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Brome Grange Hotel, Brome

Norwich Road, Brome, IP23 8AP, UK

Guest Reviews

Overall Guest Rating

85%

A guest said...

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Stayed 23rd August 2022

Very handy room in the courtyard when having a dog with you. Nice touch having a little dog waste bin by your door. Good food and friendly staff

Margaret Russell said...

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Stayed 26th June 2022

We were very disappointed in this hotel. We had 3 rooms offered as we complained about the first and second. We were given third room a Superior Room and again not happy with cleanliness and faults. The staff were very nice and did there best to give us a room we were happy with. There was partial used toiletry, cracks between tile on floor in bathroom , you could see underneath them. Shower was dirty with marks from tap to plug hole. Black mold in tiling round shower and bath. The balcony had ciggerette butts on it and railing covered in cobwebs and spiders. Nature can't be helped but for a superior room a quick duster would have helped. As I said staff were helpful to a point. They allowed my medication to stay in a fridge and we're happy to get it when I needed it. The restaurant provided a reasonable meal although I had to ask for more sauce for my sea bass meal as fish was on the dry side. Breakfast was not up to standard. I asked for scrambled egg on toast which came a yellow sloppy lumpy mess unlike any scrambled egg I have ever had. No toast so had to leave it to go cold while cooking some on toaster. I've added a photo of it as I couldn't eat it. My daughter had full English breakfast and was satisfied with that. There was no french pastries only a basket of approx 6 burnt black crossiants which we were told that's all we could have! Then the staff stood in a passage open to breakfast room talking and laughing. We had to ask for more milk. I would not stay here again.

A guest said...

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Stayed 3rd October 2018

comfortable room , friendly staff.

A guest said...

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Stayed 12th November 2018

The room was lovely and the bed was extremely comfortable.

A guest said...

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Stayed 25th November 2018

Nice warm room, lovely staff, good food

A guest said...

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Stayed 20th November 2018

Good welcome by the staff who showed us both around the hotel and took us to our room. The dinner was really nice with a good range of meals and breakfast was spot on. We had a large double room on first floor, it was very clean, tidy and plenty of hanging space for our clothes.

A guest said...

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Stayed 2nd December 2018

We needed a weekend away and opted for their romantic weekend break. We were initially concerned as there was a wedding going on at the hotel, we needn’t have worried as we were not disturbed at all. This is a lovely hotel and the frisbee excellent. Must mention the staff who were all helpful and friendly. We will be back. In fact I recommended this hotel to my parents - who also enjoyed their stay.

A guest said...

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Stayed 10th December 2018

Fantastic hotel, food and staff! Nothing was to much trouble for any of the staff. Bar and restaurant are excellent. I had a superior room which was spotlessly clean. The Wi-Fi was also excellent. I had a 4 day business trip in the area and would certainly use this hotel again. I've already reccomened this hotel to friends and work colleagues.