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Ardoe House Hotel and Spa, Aberdeen

South Deeside Road, Aberdeen, AB125YP, UK

Guest Reviews

Overall Guest Rating

84%

Valerie Watson-Streets said...

74 %
70%
80%
70%

Stayed 25th January 2024

Nice peaceful relaxing hotel, apart from the pool area, swimming lessons and aqua aerobics meant we couldn't have a swim or relax in the steamboat,sauna or jacuzzi. The hotel should tell guests on their website.

Karen Cherry said...

90 %
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100%

Stayed 18th December 2023

Love Ardoe House Hotel, have stayed on may occasions and have never been let down. Lovely welcoming atmosphere, superb food, room super comfortable. Staff very friendly. Would definitely stay again.

Ryan Renton said...

100 %
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100%

Stayed 18th November 2023

Had a great stay at Ardoe House with my wife. The hotel in general was clean and tidy, as was the room. Staff were polite and helpful whenever we had a question. We stayed in a Privilege room with loads of space and a great shower. The room was modern and the bed really comfortable. There was an event in the hotel while we were there but we couldn't hear anything from it so it was not disruptive to our stay at all. One slight negative, remedied pretty quickly, was when I ordered my steak medium/rare but it came practically well done. I spoke to the waitress and had a new steak fairly quickly, which tasted amazing. I'd definitely go back as we found it really relaxing and a nice break. We didn't walk around the grounds so not sure what else was there.

Laura Kay said...

94 %
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100%

Stayed 11th November 2023

Hotel is in a lovely setting. Reception staff were courteous and helpful. We opted for a Privilege room wish was spacious and clean. Bed was very comfortable. We decided to have our inclusive bottle of wine in the lounge. Again staff were friendly. The lounge itself was a bit tired and in need of a refresh, but tables were available and clean. I was a little disappointed that there was no fire on the go given it was a chilly autumn day. It would definitely have made the lounge more homely feeling. We had dinner in the restaurant which was delicious from start to finish. Again the staff were polite and helpful. I think maybe our server was new because he forgot to bring our drinks and our extra cutlery, i.e soup spoon and steak knife, but the gentleman who seemed to be in charge spotted this and brought them quickly. Breakfast was nice in the morning, what you expect from a hotel buffet breakfast. All in all a lovely hotel. We very much enjoyed our stay

Lisa Wilson said...

74 %
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60%
60%

Stayed 1st October 2023

Lovely time and beautiful room. Reception staff were very friendly, as were all the staff. I was a little disappointed with the dinner menu, lots or fish and mushrooms of which I can eat neither, when ordered the chicken I asked for no mushrooms, it came with mushrooms and therefore had to be replaced but this meant I ate after my husband finished his as his was not taken away and brought back at the same time as mine. Other than that, lovely time.

Mr Wood said...

100 %
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100%
100%

Stayed 13th September 2023

Great stay in one of our favourite hotels nice room and lovely meal great service and a special welcome back from Shannon very much appreciated her personal touch already looking to book our next stay again

Mr Wood said...

87 %
90%
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80%

Stayed 9th August 2023

Nice break nice hotel have already booked our return

K Lewis said...

97 %
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100%

Stayed 30th June 2023

Beautiful hotel, we paid the weekend/dinner subsidy and was worth it. Place is excellently maintained including spa. Will definitely return. Only issue is our shower not draining. This flooded the bathroom so could only have a quick shower. We had our 20 month old with us as well and this caused her to slip twice. There was no maintenance on to fix, stafered to swap us rooms, however our little girl was sleeping by then so not practical. Stafered to rectify situation at least so we were happy with that. Taking one mark off for that.

A guest said...

87 %
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90%

Stayed 6th May 2023

Lovely hotel and grounds. Staf very friendly stayed in dog friendly room which was well cleaned and liked the idea you can get into grounds from this end of hotel as rooms are at the furthest part of hotel

A guest said...

50 %
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30%
50%

Stayed 14th April 2023

Overpriced and trying to be something it isn’t. Had to pay an additional £80 per room per night on top of voucher, told me dinner allowance wasn’t included in what I had already paid and had to trail through emails to prove it without so much of an apology.Decor very mish-mash and not sure if it’s trying to be modern or traditional. Pool and “spa” area (nail table in a waiting room) is outside in another building. Light bites menu very average - to me a bloomer is a hand cut loaf not a couple of slices of bread. Steak dinner was very enjoyable.

A guest said...

