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Isles Of Glencoe Hotel, Ballachulish

Ballachulish, Ballachulish, PH494HL, UK

Guest Reviews

Overall Guest Rating

87%

william gray said...

87 %
90%
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70%

Stayed 20th January 2014

This was our first visit to Isles of Glencoe and will not be the last. We found all the staff courteous and always willing to help. The hotel is very friendly and kept clean and tidy.

Louise Higgins said...

74 %
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70%

Stayed 20th January 2014

Enjoyed our stat at this user friendly hotel. Overall clean and cosy with good facilities and brilliant location. Friendly helpful staff. Perfect for families.

A Fenix said...

94 %
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90%

Stayed 19th January 2014

Food and facilities were excellent and the staff friendly and helpful. rooms were clean and spacious and view must equal one of the best in the world even on a bad day.

James McCabe said...

94 %
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90%

Stayed 18th January 2014

Friendly staff, good service, room very comfortable, although could hear residents in other room.

Gordon Stewart said...

70 %
50%
90%
70%

Stayed 17th January 2014

We love staying at the isles, The staff are fantastic, The views are overwhelming. I have been going to the isles since around 1997 and have had the most relaxing time ever. Only disappointing issue is, the rooms etc are very very tired. But they are clean. The lounge area is also so tired. The sofas are all collapsing under your seating, They really are in desperate need to be replaced. But I love going to the isles, And going the fab walks etc. Just hope they spend a little money. We have brought this to the staff attention at reception. But really really fab staff, Thank you everyone at the isles for another great long weekend.

Derek Kennedy said...

90 %
90%
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80%

Stayed 17th January 2014

this was our 3rd visit to the isles and agian it was an excellent room service was first class all staff very friendly great value break and will return

J Hume said...

70 %
70%
90%
50%

Stayed 13th January 2014

Menu same every night- choice of 5 main courses

Russell Adams said...

30 %
60%
0%
30%

Stayed 10th January 2014

The hotel is in a beautiful location with wonderful view from our bedroom and from the dining room. Sadly the hotel is now looking very run down. Having stayed there about 10 years ago I noticed a considerable change in standards. Carpets everywhere were threadbare, the furniture was also showing its age and threadbare patches were evident everywhere. The seat I was offered at breakfast was badly stained and I had to change it. Stains were evident on the carpet and you just felt the whole place needed a right good clean. Food menu was very limited and just so so when it came. We ate at the local pub on the second night. Breakfast was reasonable though. Place needs a major overhaul.

Hugh Kane said...

87 %
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90%

Stayed 3rd January 2014

A wonderful time was had as always

Scott Justice said...

94 %
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90%

Stayed 3rd January 2014

Great deal at only

Zack Gilbert said...

64 %
70%
60%
60%

Stayed 27th December 2013

My wife, son & I stayed at the Isles of Glencoe Hotel for two nights between Christmas and New Year on 27th & 28th December. After reading the reviews we were a little concerned before arriving. However we had an exceptionally good receptionist on our arrival who made us feel very welcome. Sadly we did not take her name but she should be up for particular commendation. Whilst, as stated in some reviews we had read, the rooms are indeed a little tired but ours was clean and comfortable and the view was stunning. The leisure facilities were really good. We had breakfast both days and these were of a good standard and there was plenty of choice. We had evening meal on the first night but this was ok but not great and we would say the same about the service. It's a shame because we would have eaten here a second night had it been better so this was a missed revenue opportunity for the hotel. Overall we had a really good stay. Some reviewers are expecting too much for the price that they pay. It is not 5 star that is for sure but we were offered what we considered to be exceptional value for money. We came away having both a good experience and memory of Glencoe and would return to the Hotel again if we should visit the area.

jim harvey said...

90 %
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90%
90%

Stayed 27th December 2013

An excellent couple of days.

Sylvia McCulloch said...

37 %
40%
40%
30%

Stayed 27th December 2013

Unfortunately e did not enjoy this hotel and left after just one night. There were security issues with the room (trouble locking/unlocking door and was told to wiggle handle till it locks.!!)Room was also very dusty, curtains torn, food was not great (I had stomach upset after dinner (was charged for two dinners when it was part of package (have asked for it to be refunded but not as yet). Wet dogs allowed in lounge, guests drying socks and clothes with hairdryer in lounge whilst we were having lunch..!!! Only saving grace was a lady called Dot who served us, she was lovely and always had a smile. We will not be staying there again.

