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Angel Hotel, Cardiff

Castle Street, Cardiff, CF101SZ, UK

Guest Reviews

Overall Guest Rating

85%

Lynn Houston said...

94 %
80%
100%
100%

Stayed 26th March 2023

Hotel was lovely and the staff were very friendly,the breakfast was great too I would definitely go back if I am in cardiff again

Douglas Smith said...

57 %
80%
20%
70%

Stayed 12th March 2023

Hotel was beautuful inside, great view from the room overlooking the castle too. Very central for visiting Cardiff. Only issue I had was our deal included a glass of prosecco each in the bar....the bar person thought this meant just one glass for 2 people? Maybe he thought we would share it with 2 straws! Then my friend asked for a pint of lager and he tried to pay for this, the same bartender advised the card machine was not working after trying to take a card payment twice, could we pay cash. My friend advised he was not carrying any cash can it not just be put on the room tab and we would pay it in the morning before checkout. We were told no this was not possible as room credit had not been authorised. I was taken to reception by the said bartender to set up a tab for my room.....however i advised if thay card machine at reception was working i would just pay for the drink on my card there. I paid for the drink but quite frankly find this service terrible. Surely as a paying guest this could just have been added to the room for one glass of lager? Maybe some training of staff required behind the bar as i had no complaints apart from this. Breakfast in the morning was buffet service but was very nice and again servjng staff were very polite.

Lorraine Morris said...

87 %
70%
90%
100%

Stayed 25th September 2022

We had a lovely stay here. The staff were friendly and the food was nice. The hotel was probably very grand in it’s day but now seemed a little tired and could do with a little updating. This definitely did not detract from our visit though in any way. The location was perfect for access to the cities attractions as we were right in the heart of everything. Thank you for our stay.

Nicola Lightfoot said...

100 %
100%
100%
100%

Stayed 2nd September 2021

Had a really lovely over night stay. Opted for the dinner, bed and breakfast deal which included a bottle of wine. This exceeded our expectations which was lovely. Excellent location right opposite Cardiff castle which looked lovely lit up at night. Lots of bars and eateries close by with a lovely atmosphere. Would definitely recommend this hotel deal

Jan Carroll said...

90 %
80%
100%
90%

Stayed 29th March 2016

Great Hotel with excellent central location. The DB&B deal was good value. The hotel facil were first rate with very helpful staff. Would definitely return and throughly recommend this hotel to anyone wishing to visit this lovely city that has everything to see within walking distance.

A guest said...

84 %
80%
90%
80%

Stayed 19th October 2015

Stayed with a friend in July this hotel is not modern it's quite old but is lovely. The staff are very friendly the rooms are clean beds comfortable and a you get a nice breakfast also it is right near the centre of the town great for a short break.

A guest said...

80 %
50%
100%
90%

Stayed 15th September 2015

Stayed overnight with a group of girls,celebrating a 50th birthday. Check in fairly smooth, with majority of rooms ready to book into even though we were early. Room ok, clean, but dated. Had a triple room, and only one towel supplied. Found a maid, who gave extra towels so no problem there. Then wanted a coffee, and kettle not working. Tried to ring and have kettle swapped for one that worked, but phone not working!!!! Went for breakfast, which was ok, went back to room to get luggage, door card not working!!! It was a little like faulty towers!!!!!! On a positive note, staff pleasant, couldn't do enough for you, and as a gesture of good will, gave a voucher for us three in the room, a champagne afternoon tea. Thank you for that. Would I stay again, probably yes, for a cheap night away with the girls.

Phillip Hughes said...

87 %
90%
90%
80%

Stayed 30th October 2015

Very handy location in city centre with car park. Staff helpful, very nice weekend