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DoubleTree by Hilton Glasgow Westerwood Spa & Golf Resort, Cumbernauld

St Andrews Drive, Cumbernauld, G680EW, UK

Guest Reviews

Overall Guest Rating

89%

Diane Morton said...

94 %
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100%

Stayed 2nd March 2024

Had a wonderful day and night with a Rassoul spa treatment. Rooms lack mirrors near sockets for women to be able to do their hair and makeup, other than than that beds are the most comfortable I've had in a hotel.

mhairi duff said...

100 %
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Stayed 26th February 2024

Hotel was spotless, staff were exceptionally friendly and accommodating. Our room was also spotless and well maintained and the bed very comfortable. The food was amazing at both dinner and breakfast. We enjoyed using the spa facilities which were also spotless and well maintained. Would definitely recommend and will definitely return.

Georgina Boyd said...

87 %
80%
90%
90%

Stayed 23rd February 2024

Lovely hotel, good food and staff were very nice and accommodating. My only comment would be that the Spa ran out of towels and after a 30 minute wait we decided to go home without showering properly after the mud treatment.

Lara mcguinness said...

94 %
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80%

Stayed 22nd February 2024

Lovely stay! I stayed with my partner in 1 of the Queen rooms which was beautiful. Big shower, separate bath, small hallway entering into the large bedroom, big tv with freeview channels, comfy big bed and don’t even have to worry if you’ve forgot your charging plug as they’ve got USB ports right next to the beds! You get free access to the pool, hot tub, heated beds, sauna and steam room which were all lovely. We had breakfast included too which was really nice with plenty of variety. We found the restaurant menu a bit lacking in choices so went elsewhere but other than that it was a really nice relaxing stay.

Deborah Dunlop said...

70 %
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80%

Stayed 7th February 2024

Staff were lovely, but they were let down badly by the decor needs a major overhaul. Sad looking.The room was OK, and the bedroom was pleasant. Food was a surprise after being disappointed with surroundings.meal was lovely.

Jennifer Kane said...

84 %
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70%
80%

Stayed 1st February 2024

We had a fantastic stay. The room was lovely the food was lovely, although I did wonder if there was another menu for more traditional food me being a little fussy. But I was out for steak treat for my partners birthday. We had a lovely plate of tablet, a birthday card and two beers each also a bottle of water each in fridge and a warm cookie upon arrival. Breakfast was also amazing then we enjoyed use of pool, what a wonderful time we had together.. I would definately come back. Thank you so much.

JAMES BEBBINGON said...

100 %
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Stayed 28th January 2024

Great big room, very clean and quiet. Vegetarian meal was delicious, spa area was also great.

Shirley forsyth said...

84 %
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50%
100%

Stayed 21st January 2024

Found this venue very cold in the dining room and lounge area although the food was good it got cold very quickly, the spa treatment was good however my friends who were after us and had been booked in had to wait around for 20mins after their given time I had to go to reception to enquire where spa staff were no explanation was given we found out later that the venue were having their staff party that evening so unsure if this had any bearing on the situation

A guest said...

100 %
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Stayed 17th November 2023

Lovely hotel. Room was nice everything was clean. Food was really good. Service was good. Don’t have any negatives, would stay here again.

Lynn Brown said...

90 %
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90%

Stayed 17th November 2023

Once again had a great stay here arrived just after 3 got 4 cookies instead of the normal 2 was told kitchen had overbaked ?went to room requested a low floor which we got went for a swim then chilled a little before our dinner which again was lovely I love this hotel the only downside was like some other hotels is the price for a drink but won't stop us going back another great stay

Mary Carroll said...

84 %
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90%
80%

Stayed 29th October 2023

Staff friendly and helpful when checking in. Room was clean and lovely bathroom, shower and separate bath. Pool lovely. Nice service and buffet breakfast plenty choice and dinner menu tasty. Staff where dog friendly, couldn't find any fault. Value for money.

Edward Watt said...

