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Macdonald Houstoun House Hotel, Livingston

Uphall, Livingston, EH526JS, UK

Guest Reviews

Overall Guest Rating

81%

A Thomas said...

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Stayed 18th February 2022

The room was nice and the sauna/steam room was good. The breakfast was delicious (Siobhan was outstanding). The staff were lovely and reception opened the door when we arrived with our case. The only gripe I had was a beafeatter gin was £6 and the lemonade was £3. I felt this was a bit steep. All in all it wouldn’t put me off going back though.

nicola ferns said...

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Stayed 3rd October 2020

Overall hotel clean. Very limited staff. Food and drink prices very expensive. Charged £5.50 for a bottle of water. Food menu in restaurant very limited and not much choice. Breakfast was okay. Has put me off booking another McDonald Hotel to be honest due to prices

A guest said...

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Stayed 5th September 2020

Room was very tired and bathroom looked rusty and not too clean Old suite in room too. Room 43 To say luxurious accommodation is not correct. Food was excellent. Staff good. Bar prices need looking at it is so expensive Stayed at alot of Macdonald's hotels and this one is certainly not the best.

catherine mckeown said...

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Stayed 17th March 2020

Great hotel great staff and great service and food ?

Douglas Bathgate said...

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Stayed 13th March 2020

Arrived late afternoon on Friday room met are expectations nice cold bottle of prosecco waiting for my wife which she loved . Food was amazing and Great quality only downside was not getting the chance to use the pool etc due time arriving at hotel.will definitely book again hopefully get the opportunity to use pool next time.

Bryan Brown said...

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Stayed 29th February 2020

I was disappointed that I booked the upgraded executive with zip room and there were two single beds joined together. This was were obvious during the night when either myself or my partner kept getting stuck when the beds moved g a gap. Also no for a shower at night or in the morning. The food and drink was lovely and there was no noise either.

sarah Jane Hughes said...

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Stayed 29th February 2020

All staff encountered were fab. Beautiful room and amazing food.

fiona stewart said...

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Stayed 29th February 2020

Lovely hotel. Great deal. Great room. Prosecco in room was lovely. Dinner was lovely Two points that could have made the whole stay fantastic. Cups coffee and tea in room for three. Price of alcoholic drinks absolutely extortionate. Wine very very expensive.

Linda Rippingale said...

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Stayed 19th January 2019

We booked 4 rooms as we had booked a function room for my husbands 60th birthday . The rooms were excellent and staff were very attentive. 4 other couples had booked room as attending husband party . Stafered to serve breakfast to the 17 of us in a room to ourselves, which was a lovely way to end our stay

Stuart Barclay said...

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Stayed 6th October 2017

Very Disappointing, stayed 2 nights,lovely setting and grounds, room lovely,plenty hoer, leisure facil good, Bar and food service terrible, very small portions for breakfast, numerous drinks on bar menu out of stock, double bed was 2 singles pushed together, £13 for glass of wine, have stayed in much better hotels that have been cheaper,certainly not 4Sstar

A guest said...

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Stayed 29th February 2016

Stayed for 2 nights for a great price.

A guest said...

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Stayed 27th March 2016

Highly recommend this hotel reception staff great. Swimming pool very clean and relaxing.

A guest said...

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Stayed 6th April 2016

A great stay in a nice room. Food was excellent for both dinner and breakfast and good leisure facil with a big pool and sauna & steam room. Will definitely look out for offers to return and would recommend it for a short break.

A guest said...

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Stayed 3rd April 2016

Good hotel in need of a little upgrade in public areas. .Staff very good, pleasant and helpful.Love the building gardens and court yard. Bedroom large with seating area, recently refurbished. Only negative comment was on dinner menu- choice poor .Deserts even more of a let down.

SHIRLEY ROOD said... Hotel has replied

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Stayed 30th October 2015

Sheets on bed had black marks and also on duvet cover. When head housekeeper was told no apology said it was oil marks from.laundry. shouldn't have been put on bed. Dinner was good but tribute night was terrible.

Hotel reply...

Thank you for taking the time to post a review. I am delighted to read you had thoroughly enjoyed the dinner. however, I am sorry to read you didn't enjoy the Tribute night and surprised as all guests I spoke to enjoyed the event. There are no excuses for marks on bed sheets and duvet and please accept my most sincere apologies and please rest assured I will follow this up with my head housekeeper. I, with my team, look forward to an opportunity to welcoming you back soon. Kind regards Herve Bernier General Manager

Linda McLaughlin said... Hotel has replied

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Stayed 30th October 2015

Very nice hotel room excellent leisure facilities superb

Hotel reply...

Thank you for taking the time to post a review. I am delighted to read you had a great time at the Tribute night and thoroughly enjoyed the hotel. I, with my team, look forward to welcoming you back soon. Kind regards Herve Bernier General Manager

Gayle Ramsay said... Hotel has replied

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Stayed 30th October 2015

We had a lovely stay at the hotel. The staff at the hotel were brilliant and everything was as we expected and the booking was perfect.

Hotel reply...

Thank you for taking the time to post a review. I am delighted to read you had a great time at the Tribute night and thoroughly enjoyed the hotel. I, with my team, look forward to welcoming you back soon. Kind regards Herve Bernier General Manager