Ernespie House Hotel, Castle Douglas
Guest Reviews
Overall Guest Rating
89%
Overall Guest Rating
89%Shirley Walker said...
Stayed 2nd January 2026
Hotel was very cold Other guests complained that their room was also Baltic so heating was put back on and stayed on for rest of the weekend On the Friday night we slept in our clothes and also used the throws off both beds and decided we would cut our losses and go home next day By the Saturday it was slightly warmer in the bedroom but not in corridors so we stayed the second night which was bit better There was a wood burner and an industrial fan heater in the reception / lounge area where the meals were served but unless beside the fire it still wasn’t comfortable The staff were friendly Our room was large and the bed / pillows were comfortable Tea tray was very basic ( no biscuits or teabags ) Bathroom was modern but needed a few things finishing off ( marks on floor , grouting not great ) Food on first night was from the curry menu and it was just ok Not a patch on our local Indian resteraunt Second night we ate fron the normal menu and we both enjoyed our meals much more - a steak pie and a Korean chicken burger Breakfast each morning was good Would we stay again ? Def not in winter but a summer stay could be a possibility because the cold made for a very uncomfortable stay
edward sneider said...
Stayed 1st December 2025
Sak could not have been more friendly, hotel warm, welcoming, comfee room, good breakfast. The dinner served, one of the best Asian foods we have tasted. For a quite peaceful night you cannot beat this hotel.
Mary Gallagher said...
Stayed 29th November 2025
Had a lovely peaceful stay.Staff very helpful. All breakfast and meals delicious. Only fault breakfast tea and coffee not good.
Stuart Penman said...
Stayed 6th September 2025
Very enjoyable two night stay. Room very good and clean to good standard. Staff very friendly. Meals in the hotel very good. Plenty of parking.
Carolyn Roy said...
Stayed 17th August 2025
Nice location. Staff very friendly. Food was good.
Douglas Armstrong said...
Stayed 11th June 2025
Very friendly ,comfortable and good food. well recommended
Simone Higgins said...
Stayed 25th April 2025
Stayed for a short weekend break. The hotel is located in lovely mature grounds, perfect for the dogs. The food was really nice, all of the staff were very friendly and made our stay very enjoyable. Would definitely come back
Alan Stables said...
Stayed 25th April 2025
A great relaxing stay in Castle Douglas with great food. What more is there to ask for?
STEPHEN FORD said...
Stayed 28th April 2025
Lovely location. Staff were very friendly and helpful. Food and room were good.
Carole Reid said...
Stayed 10th April 2025
Had a lovely stay st Ernespie House, the rooms were comfortable and spacious, and the food was delicious, staff were very plesent and couldn't do enough for you
A guest said... Hotel has replied
Stayed 7th April 2025
We had booked 2 king size rooms. One of the rooms was not a king size. On your website it stated that the hotel was recently refurbished. There was work going on in the bar area and this was closed. The food was good but there were extra money to be paid on a lot of items, even steak pie, I have never seen or heard of that before. I would say the dining room and the breakfast room could be doing with a freshen up.
Hotel reply...
Morning Ms Mcgrory Thank you for your review. I really appreciate you taking time out and leaving us feedback. You had booked 2 king rooms and were allocated Rm 19 and Rm 20 both of which are rooms that have king size beds in them. As a matter of fact we have recently changed the bed in Rm 20 which I think you are referring to. Since the time we have taken over the hotel we have been on a journey of constant upgrade and you are right when you say that our the function room is currently under renovation to make it better for the guests. This however does not detract us from serving the guests and there is table service available at all times . I have taken note of the remarks about the supplements on some dishes on the menu. We offer and extensive menu selection to our guests and make the whole menu available to guests on a dinner inclusive plan. The supplements charged are reflective of the increased prices of commodities in the current environment and we try our best not to pass these to the guests , however we sometimes it is very difficult to tread the line of providing great value and quality. But I have taken your comments on board and will relook at these as per your feedback. Warm regards Shashank
Carol Saunders said...
Stayed 21st March 2025
Owner/ staff were very friendly and helpful Room was nice and spacious Food was absolutely delicious Would definitely return
A guest said...
Stayed 15th March 2025
A typical country house hotel. Staf friendly and nothing was too much trouble. Food excellent! Room was comfortable.
A guest said...
Stayed 26th May 2024
A beautiful old mansion in lovely gardens. Very friendly and welcoming staff and excellent value for money. The owners are obviously modernising and some parts may look a little jaded at present, but spotlessly clean, large pleasant room with very comfortable bed, and all necessary comforts. Restaurant menu also varied and good, and an excellent breakfast, A most enjoyable stay
James Newton said...
Stayed 12th March 2024
Rooms and food were excellent. Staff were very helpful and worked hard to make our stay very comfortable. Manager was very friendly and gave us a lot of information about the surrounding area. The young waitress was a lovely girl and so accommodating. Had a lovely break. Only downfall was the very bumpy drive up to the entrance.
karen duncan said...
Stayed 26th January 2024
Lovely 2 nights at the weekend for my partners birthday. Room was a bit cold to start with but soon heated up. No welcome back or phones in the room so you need to go down to reception. 2 members who were on shift were lovely. 2nd night we ate in the pods which was lovely and recommend. Good was great, portion sizes were massive for dinner. Highly recommend.
Richard McLachlan said...
Stayed 1st December 2023
In process of refurbishment but the staff could not be friendlier or more helpful and the food and service were of a very high standard. I will definitely be back.
A guest said...
Stayed 7th November 2023
Very pleasant stay at Ernespie Hotel. Food and service was good. Only downside pods were plastic and not glass as advertised!
A guest said...
Stayed 7th November 2023
staff and food excellent
Jane Scott said...
Stayed 17th March 2023
We had a lovely time at Ernespie, food was excellent and staff were exceptional, will definitely return .
J V Hughes said...
Stayed 11th March 2022
We enjoyed our stay at this lovely friendly hotel. We were celebrating my 80th Birthday and the owners and staff made it feel special. There are lovely places to visit in the immediate area like Kircudbright , Kippford and Rockcliffe.
A guest said...
Stayed 6th November 2019
Original room allocation was not very nice and heater not working. Very quickly given a far superior room with working radiator. Heating did not come on until 8.00am the first morning of our stay but this was quickly rectified and the heating was on by 6.00am the next morning. All the staff were very pleasant and immediately attended to any of our requests.
Lynne Conaghan said...
Stayed 15th October 2019
Fabulous 2 night stay at the hotel. New owners took over last year and have undertaken work upgrading the rooms. Work is continuing with scaffolding up to put a new roof on the main part of the hotel, there was a slight damp smell in the stairwell foyer however this will be due to the roof. New Windows were also going in. Staff were fabulous, nothing too much trouble, also making time to talk to guests. The owner also came out at mealtimes to check everything was okay. My family and I look forward to returning to this hotel next year to see the further improvements made. One to watch I do hope this hotel thrives to become one of the best in the area. Nice to see that both owners and staff have the same vision and are working for the business to succeed.
A guest said...
Stayed 20th September 2019
What a lovely stay we had. The food was outstanding and the staff were very attentive, especially Kerry, it was a beautiful area and very relaxing atmosphere.
stewart robertson said...
Stayed 29th July 2019
We loved this place.We found the room,the friendly service and the food exemplary.Castle Douglas is a charming town.
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