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Appleby Manor Hotel & Garden Spa, Appleby in Westmorland

Roman Road, Appleby in Westmorland, CA166JB, UK

Guest Reviews

Overall Guest Rating

87%

Tracey Davis said...

87 %
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Stayed 19th March 2024

Wonderful hotel, friendly staff and delicious food

A guest said...

100 %
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Stayed 20th October 2023

The most amazing stay from start to finish. Beautiful hotel in a stunning place. Room was immaculate, food was amazing, and staff were so friendly and accommodating. The luxurious spa was the cherry on top.

lynne Surtees said...

94 %
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Stayed 16th October 2023

We had amazing time and the food was first class we also used the spa which was very relaxing we will definitely be back soon

Roseann McGee said...

74 %
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90%
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Stayed 15th September 2023

Just back from a 2 night DBB Gin Spa break at Appleby Manor Hotel & Garden Spa. Never took many pictures but had a lovely stay on great MHB deal for £219 pp that includes the £10 pppn weekend supplement. Hotel is in lovely quiet rural location. We had the Garden Spa experience booked on Friday afternoon 4-6. However we were running a wee bit late due to traffic but was no problem when I called hotel. Quickly went to our room as robes n flip flops were already in room. We were allocated Room 23 in the Coach House accommodation outside the main hotel. Room was small but adequate for our stay although bit dated and tired compared to other parts of hotel. However this is why the deal was such good value. Garden Spa time was nice n chilled with staff bringing us glass of fizz out to the hot tub on request at £6 a glass. All facilities we used here were enjoyable and areas clean. Dinner on first night was in the Bistro with a good sized menu to choose from. You can choose 2 courses of a starter n main or main n dessert. We opted for the burger and goulash followed by sticky toffee pudding and banoffee pie Breakfast on both mornings was tasty with enough to choose from and made to order so was hot. Our dining on the Saturday night was in the Restaurant which included canapés in the Conservatory area just off the bar. Consisting of mixed olives a mini chicken terrine on crisp bread with prune gel and cheese twists. Just bite size appetizers while deciding on our mains in nice relaxed atmosphere. The hotel requests that mobile phones are not used in the Restaurant area but are not strict as there were some diners still using phones. Our amuse bouche was tasty tomato and coconut soup with balsamic drizzle. We both opted for the Sirloin Steak with Dauphinoise potatoes, served with mushroom and tomato. Any side of sauce is extra but all food hot and tasty. Again we both opted for same dessert of dark chocolate and rose tort with lavender ice cream. Lovely evening was finished off in the chilled lounge area with a nice gin. The stay includes a gin miniature in your room along with a voucher for a gin fizz tail each. Also tickets to the Lakes Distillery which you have to book separately but worth the visit. Good tour with our guide Mandy and very interesting, finished off with a taster each of the whisky, vodka & gin. Thoroughly recommend the distillery bistro, food is delicious in nice surroundings. So overall an enjoyable stay and location is close enough to walk into Appleby village,which had few lovely gift shops worth a visit . All hotel staff were polite and very helpful nothing was too much trouble. Thanks

A guest said...

67 %
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Stayed 8th July 2023

Lovely spa. Good food. Lovely scenery. Rooms are rather dated and worn.

A guest said...

100 %
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Stayed 28th July 2023

A hidden gem. Absolutely fantastic stay. Staff, accommodation & food first class

Beth Dey said...

64 %
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10%

Stayed 24th July 2023

Was a lovely hotel but overpriced didn't know about the tax service charges etc that was added on extortionate, tails out a box and food not great.

Angela Orr said...

100 %
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Stayed 22nd July 2023

We opted for the two day gin fizz spa break It was our 4th visit and we went there to celebrate our 40th wedding anniversary . We booked a garden room with a patio for the occasion. Family had ordered flowers champagne and chocolates for us which were all ready and waiting in the room It was a large spacious room with a powerful walk in shower in the en suite . Two single beds had been put together to make on large bed . There were two chairs , storage space and wardrobes . The TV was q bit on the small side for the size of the room we felt The restaurant and bistro food was very nice and the service provided by the staff was professional , efficient and friendly We also had a two hour spa slot which we opted for on the second day . The facilities were clean and attractive . The staff helpful and friendly. Check out was done via email for the bill initially and then at the desk prior to leaving . Again the staff were lovely. The only thing that spoilt our stay for us was the weather unfortunately . I have no problem recommending the hotel based on our experience.

A guest said...

94 %
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Stayed 4th July 2023

overall a good hotel. we have stayed on two occassions and book a garden room - big walk in shower, comfortable easy chairs in the room and a patio .

Natalie Peary said...

100 %
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Stayed 28th June 2023

Amazing stay for our minimoon! Everything was perfect, the staff were very helpful and friendly. We will definitely be staying again.

Keith Miller said...

