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Mercure Norwich Hotel, Norwich

Boundary Road, Norwich, NR3 2BA, UK

Guest Reviews

Overall Guest Rating

89%

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Stayed 1st October 2019

The staff were nice and I was upgraded to a nice big bedroom which had an adjoining lounge. Although the hotel is dated and in need of a refurb, it was clean and tidy, price was cheap so can't complain!

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Stayed 24th September 2019

Very good location . Room was spacious and tidy

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Stayed 21st September 2019

The reception staff were fantastically friendly and the room was superb value for money and very spacious for our family.

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Stayed 26th September 2019

This stay had so many positives started with our reception by Kayleigh who from the very beginning was a source of information and good humour. Well done to her and the other reception staff who set the tone for the whole stay. our room was comfortable and well proportioned and easitly accessible; The Breakfast in the morning was well prepared and again served by an attentive staff. we would have eaten at the hotel in the evening but were not attracted by the choices and felt that what was on offer was in fact overpriced compared to restaurants in the town

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Stayed 30th September 2019

I really liked this hotel. The room was very spacious and clean! The room service was quick and we ordered a pizza which was the tastiest pizza I’ve had in a long time! Also ordered breakfast in bed they did have a £5 charge but it was quick. I would stay again. For £80 it was a good stay.

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Stayed 4th October 2019

With lots of experience of Accor Hotels I think this hotel compares very favorably with the others. The staff, without exception, were welcoming and helpful and Jamal who attended us both in the bar and restaurant was especially so. Good parking facilities and a comfortable room