Find my Hotel Break

Search Breaks by:
2
Done

advanced search

Close Window Close Window
Star Ratings:
Hotel Types:
Personal Preferences:

Citrus Hotel Cheltenham by Compass Hospitality, Cheltenham

Wellington Street, Cheltenham, GL501XZ, UK

Guest Reviews

Overall Guest Rating

75%

debbie mitchell said...

54%
30%
100%
30%

Stayed 11th September 2020

My husband and I booked a three night stay at the Citrus Hotel for a long awaited break (we’re both key workers) but only stayed one ! The bathroom in the room was filthy, the breakfast you had to collect from downstairs in a brown paper bag (contents were awful - bruised apple, warm milk amongst the items and a tiny plastic teaspoon to eat your cereal with) and the final straw for me was a disgustingly dirty kettle. I suffer from anxiety and this hotel reduced me to tears and as a result we headed home (over 7hrs drive). If you, like me expect a certain standard of cleanliness, especially during this pandemic, don’t visit here !

A guest said...

77%
70%
90%
70%

Stayed 14th August 2016

Goood stay

A guest said...

85%
80%
90%
N/A

Stayed 25th July 2016

Stayed the night in a the Quad room - 4 single beds!! Plenty of room, comfortable beds, shower was fine and we all enjoyed our stay. Curtains were a little weird (blue and woolly) and we found the room very hot. Because of this we had to have the windows open and as we were near to a lot of clubs and pubs, it was a little noisy when we were trying to sleep. But staff were friendly and helpful, and overall it was an OK stay in a clean budget hotel.

A guest said...

74%
70%
100%
50%

Stayed 13th July 2016

The best part about this hotel is the location, right in the centre of Cheltenham. The rooms are fine and clean, although from our room we heard people on the street all night. The breakfast isnt great, but again for the price it's grand. All in all, if I were in Cheltenham again and needed a bed for the night I would choose here, but not for a nice holiday or special occasion.

A guest said...

85%
70%
100%
N/A

Stayed 13th July 2016

The best part about this hotel is the location, right in the centre of Cheltenham. The rooms are fine and clean, although from our room we heard people on the street all night. The breakfast isnt great, but again for the price it's grand. All in all, if I were in Cheltenham again and needed a bed for the night I would choose here, but not for a nice holiday or special occasion.

A guest said...

84%
80%
100%
70%

Stayed 1st August 2016

Great value for money - clean , good size room- everything I needed. Staff lovely - super kind and responsive. Good location for going into town. Bit noisy - lot of school kids on a trip. For the price - it is a good deal. Would stay here again for sure.

A guest said...

87%
80%
100%
80%

Stayed 30th July 2016

Management and staff incredibly friendly and helpful. We were a big group and they catered well for all our varying needs. Location is excellent, right in the middle of town. This means a little late night noise Friday and Saay night, but doesn't cause any problems. Rooms clean and spacious. Breakfast is buffet style, pastries, cereals, yoghurt and a simple cooked breakfast. Cinnamon whirls were delicious. Great economical hotel. More upmarket than the basic competitors.