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Caledonian Hotel, Fort William

Achintore Road, Fort William, PH33 6RW, UK

Guest Reviews

Overall Guest Rating

85%

Carolyn Reilly said...

80 %
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Stayed 16th October 2023

Just returned from a lovely stay at the Caledonian Hotel, Fort William. A room with a view, clean comfy bed and a nice shower with fluffy, white towels. Nice breakfast and a lovely evening meal. Would definitely return. Most of the staff were friendly and helpful.

Sarah Di Rollo said...

87 %
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Stayed 20th September 2022

We stayed at the Caledonian Hotel last week and I can honestly say it was a pleasure. I had read the comments with some trepidation but when we arrived everything was ok. There is a chair lift at the entrance up to the reception so anyone disabled can access the reception and the dining room easily. The lift is fixed so again access to upper floors is easy. Our room faced the front and the view is spectacular over the loch. It was clean, comfortable if a little dated but had everything we needed. The shower room, although small, again had all that is required. I don't know what the bedrooms are like facing the back of the hotel. The reception staff, both on check in and again the next morning were extremely pleasant. The dining room and bar staff again very pleasant and polite. The food for our evening meals was good. Not a bad choice, decent sized portions and hot! The breakfast was excellent with a really good selection of cereals, fruit, yoghurt etc and lots of choice of cooked items on offer. I can only think that people want a lot for their money. It's not the cheapest but where in Fort William is? The only problem is the distance from the centre of Fort William. If you don't have a car then a taxi is needed. I would stay there again.

A guest said...

100 %
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Stayed 16th June 2022

Hotel very good. Staff very friendly. No complaints whatsoever regarding meals and service although the Hotel was very busy with bus parties. Only problem we encountered was lift not working on a couple of occasions but apart from that we enjoyed our stay and would certainly recommend Hotel.

Mary Clark said...

100 %
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Stayed 25th April 2022

Was worried by some of the reviews on booking but had nothing to worry about has everything was ideal. From the reception in everyone was so helpful in clouding the Restaurant staff who gave us hints on which route to take when going out for the day.

A guest said...

87 %
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Stayed 21st April 2022

Great, dog friendly hotel. Lovely staff too

Agnes Anderson said...

100 %
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Stayed 14th April 2022

We had a lovely break, nice hotel, spotlessly clean, excellent breakfast and evening meal, and staff very nice and helpful, we will certainly be back ?

Hazel Leggatt said...

70 %
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60%

Stayed 4th April 2022

Reception staff very friendly. Room clean and comfortable. Bathroom small but a big powerful shower. Some areas of the hotel very dated. Menu in restaurant changes on a weekly basis, not a great selection if you are a fussy eater like myself. Restaurant staff just do their job making no attempt to chat with guests and waitress was rather abrupt with myself and another guest.

Iain Kennedy said...

87 %
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Stayed 2nd April 2022

The hotel is situated right on the loch side with stunning views , staff were very pleasant and helpful, food at the hotel was good and the breakfast choice was plentiful. Would recommend to family and friends.

susan tait said...

94 %
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80%

Stayed 25th February 2022

Rooms where lovely and well decorated, the room we had was a bit small but fine for 2 of us for the weekend. The staff where all very friendly. The food was lovely but it was only a small menu which was the same both nights except a change in soup and the breakfast was lovely but the scrambled eggs and mushrooms had went cold sitting out. Might have been ok if we'd went in for breakfast a bit earlier. Overall it was worth the money and we would return again.

Rhonda Callaghan said...

84 %
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Stayed 12th February 2022

We had warm welcome at reception on arrival and enjoyed a good choice for dinner and a hearty breakfast. The room had a comfortable bed, good shower and the bonus of a sea view. Overall a very enjoyable stay.

Patricia Mills said...

80 %
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Stayed 5th February 2022

Had a lovely stay. Views were fantastic. Hotel was modern & clean. Staff were friendly and helpful. Definitely would stay again.

Bryan Scott said...

