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Arrochar Hotel, Arrochar

Main Street, Arrochar, G837AU, UK

Guest Reviews

Overall Guest Rating

76%

Iain Kennedy said...

70 %
40%
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80%

Stayed 24th October 2020

Hotel staff are doing everything possible to keep everyone safe, with plenty of hand cleaning stations and signage around the place, we were disappointed with the room we where allocated as having stayed on a few occasions previously we felt extremely underwhelmed against what we had received before especially the bed that didn’t make for a good nights sleep. On the other hand, both staff and food were excellent and we would go back again.

Catherine Mcinnes said...

94 %
80%
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100%

Stayed 22nd October 2020

Had a lovely overnight stay here, the view across the loch was stunning. Staff were friendly & helpful & the food was lovely. Covid care was excellent. Looking forward to returning in January for our wedding anniversary

A guest said...

80 %
70%
80%
90%

Stayed 21st October 2020

Room small but cosy, lovely views of loch long. All the staff friendly and helpful, food excellent, not a single thing I could complain about, excellent value for bargain price we paid for our wee break.

A guest said...

87 %
80%
90%
90%

Stayed 19th October 2020

Nice hotel great staff and service only downside was our room was not cleaned well and beds made while we were there but would stay again.

A guest said...

10 %
10%
10%
10%

Stayed 19th October 2020

Wow what a place. Never in my life have I tasted mushroom soup like that. From a distance this hotel looks nice, once inside a little more like faulty towers.

Mark Nesbitt said...

67 %
60%
70%
70%

Stayed 18th October 2020

Basic but comfortable and clean room with good views. Pleasant helpful staff, under the Covid cirstances. However we asked for an ice bucket for the room but none was available. Pity since you were not aloud to drink in public areas. The food was good but there should have been a guide to the curry strength.

Carolyn Redmond said...

74 %
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100%

Stayed 16th October 2020

We had a lovely 2 night stay here, its a lovely big hotel in picturesque surroundings, unfortunately for us ,our room overlooked the run down, rubbish filled back yard and bin area, before we unpacked we asked reception if we could be moved to a loch view room, even offering to pay extra if necessary, but the very rude receptionist informed us that the hotel was fully booked. So i would advise people to ask for a loch view room at time of booking. After a pretty bad start we decided just to shut the curtains and avoid the rude receptionist and have a nice time, which we did, all other staff were lovely, food was amazing and the room was very clean!

kathleen McDowall said...

87 %
90%
90%
80%

Stayed 18th October 2020

Nice hotel was lucky enough to have a Loch view room. Food good and reasonably priced. Very good social distancing measures in place. Staff pleasant and helpful.

Fiona Blacklock said...

100 %
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100%

Stayed 16th October 2020

Fantastic night away , lovely hotel, room with a view, lovely staff ,lovely meal and an extra surprise seeing a whale in loch long will defo be back

Douglas Cruden said...

80 %
80%
80%
80%

Stayed 14th October 2020

We booked the romantic package(DBB), lochview room, prosecco & chocolates. The room(no 2 on ground floor)was the basic hotel room, basic bathroom, with the shower in the bath, hospitality tray, comfy bed, superb view of loch long. Our dinner(3 course)was good(no alcohol so no wine), my Wife had roast beef, which she liked, and I had hake, again fine, the whole dinner was pleasant. Breakfast was open buffet, but you picked what you wanted, and staff member served you, all in all a pleasant over night, and would stay again.

Eunice Bright said...

50 %
50%
50%
N/A

Stayed 12th October 2020

Staff not that friendly or helpful rooms very dated stairs up to rooms carpet was dirty dog hairs very off putting. Ended up having to move rooms as bath had chip in it and with covid did not think it was appropriate. Second room the bath had 2 chips and had been very badly filled in. Hotel could do with upgrade in the end didnt stay wasn't comfortable with so many dogs. Definitely will not book again.

A guest said...

94 %
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100%
100%

Stayed 12th October 2020

Great stay stunning views and great walking trails.hotel staf very friendly nothing is a problem. Food really nice. Rooms clean with tea and coffee and biscuits nice touch.thank you all very much.

jill gordon said...

67 %
80%
80%
40%

Stayed 12th October 2020

Hotel was Covid friendly, food was average, rooms were clean, but there was an awful smell outside our room like cats urine (that’s the only way you could describe it ) that bit of the hotel needed an update it looked like they had started already as the stair carpet had been ripped up!!

Thomas Houston said...

94 %
80%
100%
100%

Stayed 12th October 2020

Given the restrictions imposed the Hotel made our stay as normal as possible. Staff were great being very attentive. Breakfast was first class as was dinner. Great value hotel.

