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Radisson Blu Hotel Durham, Durham

Frankland Lane, Durham, DH1 5TA, UK

Guest Reviews

Overall Guest Rating

92%

Jacqueline Hepple said...

84 %
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Stayed 3rd January 2020

Fast check in, problem getting into room but 2 very helpful housekeepers helped resolve that. Dinner was a set menu, choice was limited but tasty. Breakfast was delicious. Spa & pool was so so. Room was spacious & clean. Location is perfect for shops & nightlife.

A guest said...

94 %
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80%

Stayed 31st December 2019

.

Mark Bagnall said...

84 %
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80%

Stayed 29th December 2019

Really enjoyed my stay here on the 29th of December. Staff were really friendly and helpful. Room was spacious and clean. Spa facilities were more than adequate for our needs. The evening meal and breakfast was really nice. Overall a really good stay.

Sharon Buckle said...

100 %
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Stayed 29th December 2019

Fantastic stay clean rooms food beautiful spa beautiful will be booking again staff lovely.

John Lowe said...

84 %
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100%

Stayed 28th December 2019

Lovely assessable room really big wet room .The heating not working in room despite changing thermostat . We also attended the Gala dinner New Year’s Eve again and last year . Don’t think we will attend next year as singer not great and just DJ most of the time . 7

Luke Embleton said...

100 %
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100%

Stayed 22nd December 2019

I booked this hotel for my son and daughter-in-law as a little honeymoon break but hadn't told the hotel this.When they arrived and the hotel found this out, the river room they had asked for as an extra was refunded to them as well as the nights parking charge. There was also a bottle of champagne delivered to them while they were in the spa. So a big massive thank you for making their stay more memorable

A guest said...

84 %
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80%

Stayed 20th December 2019

Perfect

A guest said...

100 %
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Stayed 19th December 2019

Had a really lovely relaxing night. Staff were very helpful and room was comfy and warm. Enjoyed using the pool and sauna. Close to Durham City Centre so easy to pop out for a stroll round the shops and pubs. Will definitely go back.

Karen Miller said...

87 %
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80%

Stayed 18th December 2019

Good location. Friendly staff, comfortable room and good service.

Alan Evans said...

77 %
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70%
70%

Stayed 14th December 2019

Great hotel, nicely located for Gala Theatre, town centre and bars.

rosemary barker said...

100 %
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N/A

Stayed 8th December 2019

The staff were friendly helpful and professional the room had everything needed for a perfect stay and was lovely and clean

Christopher James said...

100 %
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100%

Stayed 8th December 2019

Loved it wish I had stayed longer will definitely return to Radisson Blu . My hotel offer for the Radisson Blu is amazing value.

norma Tindle said...

90 %
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70%

Stayed 8th December 2019

Fully recommend this hotel. The staff were fantastic particularly Stephen on reception who helped my husband and I with first aid after my husband fell on the way to Durham. We were given a complimentary upgrade to a beautiful river view room and free drinks in the bar. Dinner was average but service in the restaurant was very good. Lovely breakfast. Staff brilliant. Excellent location for city centre.

kate wylie said...

80 %
80%
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80%

Stayed 6th December 2019

Beautiful hotel with extremely friendly staff. We did have to ask for ice 3 times to later discover it was available for us to get ourself. The breakfast was fantastic but unfortunately we arrived to eat at 10.30 by which time the food warmers were already switched off and only thing hot was the sausages. A real shame as it was a brilliant spread. Evening meal was delicious.

Philip Bradley said...

84 %
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90%

Stayed 1st December 2019

Lovely hotel . Rooms very clean and specious . Evening meal very nice and breakfast I couldn't fault. Excellent stay

A guest said...

100 %
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100%

Stayed 22nd November 2019

Had a great stay. lovely location, room and view. Staff very friendly and food was great

michelle coxall said...

80 %
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80%

Stayed 2nd November 2019

Hotel was lovely only problem was when we went Into the restaurant we where given a menu when we asked if we could have anything from this menu because we where on a deal we had the menu was taken away and we where given a different one you would think that they should know what deal you were on Then when we went to pay they charged us for the meal and also for 2 bottles of wine when we only had one bottle which again we had to explain ourselves

Maggie Clowrey said...

80 %
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80%

Stayed 31st October 2019

Very friendly and helpful staff, lovely comfortable upgraded room with nice amenities having a great view of river wear, Church, Castle and the cathedral.

A guest said...

70 %
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100%

Stayed 30th October 2019

We had a 1 night stay at the Raddison Blu Durham - the hotel is new and the staff at check in / restaurant were so friendly. The evening meal was nice but the choice at breakfast was excellent. Across the bridge from the font of the hotel and a few minutes walk you are in the centre of Durham which is just stunning - I wish we had booked two nights here instead of moving on to York and we would have had time to use the spa - definitely recommend Raddison Blu - Fiona Sheffield

A James said...

84 %
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50%

Stayed 27th October 2019

Staff friendly and helpful. Room was excellent. Wonderful views across the river and floodlit cathedral. Food not as good as expected.

David Bradley said...

94 %
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90%

Stayed 27th October 2019

Friendly staff who made us feel very welcome...excellent service and absolutely amazing value....faultless.

Barbara Hutchinson said...

100 %
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Stayed 25th October 2019

We had a lovely stay staff could not do enough for you .Rooms were large and very clean have booked another night for daughter and boyfriend at the same hotel .

H Sievewright said...

94 %
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Stayed 14th October 2019

Fabulous hotel, comfy beds and spacious rooms. Hotel staff friendly and quick to attend to your needs. The breakfast was very good value with over 90 items on the menu. TOP TIP - you can eat from the bar menu which has more choice than the special menu at the restraunt. We were only made aware of this when checking out.

Gwen Messham said...

100 %
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Stayed 13th October 2019

Hi we were very happy with our stay, everything was perfect we will return thanks

Sandra Grant said...

100 %
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Stayed 12th October 2019

Loved the Hotel location was brilliant