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Diplomat Hotel, Llanelli

Felinfoel, Llanelli, SA155PJ, UK

Guest Reviews

Overall Guest Rating

91%

David GILL said...

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90%

Stayed 25th April 2016

Upon arrival at the hotel we were informed that there was no reservation for us. The receptionist was very helpful and found a room despite a large coach party arriving. When we checked out a different receptionist also queried our voucher saying she had not heard of "Myhotelbreak.com" but, again, was very helpful and accepted the voucher at face value. There appears to have been a lack of communication between yourselves and the hotel. It was very disconcerting after a three hour drive to be told there was no booking! The hotel was great but "Myhotelbreak.com" did not fare so well.

N Helsby said...

77%
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Stayed 13th October 2013

Very enjoyable holiday - hotel was as good as I hoped it would be. Only criticism, there was nobody on reception when I arrived at 6.15pm on Sunday evening.

julie midwinter said... Hotel has replied

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Stayed 7th December 2012

Excellent time spent at the Diplomat Hotel, would highly recommend to all.

Hotel reply...

thank you very much , look forward to seeing you again , goergina

james riddick said... Hotel has replied

94%
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Stayed 18th June 2012

The bedroom was a very good size which was in the new wing of the hotel. The staff were very good and were willing to help if there was a problem.

Hotel reply...

THANK YOU VERY MUCH

Mary Townsley said... Hotel has replied

100%
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Stayed 9th May 2012

Our stay was excellent. We felt at home from the minute we checked in until we checked out. All staff were very friendly.

Hotel reply...

THANK YOU VERY MUCH FOR THE COMMENTS I WILL PASS O N TO ALL THE STAFF LOOK FORWARD TO SEEING YOU AGAIN