100 %
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Stayed 16th June 2023

Could not fault anything about the break. Excellent rooms and meals, the spa was excellent. Staff particularly friendly and helpful, especially Dave, Beverly and lady on main reception.

A guest said...

100 %
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Stayed 19th April 2023

Absolute brilliant stay, staff so attentive, menu for restaurant had some great flavours, blue cheese ice cream dish with a vegetarian style tart as a starter was amazing. Ate from the Bistro menu which again was lovely. Will definitely be revisiting the hotel. Grounds lovely to stroll around or if like us you can go walking further into Appleby or surrounding countryside. Garden spa was great too Thank you too all the lovely staff and big thank you to the amazing chefs , wonderful stay

A guest said...

74 %
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Stayed 15th April 2023

What a fabulous gin and spa weekend. Hotel and facilities were great. Food excellent as was the spa - we will definitely be returning.

Wendy Andrews said...

70 %
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Stayed 28th December 2022

All in all our stay here was great, however we booked in to have afternoon tea when we arrived, the food was really nice but we couldn't finish it so asked if we could have the remainder boxed up,no problem, he then came back with deserts & sandwiches all wrapped together in foil & no trifles, when asked he said he threw them away because we were not allowed to take them in glasses,we were only going to our room & had he gave said this we would have eaten them..really bad people skills from this man!

Angela Orr said...

100 %
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Stayed 20th November 2022

This was our third visit for a Gin Spa 2 night stay . We were greeted promptly in a friendly, professional way . We had already registered on line which speeded up the process . We were told we had been given an upgrade to our room which was a lovely surprise ! The room was lovely ,roomy and airy . It also had a large walk on shower . The view over Appleby was fantastic Food for the evening meals and breakfast was delicious as before with prompt efficient fridndly service .it was lovely to see staff still there from previous visits and the fact they remembered us was a nice touch ..made us feel special . Nothing was a problem to the staff Time booked in the spa was most enjoyable with the pool being lovely and warm We are happy to recommend this hotel to our family and friends as we are sure they would enjoy their stay

A guest said...

87 %
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Stayed 13th November 2022

Very satisfactory stay. Food excellent service in restaurant also excellent. Spa excellent.

A guest said...

87 %
80%
90%
90%

Stayed 13th November 2022

Very satisfactory stay. Food excellent service in restaurant also excellent. Spa excellent.

Vicki Bradley said...

100 %
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Stayed 16th November 2022

We stayed for 2 nights, it was amazing!! The staff were so friendly, the food was great, so many areas to sit and be cosy at the fire, the spa facilities were great. Highly recommended to recharge the battery. Can't wait to come back xx

Mrs L Nicoll said...

55 %
30%
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80%

Stayed 28th September 2022

All staff were very helpful

Catherine Thomson said...

80 %
80%
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Stayed 23rd September 2022

The Hotel was lovely and met all our needs the room was very warm but was able to open windows the only thing that I could not understand is when we checked in we were told we had been upgraded But we were. Unable to see how we had been upgraded as it was the room we had booked a bit of a puzzle

Elaine Allison said...

97 %
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Stayed 18th September 2022

Very relaxed and comfortable stay, loved the spa area.

A guest said...

74 %
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Stayed 19th August 2022

We had a fantastic relaxing time at this hotel. The food and service were excellent and the staff were always friendly and helpful. The Spa was fantastic and very relaxing. The room we were allocated (room 12) really let the hotel down. The room is in the attic of the main building and to get there you have to go up the main staircase of the hotel to the first then through a door and then up a very narrow winding staircase. Once up that staircase you walk along a narrow corridor with sloping ceiling to reach room 12. The room itself was clean and a decent size. It faces out the back of the hotel so has no view and if you have window open you can hear the traffic from the dial carriageway. On further inspection we noticed the wallpaper was peeling from the ceiling above the bathroom door. The bathroom itself was very dated. The sink has hairline cracks on the enamel and had small black marks on the sealant on top. The tiles around the bath/ shower have mould in between them. We did ask if that was only room available and were told that the hotel was full. We were celebrating a birthday and our anniversary that weekend so decided just to stay and make the most of it. Also when we arrived at 3pm the room wasn't ready and we had to sit and wait until 4pm before getting the keys. This made us late for our 4pm SPA booking giving us less time for our two hour slot. The hotel itself is lovely and has fantastic views out the front. We did have a good time. Room 12 was the let down

Angela Orr said...

