Scotlands Spa Hotel, Pitlochry
Guest Reviews
Overall Guest Rating
77%
Overall Guest Rating
77%audra baxter said... Hotel has replied
Stayed 2nd February 2013
Good food lovely staff. Modern rooms. Corridors to roomd needed updated with new carpets and wallpaper paint etc.
Hotel reply...
Thanks for taking the time to review your stay with us, glad you enjoyed or meals and that my staff looked after you so well, my corridors well where do i start thats high on my agenda just now especially carpets, done the re-paint about 3 weeks ago now looking better by my hallways needs picture's and new carpets. Thanks again for your review Regards Donald Macleod Manager
Janet Whiteman said... Hotel has replied
Stayed 25th January 2013
Excellent facilities. Good food, comfortable rooms, friendly staff
Hotel reply...
Thanks for taking the time to review your recent stay with us and glad everything went well and my staff looked after your thanks again for your review Regards Donald
Lilian Keenan said... Hotel has replied
Stayed 12th December 2012
We were made welcome, and given an early meal as we were going to the theatre that night. We also enjoyed a swim in the morning before leaving.We enjoyed our stay
Hotel reply...
Thank you for taking the time to review your recent stay with us and glad you enjoyed your couple of days and my staff looked after you with your requests Regards Donald
stewart gillespie said... Hotel has replied
Stayed 1st December 2012
Nice hotel looks just how it should in the middle of Scotland great food
Hotel reply...
Thanks for taking the time to post your review glad you enjoyed your stay with us and see you again soon Regards Donald
Janet McGuire said... Hotel has replied
Stayed 17th October 2012
Our family room turned out to be in an annex across the road from the main hotel without any parking and upstairs. It was not helped by the fact that we had to unload our car in the rain and trudge 200 yards with bags and baggage. This also entailed getting dressed up in outdoor clothes to take our grandson to the leisure pool - not ideal. The family room(s) were however very clean and well maintained which is more than we could say for the dining room. There was a 'furry' coating of dust on the ledge round the dining room and it had clearly not been dusted for quite a long time. The cooked breakfast was poor and paltry to say the least and on the second morning we just had cereal and toast and bought a meal later in the morning on our way home. We stayed at this hotel two years ago and, while not exactly the best then, it has clearly gone down in our estimation since then to the extent that we would not consider staying there again. Very disappointed.
Hotel reply...
Thank you for taking the time to review your recent stay with us my apologies that your stay was not as memorable as it should have been, when it rains it never that nice especially if you have a lot of baggage, Dunevis rooms are lovely big rooms ideal for families sorry it wasn't the main hotel. Was very surprised that you found the restaurant dusty it is checked regular by Housekeeping. Very sorry that you never enjoyed your breakfast meals normally best meal of the day and can only apologise that this was not the case. Thanks again for your review Regards Donald
Fiona Agnew said... Hotel has replied
Stayed 14th October 2012
Nice clean room and good service at check in. Food was very good, plenty of choice! Service in restaurant was excellent! Great choice for breakfast as well! The only problem we had was trying to get a drink at the bar, no staff around to serve but was mabye because it was a sunday night or all the staff were busy with the dinner service. We would stay again.
Hotel reply...
Thank you for taking the time to review your staywith us and I'm glad you enjoyed your stay and that everything went well, sorry about the lack of staff serving on the bar needing to re-look at how we manage this Regards Donald Macleod
william mccartney said... Hotel has replied
Stayed 8th October 2012
Nice enough hotel although a bit dated, we were in bank outside hotel a bit noisy asked to be moved but no accomodation in hotel and not really interested. Food nice although breakfast food not replenished if you go for breakfast after 8.30am. Overall enjoyed stay but room for improvement in current climate. staff in reception could be more pleasant.
Hotel reply...
Thank you for taking the time to review your stay with us sorry my receptionist looked non interested in moving your room I'm sure that was not the case as I know the hotel's been very busy. Will pass your comments onto my Head Waiter about the buffet not been replenished. Thanks again for your comments Regards Donald
Moira Gourdie said... Hotel has replied
Stayed 28th September 2012
Friendly, helpful staff. Food very good. Bedroom quite small but clean ? if 'Best Available'though. Happy to return.
Hotel reply...
Thanks for taking the time to review your stay with us glad all went well and thanks again for your comments Regards Donald
pauline alexander said... Hotel has replied
Stayed 18th September 2012
stayed at scotlands hotel for two night break, had a super time, staff very friendly, food was excellent, room was spacious and clean, would highly reccomend
Hotel reply...