70 %
60%
90%
60%

Stayed 19th October 2023

The staff were friendly and helpful. The room was clean and comfortable. Breakfast provided a good choice for most tastes. It was felt that the dinner menu was rather limited in choice.

A guest said...

90 %
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80%
90%

Stayed 16th October 2023

My wife and I really enjoyed our 2 night stay at this hotel. On arrival we were greeted by very friendly staff and given an upgraded room with a bottle of chilled wine in it. The room and facilities were spotlessly clean and all staff throughout the hotel were very friendly and polite. We had an allowance which went towards our meal both nights (not including drinks), and this was more than ample to cover the food. The food that we chose was perfectly acceptable and we enjoyed it very much. Service on the first night was excellent, however, on the second night it was dreadful in the time that it was taking to get drinks and food to our table. We waited 20 minutes on being served a bottle of wine - not good, but not the end of the world! Don't let that stop booking this hotel, they were clearly just having an off night, short staffed or something. It represented great value and even although we were only an hour away from home, we felt that it was a nice wee break. Well done Westerwood staff.

A guest said...

97 %
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90%

Stayed 8th October 2023

Nice friendly hotel Warm welcome all staff were excellent Food at the Grill was very good Breakfast was great selection but buffet could be warmer Would recommend

Joanne Mullen said...

100 %
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Stayed 24th February 2023

Beautiful hotel Staff friendly

Michelle Meek said...

100 %
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Stayed 15th September 2023

Absolutely amazing stay. Spa treatment was great. Paid for early check in but room was not ready, ended up agreeing to a twin room to finally check in early but they deducted the early check in fee, so cannot really complain. Staff were very friendly and attentive. The food is amazing!!

Sharon Miller said...

100 %
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100%

Stayed 27th August 2023

Fantastic hotel. Lovely staff so helpful. Room was lovely a spacious and very clean. Dinner was fabulous. Treatment was great. Will be booking again very soon.

Jacky Thompson said...

87 %
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80%

Stayed 12th July 2023

Lovely overnight stay at this hotel, the staff are friendly, cheery and very welcoming. The Hotel is a little tired in some areas but the service from staff make it an enjoyable experience

Stephanie Ritchie said...

100 %
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Stayed 8th June 2023

The staff were very pleasant and willing to help with any questions we had. The room was spacious and clean. The spa was lovely. The food at the restaurant was delicious. Lovely sights/ views of the surrounding areas

Kayleigh Phillipson said...

90 %
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90%

Stayed 28th May 2023

Brillant All Round And The Views Were Beautiful Spa Experience Was Just What We Need So Relaxing !! Defo Be Coming Back Again ?

Jack Butler said...

54 %
90%
70%
0%

Stayed 12th May 2023

Reception team very welcoming on arrival, we got an upgrade on a room which was lovely. Lesuire facilities are very nice athoufjr the lockers need fixing in the gents locker room. We had a lovely stay at the hotel thr only things we would say is the food let the break down. The chicken was cold and really bland. Breakfast wasn't any better. Either burnt of cold. I'm sure the scrambled eggs were gone off.

A guest said...

84 %
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50%

Stayed 7th May 2023

Lovely stay, great value for money. The room was a lovely size. Overall great experience.

Grace McLaughlan said...

80 %
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40%

Stayed 25th April 2023

Allocated lovely big room. Chocolates supplied. Went down to health suite to find sauna and steam room closed. We were not informed of this prior to booking by my hotelbreak or by hotel reception on checking in. Big disappointment as this was the reason we chose this hotel. The restaurant menu is too fancy and we struggled to find something to eat. All staff were lovely. Breakfast fine if you like tepid food. Would have preferred fresh cooked especially eggs and bacon. I would have given feedback to hotel reception on checking out however I was not asked how my stay was. Disappointing stay.

Gillian Roche said...

100 %
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Stayed 22nd April 2023

Lovely rooms food & drink a bit pricey

Gillian Roche said...

100 %
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Stayed 22nd April 2023

Lovely rooms food & drink a bit pricey