbritain it is always an easy process and have enjoyed every stay in your hotels. would recommend it to friends.
This will be the 4th time we have booked with Classic Britain, as always I find this the easiest and simplest to use of the many booking and comparison agencies on offer . Excellent .
I have booked with classic Britain quite a few times and have always been completely satisfied with their service. Unfortunately, through illness, I have had to cancel my latest booking. I can't thank Mark enough for his kindness and help doing this. Excellent efficient service.
I have just booked with Classic Britain for the 1st time and it was so easy. Having a husband that needs a disabled accessible room and walk in shower this is the 1st site I have found that list all available hotels with these facilities.Brilliant will use Classic Britain again. Thank you
first time have usedClassic Britain and will not be the last booking could not have been easier and Marine hotel Troon wasfirst class thankfully Jim and Sandra Paterson
I have booked with Classic Britain before, always online. this time I had to call the office and was very impressed with how my quesry was handled. As far as price goes, Classic Britain is always very competitivly priced, with a variety of deals to suit different requirements.
Have booked often with Classic Britain as they would seem to have the best deals going. Keep up the good work!
Having booked through Classic Britain before, I knew that this was a reliable and excellent site where real people took care and attention to detail. I returned once again and sent a request for advice on choices of destinations specific to my dates etc.. It was the prompt reply from Pamela which included a range of options for me that resulted in my booking this evening. I can't wait!
I have booked through Classic Britain many times before and have always found the site very user friendly.Best deals to be found with Classic Britain.:-)
I have booked a few times with classic Britain and have found it very straightforward and easy to deal with. Very happy with the whole system
I have used Classic Britain before, I find the site easy to use and the offers to be good value.
Once again a thoroughly great value break this time at the Western House Hotel in Ayr. Consistently good prices and an easy to navigate website with no upfront payment or booking fee. thanks again
First time using Classic Britain site, and found it very easy to negotiate. Range of hotels and deals very good, and once I had chosen the reservation was made extremely quickly and efficiently. Would certainly use Classic Britain again.
Have used Classic Britian before and found that it no problem to use the website very simple and easy to understand
I have booked with Classic Britain twice now and find them very professional and helpful.
I am a returning guest. We've been to many hotels through Classic Britain the last booking in April and this one in May. I would not go anywhere else I never been disappointed with the service. I always recommend them to my friends and family. Keep up the good work Classic Britain.
I have used Classic Britain online many times, the service is excellent . I have never been disappointed with any of the hotels I have stayed in, all have been value for money.
This is the first time I have booked using Classic Britain, I found it accidentially whilst looking for a Spa Hotel in the Lake District. The hotel that we booked The Daffodil at Grasmere was an excellent choice and because of Classic Britain we got 2 nights DBB for the two of us at a great rate. I would definately recommend Classic Britain.
Site very easy to use hotels lovely will use again.
Our stay was 24 to 26 April 2013.Our accom.was a double Ben Lomond room.Massive room with a huge double bed. Room well heated with bathroom underfloor heating and heated towel rail. All v.comfortable with beautiful views out of Juliet balcony. Staff v. friendly and helpful. Good choice of food at breakfast and enjoyed reading the complimentary newspapers with a cuppa in the bar area.All in all a very good experience and will be back in the autumn.
This is the first time using Classic Britain and would definately use again, it was cheaper than booking direct and staff were very pleasant and has us booked in no time at all. will be recommending to my friends for sure
Fine and was cheaper than booking direct with the hotel online.
Very efficient service. Would definitely use in future.
THANK YOU FOR YOUR EXCELLENT SERVICE WILL USE SITE AGAIN AND AGAIN FIRST CLASS.
I found classic britain online when look for hotel break about two years ago and have used it many times since. I have also bought gift vouchers for friends and booked over the phone and have always been delighted with the service and the prices are very good.
I have used Classic Britain before,it is a very easy site to use.I have booked online and also over the telephone.Online is easy to use but nothing beats that friendly voice on the other end of the phone.Have thouroughly enjoyed my stays with Classic Britain and am now looking forward to a lovely weekend in Scotland.Have recommended to all my friends and now give Classic Britain vouchers for gifts.Keep up the good work
This is the 4th time we have used your site and we have never been disappointed yet. Thank you for your excellent service. We will be back again and again and again.
Excellent website and some really good offers in great Hotels - having researched online I phoned to book as we were out and about when decided we would go ahead and book. Very easy and simple to book - excellent service - would recommend with no hesitation.
The site is very easy to use, excellent service will use again
Website is so simple to use, looking forward to my stay .This site will be my first post of call in the future.
Website is a delight to use and so easy to book a break. First class!
Very quick site great rates thanks will use again
i can only reiterate what previous people have said - such an easy website to use, an excellent selection of hotels, and very good rates. [updated] emails with photos of special offer hotels in excellent too. a plea:: i would like to be able to select online hotels with indoor pools !
Such an easy website and very reasonable on price.
Will definitely use again
Tracy and David from South Tyneside on 22nd March 2013: Our first time booking with Classic Britain. We were spoilt for choice. Looking forward to our Easter Break. Roll on!
Just made another booking, as always best ever rates, no hassle, love classic britain website, so easy to use.
Have recommended many friends and will keep doing so.
Telephone booking most helpful. I had responded to a promotion in the Daily Express which Classic Britain hadn't realised was being published. Mark, the manager, most obliging in honouring the hotel price advertised, even though it apperared to be wrong!
As always - really quick and easy to make a booking and the best rates by far ! Thanks Classic Britain.
This is the second time I have used Classic Britain and found it so easy to book and the staff are so helpful. Hotels are excellent and Classic Britain take the hassle out of booking. We will certainly be back next holiday.
We have used Classic Britian repeatedly over the last few years and it is always very easy to use and great value for money. Well done Classic Britain keep up the good work.
Have used Classic Britain on several occasions now.Great deals as usual that cannot be beaten elsewhere. Such a simple booking system and I like that I do not have to pay upfront.
Booking with Classic Britain was very easy and quick. Staff very helpfull
10 out of 10 as usual. Classic Britain cannot be beaten for service.
Booked via a phonecall today, staff member most helpful, looking forward to another great stay. Well done Classic for offering realistic prices at some lovely hotels.
Tried Inverness in the Palace Hotel and Spa with Classic Britain.Easy to book and a great place to stay
I found booking a break very easy and quick and hope to have a great easter break.
Had a great stay at the Daffodil Hotel and can't wait to go back. Always book our stays through Classic Britain, only minus point this time was they did advise us of the spend allocation in the restaurant and we only found this out when we paid our bill which was a bit of a naughty!
Very easy to book and the best price by far.
Just booked yet another great wee deal on classic. Customer service is the best, staff always very helpful and never have to wait any length of time to enquiries, everything done speedily. Keep up the good work!
Easy transaction, great service & fantastic deals. Would use again x
Great offers for a few days away ! Fast and easy to book thanks !
I love Classic Britain! Would not book with anyone else. Great offers and no upfront payment which is great. I've had to cancel and change a couple of times which was so easy online with no hassle. Staff are very helpful, returned my email query straight away and also let me know that a hotels leisure facilities would be closed during my stay so I phoned them and they helped me choose an alternative hotel with no problems. Most of my family use Classic Britain and I can't recommend it enough to people.
Thanks for a fab service 10/10 :)
Excellent service as usual from Classic Britain.
Very user-friendly website, great offers, have used many times before and always recommend to friends looking for short break deals
We had two stays at Classic Britain Hotels on Two DBB and third night B&B
and we have made bookings for a further three this year. Excellent service!
Love the website, so easy to book and brilliant offers that can't be beaten by other sites! We have used you on many occasions without any problems. Thank you Classic Britain!
Have used classic britain a few times now and have never had any problems - have had to cancel and re-book as well - seamless process - when I have had to contact by telephone the staff have been superb - Thanks very much
Great deal, hotel brilliant
I got dates wrong and had to cancel and then rebook Everything was done with great ease and friendly.Good service
we have used classic britain many time and find them easy to deal with.with a very user friendly web site.prices are also brill.
Booked hotel no problem, great servive
been on many fantastic classic britain weekends ...great deals well worth the money you pay ....your the best ..;)
been on many fantastic classic britain weekends ...great deals well worth the money you pay ....your the best ..;)
easy to book and the best deal - I scoured the internet, so I know. Unfortunately the hotel did not receive the details I put on the online form, so we were not allocated a twin room in a lodge. However the staff at the hotel couldn't have been more helpful in giving a choice of two rooms, so we were very pleased. Would book with you again as long as you don't add booking fee as some have done!!
First time we have used CLASSIC BRITAIN on recommendation of friends. Had problem getting email confirmation but this was fixed straight away. Now looking forward to couple of days break. Good service - cannot fault this. Keep up the good work.
this was the fifth time we stayed at this hoel, this time the occassion was my 60th birthday. we had a lovely time and the room was first class, i have recommended ur website to a few people as we think it is really value for money and we will use it again in the not so distant future
this latest deal seems almost too good to be true.
The website is so easy to use and there are so many amazing offers!
Once again I have used Classic Britain to find the perfect location and the most appropriate hotel. We have stayed at this hotel before and there is no better recommendation than repeat business!!
What a great weekend room excellent, food second to none and very friendly staff
Had occasion to phone and found agent very helpful and did booking for me with no problem, and explained arrangements,a first class service
I use Classic Britain to book all our breaks and find them a fantastic company to deal with. First class service alongside fexibility and an ability to fix any problems mean I would not use anyone else.
Just had a very enjoyable two night stay at the White Horse Inn, Boughton-Under-Blean. Reservation made through Classic Britain was very straight forward and exceptional value for money. Looking forward to booking another break as soon as funds allow !
Murraypark Hotel Crieff. Recent stay was excellent especially the cheery and helpful staff.
Just back from the Knloc hotel in Blackwaterfoot Arran and would thoroughly recomend the hotel would definately book through ClassicBritain agin
Just back from a week-end at the Angus Hotel Blairgowrie. Great Hotel, great value for money weekend (tribute night on Saturday). Thanks Classic good recommendation from you.
Just booked a two night stay for my wifes birthday.It is so easy to book and no deposit or booking fee are charged.would use again without hesitation
Great service never had any problems with classic Britain and I always recommend the site to friemds and family 10/10 customer satisfaction.
