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Macdonald Swan Hotel, Grasmere

Kewick Road, Grasmere, LA229RF, UK

Guest Reviews

Overall Guest Rating

79%

Raymond Palmer said...

50%
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70%
80%

Stayed 17th June 2016

This was the worst ever nights accommodation anywhere ! We were in room 1 at the rear of the hotel with a view of the staff quarters which were only 5 metres from our window ! And that wasn't all we were right over the kitchen extractor fan and a very busy kitchen the staff noise stopped about 23.00 but the fan was on 24/7 The room itself was spotless and had been upgraded but if that was an executive room we didn't get the bath robes ! The room was very hot and we couldn't open the window for the noise so really was a night of torture! The food was very good. We won't be back whitch is a pity because it had a lot going for it.

A guest said...

94%
80%
100%
100%

Stayed 17th November 2015

We have stayed here a number of times & always find the hotel excellent, food, service etc all good. We ate in the bar & the food was lovely. Very professional staff, polite & attentive. Rooms are always clean & to a high standard. However, the bed in the room we stayed in this time was rock hard & very uncomfortable. It seriously spoiled our stay as it was too firm for me to sleep. When I mentioned this at check out, I was told someone would be in contact about this but as the hotel have sent me a link to trip advisor, I have written a review. Very sad about this as we love this hotel.

A guest said...

84%
80%
70%
100%

Stayed 19th November 2015

King classic rooms a little tired looking, but good size. The bathrooms are tiny and the shower height is too low if your 6 foot tall. However the hotel was spotless, food good, breakfast wonderful. Most o the service in all departments was excellent, very friendly and helpful. The hotel is at the top of the village, a 5 minute stroll into the shops with lots of walks from the doorsteps.

JOHN BALAI said...

90%
90%
90%
90%

Stayed 13th November 2013

Excellent homely hotel ideally sited for many interesting walks starting from hotel. Bedrooms comfortable, food excellent, and staff extremely helpful.