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Mercure Swansea Hotel, Swansea

Phoenix Way, Swansea, SA7 9EG, UK

Guest Reviews

Overall Guest Rating

91%

A guest said...

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Stayed 7th October 2019

Food good, comfortable nights sleep and very good value.

A guest said...

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Stayed 8th October 2019

Very good value hotel. Clean rooms. Very spacious. Good breakfast options. Friendly and welcoming staff.

A guest said...

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Stayed 27th September 2019

The hotel was very nice and beds was so comfortable and all the staff was so friendly and helpful

A guest said...

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Stayed 22nd September 2019

We spent 2 nights here recently, room was clean and comfortable, bathroom was a good standard with a powerful shower, the room did get quite warm so was grateful for the fan. All the staff we came in contact with were friendly and professional. Breakfast was buffet style, with a good selection available. Would we stay here again, yes

A guest said...

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Stayed 29th September 2019

I, along with a number of colleagues,stayed at the Mercure, Swansea for 1 night. Although the actual hotel was a little tired, the service from every staff member I interacted with was amazing! What the hotel lacked in looks, was far outweighed by the attention they gave to all their customers. I can safely say that we were not the quietest of groups and I want to specifically call out Chris (who seemed to have a number of roles & skills to his name!) and say a big ‘thank you’ for making our night away from home a truly memorable one!

A guest said...

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Stayed 7th October 2019

Despite a couple of rainy days, we did manage a couple of rain free. This didn't stop us from thoroughly enjoy our break in South Wales, there's always something to do (in between the Wales and England, ( Scotland and Ireland, less so) International Rugby matches). Nothing was too much trouble for the staff,room cleaning, reception, bar and particularly restaurant. Breakfasts were beautiful, hot and tasty, as was the tea and coffee, cool juices and smoothies.Cereal, porridge, yummy! It was our first stay in a Mercure, it won't be our last! Lovely room toiletries too! Thank you, all.