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Hotel Indigo Newcastle, Newcastle

2 - 8 Fenkle Street, Newcastle, NE15XU, UK

Guest Reviews

Overall Guest Rating

88%

Welburn CLAIRE said...

100 %
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Stayed 25th November 2023

Fabulous hotel, excellent staff, Collette went above and beyond, will definitely stay there again

A guest said...

97 %
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Stayed 19th November 2023

Good location friendly staff room as expected clean and everything we needed.

Susan Porter said...

97 %
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Stayed 15th November 2023

Great stay in a really nice hotel, made even better by all the staff I cannot praise them enough everyone of them were so good.

R Barclay said...

87 %
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Stayed 11th November 2023

Lovely hotel. They quickly sorted our room from double to twin. Breakfast excellent choices. Only small complaint was tiny light at bedside, meaning difficulty in reading a book.

alexandra timney said...

87 %
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60%

Stayed 2nd November 2023

Fabulous hotel ,,, staff excellent,,,, food just average ... still had a great time xx

Dorothy Grieve said...

87 %
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Stayed 29th September 2023

Very nice hotel and well placed for the Railway Station. I have stayed here before and will do so again. Room allocated was a double but this was changed to a Twin by the very helpful staff. All staff were extremely helpful. We ate in the hotel both on the evening and for breakfast and the food was very nice.

Elaine Doran said...

100 %
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Stayed 22nd September 2023

Fab hotel, easy to get to, very central for the town centre, lovely rooms and nice staff, will definitely stop again.

Tracey Harle said...

90 %
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Stayed 27th August 2023

Only thing I was a bit disappointed was we had no remote for tv. I don't sleep all night so like to watch TV.

jan lewis said...

87 %
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Stayed 22nd August 2023

Lovely stay at the hotel. Staff very attentive. Clean room and tasty breakfast. Will visit again.

A guest said...

90 %
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Stayed 14th August 2023

As usual we enjoyed the Indigo, Newcastle - an added bonus this time was a 3 course meal each of the 2 nights as well as a bottle of Prosecco on the 1st night. Reception staff 1st class - very helpful & friendly.

Lisa Hall said...

90 %
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Stayed 12th August 2023

Ideally situated, excellent staff, comfortable room, gorgeous shower and good breakfast-great value deal.

Helen Goldsmith said...

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Stayed 28th July 2023

Had a lovely stay, the hotel staff are very friendly, the room was clean and spacious , the hotel is central to both bars, restaurants and shopping areas . The breakfast was excellent and plenty of choice. I will definitely be going back !

Enna Wallace said...

85 %
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70%

Stayed 14th July 2023

What a fabulous find. We grabbed a fabulous deal. £99 for an overnight stay, a bottle of wine and breakfast. The room was an executive room, beautifully decorated and spacious. We were fortunate to be at the back of the hotel, which meant it was really really quiet. The bed itself was comfy and aided in a restful nights sleep. Staff were polite and friendly and wanted to make sure you felt welcomed. Breakfast was a large selection of continental varieties including cheese and salmon. There were also cooked breakfast options.

jennifer bruce said...

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Stayed 13th June 2023

this was a beautiful hotel, right in the centre of Newcastle and near train station, room was lovely, fridge included , which was handy in this warm weather. breakfast was delicious plenty to choose from , and lovely cooked breakfast also , my husband just wanted boiled eggs on the second morning and it was no problem , lovely helpful staff

A guest said...

44 %
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Stayed 8th May 2023

Just returned form our 3 night stay at the Hotel Indigo in Newcastle, this hotel is a game of two halves really ! whilst every member of staff we came across were lovely and polite there were a few issues. arriving slightly early our room was not ready, no problem, sit and have a couple at the bar, this is the first impression you get, the coloured chairs are minging and worn, disgusting, got our room key and headed up to the room. Nice to have a fridge in the wardrobe but it didn't work, bumped into housekeeping on the way out and they replaced it for us. Returning to shower and the shampoo dispenser was empty. Twice i put the card on the door for the maid to service the room and i think she only emptied the bin. Not nice laminate floor instead of carpets, the rooms really need refurbished. Our towels were not changed in 3 days either, ask at reception i hear you say, this is supposed to be a four star hotel and rooms should be checked prior to new guests arriving that everything is working and dispensers full and towels changed daily ! Now to the food ! our plan was to have an evening meal in the restaurant on the 2nd night but after breakfast we didn't bother, the eggs benedict was horrible, cold and the poached egg was like hard boiled, we went for a full English the 2nd morning which was better, only just ! Nice to have parking on site but be warned the spaces are tight ! This Hotel is just round the corner from a Premier inn which we have stayed at previously and should we return would be where we head again

Amanda Brass said...

80 %
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Stayed 30th April 2023

Great location and good rooms. Staff helpful and breakfast great quality.

John Glendinning said...

77 %
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Stayed 28th April 2023

Hotel was great. Staff were friendly and helpful. Especially when attending breakfast on the mornings. Rooms were to a good standard and the shower was fantastic. Would definitely stay here again.

A guest said...

100 %
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Stayed 14th April 2023

Staff were very friendly and help during check-in and out. The room was exactly as described. I would highly recommend this hotel.

John Walker said...

100 %
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Stayed 7th April 2023

Excellent rooms, breakfast superb Staff very professional

Lisa Johnston said...

70 %
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Stayed 25th February 2023

Little underwhelmed, friendly staff but overpriced bar, breakfast was awful and didn't have the luxurious feel I expected for the price, handy location though.

Tracey Davison said...

100 %
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Stayed 9th December 2022

Fabulous hotel, staff very friendly and helpful.Breakfast amazing and all areas are immaculate..Definately be booking again, thankyou hotel Indigo,ser you again soon

Liam Land said...

87 %
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60%

Stayed 26th November 2022

Location was great, 5 minutes walk from train station, really nice and clean hotel, only downside to the stay was the breakfast which I didn't really think was up to standard for such a nice hotel.

Moira Blakely said...

90 %
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Stayed 12th November 2022

We have stayed at this hotel and can recommend it. The staff are so friendly, efficient and helpful. the bedrooms are lovely and very clean and tidy. there is a good choice for breakfast and late check out is a bonus.

Kathleen Williams said...

100 %
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Stayed 6th November 2022

Can't praise hotel indigo enough. Ideally situated for the town centre. Staff really helpful and friendly. Breakfast was the best I have ever had so much choice.Very clean,warm and rooms were of high standard. Will certainly recommend this hotel to anyone and will definitely go back.

A guest said...

60 %
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Stayed 16th September 2022

Nice simple hotel but rooms quite basic. Have stayed at Hotel Indigo in Stratford upon Avon and expected a similar standard but there was a measurable difference. Breakfast was lovely and all staff were very friendly and helpful. Glad we got a good deal so can’t grumble at the cost, was just surprised at the simple room and also the lack of towels, we had a twin room but towels were only provided for 1 person. A suggestion may be to put bottled water in the rooms too, I take tablets daily and had to go down to the bar for water.