Friendly staff made booking easy. Have used Classic Britain before & been very satisfied
I GOT THE DATES WRONG AND HAD TO RE BOOK, EXCELLENT CUSTOMER SERVICE
I have booked with Classic Britain on many occasions over many years.Always great customer service and easy booking system.
Fourth stay at Moorside Grange. Booking easy through Classic Britain,and exceptional value.
Just to say the we had a 2 night stay at the New Lanark Hotel and found everything excellent. The room was very clean and tidy. The services by all staff was very cheery and helpful, including the pool staff. Food was very good with a good variety and the evening meals were very tastefully presented. The downside was the weather but that did not hinder us from getting out and about to take in the history of the place, which again had very helpful staff and all well organised. Fascinating story.
First time using Classic Britain, fast and easy to make booking and we got an excellent deal. Will definitely use again and recommend to friends and family.
So easy to book. Tried other websites and also direct with the hotel but none would do jus the one night stay. Will definitely use this website again.
Book every year through Classic Britain for 3 night stay at the Waterside Hotel,Inverness for November. Would recommend this hotel very comfortable and friendly staff. Booking through Classic Britain on line is easy and quick.
Made booking on 13 October for a short break on 22 october very simple and easy to work out
This is our third time booking with Classic Britain. Absolutely no problems.
Hotel stays very enjoyable
Classic Britain site is very easy to read, when you make a booking they are very responsive and will confirm very quickly your booking.
We have used Classic Britain on numerous occasions and cannot fault them. This time I left a message on the office phone after hours and they promptly got back to me the following morning! So I confirmed the booking.
Excellent customer service!
The special offers have been particularly useful when meeting family and friends in the same accommodation in various locations around the UK.
Booked a very last minute break at the Cliff Hotel and Spa in Cardigan Bay. Very good value for money and the whole exercise went like a dream. Will use classicbritain again.
easy to book on the classic Britain website. Ensure that you checkout prices on this site as it was a cheaper package than booking through trivagio, laterooms and trip advisor
Have booked with Classic Britain on several accasions by phone and online telesales staff very helpful, online easy to use...All hotels have been great value and high standards...wouldn't book through any other company now.
we have used classic hotels in the past and always found it simple to book and always good value for money thank you
We have made many reservations by phone and on your website. Could not be easier. First class service and great hotels.
Have had the pleasure of using classicbritain on a few occassions and have always found it to be a first class service. Telesales staff are excellent and the hotels that we have used have been of a very high standard
We have booked our breaks through Classic Britain quite a few times. So easy to use and the staff are excellent.
Very easy to book through Classic Britain. This is my second time booking through them.
Lochfyne hotel this will be our 6th stay at this hotel and love it. Its so peaceful food is good and views amazing.
just booked for the first time through classic britain.com. it was easy to book and great value for money. will definatly use again and have recommended them to family and friends
Just made another booking through Classic Britain, fantastic value for money and so simple to organise, 3 easy steps and your on your way, used Classic Btitain several times - great service everytime !!.
Keep up the Good Work :)
We have booked through Classic Britain at least eight times and have had the pleasure of visiting many beautiful locations mainly in Scotland and most recently to Wetheral in Cumbria.
We always favored Greece for a fortnight for our annual holiday, but now choosing to go for long weekends, collectively, we have been away for 28 days as apposed to our usual 14 days in Greece. Prices are very good and locations and hotel quality are first class.
This is our second booking. Our previous stay at The Gretna Hall Hotel was great.
Booking on your website was a pleasure (both times). Thank you
First time using Classic Britain no problems using web site, brill hotel good offer, had a wonderful time. Will use Clasic Britain web site again.
would like to express my gratitude for the kindness shown to me when I had to cancel on a planed booking due to unforeseen family emergency.I did not incur any penalty and was dealt with every courtesy possible.My thanks to all. john.
Our recent on-line booking ror a break at Three Tuns Hotel was quickly accomplished with no hiccups. Excellent website, and our break was excellent value.
Pamela,Rebekkah and Susan - as usual helpful,curteous, and handle any questions.
Pamela was very helpful in securing the booking desired. We look forward to the break.
Tried other sites however classicbritain was easy to use and got us a cracking deal
Classic Britian were very helpful and efficent as usual
As always Classic Britain came up trumps. I always make this website my first port of call wherever I'm travelling too. Prices and hotels are always impressive.
Pamela dealt with my booking and questions in a very cheery, helpful, efficient and professional manner.
She got it right first time.
Booking confirmation was received by e-mail, very soon after my telephone conversation.
always get the best holidays and deals through classic britain.operators are always willing to help
First time using classicbritain encountered no problems while booking looking forward to our break.Will use again
I have used classic britain on a number of occasions and would like to thank them for a very good service provided.
I have used Classic Britain on various occasions now, so simple to use and never find any problems with our booking when we arrive at the hotel and we always seem to get one of the better rooms with great views!
My dad always say when you book anything hoildays away or great hotel always use the best,and that is what i have always done.Classic Britain are a 1st class booking group who cater for everyone,i know i've booked lots of great short and long breaks.wouldnt go any where else but Classic Britain, i always let others know of my great deals.Brilliant, Classic britain A big thankyou again keep it.
I love Classic Britain! So easy to use and easy to find the best deal that suits you and your budget.
We have booked with Classic Britain quite a few time now and have always been very pleased with the service. This time we had to regretably cancel which was very simple to do. We will definatly use again and recomend to others.
Just had another great stay at the Carnoustie Golf Hotel through Classic Britain three day breaks . Fantastic hotel,great staff and super accomadation. Thanks Classic Britain can't wait untill the next one in the very near future.
Nothing is too much trouble with Classic Britain - they go out of their way to help you, especially Mark Simpson!! Thank you so much for helping with my Mum's 80th surprise - Top Marks and a payrise!
Booked many holidays with classic britain have always been very pleased but this time I used the live chat option first and then phoned to book I did both with Susan and she was fab! She made it all very easy and advised me of different options. Going back to Scotlands Hotel in Pitlochery and I got a superb deal from classic britain.
FIRST TIME BOOKED WITH CLASSIC BRITAIN REALLY PLEASED WITH THE SERVICE AND LOCATION OF HOTEL IN MALLAIG SCOTLAND
First time booking with Classic Britain, booked by phone & found it stress free. Staff very helpful, will give a review after our stay in July.
Everything about the hotel was first class stayed for three nights. Hotel extremely clean, food to a very high standard both within the main restaurant and the bar. Used Classic Britain for the fifth time superb
Just back from an amazing 2 for 1 DBB at Buchanan Arms in Drymen with my fianc
Have used this site for many years now, can not beat it, best deals and simple to use.
AS TO MY HUSBAND BREAKING HIS ANKLE I HAD TO CANCEL MY BOOKING.I JUST WANT TO SAY ALL THIS WAS DONE WITHOUT ANY PROBLEMS.
The hotel and bedroom were lovely and clean. The food was lovely and because it was in the deal it was excellent value for money . Our only very small complaint is that when you book in or when you go for dinner could it be explained how the deal works as we found it a little embarrasing having to ask this but this is minor and did not for one minute ruin our lovely break.
a repeat customer never fails just had another great weekend break at the new lanark mill hotel food staff and rooms 1st class cant wait till next break away thanks classic britain ps ave recommended you to all of my friends thanks again
had a lovely 2 night break at the royal highland in inverness.
would go back anytime
We stayed at the Marks Hotel Glasgow, we got a free upgrade to the penthouse suite,
it was fantastic, lovely staff,will be back.
First time I have used classicbritain, was straight forward to use, rates are great. Site and hotel recommended by a friend. Going at the beginning of April and will comment on our stay later.
Have used classicbritain on a number of ocassions and have found them to be excellent every hotel that we have used have been to a very high standard and we will use them again
A no fuss easy to use booking system and great rates! Will definitely use you again. Thank you.
prompt and friendly service to book , gladly use again.
First time user, found the site simple and straightforward and ClassicBritain offered the best value deal I could find by far
This is the first time I have used Classic Britain and found the process quick and stress free. The confirmation arrived straight away. I look forward to our break and will post a review afterwards.
usually of a high standard but trying to post a new review is impossible
Have booked a number of times with Classicbritain, always straightforward, informative and excellent value.
Second time of booking with Classic Britain. Telephoned for information and booking was handled with ease and efficiency. On line confirmation received immediately.
First time user of classicbritain. Booking was fast,straight forward and accurate with confirmation details received as promised. Will definately consider using classicbritain for future bookings. Well done.
Have previously booked with Classic Britain and found the hotels to be of good standard. Once again our booking was made effortlessly by polite, professional and helpful staff.
I like the layout of the website but unfortunately when I tried to submit the booking - 3 times - this did not happen so I had to telephone the telephone number. Susan was very helpful and made the booking for me and I received confirmation within a few minutes - she also confirmed I had not made 3 bookings - just the one made through herself!
I had a few requests that I needed help with, the advisor, Pamela, was exceptionally helpful and fulfilled every query I had on both occasions. A great service offered, Thank You
We have made several bookings through Classic Britain. The booking process is simple, the staff very helpful and the hotels on offer and the prices cannot be beaten. We are very satisfied customers.
A repeat customer ,never had any problems and hope never to have.Very simple booking system
classic britain is a great web site to use & very easy,i used the live chat and was very happy to how fast they check my request out.we have booked the sinatra tribute night and looking forward to it.also fantastic prices defo book again.
Excellent website to use, so easy to follow. Hope hotel we chose lives up to description
Website and ease of using great
User friendly site,. No problems with the booking and a very prompt conformation. Will definitely use again!
I contacted Classic Britain following an advert in the local press offering an excellent package in St Andrews. I cant belive how quickly and efficiently the girl handled my booking request.
Looking forward to our break as we know the hotel is of the highest quality, which combined with the fantastic offer from CB is a win win..
just back from an overnight stay at Dunblane Hydro,booked through Classic Britian website. By far the best price I could find online was offered through Classic Britian and much cheaper than going through the hotel direct. We were also upgraded to a deluxe room as well, all for an excellent price. Will definately use Classic Britian again.
We have used Classic Britain twice now for hotel bookings. Both bookings have been excellent and we were more than satisfied with this website. Unfortunately this time our booking has had to be cancelled due to a family member being hospitalised and in no way reflects on Classic Britain whom we will definitely use again in the future.
as always so wide-ranging and reliable. This is the best site for booking in its simplicity.
