Radstone Hotel, Shawsburn

Stayed 23rd February 2024

We had a great 2 night stay at this hotel. Reception staff were friendly and helpful, the young waiting staff were efficient. Dinner was great, big portions , we had the 2 course meal deal however it was only starter and main that was offered. I explained I wasn’t a starter kind of person and they let me have a dessert instead but I feel it should automatically be either starter/main or Main/ dessert that’s on offer. Any way , the food was delicious. Breakfast was amazing, a hot cooked breakfast aswell as pastries, cereals, toast and fruit were all on offer, For me the only problems I had was the dodgy bath, it was so uneven and I felt quite unsteady while standing in it having a shower, it obviously wasn’t supported well underneath and the view from the room was pretty rubbish. But neither problems were worth complaining about for a 2 night stay. Great deal and good price.

Stayed 2nd September 2023

This was a return visit (been a while) we required an accessable room which was good and the wetroom was well equiped with rails etc. the resturaunt was ok however the fries supplied with our meal were poor quality (or as my wife said crap) the breakfast was very good and the gentleman in charge (George) went beyond anything we have experienced before to ensure our breakfast was served in an area which did not require us to struggle down the stairs or walk further round the outside, Rad hotels should be proud to have such caring staff

Stayed 14th July 2023

Gorgeous hotel room - we stayed in a superior double. Although the beds were a great size it was two singles pushed together and you could feel a hard dip in the bed which is a shame. Otherwise, it was a lovely room! We were there at the same time as a wedding, luckily we started to fall asleep as the after parties in other rooms started to quieten down otherwise you would have been woke by the noise level from the other guests.

Stayed 11th June 2023

Couldn’t fault hotel , decor , service and food excellent . There was a wedding on whicfortunately meant the bar area was closed off, however , as weather was amazing we could sit outside so wasn’t an issue . Excellent value for money . Would return .

Stayed 7th May 2023

Excellent stay, lovely clean room. The meal was lovely. Couldn’t fault the hotel in any way.

Stayed 5th May 2023

Hotel highly recommended and staff and food quiet room with a view

Stayed 17th March 2023

Beautiful hotel, excellent service and superb food! Only let down this time was the shower area in the double room, really bad black mould that brought the standard down a bit.

Stayed 27th February 2023

Delightful hotel....excellent staff...food great...room very comfortable....very little corridor noise. We will certainly consider returning....maybe for one of their tribute nights.

Stayed 26th February 2023

Great stay as always

Stayed 23rd February 2023

Wonderful hotel, well worth a visit!

Stayed 24th February 2023

Very happy and everything was great

Stayed 22nd February 2023

This is the first time we have stayed at a RAD hotel and we were both very impressed with all aspects from the minute when we arrived until we checked out. The room was very comfortable and all of the staff were friendly and helpful.

Stayed 12th February 2023

Had a lovely stay in this hotel. Really nice room, not huge but such a comfortable bed and a fabulous shower. We were in room 16, which was well away from the function room so nice and quiet but wouldn’t have liked to be in one of the closer ones! Our food at dinner was great and the staff we came across were all friendly, helpful and polite. The only problem we had was with a very confusing issue when my husband ordered (or tried to order) an ‘old fashioned’ tail. The young barman messed around with till for a while, spoke to other staff, tried to charge him for tails he hadn’t ordered, then finally told him he couldn’t get one…with no real explanation why. We didn’t know if they didn’t have the ingredients, if didn’t know how to make it or what the problem was. My husband left the bar very confused and without a drink. Apart from that one confusing episode….overall a lovely stay :)

Stayed 5th February 2023

We were really delighted with our stay at the Radstone Shawburn hotel. The room was good size, lovely views and a massive bed, had a great sleep. Bathroom a little tired but spotless clean. Staff friendly, lounge and dining very good a food great. Especially the choice for breakfast was fantastic, loads of fresh fruits honestly the best breakfast we had anywhere. Excellent price

Stayed 18th January 2023

What can I say just excellent

Stayed 15th November 2022

Arrived at the hotel and dropped my wife off at the front door as she can't walk from the car park by the time I got into the hotel the receptionist had upgraded the room for us as it was the wife's birthday. This was a lovely thing to do and was very much appreciated by both of us. A simple gesture but very well received this just set off a lovely stay at this hotel .

Stayed 1st November 2022

Excellent hotel - looks more like a 4 star Hotel- lovely staff- friendly receptionist to Ann Marie in the restaurant. Great location- comfy beds - good food. Highly recommend it. Will be back shortly. Great value for money

Stayed 30th September 2022

Great access especially if disabled, good access to the motorway and far enough away from traffic noise. Very professional reception staff . The room was spotlessly clean and very nice and modern with a great bed. The food was excellent , considering it was a special deal. All staff were polite and attentive. We will be back

Stayed 2nd September 2022

Great tribute night. Treated my sister to a wee tribute night and overnight stay. After what has been a few tough years for her and our family it was great to see a smile on her face and enjoying hlf. Staff were friendly, meal was lovely, the tribute act were ok better at Dirty Dancing than Grease. The entertainment in between was fab. Great time had by all. Would defo recommend it.

Stayed 14th June 2022

We had a lovely nights stay at the Radstone, room was great & the dinner & breakfast were delish.

Stayed 11th June 2022

Very clean and comfortable room, friendly staff and good food in the restaurant.

Stayed 7th February 2022

Had an amazing stay at the hotel. The food was excellent and full marks to the staff who couldn’t have been more helpful.

Stayed 28th January 2022

Beautiful hotel lovely clean Helpful staff Amazing food ?

Stayed 15th January 2022

We enjoyed a recent stay. Reception and restaurant staff very pleasant. Felt COVID safe. Bar staff at lunchtime seemed harassed - no clear system in place with no reservation signs on tables and us being asked to move. Rooms recently upgraded so clean and fresh with good decor, however bathrooms in need of an upgrade also.

Stayed 8th January 2022

The hotel was okay but room a bit shabby as they are in the process of a refurbishment. The tiles on the bathroom floor were loose so had to be careful walking on them. Room service came to our room 10.45pm approx and we advised we had not ordered room service. We could hear the waiter conv with the residents of another room who confirmed the order was theirs but when we checked out the next day the room service charges were still against our room. The waiter did not go and report the mix up of rooms. The receptionist was very accusatory towards us when checking out and insisted she had spoken to my husband on the phone and he had placed the order. I assured her i had been in the room the full evening and he did not use the phone. The manager appeared and we involved him as we were not in the slightest bit impressed with our stay. He had seated us the night before at dinner and advised the menu included in the deal, told us supplements on the al la carte and also gave us a sheet of specials but did not state that supplements applied on the specials, even though some items on this menu were cheaper than the inclusive menu. All in all won't be going back to this hotel.