Thanks for your review of your ecent stay with us glad you enjoyed your stay with us and hope you'll return again soon Regards Donald
alexander parker said... Hotel has replied
Stayed 24th September 2012
poor power from shower
Hotel reply...
Thanks for your review apologies about the shower Regards Donald Macleod
Isabel Quinney said... Hotel has replied
Stayed 17th September 2012
Thanks to ALL staff who made our stay at Scotlands Hotel most relaxing and enjoyable.
Hotel reply...
Thank you for your lovely review and will pass onto all my staff thanks again Regards Donald Macleod
Sally Guthrie said... Hotel has replied
Stayed 5th August 2012
I was very disappointed with this hotel, I had booked it as a special night away to relax after my sons wedding. The evening meal was poor and unappetizing, the bread was stale. We were not offered a drink/wine with our meal or coffee after and went out of the hotel for both. The room was small but well furnished, the window was in very poor condition with a view of a wall. The bathroom was in poor condition with thick dust on pipes although toilet/bath/sink were clean. The breakfast was much better and more palatable.
Hotel reply...
thank you for taking the time to review your stay with us sorry we did'nt get it all right during your stay with us normally my chef gives 100% and the bread we make ourselves now, my apologies this was not to your liking and glad that breakfast was an improvment. Thanks again for your review Regards Donald Macleod
John McGavin said... Hotel has replied
Stayed 1st August 2012
GREAT BREAK AND STAFF VERY HELPFUL WOULD GO BACK
Hotel reply...
Thank you for your lovely comments and hope you'll return again soon Regards Donald Macleod
avril landt said... Hotel has replied
Stayed 25th August 2012
Room not up to executive standard. Tiny tv. Cooked Breakfast oily. Some staff not very friendly. Would neve recommend to others.
Hotel reply...
Thank you for your review sorry you felt our executive rooms were what you expected, all our tvs are the same size throughout the hotel, my apologies that you found our breakfasts oily normally gets very good reports sorry this wasn't up to scratch when you stayed, regarding the staff would need more information on this as again my staff are normally all very polite. Regards Donald Macleod
Colin Wood said... Hotel has replied
Stayed 18th September 2011
It is some time since we visited. The hotel is very well situated but seemed rather out of date. Rooms did not come up to standard and we would not seem to be tempted back again to this hotel
Hotel reply...
Thanks for your review sorry to read that you never enjoyed your stay with us, our rooms were upgraded in 2008 and are re-painted every 6 months just now Regards Donald Macleod
Elaine Murphy said... Hotel has replied
Stayed 3rd March 2012
There was no room booking for us on arrival and we were eventually accomodated in the annex, which was not what we wanted. Having elderly guests with us, it was not the easiest having to come outside on icy pavements to reach the dining area.
Hotel reply...
Thank you for your review my apologies that we never had a copy of your booking i'm sure my receptionist did their best to accomodate both your rooms together Regards Donald Macleod
Isabel Wightman said... Hotel has replied
Stayed 6th May 2012
Scotlands hotel is a lovely place to stay ,food and service very good , if your going for just one night the check in was a bit too late to give you time to enjoy the thr facilities
Hotel reply...
Thank you for taking the time to review your stay with us glad you had a great break with us, regarding check in if the rooms are ready we normally let guests check in sorry if this kept you from using our facilities Regards Donald Macleod
ian grieve said... Hotel has replied
Stayed 18th July 2012
good value price about right for this hotel
Hotel reply...
Thanks for your short review glad you enjoyed your stay with us Regards Donald Macleod
Peter Brown said... Hotel has replied
Stayed 27th December 2011
We booked a txmas break but feeling unhappy decided to leave the Hotel early. We found the food offered really dreadful, not even of roadside cafe standard. The room we were given was excellent and all of the staff were super pleasant. The decor in the common rooms was very depressing. We were very disappointed and do not think we would stay there again.
Hotel reply...
Thank you for your comments i'm sorry you never enjoyed our meals with us and left early. The hotel gets re-painted twice a year and we try our best to keep up with maintenance issues Regards Donald Macleod
Lilian Keenan said... Hotel has replied
Stayed 18th September 2011
we enjoyed our stay and staff were most helpful
Hotel reply...
Thank you for your lovely review and glad you enjoyed your stay with us Regards Donald Macleod