New Southlands Hotel, Scarborough

Stayed 16th December 2023

The hotel is well situated, within easy reach of town. It was beautifully decorated for Xmas, was warm, clean & staff very helpful.

Stayed 8th September 2023

We enjoyed our stay in Scarborough though we wouldn’t stay at this hotel again. Front of house reception staff were very helpful and friendly but the restaurant staff were very unfriendly. Mealtimes were very regimented with one course barely finished and the next being put in front of you. Also everyone was sitting in rows. Food left a lot to be desired too.

Stayed 21st June 2023

Staff polite and food was OK....but the bad points lift not working and was on 2nd floor with no prior warning to this b4 arrival or time booking and having health condition (asthma)the stairs were nightmare the room was also bad bed old and worn out very uncomfortable no sleep and very hard get air inroom so very stuffy and dated wouldn't recommend staying here as did raise concerns but fell deaf ears

Stayed 20th April 2022

Smooth easy check in. Recommended to book a parking place which has your name on it when you arrive. Room ok , staff very friendly .Evening meal OK and breakfast good and plentiful.

Stayed 27th March 2022

Room was quite big and comfortable bed. The heating was on in the morning but did not come on at night till 9pm so not good as weather had turned cold. Hotel in good location if you like walking. Breakfast was good but the evening meal was quite poor. Soup quite bland and was served with stale bread roll so sent that back. More customer service required in the restaurant. Reception and Bar staff lovely. Parking charged at 6 pounds a day which is acceptable , and our space was reserved for the 2 days we were there .

Stayed 11th March 2022

Lovely DBB weekend stay the hotel and staff were great the only downside was the evening meal,had roast beef, Yorkshire pud ect the beef was just scrap bits and fat would have liked slices of beef.however the breakfast was good.

Stayed 12th February 2022

The room was lovely and quite big and quite warm to begin with. Disappointments - Evening meal was not worth the £20 we were allowed for it. Mash was lumpy and vegetables were al dente, which is not something I like but I know other people do. The rhubarb crumble was immensely disappointing, more rhubarb that crumble. The breakfast more than made up for the disappointing evening meal. I was super pleased to see a bath in the room and was looking forward to having a wonderful hot bath before I went to bed, (I had even brought a bath ) but, unfortunately, the water was nowhere near hot enough to have a bath in.

Stayed 6th August 2021

Had a pleasant stay for the weekend, good food on the night and breakfast, so he would recommend ?

Stayed 8th March 2020

Clean very good breakfast lovely rooms 10min walk into towm

Stayed 28th February 2020

The room was a great size, comfy bed and breakfast was really nice.

Stayed 5th March 2020

The hotel is very clean abd the staff are excellent. Nothing too much trouble. Food basic but good and waiting staff very good. Spotless bedding and nice clean rooms. Entertainment good and most of the guests joined in. Friendly atmosphere and would recommend to anyone as vzlue for money

Stayed 10th March 2020

Stayed at this lovely hotel with my daughter and we both had a fantastic weekend. On the Friday evening the dining room staff had put a birthday card and gifts on the table for my daughter's birthday. My daughter was over the moon. Ruth and her staff will go out their way for you. Hotel is immaculate, customer service is second to none. Our room was lovely. Food was excellent and the entertainment was good too. On the Sunday evening the dining staff excelled themselves again as they had a birthday card and gifts set out on the table for my birthday too. It is all about the memories. Thanks again for a really great weekend. We both will definitely be coming back to stay in the future for another wee break

Stayed 13th March 2020

The New Southland is in a good possition for walking along the front or walking to the town. our room was lovely and clean with comfotable beds. It also had a nice bathroom. The meals at the Southland were good.especialy the breakfast which set us up for the day