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Radisson Blu Hotel Durham, Durham

Frankland Lane, Durham, DH1 5TA, UK

Guest Reviews

Overall Guest Rating

92%

A guest said...

84 %
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70%

Stayed 7th March 2024

Good location of Hotel, parking costly.

Steve Batie said...

44 %
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30%

Stayed 29th February 2024

Stayed in a superior river view room which was actually a fairly basic room with a river view…

Karen Jane Noble said...

100 %
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Stayed 18th February 2024

Absolutely Amazing Hotel and food. Hotel facilities are 5 star ?

Wendy BATTISTA said... Hotel has replied

100 %
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Stayed 4th February 2024

We both had a lovely stay as usual for his birthday. We have been 6 times and will be going again if we can get a special deal.

Hotel reply...

Thank you for your review, we are delighted you enjoyed your visit and appreciate your loyalty. Radisson Blu Durham

diane robson said...

97 %
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Stayed 27th May 2023

Lovely stay as always. Food was beautiful. We did select the superior room and our friends booked the standard room. Only difference was view. The room itself didn’t feel superior. It didn’t even have a fridge!

diane robson said...

97 %
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Stayed 27th May 2023

Lovely stay as always. Food was beautiful. We did select the superior room and our friends booked the standard room. Only difference was view. The room itself didn’t feel superior. It didn’t even have a fridge!

Rose Lackie said...

87 %
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Stayed 16th April 2023

All staff were professional & friendly… The one downside to this lovely Hotel was when we checked into our room, there was NO fridge… Every hotel regardless of how many Stars they have, should have a fridge in the room.. This was unacceptable for us, but after discussing this at Reception, we were offered an alternative room, which was bigger & better, and also had a fridge… We were impressed how quickly this problem was resolved and had a very relaxed stay … We would recommend this Hotel to friends & family, very central for town & sight seeing…

A guest said...

97 %
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Stayed 21st March 2023

Very nice relaxed stay

Margaret Aspinall said...

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Stayed 16th March 2023

Stayed for 1 night, would highly recommend this hotel. The room was clean well equipped and comfortable. Excellent breakfast selection with hot and cold buffet and also a la carte items to order like eggs Benedict included in the price. Staff were very friendly and polite and the spa facilities and treatments were very good. We will return even though we are only a 15 minute drive from Durham it made for a very nice short break away at an excellent price.

A guest said...

97 %
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Stayed 12th March 2023

Hotel was clean. Couldn't fault the room although there was no plug in the bath. Staff friendly and helpful. Both evening meal and breakfast were presented well and enjoyable. Gym facilities excellent.

A guest said...

77 %
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Stayed 12th March 2023

Smooth check in by pleasent staff.Room good think extra charge for river view is unacceptable.Food in restaurant good although choice is less than on last visit.

Jean Deadman said...

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Stayed 8th March 2023

Excellent service staff on receptionist very good

David Cunliffe said...

97 %
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Stayed 26th February 2023

Thoroughly enjoyed our break, Durham is a beautiful city and the hotel was great. Friendly staff, a fabulous choice of quality products at breakfast in lovely surroundings. Enjoyed the Leisure Centre/Pool too.? The breakfast alone was worth the £££s price of our booking.?

William Fraser said...

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Stayed 24th February 2023

Absolutely brilliant stay, breakfast was brilliant and hotel room was ideal, complementary use of the pool was an added bonus alongside it being open till 8pm ! Would definitely use again and would highly recommend!

Karen Grimwood said...

97 %
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Stayed 20th February 2023

breakfast was excellent, staff very friendly

Georgina Shoesmith said...

87 %
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Stayed 17th February 2023

Customer service excellent in all areas. Clean comfortable room with river and Cathedral/Castle view. Dinner and breakfast very good in the deal price. No time for pool or spa facilities during the stay.

philippa kirkpatrick said...

84 %
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Stayed 21st January 2023

Very good value special offer. Good situation and facilities. Would benefit from a fridge in the room. Lovely staff Some guests using the jacuzzi and stayed in it - perhaps there should be a time limit

Wendy BATTISTA said...

100 %
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Stayed 29th January 2023

Me and my boyfriend were very happy with my stay at the Radison which we have been to about 6 times.It is a great deal that l got and will be going again in the future.

Ann Barker said...

100 %
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Stayed 15th January 2023

Absolutely superb value for money. Location, room, restaurant all great. Would love to return.

margaret harding said...

100 %
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N/A

Stayed 13th January 2023

Another great stay at this lovely hotel It has a lovely ambience about it and staff are so friendly and informative especially Lauren Thanks

Josephine Hughes said...

90 %
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Stayed 11th January 2023

Hotel has everything you need for a good break. Car parking and checkin were easy and straightforward; Katie on reception was really helpful. Location is good, with a short walk to all main attractions. Restaurant menu wasn't huge, but everything we had was lovely. Would certainly go again!

Alan Renton said...

94 %
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Stayed 2nd January 2023

Our 2nd visit at this first class accommodation with a 5 minute walk into Durham. Clean fresh well appointed rooms. Excellent quality restaurant for dinner + great breakfast. Very good gym, jacuzzi, sauna, steam room and pool area. Heartily recommend and we’ll definitely be back again.

Alan Evans said...

95 %
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90%

Stayed 20th December 2022

Excellant location and room was great. Parking expensive, couldn't get through to the spa to book treatment.

peter dobbs said...

94 %
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80%

Stayed 18th December 2022

We love raddison blu the receptionists are friendly especially Lauren and martini the hotel is lovely right near town centre rooms are spacies we love it

John Graham said...

97 %
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90%

Stayed 17th December 2022

A return break at Raddison BluDurham did not disappoint, we had a great stay, staff were very friendly and helpful. Our evening meal was very good and the waiter who severed and looked after us was a top notch bloke ( sorry I failed to record his name). We will definitely be going back again