I was very pleased with the way the staff are so helpful.I give them 10/10 for there cheerful helpful manner.I will be booking again in the future.Thankyou to Susan and Pamela.
I had to unfortunately cancel a booking previously made. I gave my details to staff and before the conversation was ended I had an email confirming my cancellation. EXCELLENT SERVICE
After twice trying to book a stay via the internet I phoned the contact number and discovered that particular search engines have been experiencing problems when confirming a booking. However the assistant, Pamela, took the booking over the phone and it was completed with the minimum of fuss in minutes. Thank you.
Thank goodness for Classic Britain - I booked 2 rooms at a hotel which went bust in October - didnt inform anyone and we were to meet friends there 12/11 - however, managed to book the Cairndale at Dumfries for the 1 night and it was really good so much so that we will certainly go back - what a lifesaver this turned out to be so top marks for Classic Britain to the rescue.
PS we book with you quite a lot and will certainly continue to do so.
Just back from loch fyne hotel & spa,did everything it said on the tin,big thanks to classicbritain for true and accurate reviews.Will definitely use this web site again.
We are now regular users of Classic Britain and find the clarity of its website hard to beat. The hotels featured which we have stayed in are good and the deals first class.
Just spent 2 days at rowardennan hotel and had a fantastic,relaxing time!!!food great,room brilliant and staff very pleasent and helpful.look forward to plenty more visits :-))
We booked a dinner inclusive stay through Classic Britain. What a superb choice, the room was generously spacious and spotlessly clean, the bed very comfy. We were not disturbed by noise from guests in adjacent rooms or on the corridors.
We chose to eat in the bar rather than the restaurant as it was a little less formal and suited us for a midweek stay. The evening meal and breakfast were cooked and presented well.
As for the staff - brilliant, they were all chatty, friendly and helpul.
Would I stay here again? Without a doubt, don,t miss this one!
Just back from weekend break at Loch Fyne Hotel. Everything about the hotel was first class, food, accommodation, staff all excellent. Would go back again and would certainly use Classic Britai when booking, very informative website and very easy to use booking system. Thank you for a great break away!
used classicbritain website for the first time to book a late surprise weekend for my husbands 60th birthday. it was really easy to use and looking foreward to the weekend hope the hotel matches up to the reviews
I have booked with Classic Britain before and never had any problems. Good prices and good service, looking forward to our break at the Elstead hotel. Regards Brian
Cheapest price online by far. Easy booking system. Very pleased!!
I have used Clasicbritain for the first time today. The website was easy to use, the telephone staff were excellent and the booking was made quickly and efficiently.
booked on the internet for the first time with Classic Britain, altough I have been a cutomer before this many times. I found the process very easy ,as it is siple to follow, even for an old dinosaur like me.
The whole booking process was very painless and efficient - makes a pleasant change!
Regular user with classic britain,very easy to book hotels,very easy to use website,quick response conformation by email.Stayed doubletree hilton aberdeen great for city centre and beach,good value,great hotel,staff were exellent.
Delighted with your website and booking arrangements,so easy after struggling with other firms. Prompt, courteous and helpful telephone contact.Looking forward to our stay.
we booked a late deal, dbb with best room available at shawlands park house hptel in ashgill and it was the best value for money we have had. the hotel is stunning and we were upgraded to a suite which was stunning and luxurious. dinner was out of thiis world and the staff were friendky, aprroachable and very professional. thank you classic britain. we will be back xxxx
Just to say what a wonderful stay we had with this booking. Such good value for money, much better than Supabreak. Please pass on our thanks to all CB staff and hotle staff, especially the receptionist who pointed out that we had evenings meals both nights in our deal not just the one.
I very much appreciate your kind gesture of goodwill, by dealing with my voucher query. My daughter will be very happy and so am I, that the request was dealt with so efficiently. Your company gives great value and quality for the prices, so would definitely recommend to people.
always so impressed with the classic britain staff and website. Makes planning a weekend away a pleasure. Always feel you are getting value for money and linked up to good hotels.
Just booked again for the Kings manor in Edinburgh, I have used Classic Britain many times over the years and would not consider using anyone else. The standards of the hotels are excellent and service is always very professional and courteous. I would have absolutely no hesitation in recommending them.
Had vouchers so was required to phone. Very polite & efficient service - only took a couple of minutes.
Hope hotel is just as good.
Very easy to book online.Received e-mail of booking very quickly. great bargains to be had, will definately use again.
could not book online but one phone which was returned gave excellent service
Great site, easy to use with some great deals. Will definitely use again.
Have just used the site to book a break at the Barony Catsle Hotel, Peebles and would like to praise Pamela Low for her quick and efficient manner in dealing with my query. Will comment on our stay at hotel and hopefully this will be as glowing.
First class easy to use website
Great easy to use website have used in the past and never had a problem. This time I wanted to respond to my confirmation and clicked reply before realising at the very bottom of the page it says not to reply as my confirmation comes fro an unmonitored email address. I would just like this to be near the start of confirmation and bolder. Thank you.
Once again my husband and I have used Classic Britain for a short break. This time Crieff Hydro. Had a very enjoyable 2 days, dinner bed and breakfast. Hotel is fab.In a stunning location. Rooms are comfortable and very clean.Staff very helpful and pleasant. Food of a high standard. Excellent choice at breakfast.Plenty to see and do. Only slight drawback, there was a lot of families there with young children.It was Easter weekend after all.Swimming pool was very busy, would recommend paying extra to use the Victorian Spa. Much quieter and no children allowed.Would certainly recommend this Hotel.Well done Classic Britain on price.
Just spent 2 nights half-board at the Golden Lion in Stirling.Very pleased with accommodation - bedroom and bathromm both very good although the view of city centre rooftops was less than inspiring. Food was excellently presented and very generous portions. Staff were all courteous and helpful. Will certainly use this hotel again especially now I know that parking is not the problem that I thought it might be.
We stayed @ Morar Hotel on 22nd April, 2011. It was a mistake. The hotel opened " for the season", the day before. Not one member of staff, knew what they were doing. The Bar Staff couldn't find the plug, to switch on the beer pumps. The fact that 2 dozen toilet rolls were waiting at the bottom of the stairs, to our room, was disconcerting ! The holder for the shower head was broken and someone had jammed something in, to keep it in place. Of course as soon as any water pressure was applied, it fell down onto the bath ! Luckily not injuring anyone. The cold water tap for the bath, could not be turned on, unless you were very muscular !!! The room had just been painted and smelt strongly of emulsion. A delivery of toilet rolls and shower gels etc, was made after our arrival - which was about 6pm !!! On going for dinner, the table we had been allocated, had been given away to someone else. We made our booking, on the premise of the Sample Menu as described on the Hotel's website, which bore no resemblance to the scant offerrings, provided on that night!! If the food is not the worse we have experienced in years, I would be very much surprised. On raising issues, with staff, we were simply advised, that "we would take a note of that " No attempts were made to rectify the problems highlighted. There is a lovely view from the restaurant, again another reason for going there, but then they strategically place outside tables and chairs in front of the large windows, so all you see are the backs of non patrons drinking and enjoying the view !!!! Perhaps most disconcerting, was, whilst still eating, staff started to spray glass cleaner, on the tables, thus ensuring our dining experience was complete. Then at breakfast, some 30minutes, before it was due to close, the same, was done again. We formed the opinion, we were just an inconvenience. We met the chef on departing, when he asked if the food was okay. We could not afford the amount of time, that would have been re
We booked for different hotel as special reat for our silver anniversay. Fort William, Inverness, Carnostie & Anstruther, first two hotels were lovely, wonderful experience, 3rd hotel was little more than a Travelodge, disappointing. The 4th hotel, Craws Nest was terrible, room small, unclean, dated, with paper thin walls. Had this been our firt hotel we would have been straight home again. Very suprized that a hotel as bad as this is on Classic Britain's books, think perhaps they need to relook at this.
Site is easy to navigate through and booking process 'to the point' - no fuss.
Have used the site many times before and will keep returning as a satisfied customer
A very pleasant stay at this hotel. The hotel has been newly decorated thoughout. The bedrooms were well appointed and comfortable. The meals wre very good. Would recommend this hotel
we stayed at the Letterfinlay for one night and from the moment we arrived till the moment we left the staff were very helpful and very nice. Nothing was too much trouble and the food was excellent. This location can only be described as a gem. We will most definately return.
Really frustrating time trying to book through website. Simply could not get to stage 3 of booking system. Emailed my problem to Rebekkah and she gave me instructions but still no joy. Pfrefer to book online because it's usually later in the evening so on this occasion the business was lost. See that others have had problems in the past.
Reply from Classic Britain:-
Hi Mr MacLeod, Thanks for taking the time to leave a review of the site. We are at a loss to discover what was happening when you were trying to get to stage 3. Stage 2 of the process is entering your name and then clicking 'continue with your booking'. We have attempted this a huge number of times and we cannot replicate any problem. Kind regards Raymond McMillan Hotel Product Manager
I have used classic britain several times and will continue to for the future, it's a superb site and very good value for money.Just back from a stay at Castle Inn hotel for my husbands 50th birthday which we enjoyed and now i look forward to another break at New Lanark Mill Hotel in March with a friend so I think you can safely say I visit your site OFTEN!! Thankyou for the great deals and making it possible for people to afford.
I would like to add my own praise to the staff and the hotels affiliated to 'Classic Britain'. Last year my husband and I used 'CB' several times for various hotels in Scotland and for Chester at Easter. Each stay has been very enjoyable.In October we took a small niece to the Argyll Hotel in Dunoon for an overnight and she had a great time with excellent food for her and us. When talking about it later I said her stay had only cost us
I have relied on this website for many years - having cross-checked the deals with other websites, it just can't be beaten. Today, I had to cancel a booking for the first time and found this remarkably easy to do so online via the My Booking tab, confirmed quickly by an email from Classic Britain. I'm also impressed with how quick and easy it is to be specific about on the websitewhat we're looking for, as we have a dog and on some other websites it can be difficult to confirm whether she's allowed or not without spending ages in the small print.
Craigellachie Hotel, Craigellachie, Aberlour.