97 %
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Stayed 4th February 2022

We had a fantastic 2 night stay at the hotel. The staff were very friendly and knowledgeable about the area. The hotel was very quiet on our first night and Susan spent some time chatting with us and giving us the lowdown on things to do ...especially as the weather was so bad that a lot of the traditional 'walking days' were not advisable. The 3 course meal was lovely and the breakfasts were exactly what was required! We will definitely be back!

Joseph Christopher Ramsay said...

50 %
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Stayed 5th October 2021

Friendly Staff; Food O.K. Room:- Noisy due to the floor boards. We were aware that the boards in our room were noisy and were wakened by someone in the next room on the second night of our stay due to their noisy floor boards.

Susan McEwan said...

80 %
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Stayed 14th October 2021

Had a great stay in this hotel it is a bit dated but they are working on it. The staff were fantastic so helpful they all worked so well as a team. Really enjoyed our breakfast on both mornings. Special thanks to Susan who helped us out to get us to train station for our trip on the Jacobite.

Bryan Matthews said...

90 %
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90%

Stayed 24th September 2021

Enjoyed our stay. Everything ok apart from there being no WiFi in the rooms.

Robert Martin said...

97 %
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90%

Stayed 3rd September 2021

We had a fantastic time there.It might not be a 5? Hotel.But the staff treated us like 5? Guest's. Thank you.

michael kelly said...

77 %
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80%

Stayed 1st September 2021

We wanted to cancel our stay, reading the last reviews. We are so glad we didn’t. It’s not perfect but all what matters was ok. The food was tasty, the breakfast was fab. The room was clean and comfy. The staff were great, there were not many of them so everyone was over worked but all were friendly and helpful. The one thing to remember is that this is a 3 star not 5 star hotel and for that it was fab. The only thing we didn’t like is that a lot of people didn’t bother with masks, but all staff wore them. We will be back

Linda Murray said...

84 %
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Stayed 10th August 2021

Hotel nice and clean, staff very friendly, food really good, would be nice if there was a biscuit in room as well as tea/coffee making facilities, need to update their hair dryers and have wi-fi in the rooms.

Derek Priest said...

87 %
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Stayed 26th July 2021

Enjoyed our stay

Bernard McLaughlin said...

70 %
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50%

Stayed 28th July 2021

Overall the hotel is pretty decent with plenty of parking, clean rooms which are comfortable and luckily we had a view of the loch. Unfortunately, there is no wifi unless you go to public areas. Staff is friendly and reasonably efficient though miscommunication may be experienced on occasion. Breakfast is excellent but you may not receive all you ordered. Dinner was disastrous. If you remember and like school dinners this may be for you but not me at the prices charged and the menu on this occasion fell short of the delivery. Improved dinner would ensure a better experience. Also, be prepared to pay upfront?? Fort William accommodation is overpriced at this season(probably due to "Jacobite Express" demand and covid-19) and is reflected here. You do not always get what you pay for.

Anne-marie Starkey said...

87 %
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Stayed 20th July 2021

Great food excellent and very friendly staff. Hotel clean but could do with a upgrade in some areas

Christina Penman said...

87 %
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Stayed 18th July 2021

We had a fabulous time staff were amazing food was fantastic.

A guest said...

80 %
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Stayed 12th July 2021

The staff were excellent and the full Scottish breakfast was really good. Nice seating area at the front to enjoy when the sun is out and views over the loch. It's about a 45 minute walk into Fort William but was easy to get a taxi if need be. Would stay at this hotel again!

val melrose said...

100 %
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Stayed 6th July 2021

Fantastic 2 nights at the Caledonian Hotel room was perfect with amazing view over the Loch. Staff were all friendly and helpful dinner on the first night was very nice and breakfasts both mornings also good. Cant fault the Hotel or staff and would recommend this hotel to anyone. Only One thing it is a bit of a walk into fort william if you have problems walking, did not effect us as we are both walkers.

Susan McCairney said...

87 %
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Stayed 6th July 2021

Hotel Caledonian could do with a bit of an up grade room wise however the friendliness of staff especially Daniel the waiter in the restaurant and the quality of food and service was outstanding had a very enjoyable stay. Fantastic value for money