A guest said...

60 %
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50%
80%

Stayed 10th October 2020

The hotel said they had no beans left for the Sunday breakfast as they had run out on Saturday. As I don't take fry up breakfasts I only take beans and toast, it wasn't all that good.

James Kennedy said...

87 %
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100%
80%

Stayed 10th October 2020

Very relaxing break brilliant scenery very good food cracking price hotel dated but spotless old charm don't expect 4 star

K Middleton said...

50 %
50%
50%
50%

Stayed 8th October 2020

The deal we got was superb to be honest however a few things spoiled our stay . On arrival the guy at reception was anything but friendly he also wanted paid on arrival not departure and managed to give me wrong change !!!. I asked to pay for room upgrade but couldn't get one as hotel too busy . The room we got was basic with the shower not really up to much with little water coming out of it . The radiator on wall took to falling off on day 2 !!!. Again the deal we got covered room issues well just about . Foodwise the breakfasts were excellent however our evening meal on second night was a disaster due to constant covid 19 rule changes. The foreign bartender had already got my back up by checking my 20 quid note wasn't a fake and being bitchy when i asked about ordering our meal. After ordering and paying for our meals and soft drinks he then 20 minutes later outdone himself when i nipped to the loo by demanding my wife take her drink outside or to her room saying rudely we should not be drinking it in the lounge .i argued when i came back that we were entitled to have a soft drink in lounge with our meal but no he was not having it and like 2 scolded children we were sent to our rooms .of course when we came back our meals now warm at best were waiting on us ..suffice to say my wifes sizzling fajitas were anything but !!!. When eating our offerings the barman came over and offered us a soft drink as he had now decided he was in the wrong . Rules keep changing but this was ridiculous and spoiled our stay without doubt .

A guest said...

70 %
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80%
80%

Stayed 8th October 2020

The hotel are doing well with all the restrictions,hand gel, good system at dining room .staf cheery . Hotel a bit dated ,room was cold . Meals really good, breakfast is buffet style but you are served by the waiters. Location is great lovely views of the loch from our room . Beer garden overlooking the loch which would benefit from some outdoor heating especially in the current cirstances.

Thomas Gilmour said...

84 %
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Stayed 7th October 2020

Very friendly staff and great food with a fantastic view from our room and our puppy loved meeting loads of new doggy and human friends. Will definitely be back.

Alison Moody said...

84 %
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100%

Stayed 7th October 2020

Enjoyed my stay but disappointed with the room as we were on the first floor room 135 very small & dated room with a view to 3 calor tanks in the garden and the main road so sleeping was difficult with large lorry’s and a busy road whereas the view to the Loch would have been awesome. Hotel was full so it was busy and the meals were good so can’t complain too much. Staff friendly and so would visit again only if I could have one of the larger rooms facing the Loch. This was my first hotel break experience and thought with the best room available tagline we might have had something nicer. I took pictures of the room but would avoid it if anyone is offered it!

Denise Lumsden said...

87 %
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80%

Stayed 8th October 2020

Had a really enjoyable stay. Our room had a lovely loch view. Staff very friendly and helpful. Excellent value for money and used our voucher for dinner which was great. Would definitely return.

Zena Rowland said...

47 %
70%
20%
50%

Stayed 1st October 2020

I have stayed several times at this hotel with no complaints however on this occasion my experience was very disappointing. I understand fully that due to Covid 19 it was never going to be the same as before but the chap on reception and the chap behind the bar were anything but welcoming. No smiles, no friendly chat and altogether very dismissive. Our arrival information said bar food would be served from 1pm but on trying to order was informed that bar food would not be served until 6pm which was no use to us as we had booked our evening meal for 7.30pm. The pub up the street could serve food all day so I don’t understand why the hotel could not? I would seriously have to think before booking this hotel again.

Karen Cox said...

77 %
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Stayed 7th October 2020

On arrival staff We're very helpful . We then left for the day so just put our bags in and left . We returned back very late and got to bed . I didn't sleep as bed was small for two people and very in comfortable the floors where all Un even was as if I was walking and they were going to fall in Room was clean . Breakfast next morning was nice . If bed had been better it would have been really good stay

Jacqueline Paterson said...

94 %
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80%

Stayed 7th October 2020

Lovely hotel in a stunning location..we had a loch view room..breakfast and dinner excellent..will absolutely return

A guest said...

94 %
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100%

Stayed 5th October 2020

We were super impressed with the Covid measures put in place at this stunning hotel. The staff were very attentive and the set up at breakfast was efficient and faultless. Location is stunning at the hotel and we would definitely recommend it.