Theresa Ayton said...

57 %
40%
70%
60%

Stayed 27th December 2013

I have been going to the isles of glencoe for 6/7 yrs but it has got very tatty looking. Bathrooms could be doing with refurb or at least a deep clean as the tiles have got a lot of black grout. Chairs in dinning areas are all stained and so is the carpet.. the staff were good but very stresssed out and complained to us about other guests being difficult. The pool is dirty and had tide marks round the edge........scummy and smelled funny. I dont think i will b using this hotel again

Susan Kelly said...

84 %
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90%
90%

Stayed 20th December 2013

Lovely hotel, service great, always a pleasure to return

james gregg said...

94 %
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90%

Stayed 20th December 2013

friendly staff. excellent location

Di Ai said...

90 %
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80%

Stayed 19th December 2013

booking by classicbritain, easy and quick, hotel was in excellent size of family room for 3 nights, very friendly staff service. enjoy full English breakfast and nice coffee. swimming pool between 7am-10pm in very good condition all around. highly recommend to any of my friends.

John Fraser said...

90 %
80%
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90%

Stayed 15th December 2013

this is still a first class get away from it all place but afraid the furnishings are in bad need of being upgraded mostly in the lounge area, but the staff all cope very well and are as friendly as ever

Monica Smeaton said...

74 %
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70%

Stayed 14th December 2013

Outstanding location. Hotel was lovely, superb views from rooms, bar and dining area. Swimming pool was warm and clean. Very child friendly place with toys and park outside. Staff were excellent too. Food was nice but not Gordon Ramsay quality. Excellent value for money and will be returning.

morris s said...

90 %
90%
90%
90%

Stayed 11th December 2013

had a good two days break at this hotel service was good room was good food good a bit plentifull use of the pool fine.Ok not very busy, could may have changed the menu even for two night stay.otherwise a great stay and if the weather had been better the room view great.

David Bell said...

74 %
70%
80%
70%

Stayed 8th December 2013

lights in residents lounge/ bar area a bit too bright.

Malcolm Stewart said...

60 %
80%
60%
40%

Stayed 7th December 2013

The reception staff were excellent but on the Sunday there was no atmosphere or soul in the lounge as the stove was not lit. The sofas in the lounge were grubby and some of the dining chairs had holes in the upholstery. On the two course meal deal the two main courses we had planned were at a supplement and the house red was quite unpleasant. The leisure facilities were a pleasure to use but the piped Christmas music on a loop all through dinner was tedious. Next time I would choose to stay at the Ballachulish Hotel and use the facilities at the Isles of Glencoe. I would also make sure that I was able to choose from the full menu.

M Naismith said...

77 %
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80%

Stayed 6th December 2013

This was our 3/4 visit to this hotel and I felt this time that it was a bit tired looking. Sofas were needing cleaned and several of the dining room chairs were badly stained. The sheet on our bed had a small hole, no mattress cover and one of the bath towels was badly marked, this was not noticed until the last morning. Hopefully these areas will be addressed in the near future as we usually are delighted with this hotel

Colin Mauchlen said...

70 %
70%
80%
60%

Stayed 5th December 2013

Arrived day after storms had passed through and found all well at hotel. Checkin was slightly delayed due to system failure down to storm. No issue with delay as staff were very friendly and hospitable. Room was a very good size ( family room ) perfect view out over the Loch. Room could have done with a touch of paint. And a good clean as standard of housekeeping was not the best. ( cob webs, dirty carpet edges and curtains were very dusty and torn). Service at bar and meals was very friendly and attentive although there was some confusion over the deals that people had booked Various different types of vouchers allocated at sign in that the staff did not appear to be fully aware of how to operate. Food.was of a reasonable quality: standard fare on fixed menu's.

Wendy Lynch said...

87 %
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80%

Stayed 23rd November 2013

We had a lovely stay. The rooms were large and comfortable and the views amazing. I can't find anything to complain about in fact. We all enjoyed the food and had a great laugh with the lady serving us (don't know her name but her dog had just eaten her sofa!!) The deal we had with a 2 course dinner with a bottle of wine, loch view room and a late check out of 1pm was fantastic value!