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Haycock Hotel, Wansford

, Wansford, PE86JA, UK

Guest Reviews

Overall Guest Rating

76%

A guest said...

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Stayed 23rd August 2016

We were looking forward to our break at the Hay Hotel. Our room on arrival was a disappointment not at all what we expected. It was tired and badly in need of an update. The bed was creaky and the noise from the A1 was really bad as we had to have the window open because of the heat. We decided that we did not want to stay another night and were going to check out the next day. The nice lady on reception said to have a look at a few other rooms in the main building which we did. We took one of the rooms. It was quieter but still very dated. Mould in the grout in the shower and round the shower tray, varnish warn off bedside cabinets and paint worn on dressing table. The bed was very comfortable and the staff friendly and efficient. Eating and drinking at the hotel is expensive.

A guest said...

87%
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Stayed 15th September 2015

We stayed here with family for one night and found the staff very courteous and friendly. We ate a very nice evening meal at the hotel. Rachael - Restaurant Manager -(? )was very attentive and professional. Thank you.

A guest said...

67%
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Stayed 13th November 2015

I stayed at the hay 8th November for my first anniversary. We treated ourselves to one of the expensive feature rooms to make the most of the day/night.We arrived at the hotel at 13:45, our room was not ready for us, I appreciate that we were 15 minutes early for check in but on asking how long it will be I was told abruptly by the gentleman on reception that housekeeping had only just gone in to clean the room and he found it amusing that i questioned why so late. We decided to wait in reception but at 14:00 our room was not ready for us, disappointing as we were paying for it from 14:00. We decided to go to Stamford for the afternoon and come back later and check in. Arriving back at the hotel at 18:00 we checked in and our room was nice, clean, and tidy. This hotel is not cheap, I would expect this sort of service in a travel lodge but not somewhere that once had such a fantastic reputation for being a plush hotel. The grounds are lovely and the village the hotel sits in is beautiful but the staff and service received hugely let this place down. Very let down on what should have been a great experience.

A guest said...

94%
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Stayed 28th December 2015

Went to hay for a birthday/Christmas party. Tables beautifully laid lighting great. Food excellent Table service the best. Disco played mainly for the young even though there was a mixed group and everybody seemed to dance when the party music was being played. Shame about the toilets need a major overhaul no lock on one of the doors and very shabby