Booked DBB at this hotel on Saturday for Sunday night stay. Cannot fault anything about this hotel. We were welcomed by the Receptionist, up-graded to a junior suite which had its own 4-poster bed and treated to a complimentary whisky or sherry in the Quaich Bar (which has hundreds of bottles of malt from
put this site on your favourite list.
best prices and great service
A good fast site that does what it says on the box. We have used it before and will use it in future.
Fantastic website, By far one of the best and easiest to use, Will continue to use in future.
Fast and efficient booking system online
Bargain!Great value for 4*star hotel classic britain had a better deal on there website than the actual hotel itself!
Took a booking at one nights notice to the Blue Bell Hotel Belford Northumberland on Jan 27th 2011
Excellent value at
Very easy to book through this website. Will definitely use again.
Stayed at the Queens Hotel Perth for 2 nights from 28 - 29 Jan '11.Found the staff all very pleasant.Only took breakfast & it was good standard fare.The actual hotel is clean,bathroom fine though we had such difficulty with the shower in our room(413)we gave up after one using.
I think they should also look into retuning the tv (or better still,getting new ones!)as some stations were not available & some were so quiet you could hardly hear them!
The hotel is fine,no frills,and I feel could do with a refurb.Maybe not going to happen in this economic climate though.
Oh,and the rooms are not really soundproofed,the 3 lads in the room across from us had a very lively time & their choice of language was extremely AngloSaxon!
Apart from that,we enjoyed our stay overall.Would we return? We'll see...
By far the best and quickest booking site I have ever been on. Well done
Had to change my booking twice. Called reservations number and both requests were dealt with quickly and efficiently and in a friendly manner. Would use Classic Britain site again.
Was having trouble booking through the website,phoned the office and booking was made by Pamela who was very helpful and pleasant Many Thanks
Was having difficulty with the website and emailed Classicbritain. They phoned me within 5mins and took the booking over the phone. Fantastic service
A very good deal by far the best i could find, and the hotel i wanted.
On line book in worked well thank you.
Super website with easy navigation to check different offers and prices etc. Simple to book and very pleased with Classicbritain having used them before.
Booking very easy from website. Have stayed at the Priory Hotel, beauly before and looking forward to going back at Easter.
a lovely hotel in a stunning location,excellent attentive staff ,very friendly,food and ambiance of dining room very relaxing ...we ll be back
Courteous pleasant and efficient service when booking via the telephone. As always very impressive
The service from classic britain is second to none. So easy to book online. Have been to a few hotels and the service and food is excellent. Had to cancel this twixmas break due to the extreme weather, but will look forward to a spring break even more.
Just come back from above hotel. Fantastic, lovely place, situation, excellent food and very friendly staff. Have used Classic Britain a few times now, very good value for money. Would just suggest you always phone hotel and check booking cos although we had booking ref from Classic Britain hotel did not know about us. This has happened before, luckily no problem for a room this time. Apart from that well worth using this site.
Used Classicbritain 3 ot 4 times now for a short break away, the deals you can find are amazing & real value for money. All the hotels we have been to so far have been Clean, staff are friendly and efficient, Just booked again for a 2 day break in Newcastle for Dec, Fantastic !! Keep up the good work & the good deals.
booked on line very easy and quick. Have used classic britain a few times and have always been satisfied
Unfortunately, due to illness and a stay in hospital, we had to cancel a three night stay at the Kings Manor Hotel in Edinburgh. This was so easy to do - by clicking a few keys on the computer. And at no cost. When the reason for the cancellation is outwith your control, it is a bonus not to have to pay a cancellation fee. Once health is restored, we will book through classicbritain again.
We saved a fortune booking through classic Britain and staying at the crown hotel in wetheral. The booking was so quick and easy and i couldnt believe the savings were so good and even double checked the price was right to make sure. We stayed 3 nights with dinner on two and had a fantastic time. The staff were all so welcoming and friendly and the atmosphere was relaxed. Every whim was taken care of to a very high standard. The food was amazing and the chef adapted the menu to accommodate my diet and it still tasted amazing. would recommend this hotel to anyone and will return in the new year. The honeymoon suite was worth every penny of the 40 pounds upgrade and fulfilled every ounce of luxury.
wow what a simple and efficient way to book. We normally book through easy-breaks but could not get onto their website for the hotel we wanted. Have now put yours on our favourites.!!
15th October Weekend Break. We saw information on web site, then telephoned, very helpful girl suggested Angus Hotel,Blairgowerie, for the weekend we wanted to go, advised that they had a tribute night on, included in price, we did get the Best room available. deluxe room at no extra charge, 2 night DBB, excellent service, good food, and entertainment, even the weather was great for time of year. we will certainly book this way again thank you.
We have just come back from a two night stay at the Cruachan Hotel in Fort William. Room was clean and comfortable and the service very good indeed. BB & Dinner was extremely good value for money and the staff tried very hard to make us welcome. In particular I would like to comment that the breakfasts were just about the best I have enjoyed in along time. The choice was similar to that offered elsewhere, but the difference was in the feshly prepared food. 1st Class and compliments to the chef. We'll definitely be back
This is the first time we have used Classic Britain and will do so again. Just spent two days at The Scotlands Hotel in Pitlochry celebrating our Silver Wedding Anniversary. Room was spacious and very clean, food was good and all staff very friendly, pool and spa were spotless and very relaxing. Would definately go back again.
this will be our 4th booking with classic britain, fantastic service recommend this website to everyone!
classicbritain are great company for booking breaks very efficient no fuss with great hotels.
First laptop booking with classicbritain very efficient.No fuss.
Have booked with classic britain before and found it fantastic value for money.
website has good information and easy to use.
Booked twice through Classic Britain and not been dissapointed either time. Enjoyed both weekends no complaints
Stayed at the Morar Hotel booked through Classic Scotland. The Hotel staff were most helpful. The food was tasty and well presented - would definitely recommend.
Those with families with older children should be very careful booking through Classic Britain. We were sold a 'family' room which on arrival we found to mean a small fold down sofa bed that a 12 year old girl and 9 year old boy were expected to share. One child was forced to sleep on the floor, not what you'd expect in a 4 star hotel. Classic Britain could only say that 'terms and conditions indicate that room sizes vary'.
Great website used this site for a few short breaks great value and easy to use website
I have used Classic Britain on several occasions and cannot find fault with their service or deals on offer.
I have frequently recommended this site to others, keep up the good work.
Have classicbritain on many occasions and have always had good service.
Great service from Classic Britain, we have booked with you several times and cannot fault the service. Going to Mallaig for a few nights, looking forward to it, we have been before with yourselves and nice hotel, good food etc.
A fantastic deal at the Crown Wetheral complete with a room upgrade to a 4 poster bed, fabulous food, great staff AND a swimming pool Highly recommended & I would love to do it again
Booking from laptop is just sooo easy.
This is the second time I have done it
I think this website is GREAT!!Will use it again.
Thainstone House Hotel, Aberdeenshire
We have just returned from this Hotel - it was lovely. Staff could not have been nicer and the people locally the same. We were reluctant to book this hotel as read bad reviews but can only imagine people mistook old world charm for 'dated and in need of redecoration'.
It was lovely and room huge and clean.
If one thing we can think of that we were not keen on was the long wait in the dining room between courses - but we have found this at every hotel. Well done Thainstone House Hotel and Classic Britain.
First time I have booked with Classic Britain,very good,it was easy booking from start to finish. I stayed at The Gables Hotel in Gretna it was lovely.I will use them again for my next break. Many thanks.
Had to ask for confirmation of our booking the day before our two day break.
Arrived at Dunblane Hydro Hotel to find that Classic Britain had not informed the hotel of our booking.
The Best Room Available promise did not work for us either.
Reply from Classic Britain.
Hi Mr Spence
On checking re your confirmation, the email address was spelled incorrectly, hence the delay in you receiving your email. The hotel gets a confirmation email at the same time as the booking is confirmed. There was no error message that the hotel did not receive the email and the booking has been accepted by the hotel at our end, so it would appear the booking was not entered into the hotels booking system by the hotel.
Re the best room available - this is not a guaranteed upgraded room, it is the best available room on check in.
Thanks for taking the time to complete our guestbook
Hotel Product Manager
thankyou to your colleague Mark, for being very helpfull in booking us a suite at the Scotlands Hotel Pitlochery, on 24th sep 2010,We really wanted to stay at this hotel as its reviews are excellent, and it is for a special occasion, and weekend for us, its our 1rst wedding anniversary, and looking forward to our stay at the, hotel, also thanks for the fantastic offer you got for us on the room, we saved half the price on our stay, all the more for us to spoil each other over the weekend, watch this space and we will let you know how it all went, thanks again. Mrs Deacon.
Had a great 2 day break, booked last minute. 2 nts BB+ dinner on one night with bott of wine. great value. Website stated condition of this offer was that payment to be made on booking unlike usual settlement on check-out. I called Classic Britain to confirm this and they stated payment HAD been charged to our credit card at that time. On leaving hotel we were charged full amount again, on querying this with manager he called office and was told NO payment had been made, which apparently it hadn't on checking with VISA direct when we came home. Just a point to bear in mind when stating the conditions of offer. The restaurant staff at this hotel were very young but I would like to say they are doing extremely well and are being taught the correct way to wait on tables.
Dont listen to bad reviews. We had a lovely time in Nairn(Windsor hotel)Food lovely, just the right amount.No horrible fatty stuff.Rooms, small, but vry clean. Sheets& towels changed daily.Staff friendly & helpful.All in all, a lovely relaxing break.
Stayin at Dunblane Hydro for a midweek break,on arrival you were made to feel special.food in kailyard was lovely,staff very attentive,Our sweet was very nice,the beds the comfiest ever.We cannot wait to go back for another break..Well done Hilton doublle tree. thank you
Have just booked a short break at Gretna Hall Hotel and the girl taking the booking was very helpful and friendly. It is always a pleasure to do business with you and I will contact you again after our stay to let you know how we fared.
I have used Classic Britain on loads of ocassions but I feel I have to comment on my latest booking I spoke to a girl called Rebecca who completed my booking, I said I would need to find out how to get to the hotel and when i clicked in to get my confirmation there eas a google map and direction now that is what I call service, these folks just cant do enough for you.
Booking via laptop completed in minutes and confirmation email arrived very promptly. We had searched various sites but your's offered us the best deal, thanks.
done in minutes by laptop,
and acknowledged within minutes.
1st class service.
congratulations on a great user friendly
web-site.I found no problems with finding the right Hotel and making a booking.Will use again.