84 %
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90%

Stayed 7th August 2022

This was our second visit to the hotel . I booked in on line prior to arrival so getting our key was a swift process at reception . We were given a quick tour of dining area and meal arrangements were explained to us . We were in the actual house itself in Room 11 . A lot of narrow stairs in the final stage to get to the room. This is not a room suitable for people who struggle with breath or steep stairs. We wondered if it had been servants' quarters in years gone by. The house is set in beautiful surrounding so to find we only had a view of the main entrance gate and other buildings waa a little disappointing .The A66 runs parallel so with the window open due to the heat it was quite noisy through the night. The room itself was quite spacious with a fair sized en suite bathroom ,flat screen TV and tea / coffee making facilities. Down side..the tap on the bath had a continual drip. This was reported in an email after we left as I forgot to mention it as we left. We had booked a two day gin and spa break. Our room had miniature gin and a voucher awaiting us for a free gin fizz drink each in the bar . Our spa session was on the day of arrival . The staff in the spa were friendly and efficient . Our time in the spa area was quite pleasant Meals in the restaurant were gourmet in style with a moderate range to choose from vegetarian included. There was a wider range in the bistro. Our night scheduled for the bistro found it to be over booked and we were moved into the restaurant but given the bistro menu. The staff were apologetic for the change All of the staff were always very efficient,polite, friendly but run off their feet working long shifts as the hotel was busy . Breakfast on the second day was a little of a downside . We had been allocated a table with a beautiful view but I believe it had been double booked in error and we were regretfully asked to choose a different table. However this did not detract from the variety of food offered for breakfast ...buffet of various cereals and juices, cooked breakfast ,toast, tea and coffee were all available. I think we will return for further visits and believe overall we had value for money . The final bill included a discretionary service charge. Thank you to all the staff present during our visit

Brian Smail said...

87 %
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Stayed 5th August 2022

Visited as a couple on a DB and B package but upgraded to a garden view room. The package also included a gin fizz from the bar, a small bottle of Prosecco with tail miniature in the room, small jar of nuts and a small jar of jellybeans. 2 hour Aqua thermal journey between 16.00 and 20.00. Reception however were happy to “fit you in” if the spa wasn’t busy. We didn’t use the spa so can’t comment. In addition you could book a Lakes Distillery tour (about 40 minutes away by car) at no cost (for two) - this currently cost £18pp - we did this tour and it was really interesting and informative. I’m not reviewing the distillery but will say it’s a really nice place to visit with a super bistro on the premises. Arrival - nice warm greeting and the receptionist explained about spa facilities and showed us to our room. The room - on the ground floor with patio area with seating for two just outside the bedroom. This area gets sunshine (when it’s out?) for a big part of the day. Large room, large double bed, nicely decorated with tea/coffee making facilities. Decent sized wardrobe and plenty of drawer space. Bathroom was large with a great shower area, Elemis toiletries provided and a bathroom cabinet for all your stuff? Great towels with heated towel rail. Restaurants/food - we had pre booked breakfast and dinner times before arrival. There are two places to eat - main restaurant and the Bistro. Ate dinner in the restaurant once and Bistro twice. Food in both places was very good. Restaurant was a bit more formal but not overbearing. Reasonable selection of dishes - you’re sure to find something you like. Breakfast was also very good - usual cereals etc and good selection of cooked to order food. One of the best things - the toast arrived at the table hot! Bar/lounge/conservatory areas - bar was open most of the time but not always with a server - no worries bell by the door to get someone along. The lounge (outside the Bistro) was large with comfy looking sofas - we didn’t use this area. The bar had a few seats but most folk gravitated to adjoining conservatory. Nice area to sit - bright and airy. Only issue for me was the little tables between the seats - they were filled in on all sides and you couldn’t get your feet under - not the most comfy? Great place to chat with other hotel guests. No beer on tap - all bottles. Good selection of wines and spirits. Outside space - great outdoor space (just outside the bar) with a number of wooden bench seats with tables and a few round tables with chairs. This area gets quite a lot of sunshine. No cushions so sore bum after a while. Locating - Appleby is probably a ten to fifteen minutes walk away - downhill. There are a couple of pubs doing food and a few shops. Most of the shops seemed to be shut on a Sunday. The location means the hotel is not bothered with outside noise. Overall - nice hotel, great food, nice seating areas inside and out and good staff. Downsides - if you are not on a deal like ours you could be paying £25 weekdays or £35 (at weekends - I think) for spa access. The patio area outside the room needed some TLC - lots of weeds and for some reason only some of the tables had a brolly? The hotel now add (albeit discretionary) a service charge to your final bill - 5%. Pool table - 50p a game - come on it’s a 4* hotel surely you can build your table rental cost into the room rate? Hotel says WiFi throughout hotel - sorry but it’s not. Very very patchy - connects, drops out, connects etc etc. don’t try to download pictures/video. Only place I found to get a decent connection was near reception. Been at this hotel before and there were lots of tubs/pots of flowers around the outside seating area - sadly they are not there now. The real test - would I go back - yes I would.

Ann Forrest said...

60 %
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Stayed 3rd August 2022

Excellent spa. Polite and helpful staff.Meals good.Room upgrade much appreciated.