64 %
60%
60%
70%

Stayed 18th March 2023

I'll cut straight to the chase and make this easy to read. PROs: - Nice location in the countryside, out of town, nice for walks etc - Nice old-world building - Nice bar, although small - Plenty Parking - Rooms are nice CONS: - Dog room corridor actually smells of dog as soon as you enter it, pretty easy to rectify, so not really acceptable to smell this... a plug in air-freshner would do. - Dog rooms actually smell of dogs when you first enter them... again, a good deep clean, Fbreeze spray and a air freshner would do. Strange there is NO form of air freshner in those areas. - Exit door used for the dog room corridor has no mat, and it's just a mud-pit outside that door... surely this is in the hotels own interest to at the very least put a mat on the inside of this door so people aren't dragging mud all through the hotel. I heard this commented on a few times F&B: - For a 4 star hotel, having to order food at the bar and pick up your own cutlery is insane - that's Weatherspoons material. Not a chance this hotel would be granted 4* status if graded again now, likely 3*. - Basic menu. Food ok. - Brvice SO slow, even when not overly busy, need more staff Staff: - Anna on reception is 10/10, give her a raise, best staff member we dealt with. - Other taller blonde girl on reception had a grim attitdue. - Young lad with noodle hair serving food in the bar had a dismal attitude, re-training required All-in-all, final verdict 7/10.

nicole hannah said...

94 %
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80%

Stayed 4th March 2023

Had a fantastic weekend away at Ardoe. The hotel was absolutely stunning and kept very clean. The food was fantastic and the staff were so lovely. We made good use of the spa facilities too which were really good. I speak on behalf of me and my partner that we agree this was the best hotel we have stayed at so far. I can’t wait to come back.

Mary Saunders said...

100 %
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100%

Stayed 11th December 2022

Lovely hotel , plenty of parking, big comfortable warm bedroom with fridge . Breakfast had excellent choices and was delicious. Staff very welcoming, will definitely stay there again.

Mr Wood said...

100 %
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Stayed 13th September 2022

First class break at Ardoe house Hotel looked after very well by Nico who turned up at dinner with a slate piped with Happy Birthday for my wife Rosemary nice privilege room and lovely dinner and breakfast what more could you ask for thoroughly recomend ?

Rosemary Gibson said...

84 %
80%
80%
90%

Stayed 11th August 2022

Staff very welcoming & attentive hotel set in a beautiful location lovely big room & amazing bathrooms ?

Jamie Grattan said...

0 %
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Stayed 30th July 2022

We will never be back to this hotel, Food and drink is well over priced The place could do with a good clean,

A guest said...

90 %
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90%

Stayed 25th May 2022

Lovely hotel in beautiful surroundings. We had upgraded to a premier room, and it was very nicely decorated, spacious, clean and had a lovely view over the picturesque gardens. Our stay included dinner and breakfast. The menu had a variety of dishes to suit every palate and the food was delicious. The deal was supposed to include a bottle of wine in our room, however this had been missed. The reception staff were very apologetic and quickly rectified this. All staff we encountered during our short stay were very friendly and helpful. The restaurant staff were especially very attentive, checking often that we were happy with our meal and asking if there was anything that we required.

Mr Wood said...

100 %
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Stayed 21st May 2022

Lovely stay at Ardoe House very friendly staff nice room and lovely food great service and reasonably priced we will be back?

A guest said...

94 %
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Stayed 10th January 0022

warm welcoming real fire as you walked in. beautiful bar & drawing room. dog friendly & comfortable & spacious modern bedroom

A guest said...

97 %
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Stayed 3rd January 0022

Gorgeous hotel. rooms were clean and comfortable. Staff at reception were helpful

A guest said...

100 %
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Stayed 21st December 0021

Absolutely brilliant hotel ,we've found our go to hotel ,fell in love with this place .staff are really friendly and accommodating nothing is to much .pool ,sauna are easy to get to and Absolutely in prestige condition. rooms are spacious and very clean ,beds are huge and comfy .I love waking up looking out to the Scottish countryside. Food is delicious with a menu inspired by its location

A guest said...

100 %
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Stayed 15th January 0022

Very impressed with the service from Kelsey on the bar tonight.. table service with a smile! Excellent bar maid.. 10/10! The tails that were made were absolutely spot on! Will definitely be back, been impressed from start to finish!

A guest said...

97 %
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Stayed 10th January 2022

Visited this hotel for a spa break for the weekday wellness package. Hotel is beautiful, our room was very comfy. Staff were extremely friendly and helpful. Spa treatment was lovely, and it was very relaxing in the poor area. Food was great and Excellent variety on offer for breakfast. All in all a great night away. Only negative would be the cost of drinks in the bar but there was a fridge in the room so we were able to chill some wine we had taken with us!

A guest said...

94 %
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90%

Stayed 18th January 2022

We stayed for 3 nights for a family wedding and I was a bit hesitant after reading some of the reviews but we loved it! Our room was lovely and clean, the hotel itself is pretty breathtaking! We never got to check out the spa as we were a bit too gover ? The staff were so friendly and helpful! We would definitely come back for an event! The only thing I’d say is the bar is pretty expensive but to be fair, we did expect this but it was a wee bit crazy. (£12 for two bottles of peroni) Overall, we had a fantastic time, thank you for having us!

A guest said...

90 %
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Stayed 28th November 2015

As this was in 2015 I can’t remember if it was good or not.