Very helpful, professional and efficient manner.
well done in providing an easy booking system to follow.
MADE A BOOKING FOR THE FIRST TIME ON THE WEB AND GOT IT WRONG.PHONED REBEKKAH WHO CORRECTED MY ERROR MADE THE RIGHT BOOKING AND WAS SO HELPFULL.MANY THANKS
It would be useful if the online booking form allowed for the ordering of a dinner to add to a '2nights b&b and 1nt dinner' offer
We spent 2 nights at the Carnoustie Golf hotel and thoroughly enjoyed our stay. Our room overlooked the golf course, was a good size and well kept.
The leisure facilities were excellent and never too busy, probably due to the warm sunny weather we had.
The porridge and kippers were much better than the usual hotel standard and breakfast was very organised.
Booking with Classic Britain was so easy
and we were delighted we didn't have to pay the supplement for the golf course view.
We hope to return soon and book again with Classic Britain.
Just spent our 5 day break at the New Bath Hotel in Matlock Bath - yes the hotel is looking a bit tired but the service more than compensated for it! Our room was clean plenty of hot water, towels replaced during our stay and good "hot" food served by pleasant staff. Excellent choice at both breakfast and evening meal. Thanks!
booked several times and always had great hotels with great facilites. Had to cancel a booking recently and then rebook and staff could not have been more helpful. Would, and have recommended to friends and family
Whenever I have used the Classic Britain site, I have found it informative and the booking process has always been quick and efficient and the hotels of a very acceptable level.
Landmark Hotel - Dundee - July 2010
We booked a 2 night summer special DBB & it was deffo a thumbs up, just a few minor niggly things, as we thoroughly enjoyed ourselves.
Outside hotel from car park really doesn't do this hotel justice, but your in for a real treat once inside.
Foyer was small but adequate & very tastefully decorated, we were in room 145 & it was a wee bit of a walk but nothing drastic, we're talkikng talking a mile here, maybe a 1/4 lol
The room - we were sooooooo pleased, it was very tastefully done in creams, browns & green, with a wee bit of tartan here n there, lovely velvet throw on bed & also one of occasional chairs, which I loved, really nice lights & pictures.
Only compaint on room front was housekeeping, we had our do not disturb sign on & was really surprised that maid chapped & came in anyway one of us was in the shower & door was half open - was not best pleased!!
1st nights Meal - we opted for sirloin steak, which was grt, although you were charged
Just spent the weekend in The Green Hotel, Kinross. Excellent from start to finish. Booking through Classic Britain gave us a beautiful room. Food in the restaurant was lovely and service was great.
this is the first time i have used this site and i was very impressed easy to use and your prices are excellelent.I would not hesitate to recommend you to my friends.
This was our first time booking through Classic Britain and would definately use them again. Everything went smoothly with the booking and the hotel was stunning. There was a slight problem with not being able to use the water later on in the morning of both days, due to the hotel being so busy! Leisure Centre is also slightly dated.
classic britain have never let us down, so easy to arrange or cancel accomodation, have used a few times now and if possible will always use in future, hotels always lovely, thanks for a great service
Had a holiday cancelled and my wife and I decided we needed a few days away for ourselves. You sent me an E - Mail and included was the Angus Hotel, Blairgowrie. We decided to book and the booking went through with no problems. We are well pleased. Thankyou.
Had a great mid week break at The Auchen Castle Hotel.The Hotel was fairly quiet and ideal for a short break. Even though few staff were on duty, there were no delays in service. I was informed that the PAG Hotel Group is in liquidation but this did not affect the running of the hotel or our stay. The room was small but immaculately clean. Food was superb and very well presented. Views were brilliant especially from dining room where we had a table ajacent to the window. Excellent value for money. Only one small problem was on departure in that the electronic credit card machine failed to operate. Will go back there or try the Castle Venlow, the other hotel in the group.
Just spent two nights at Castle Venlaw on Summer Specials Break. Found everything very good. Room given was on top floor with views across Peebles. Very spacious room with sofa, armchairs and tv + DVD player. Bathroom and room in older style but very comfortable. On second night we were asked to move on grounds of health and safety, due to an electrical problem affecting some areas lights. David, who was on duty was very apologetic and moved us to a 4 poster room with very modern bathroom. The food was of a modern style but of good quality. We found the staff very pleasant and friendly and hope to visit again at some point.
Booked on the Friday to stay on the Saturday. Much cheaper than any other late room web site. Loch Fyne hotel in Inveraray was fab although didn't eat dinner there. Breakfast was great and the pool, sauna and spa was perfect to finish our one night break.
We stayed over night for our anniversary at Dunblane Hydro and had 5 complaints about our room. It totally wasted our anniversary and we wont be going back.
Delighted with service fron yourselves and Ballachulish Hotel great. Carrbridge poor service poor food [Micro Wave] Bedrooms OK will be back to you in future thank you Brian
Excellent short break with top rate food and staff willing to do anything to make stay comfortable. Will visit again.
Queensferry Hotel,North Queensferry,booked 4nights late deal DBB 17th to 21st May,arrived and booked in,bedroom very nice.Went down for dinner had a three course meal very poor and then was presented with the bill,tried to explain to the blue suits in recption that we booked through Classic Britain and I had given them my copy of the booking,told to see the manager in the morning but he was not there,left a message saying there was an allowance of
We've just come back from staying at The Dunkeld Hilton. Would highly recommend. Excellent location, food was great, hotel is lovely
Just booked online in response to the Sunday Express suberb offer, can't believe how straightforward it was to do the booking. We are really looking forward to our stay at the New Bath Hotel in Matlock it looks such a great hotel
I have just booked on'line for a stay later this month at Ballachulish Hotel and was very impressed by the simple to follow instuctions. Cant wait to see the Hotel and it's features.
My husband and I stayed at king robert in bannockburn near stirling, this was a 3 star hotel with 6 star service, food was brill, hotel was spotless and added with jacuzzi in the bathroom made it that little bit special. Food was amazing, drink very competive, entertaiment was excellent. Overall an excellent stay, would recommend this to anyone
my wife and i ,and two friends stayed for 2 days at the Whitehall Hotel in broxton,Stansted .the room was fine although you could hear the aircraft.the restaurant unfortunatly was terrible food was overcooked to the point of being burnt Side vegetables non existant until we complained .Breakfast was of not a much better standard .Nice place to sleep but not eat.
We stayed at the Aston Hotel Dumfries for 4 nights. On arrival we were upgraded to a larger room. Staff were very attentive and Terry in the dining room was great. The menu had a great choice of food which came beautifully cooked and presented. Housekeeping staff were very helpful and the rooms were of a high standard. Well done to all staff and thanks to Classic Britain for booking us in
only the second time i have used classic britain and i am impressed with how simple and effecient you have dealt with our bookings excellent work
For a 4 star Hotel the total Ambience was somewhat lacking and we were rather Ddsappointed - hotel in state of refurbishment and no warm of welcome by management left to find ones own way and get on with it however food was reasonable and the waiter from Stornoway was nice.
Delightful friendly hotel - food was excellent and Mr. F. Chalmers the Operations Manager and his staff, went out of their way to make sure everything was ticking over smoothly - a visit to this Hotel is indeed worthwhile and the scenery is outstanding.
Just spent a very enjoyable 2 nights at Derwent Manor Hotel. Delightful venue, helpful and friendly staff, lovely dining room and excellent food. Excellent value for money.
We booked a 2 night DBB and stayed 22nd/23rd April. I booked a Superior room and what a view, the room had a balcony overlooking the Loch, it was fantastic, room very spacious, comofrtable bed, food was delicious and could not fault the service, we cannot wait to go back, one of the best weekend breaks that we have had, thank you Classic Britain.
We stayed at the Murraypark Hotel in Crieff which was fabulous. The room we had (Room 15)was freshly decorated and spotlessly clean. We were DBB and the breakfat and the evening meal was fabulous so much so we could not eat our dessert on any of the 2 nights. The staff are all friendly and the manager is active within the hotel, he assists in the bar, on reception and is also hands on in the restaurant. We did visit Crieff Hydro during our stay but much prefer the home and friendly approach of the Murraypark
Good rural location with a variety of places to visit locally. Hotel suffers from a bit of faded grandeur and staff need training on how to charge for 2nts
DB&B with a 3rd nt b&b free as information given resulted in overcharge!
Very efficient web site and pleasant staff on telephone - we look forward to our stay in Edinburgh on 6&7th May
My husband and I have just returned from a very enjoyable, 4 night midweek, stay at the Crabwall Manor Hotel, Chester. Room 9, was a large comfortable room, with a four poster bed, and access to two balconies. The hotel is in a quiet location, next to a care home and farm and is very convenient to Chester. We used the park and ride facility at Sealand Road as we heard parking could be a problem in the city centre. We found the meals of a very high standard and the staff very helpful. We enjoyed the swimming pool and hot tub facilities. We had a problem with our room telephone, but this was repaired instantly and one evening our sweet order was overlooked, but these things happen and on this occasion was dealt with courteously. Overall we thought our stay was extremely good value.
Was disappointed with hotel. Was in the room pictured on the website - which had dirty tiles round shower area and a badly cracked/broken bath panel. Towels and bedding clean. If not overtly dirty, the hotel certainly felt a bit grubby. Bed uncomfortable with very poor quality pillows. We cut our 4-day mid-week break down to 3 as a result. However, have to say that hotel were very fair and only charged for the three nights. Wouldn't go back to hotel but would definitely try Classic Britain again.
Just returned from a 4 day break,disapointed about pool being re-decorated but was recompensed by being allocated the Bridal Room with 4 Poster Bed and Jacuzzi. Thanks to Deputy Manager Graham for his prompt action. Food, Staff all lst. Class. Would use your hotels again.
Have just had a very enjoyable stay at The Gretna Hall Hotel,Staff are very friendly and helpful,food was delicious and plenty of it.Making a booking with Classic Britain was very easy and the staff were helpful,would definately recommend it to family and friends.Will be using Classic Britain again.rat
Return booking after great family break at Dunkeld Hilton. Hoping this break is just as good. Online booking is quick and easy.
Had to cancel due to one of our party being stranded abroad. This was no problem and my cancellation was dealt with in a curteous and pleasent manner. I will definately book again with Classic Britain, hopefully in the very near future.
