Stirling Highland Hotel, Stirling

Stayed 28th November 2013

Good value deal. Bedrooms were comfortable but far too hot.

Stayed 2nd November 2013

Unfortunately the only issue we had during our stay was that the carlsberg lager pump could not be used as the keg had just beeen changed and the beer was warm and could not be poured this was the case for our entire first evening and we had to pay more money for bottled lager which was not really what we wanted, very very disappointing. My husband is a brewery employee and he was angry that this was the case as it was totally avoidable.

Stayed 1st November 2013

Good hotel in good location.

Stayed 21st October 2013

beautiful location, friendly staff well impressed. would go back again

Stayed 20th October 2013

very comfortable stay. Staff friendly and obliging. Food excellrnt.

Stayed 14th October 2013

Just returned from excellent 2 night stay. Staff very helpful and attentive and food very good. Rooms comfortable and very warm for the time of year. would return.

Stayed 12th October 2013

Had a lovely time, very central . Nice staff. Only problem was the sound of water tank filling in the morning above our room !

Stayed 29th September 2013

Lovely hotel. Very central in Stirling. Food is excellent and staff very friendly. Rooms are spacious and comfy.

Stayed 28th September 2013

Stayed 2 nights, first night room not good, gloomy, dusty, broken lightshade and bulbs but due to wedding, no alternate rooms free. Moved for 2nd night to better room. Food at dinner very good, pleasant atmosphere and helpful staff. Breakfast plentiful and filling. Used beauty treatments, good, but not pool although it looked nice. Hotel very conveniently situated in centre of town and easy to get to. Worth mentioning in 'blurb' that only a few hundred meters from Stirling Castle.

Stayed 28th September 2013

In general, amost enjoyable short break. accommodation, food and refreshments were all top class, although having to wait an hour for dessert on Sunday evening took a bit of the shine off.

Stayed 24th September 2013

Staff professional and courteous . Dining room staff attentive , warm and friendly without being intrusive. Special mention and thanks to the young lady with blonde hair in pony tail... sorry don't know name... she was a gem and a real pleasure to meet. Dining room a bit on the cold side and draughty . Breakfast cold buffet extensive and interesting. Breakfast hot selection very poor. Although good selection , the food was tepid at best . Bacon overcooked , fried eggs hard , sausages overcooked , tomatoes barely cooked . The hot food was displayed in dishes over bain marie , however when a tray was removed and replaced , the tray was cold and it would have taken time for its surface to heat up over the hot water. Bedroom comfortable but had 2 bulbs needing replacement , one in lamp and one in bathroom. Bathroom adequate with plenty of towels . Bath difficult to step out of and hand rail in wtong place s it was nearer shower than centre of wall. View of under rim of W.C. not pleasant as it was very dirty and hadn't been cleaned. Facial tissue box only had a couple of tissues in it I had spread up bed , prior to domestic staff cleaning room arrriving , and returned to find my hasty work had not been rectified ie duvet was longer on one side than the other.... so bed not touched. I know the points are perhaps nit picking , however the hotel does sport 4 stars . We have stayed before and will return . Overall we had a pleasant stay Thank you

Stayed 18th September 2013

The Highland Hotel in Stirling is full of character and in that respect it stands out amongst many 4 star hotels. The building is laden with individuality having been in its previous life, the High School of Stirling. The bedrooms are clean,spacious and comfortable with all the expected amenities with the possible exception of a safe. The facilities of the hotel are very good as is the service from the pleasant and helpful staff. Best of all is the food which is exceptionally good.

Stayed 25th May 2013

They made a few mistakes with the bill, which was unfortunate but otherwisde enjoyed our stay. Staff very friendly.

Stayed 17th April 2013

hotel is in an excellent position in the centre of stirling,the rooms are lovely, the food was excellent,the staff very very freindly.

Stayed 11th April 2013

This is the second time we have visited this hotel as a family and it has by far the best set up for a family who can't have two kids sharing a bed. The kids in a separate room just off ours is ideal. They have there own space, albeit small, TV and bunk beds. The leisure pool is lovely a bit warmer than some others we have visited and the food and wine is sufficiently grown up for us but cater a still for the wee ones. Add in its proximity to the castle and it is a winner.

Stayed 7th April 2013

This hotel is no 4 star. Beds uncomfortable,rusty water stains in bath. Although staff in evening lovely and apologetic service was poor food was average. Breakfast service was bad was eating cearal when cooked breakfast came quality was cheap. Pool was like public baths nowhere to hang towels or robes no where to sit only 6 beds. I have stayed many times in 4 star hotels through classic britain but have to say this was the worst. We made the most of it but would not stay here again

Stayed 5th April 2013

Staff were ever so friendly and made the stay really nice . Would recommend this hotel to anyone visiting the Stirling area and will definitely return thank you

Stayed 3rd April 2013

Enjoyable Stay. However it was stated we would get bathrobes, slippers and late check out with the deal, and we never. Bedroom 333 seemed 2 be a long trek to any other part of the hotel.

Stayed 3rd April 2013

staff were excellent,very helpful,professional and polite.rooms a wee bit dated,but clean.breakfast good but could have been warmer.great location for castle.courtyard carpark secure and handy,could see my car from room.

Stayed 3rd April 2013

REALLY NICE HOTEL WITH LOVELY FOOD AND WE HAD A BEUTIFUL LARGE BEDROOM

Stayed 28th March 2013

Staff very pleasant and nothing toomuch trouble. Leisure facilities of a good standard. Excellent quality of food and a wide choice available.

Stayed 28th March 2013

fantastic stay, hotel staff really friendly & helpful. Great beds, great breakfast & dinner superb, well worth the money. Also a nice little pool for a swim

Stayed 23rd March 2013

The staff at the hotel were wonderful could not do enough for us will certainly go back there. Bedrooms were a wee bit run down other than that wonderful.

Stayed 20th March 2013

I took my family to the Buchanan Arms, we have used he hotel several times before, we were celebrating 40th Anniversary. The staff were excellent and went out of their way to make our stay exceptional. Again we could find no fault and look forward to our next visit.

Stayed 16th March 2013

Hotel really nice in a great location near all the sights and shops.Breakfast had plenty of choice. Dinner was beautiful but the service on a Saturday night was really bad. We waited 40 minutes 2 be seated even though we had booked a table then after we got our starter we waited another 50 minutes for our main meal the head waiter saw i was getting annoyed and offered us 2 complimentary drinks .