Booked with classic britain on several occasions always had excellent value for money in lovely hotels.
Had DBB and food has been always been fantastic
website is easy and efficent to use
This must be our 4th booking with classic britain would not go any where else,you can rely on their judgement care and great attention to your individual needs for a great holiday and break they realy do care and thats a comfort, thats why i keep coming back to classicbritain.heartfelt thanks to you all and your team.x
stayed at the Buchanan Arms hotel in mar 2010.Location and cleanliness good.No mirror in room.On request staff brought a small table top mirror which they had taken from the laundry room.
Bathroom lighting was so poor could not see to shave or put on make up.
Service on first night so slow we chose not to have dessert after two hours in dining room.
Leisure facilities good.
Have booked hotels through classicbritain had enjoyable stays with friends and had excellent deals.
My husband and I just spent a lovely weekend at this hotel.Would recommend it, staff were very pleasant. Hotel was warm and friendly and in a lovely spot overlooking Loch Fyne but there are very few rooms that enjoy this view. We were in room 10 in the main part of the hotel , was a bit noisy at night as we were up stairs next to doors leading to the back of hotel. Checked our booking and it said we should have recieved an upgrade don't think this was the case. Can't compare as we did not see the other rooms.Room was ok but had a side view onto the top of the pool roof, no flat screen tv or satelite channels.Our booking included a meal on one night. Food was excellent. Lounge area is comfortable with lovely views overlooking the loch.Location is very good just a short walk to the town. Would book with again with Classic Britain.
I've made many bookings with Classic Britain and find their service excellent. The website is fast and very easy to use.
I wouldn't recommend using this site. Booked a 2 night break and arrived at hotel only to find it was undergoing refurbmishment, which we had not been warned about. As I currently have ill health this spoiled the holiday for me as there was noise going on all day when I needed to rest. Would have booked elsewhere if we had been warned.
On return it took 5 days to hear back from Classic Britain after sending two emails.
Reply from Classic Britain
Dear K McNeil
Thank you for taking the time to enter your comments in our guestbook. Re your stay - the hotel has been taken over by new owners who informed us that they intended to refurbish parts of the hotel. Unfortunately we were not informed when they would commence. If we had known we would have let you know and placed details in the noticeboard section of the hotels page.
As regards your 2 emails, we can only trace 1 email received which we answered within 24 hours.
Please accept our apologies for any inconvenience this caused you
Hotel Product Manager
The booking system of Classic Britain is very efficiant with pleasant staff,and a speedy e mail confirmation. Thanks
Spent two wonderful days at the Balgeddie House Hotel, Glenrothes. On arriving at the hotel we were allocated our room on the 2nd floor and as I have mobility problems (I should have intimated this when I booked)my husband requested a change of room. The staff were absolutely fantastic in dealing with us and even gave us an upgrade to an executive room, which was beautiful and very spacious. . The food and service were first class and all the staff were extremely friendly and eager to please. The hotel and gardens are very well maintained and a pleasure to be in.
We look forward to staying at the hotel again and will most definately book through classic britain for our breaks.
my self and my husband stayed at the kingsmill hotel at the weekend of 12th of march until the 14th it was a great weekend everyone was so welcomeing
and it was so relaxing the food was very good and great value for money
i would recamend it to freinds famliy thank you very much for a great weekend
Booked the Stotfield Hotel, Lossiemouth for an overnight break but we were so impressed we booked for another night. Our room was very good, a wee bit tired but spotless with fantastic views over the beach. However it was the staff and food that did it!!! Cannot praise the food highly enough - our evening meals were outstanding. Do not be put off by the 2 star rating, their service was excellent.
fantastic time here. staff were very pleasant, absolutely no complaints with food, rooms or service. well recommended to friends.....jean
I had unexpectedly to change my booking with Classic Britain and it was rearranged within hours of them receiving my e mail.
This is good service and I will have no hesitation in using this firm again. Thank you
We booked with Classic Britain for 2 nights at the Isle of Glencoe hotel. It was a great break away. The room we were allocated to on arrival heating wasn't working and we were upgraded to a family room with a beautiful view. The food and staff were excellent as were the leisure facilities. Would definately book with C.B again.
Have used Classic Britain on various occasions and will continue to do so as there service, staff and deals are the best you can get. Have checked other websites and none of them can compete with C.B.
Came back from the Ballachulish Hotel a couple of weeks ago and was a bit disappointed that I was served cold food twice within a two day stay but this is quite obviously no fault of C.B. but the hotel itself. Left feedback at the hotel and mentioned this and have never heard anything from them even though they have my contact details!
This will not put me off using C.B. and have just booked another short break with them to go away to Isles of Glencoe and I know this is absolutely fabulous as have been variosu times now.
First time we have used Classic Britain & I found the site very easy to use.
We had to cancel because of inclement weather & re-book with no hassle. Now looking forward to our short break
We've booked several times through Classic Britain on line and have found it easy to use, fast and efficient. The deals have all been excellent. This last time (19/21 Feb) the Dunalistair Hotel in Kinloch Rannoch gave us a beautiful room and wonderful food and all for considerably less than if booked through the hotel. A great service which we are recomemnding to friends and will use again. Thank you.
Sorry this is so long - there was so much wrong! We stayed 15/16 Feb '10, & experienced the MOST disappointing break ever 1/10: I would urge Classic Britain to distance themselves from this hotel until it is refurbished, their staff trained & focus to customer service & value for money given serious attention - to explain this -
The hotel public areas are very tired & need refurbishment urgently: the only nod to Art Deco is the hotel exterior & the wall clock in Reception.
1. 1st evening -8-20pm - At dinner No offer to take a drinks order, just an unchilled jug of water dumped on the table: jet propelled waiter, who didn't know his winelist, didn't offer to let us taste the wine: paid
The staff at classic Britain are very very helpful my husband and I had to cancell our break three times due to family illness and CB staff were very nice & polite to us thanks again.
found online booking system easy and very helpful only downside when booking by mobile phone it takesan age to scroll through months better just to enter date
Found it very quick and easy to use, only problem you couldn't add any special requirements.
First time I've booked on line 7 found it quite simple
This is the second time I have booked with this site and may I say it is very easy to do so and there are always great deals available. I have searched many and this always comes up trumphs to be the cheapest and offering the best deals, well done I will most certainly stick with Classic Britain for future bookings, thank you so much.
It was only when I received email confirming booking that continental breakfast was mentioned. I feel it should be pointed out sooner, before booking is made.
booked in no time at all
Staff very pleasant and very hepful
We have used Classic Britain quite a few times now and get an excellent service each time. I have just made another booking and found that it was cheaper than anywhere else including the hotel itself! Carry on the good work!
Phoned booking fast,efficient,no time on
phone a lot of companies should learn from classicbritian
excellent website, so easy to use even for a sen. cit. like me! will use your site in future
Just came back for the Airth Castle Hotel my husband daughter son-inlaw and 4grandchildren their ages from 6years down to 2years old,we all had a brilliant and fantastic time there,all the staff were absolutely first class and very child friendly,there whole attitude towards adults and children alike are second to none.beautiful place and people, they all take a pride in what ever they do.will be back with family this year for definate.cant wait.Once again a big heartfelt thanku too you all.x
Website really easy to use and have had quite a few good weekends in different hotels through Classic Britain. Would have no hesitation in recommending this site to anyone.
Very fast and efficient reply to our booking
Great website - very easy to navigate and get the information you are looking for. Excellent, quick booking.
Classic Britain is a great website & easy for making bookings.
had a lovely few days at the Station hotel. going back with five friends in august may not be the Hilton but friendly cheap and clean plenty of shops and dont need to drive as public transport is just at the door.
The service you have provided me with my booking has been first class. I would certainly recommend your company to all I know.If our stay at hotel is as good we will have a great time.Meanwhile may I wish you and all in your office a very Happy and Prosperous New Year. Cheers!
And a Happy and Prosperous New Year to you and your family as well.
All at Classic Britain Hotels
hanks to Classic Brittain, my partner and I have enjoyed many weekend breaks in 2009. have never had a problem in any of the hotels and always left feeling relaxed and recharged.I work in the travel business and spend a lot of my time in hotel rooms,but classic britain are always a cut above the rest
This is just a wee note to say a very big Thank You for the holiday breaks we enjoyed so much this year!
We had a fabulous time at Kings Manor, Edinburgh at the beg of this month. The room was beautiful(thanks for the upgrade!), food delicious, leisure facilities superb and everyone there so friendly and helpful. The bus service into town was also a great bonus - a quick flash of our over 60's bus pass took us all over Edinburgh.
Merry Christmas to you all and best wishes for 2010 - keep up the excellent service you provide. No doubt we'll be in touch again soon - definitely more bookings are on our 2010 agenda.
And a Happy and Prosperous New Year to you and your family as well.
All at Classic Britain Hotels
I have just booked for the third time using this website. I find it absolutely straightforward to use and have been delighted with the Hotel and value for money overall. I shall return again soon.
Stay at Moorside Grange Higher Disley.4th and 5th Dec 09.
This is the first time I have used The Classic Britain website and the weekend spent at the hotel was fantastic.The staff were first class the food was great and accomodation very good.The price we got all this for was brilliant. I will certainly us this website and hotel again.
Had a wee problem with our booking and needed to cancel and move to another hotel. However it was past the 48hr deadline! Called the call centre and Raymond sorted it all out for us with no extra charges, what a star! Thanks Raymond
We stayed in July for 2 night break and had dinner at the old inn the first night and an amazing music night at the old inn on the second night. An enjoyable stay through Classic Britain.JJ
I was recommended to use the classicbritain website by a friend who has used your site on many occasions. I normally use Easy-Breaks, but the classicbritain.com I found much easier to use and better offers. Will use again.
lovely hotel food very good no complaints , waiter very helpful and attentive .would like to go back again sometime .
Used Classicbritain for the first time to book a 2nights for the price of one at the Kings Knoll Hotel in Oban. Wasn;t disappointed with either Oban or the hotel.Hotel was quiet, due to it being the end of the season, but never the less, the owners made us welcome and provided great service during our two day stay. We intend to return next year at the start of the holiday season, perhaps April / May.
first time we have used clasicbritain to book swallow glasgow hotel.everything was perfect,a great value for the money. we will use it again before the offer is finisheh
booked the moorside grange in disley through classicbrtain hotels, fantastic hotel at a great price,easy to book,very happy will use this site again
First time I used Classicbritain, booking process was very simple and straight forward. The Winnock Hotel accommodation was great, price offered by Classic was a bargain compared to the one advertised by the hotel, even had room upgrade with balcony and although booked a twin room, requested and got a double. Would definitely recommend and use again.
this was the first time we used classic britain,the on line proceedure was fine,confirmation arrived but unfortunately the hotel had no record of this when we arrived.they were also full and we were left with no accomodation.the hotel were very helpful,trying to contact classicbritain,with no success and eventually the hotel re arranged rooms and we were able to stay.Very disappointed in classicbritain,they didnt want to know,will not use them again.
Reply from Classic Britain:
Dear Mr McClune
Thank you for taking the time to use our guestbook. Having spoken to both yourself on the phone, and with the hotel, the hotel confirmation email seems to have gone astray and for this we apologise.
As I said on the phone, no-one from the hotel contacted us about this and the only time we knew about it is when you placed this guestbook entry. I find it rather unfair to say we didn't want to know when the fact is that we actually didn't know anything about the problem.Once we saw your entry we immediately contacted you and the hotel - incidentally the hotel has asked me to forward their apologies.
Raymond McMillan Product Manager
On arrival hotel had no record of booking. All turned out well, as they had plenty of rooms and were put in a nice room with loch view. Food was also excellant.
Easy booking and free upgrade again well done!!. This was a great hotel with wonderful rooms, amazing food and great sevice. The hotel has a great location with a bus stop outside it is only a 4mins journey to the centre of town. I will return to this hotel again every time i stay in edinburgh. This is the best yet and we have stayed in another four including the Hilton Haymarket.
First time using classic britain. Booking easy and room upgrade resulted in an ecxellently appointed club room. Only downside was the hotels confusion over deducting dinner costs from one room and charging for the other, but sorted out eventually. Tip is to make sure you get a copy of any bills and receipts incase of difficulty. Will definitly use again!
This is the first time I have used Classic Britain. Have still to go to the Cruachan Hotel in Fort william but thought I would write to say how efficient the booking service on-line was with regard to my booking. E-mailed C.b. to say I had not received my confirmation. Back came a reply immediately to say look in 'Spam' and there it was. Will let you know how we got on at our chosen hotel.
Just booked on-line for 2nd time, same Hotel, hassle free site so easy to follow. Email receipt by return - what good service
just booked for my husband and myself, daughter and her partner on line no bother whatsoever looking forward to our stay, thankyou. Pearl from Alexandria
just booked online, fast easy to follow booking process, looking forward to our break.
Off to a flyer with ease and hassle free site........
The Classic Britain individual who took our initial booking over the phone was very patient, clear and precise with the details and instructions, very helpful in answering any questions and dealing with my enquiries as a first time user of Classic Britain. As a result, I have told others about Class.Brit.. the excellent service and attitude of the both the individual CB staff member and also the hotel this weekend.
First time using classic britain Rebekkah who arranged booking was very helpful and efficient.Look forward to our november break.
Previous visitor - just booked again!!
First time Classic Britain - thanks to all involved.
Thanks too to owner and all staff at the West Highland Hotel, Mallaig - a
memorable and happy stay.
very pleased with service . the girl who arranged the booking was efficient and helpful .
First time I have used your hotels, found booking on the website easy. Looking forward to our break in November.
clarify upgrades please as we paid
Online booking was as straightforward as it can be. Good site and I know the hotel already having stayed there before.
Booking made so easy online.
After booking a double room for my husband and i we decided to take our granddaughter with us,and phoned Classic Britain and spoke to Rebecca, to see if this was possible,Rebecca made all the arrangements for us, even phoning up hotel too.
Was delighted when Classic Britain made this possible for us,at no extra cost.
This is the first time we have ever delt with this group but it wont be the last.
Very highly recommened Classic Britain,with excellant first class staff on other end of the phone.
Thank you sincerly.
Mrs A Milligan& family.
First time we have booked with classic britain, excellent website very easy to use.
Booking was made easily. Very good system.
this was a last minate decision hotel was extremly clean rooms were very spacious and clean food was excellent had a very good choice on menu staff were very friendly and also very helpfull would definately return to this hotel and would definately recommend it.
are comments that dont praise the hotel you have stayed in are not shown after you asked for my comments then nothing is shown on your guest page,
Reply from Classic Britain:
Dear Mr Teven
Thanks for taking the time to enter comments in our guestbook. Re your comments, when you completed your questionaire regarding the hotel where you stayed, you opted to remain anonymous and therefore your name is not shown. If you check the hotels reviews you will see your comments are there. The only time a review may not be shown is if there is a profanity. The reviews on each hotels page give an accurate reflection of the hotel, as they are contributed by guests who have actually stayed there.
Excellant webste.Very easy to use. All special offer options are available to chose. Booking stages well defined and not frustratingly timed out quickly like many other sites.
Confirmation of booking prompt and clearly detailed.
Hope the weekend break is as successful
First time user of your company.The online booking was fairly straight forward. Looking forward to a pleasant break.
Used Classic Britain for the first time this Mid July, there was a slight hiccup with the booking which was quickly and pleasantly rectified. Stayed at the Swallow Hotel, Preston for a week. Although a bit tired, the hotel was very clean, staff very friendly and food excellent. Would have no hesitation in using Classic Britain again and would love to go back to the Swallow Hotel.
First time using this site and found it really easy.Looking forward to my stay.
This is the first time i have used your website and found it very easy to use. Had my confirmation email right away. As this is a break for a special birthday both my husband and i are looking forward to it very much.
First time user of your company.The online booking was fairly straight forward. Looking forward to a pleasant break.
The booking was very easy to make, but was upset that payment had not been taken prior to arrival as it was a present for my parents. It was rather embarassing to have my mother phone me and tell me it wasnt paid. Maybe your confirmation should not state voucher and maybe letter instead, as a voucher to me is something that is pre paid. Rebecca in customer sales can be rather cutting on the phone and doesnt take constructive critisism very well.
Reply from Classic Britain:
Dear Ms Baxter. Thank you for taking the time to complete our guestbook. Rebekka does remember your call and what was said. Apologies for the misunderstanding however, as Rebekka stated, our biggest selling point is that we do not take payment upfront. This is advertised on the homepage and on all of our advertising. This is also mentioned in the terms and conditions.Kind regards Raymond McMillan - Product Manager
Having had difficulty understyanding the special package deal for the Whitehorse Inn at Balmedie on the website,I phoned you for assistance. I had a very good response from your staff and they eventually got me sorted. Thank you so much for your help. Looking forward to our break.
Making booking was made very easy due to very helpful& pleaseant staff.
When we arrived at the Friars Carse Hotel Dumfries we were told our arrival dates had been put in wrong by central reservations. This was not a problem as Fraser on reception fixed us up with a superior room and provided us with a drinks and wine at dinner to make up for our inconvenience. Thank you Fraser for all your help.
We enjoyed our stay at the hotel. The food in the restaurant was lovely and the staff were very good, and you did not feel as if you were getting rushed to finish your meal.
We had been upgraded to a superior room and it had lovely views of the countryside.
One thing which I think could be improved is some of the decor in the main lounge as it was looking a bit tired.
If you are looking for a relaxing weekend away at a reasonable price this hotel will suit you.
We have just returned from a last minute bank holiday break at the hotel and feel the need to share a number of concerns. First impressions count a lot and whilst we did not pay premium rates our booking via Classic Britain confirmed a free room upgrade. This was not allocated to us however very polite staff indicated that it was because of it being a last minute booking all other rooms having been taken for the evening by wedding party guests. This you can understand however our room left a lot to be desired in terms of it's cleanliness / overall decor /stained carpets / remnants of previous occupants / cracked handbasin / scarmy bath and stained toilet. Cleanliness of bedding / towel redeemed the moment and staff were able to allocate us a change of room following day which whilst pleasant in its decor still had remnants of previous occupant / very smelly toilet macerator. As wedding parties were on both weekend days it was not until the monday morning when we were able to enjoy the fine rooms illustrated on hotel website. Food standards at dinner were no problem however eating in the conservatory / ballroom for breakfast where once again the decor is looking very tired meaant that we felt secondary to the the wedding party guests. It's such a shame as staff were very helpful and polite / the fixture and fittings let down what was meant to be a relaxing break.
classicbritain.com is a useful site, from our experience, the hotel descriptions are accurate and the booking process is quick and simple. We will use classicbritain again.
Katie, I'd just like to thank you again for everything you've done for us. We were so happy with how you dealt with our views on our stay at Airth and are delighted with how you kept in touch with us and worked to reach a conclusion. First class customer service.
I took my mum with me for the overnight on Wednesday 19th August and the staff were just fantastic. We were speechless at how they took care of us from the minute we arrived until we left.
The service was exceptional. The room was,,, wow and the meal and breakfast was lovely. My mum really enjoyed her overnight and she's wanting one of her sisters to renew her wedding vows there and another cousin to get married there,, hee hee.
Thank you once again for everything you done Katie and if you have a manager,,, please show her this email as we're so pleased with everything you done. Your approach was spot on, you listened, empathised and took the matter in hand and didn't make us feel that we weren just moaning or time wasting.
Angela Percy :-)
i found this website terriffic to use very easy i booked 1 night at the dunblane hydro the hotel from the moment we arrived until we left was first class the meal & breakfast & the room were unbeleivable would go again . only critisism would be i did not get email confermation & i had to download booking from the site
I found the website easy to use but the box for addational requirements was not there. This was useful if you needed a room near a lift due to diabilities etc. I have booked through classic britain before and found them cheaper than booking through the hotel.
Reply from Classic Britain
Thank you for taking the time to enter your comments in our guestbook.
We do have a comments box featured on the booking form at the bottom of the first page of the booking, we do hope this helps you next time.
No complaints at the initial contact with Classicbritian where Katie dealt with my problem of booking on line with politeness and patience. Arranged my four day break at the Huntly Arms Hotel, Aboyne and sent confirmation by e-mail as promised. Disaster on arriving at the Huntly Arms Hotel who had no record of our booking. Situation only saved by Debbie the receptionist who phoned around and secured us Bed and Breakfast Accommodation for the night and arranged a room for us next day.
Any fault in the hotels fabric was more than compensated by the attention and politeness of the staff and the quality of the food, Debbie as already mentioned and Kamil in the Restaurant and of course the Chef .Perhaps a return e-mail from the Hotel to yourselves would eliminate this probblem
Reply from Classic Britain:
Dear Mr Smith
Thank you for taking the time to enter your comments in our guestbook.
We have noted your comments regarding your booking at the Huntly Arms Hotel and how the hotel seemingly had no record of it.
From our records, you booked the hotel on our site on the 29th July at 10.12pm. At this point a confirmation email of the booking was sent both to yourself and to the hotel, with the same booking details.
The email was received by the hotel successfully.
On receipt of the email, it is up to the hotel to enter the booking into their reservation system. Unfortunately we do not have any control over whether a hotel does this or not.
The hotel can also view bookings on our extranet system at any time therefore if they have not checked their emails they can still check the booking online.
Please accept my apologies for the inconvenience encountered and I have contacted the hotel to ensure this does not happen again.
Could'nt get the hotel i phoned for as it was fully booked, but pamela at classicbritain found me a lovely hotel. Really helpful staff and with know fuss had it all booked. Will be calling you again soon for your help thanks.
Excellent website - easy booking and cancellation process will definitely use again
Found booking on line was so easy thank
Booking on the website was easy and confirmation was almost instant. So far so good! However, on arrival at the hotel they had no record of the booking - said this was not unusual!! The hotel management really pulled out the stops and saved the day by allocating a superior room and throwing in a bottle of wine for our trouble. Full marks to the hotel; not so many marks for Classic Britain!
Reply from Classic Britain:
Dear Mr Shields
Thank you for taking the time to enter your comments in our guestbook.
We have noted your comments regarding your booking at the Morar Hotel and how the hotel seemingly had no record of it.
From our records, you booked the hotel on our site on the 16th July at 00:30.At this point a confirmation email of the booking was sent both to yourself and to the hotel, with the same booking details.
The email was received by the hotel successfully.
On receipt of the email, it is up to the hotel to enter the booking into their reservation system. Unfortunately we do not have any control over whether a hotel does this or not.
The hotel can also view bookings on our extranet system at any time therefore if they have not checked their emails they can still check the booking online.
Please accept my apologies for the inconvenience encountered and I have contacted the hotel to ensure this does not happen again.
easy to use have used your site many times ,this time I really enjoyed the kenmore inn excellent value
excellant easy to follow ...
just looking forward to my stay .
excellent website, easy to use
Excellent website and very helpful.
Classicbritain is a great site excellent service and prices
very easy to use plenty of selections sure I have found a good one
Great site, easy to book and quick email booking response.
Could not find how to cancel booking on your web site but customer care on telephone most efficient and helpful
phoned and gave details of what my family requirement were, Katie took note and searched giving us a great deal for a quick break away. many thanks
Website and booking online very easy to use. Thanks for the immediate confirmation. I made an enquiry on another site, am still waiting for a reply and they were
We have used Classic Britain for all our weekends away, they are great very friendly,helpful and polite. we enjoyed Gretna Hall Hotel, our next trip is aberfoyle, it is allways great value
Very easy to use site. Booking confirmed in minutes.
Hope hotel is as good as it looks.
Would definately use this site again
Very nice staff. Hope hotel is as good as the picture looks.
very easy to use website, booking done & confirmed in minutes, hope the hotel lives up to the same standard, will use website again.
Delighted to have booked another great deal with Classic Britain. Now looking forward to our break even more. Thanksssssssssssss.
Found website informative and very easy to use, booking done in a couple of minutes with immediate confirmation - so far so good hope the hotel is as good as it looks!
This was a great way of booking a overnight stay,easy to use web site with very quick reply of confirmation.
Will be using this site again.
The booking process by telephone was excellent helpfull operator,prompt confirmation.
easy to book, booked by phone Katie very pleasent manor and helpful, good offers,used classicbritain before will do again.
So far so good. Booked by telephone and customer service from Katie was excellent.She was very pleasant and helpful.Hope hotel is of the same high standard and we will be very happy.
Although the hotel was undergoing extensive renovations in no way did it interfere with the enjoyment of our break Thank you to way all staff at the hotel coped with the situation.
found web page was easy to follow online booking was straight forward thank you will use in the future.
This was my first but not my last time. Very impressed with the ease and speed. Thank you.
Website was quick and easy to use and confirmation e-mails were very prompt. Would use again.
Booked by phone. Very helpful. Quick confirmation, but price higher than quoted in brochure. Have used Classic Britain before and will again.
excellent service as always from classic! always very helpful and respond to your queries immediately
wouldnt hesitate in recommending to family and friends
Booking was quick and easy. Prompt confirmation of booking.
very pleased with quick confirmation of booking.
Booking was easy on your website but hotel did not comply with the booking which was made. I paid for a superior smoking room but on arrival a non smoking room had been reserved. I had to make do with a club room which was not refurbished and was tired and worn.
Did not enjoy my stay but by way of compensation, hotel only charged for one night.
Thoroughly enjoyed another visit to the Morar Hotel.Very comfortable with good food from a very good menu.
Easy to book good web site plus good offers
Good web site - easy to locate what I was looking for. If we get an upgrade it will be a bonus.
i found this website easy to use and the bookings were quickly confirmed. I shall be using it again
Got slightly confused with booking on-line, but this was our first time. Phoned Katie who couldn't have been more helpful and did our on-line booking for us. Confirmation received within seconds. Great service & looking forward to our break.
Great web site and so easy to use. I would use it again and will be telling my friends about it.Full marks.
Easy to make bookings & access information, also good offers!
this was an easy way to book the hotel of my choice an easy step by step guide once prossesed an email was sent staight away comfirming my booking will defiently use this service again 100%
AFTER BEING LET DOWN BY HUNTLY ARMS HOTEL ABOYNE, AND MANY TELEPHONE CALLS LATER ANDREW FROM CLASSIC BRITAIN ARRANGED FOR US TO GO TO ROB ROY MOTEL
ABERFOYLE INSTEAD ,WHICH WAS VERY NICE
CLEAN & COMFORTABLE,.BEING MILES AWAY FROM OUR ORIGINAL CHOICE OF AREA WAS MADE A LOT BETTER THANKS TO THE SERVICE WE RECEIVED AT THE ROB ROY
my husband and i took my mum for a 2 night break at the hotel and i must say we really enjoyed our stay. the hotel was what we expected and the food was fine. but what made this an enjoyable experience was the staff they were very friendly and helpful and nothing was too much bother for them. i always think that the staff can make a holiday more enjoyable and the hotel should be very proud of their staff. would definateley go back
2 nights stay at scotlands hotel pitlochry was excellent, room was clean spacious and modern, food was first class, leisure facilities were great, thanks
JUST BACK FROM OBAN BAY HOTEL EXCELLENT STAFF VERY FRIENDLY AND HELPFUL FOOD FAB WOULD RECOMEND IT TO ANYONE
This is my 4th Classic Britain break with another 2 booked for later in the year. Great way of booking and so reasonable
just returned from 2 day stay at angus hotel blairgowrie. hotel is in great need of refurbishment throughout in particular the rooms and carpets badly require some major work. whilst food was fine and staff pleasant no way does it merit 3 star status
Excellent website - very easy to use. Will use classicbritian again and have already recommended it to friends. Had a great 2 night stay at Airth Castle - very good value for money.
Just returned from another 2 day break with friends at Dunblane Hydro Hotel. Whilst the hotel was undergoing refurbishment, it did not detract from its usual high standards and was excellent value for the prices paid. We will certainly book again with yourselves in the future.
Have used Classic Britain once before to book and was very impressed with service. Booked again last week and found it hard to believe they were even better than before! Had to phone customer helpline and they were absolutely amazing. Have recommended them to friends and will keep spreading the word! Thanks.
Classic Britain's new website is absolutely amazing! Booking is so easy and repy is within minutes.
Argyll Hotel Inverary will be new to us but we have never been disappointed so far and this is our 7th break with Classic
This is the first time I have booked a hotel with ClassicBritain and I don't think it will be the last. The website was very easy to use and booking a hotel so straightforward. My hotel confirmation was emailed to me within seconds.
My enquiries were dealt with quickly and efficiently by Katie at Classic Britain. I would reccomend them to friends anytime.
I had excellent service over the phone, the representative helped me cancel an incorrect booking, rearrange a new booking and was overall extremely helpful, courteous and friendly!
The young lady who took my call was very couteous and efficient. Excellent service. Thank you.
the young lady who handled my booking for dunblane hydro could not have been more helpfull, friendly and efficient- most impressed.
2 nights at a spa break 'moorside', excellent facillities, very relaxing, the staff were great
My husband and I have just returned from a 4 night break staying at the Holly Tree Hotel in Glencoe.The full "package" was perfect. The food was amazing,the room with a view fantastic and the staff very friendly and helpful.We would recommend this hotel to anyone and we will be going back for another stay.
My husband and I had a fantastic 3 night New Year break at the above hotel. We could not fault anything, this is the first time that we have been away at New Year, but will not be the last, Thanks so much, we went to the Cairndale on your recommendation and had no compaints at all!
just returned from weekend at rowardennan hotel.Staff fab,food amazing hotel spotless.loved it would defo go back for a 3rd time!!thanks for the break
The Bruce Hotel, East Kilbride
We had a wonderful time at the birthday dinner
The dinner was very good and the hotel worked out perfectly infact we ended up adding a couple of rooms it really did turn into a family reunion as well as a birthday.The hotel staff were more than gracious in every way
Again, many thanks and wish everyone a wonderful holiday season, from all of the McColls'
I stayed at the Royal Highland recently and had a wonderful time. I found the staff to be very helpful and pleasant.
Priory Hotel Beauly - A classic example of Scottish Highland hospitality. Had a most enjoyable 3 night break at a first class hotel.
Dunblane Hydro was excellent. Comfortable rooms, and we had a fabulous dinner. Even though the hotel was very busy, staff were helpful and pleasant
What a great time was had by both. Hotel was good staff were very pleasant and the food was excellent would definetly go back
What service! and what a great customer relations attitude, you must rank as the best. Congratulations to all your team and please show others how it should be done. I will certianly re-book a.s.a.p
Stayed at the Rosslea hall in Helensburgh. the rooms were comfortable, staff were friendly and food was excellent. Would be keen to visit again.