Find my Hotel Break

Search Breaks by:
2
Done

advanced search

Close Window Close Window
Star Ratings:
Hotel Types:
Personal Preferences:

Redworth Hall Hotel, Redworth

, Redworth, DL56NL, UK

Guest Reviews

Overall Guest Rating

88%

john mckeown said...

97%
90%
100%
100%

Stayed 22nd October 2017

Outstanding hotel, outstanding food, outstanding value for money?

A guest said...

64%
70%
90%
30%

Stayed 21st October 2017

The staff were fantastic,as was the hotel and spa. BUT my wife and i were in room 107 it was her birthday treat from myself, one of the curtains was hanging down, also a lot of damp and black on the curtains. Not ideal for people with asthma or bad chest. Which my brother in law has, and stayed in room 112 where the curtains were not much better.We had evening meal which was pathetic . We ate in a little room at the back of the restaurant . The meal was included in the deal , but should get top quality food the same as everyone in the main restaurant

Louise Hartley said...

74%
100%
80%
40%

Stayed 22nd October 2017

Another enjoyable time. Staff in spa very helpful, room very comfortable and warm. The only issue was my first choice main course wasn't available and my second choice was very bland. We were last at the hotel in February and was shocked to see the menu was exactly the same maybe time for a change.

Stephen Blakesley said...

47%
50%
50%
40%

Stayed 20th October 2017

Both myself and my partner were looking forward to this birthday weekend away. From the start the check in system was not properly explained and important information about the room card key and the folder was not passed to us. This meant that when you wanted to place the cost of a drink onto your room and you did not have the card the room key came with you had to go to reception to be provided with a replacement. If the importance had been made clear at the check in, time would have been saved both from our and the hotel's viewpoint. The rooms were difficult to find because the signage was poor. In the end we did find our room but met many other guests who were lost. The room itself was not clean and had been so for a long time. The shower head had not been cleaned for weeks. The window in the bedroom was locked open and it took two members of staff and myself to work out what to do. This was a failure of the house staff to ensure that the room was ready for use as we arrived well after the earliest check-in time. The food in the evening was quite good but not as nice as other hotels we have been to. The breakfast was very average and in fact the cooked options were tasteless. The spa and pool were quite good but the lockers were in a very poor state of repair with a number of fellow men users putting their female partners clothes into their lockers as the tokens given for their use did not work. Again whilst the pool and other areas of the spa were good it was let down by a lack of cleanliness. It was tired. In summation we will not return to such a hotel which needs a major overall to bring it up to date.

julie oxley said...

100%
100%
100%
100%

Stayed 20th October 2017

lovely overnight stay, gorgeous food and tails, will certainly return

A guest said...

67%
60%
80%
60%

Stayed 20th October 2017

Booked a last minute stay for Friday night at the hotel. It's in lovely grounds and a nice hotel. The room was quite dated but the bed was comfy and had everything we needed for one night. The bathroom was a huge disappointment as it had a very strong smell of urine which I can only figure was the shower curtain which needed replacing - we did therefore not use the bath or shower and waited until we go at home. I did report this to reception at check out. The 3 course meal included was average with the best part the dessert. Breakfast the next morning was lovely with a huge choice of cooked and continental options. We didn't make use of the spa as were short on time due to arriving later than expected.

A guest said...

87%
90%
90%
80%

Stayed 16th October 2017

We had a lovely overnight stay. Facil great (spa and room). Both evening meal and breakfast nicely prepared. Staff extremely pleasant.

Natalie Breeze said...

90%
70%
100%
100%

Stayed 14th October 2017

Came here for my sister in-laws 21st birthday. It was fabulous, the rooms were standard twin, pleasantly decorated with everything we needed. Beds clean n comfy. 3 course meal was beautiful. Spa was great, enjoyed every minute. The staff were very helpful and friendly. Was a lovely weekend away, can't wait to stay again.

Frederick Thomas said...

84%
80%
100%
70%

Stayed 13th October 2017

Very nice place. Friendly staff and lovely grounds.

JULIE ASTON said...

77%
80%
70%
80%

Stayed 12th October 2017

Beautiful hotel, perfect setting. Food lovely and good value for money, very busy hotel so expect to wait for each course of your dinner, however this is fine for us, we enjoy a leisurely meal, however some people not happy about the wait. Pool facil very nice. Would have no issues staying here again.

A guest said...

100%
100%
100%
100%

Stayed 8th October 2017

Lovely stay at the hotel room was good and the spa facil very good restaurant and food very good

Kelly Murphy said...

80%
80%
80%
80%

Stayed 7th October 2017

Wonderful hotel lovely service xxx

Cath Gibson said...

57%
50%
40%
80%

Stayed 7th October 2017

Nice hotel let down badly but the spa ! This was supposed to be an anniversary treat and we wanted to relax and be pampered unfortunately this was not to be . I emailed the hotel to request a booking to the spa - have still not had a reply ! Tried to ring the hotel could not find contact number anywhere on the website , didn't want to send another email as the last one I sent did not get acknowledged. Googled the number and explained the situation , was put through to the spa - no reply and left a message with my request and contact details . Did not get a reply , rang again and had same issue had to leave messages on answer machine and again did not get a reply. We arrived an hour earlier then the check in time and again explained the situation and was advised to go straight to the spa where I again explained the situation , I was advised that 'we would have been booked up anyway ' and no apologise about not replying to my messages !! Shocking customer service in my opinion. We did go into the spa and it was awful - more like a leisure centre , pool was packed as was the jacuzzi steam room and sauna !! Children were also in the sauna which I thought was not allowed ?After an hour we gave up and went to get changed , the ladies changing rooms were disgusting! Wet towels and robes lying around the place and a bag full of rubbish left lying about ! I fully accept that the hotel cannot be held responsible for other people's dirty habits but surely they check the changing rooms ?? My husband also said the men's changing rooms smelt of mound ! Evening meal was lovely although we were shown to our table and left for 25 mins before anybody came to take our drinks order and meal order !! When i asked about this I was told they were short staffed !! What a disappointing stay and to be honest I would think twice before going back , there are other places for the same price that can offer much more . This cost us £139 for 1 night which I don't think is particularly cheap .

A guest said...

67%
30%
70%
100%

Stayed 28th September 2017

Disappointed with our bedroom, wallpaper hanging off, radiator hanging off the wall, rips in curtains & shower head broken. Definately needs a face lift. However, food in restaurant was beautiful.

Sharon Taylor said...

100%
100%
100%
100%

Stayed 29th September 2017

Excellent value for money. The rooms, food, service was all of excellent quality and a high standard. We thoroughly enjoyed our stay and would certainly do so again

amy soulsby said...

84%
80%
90%
80%

Stayed 29th September 2017

Highly recommend very good deal we got worth the miney

STEPHANIE BEWS said...

100%
100%
100%
100%

Stayed 28th September 2017

Another lovely stay at Redworth Hall. Reception staff very polite and helpful. Quick check in. Stayed in deluxe spa room last time which was lovely but upgraded to superior Deluxe room for this stay which was in main house and overlooked the lovely grounds at front of hotel. Leisure centre staff very helpful and pleasant and facil were great and everywhere very clean. Lovely evening meal and breakfast lovely the following morning. We had a late check out so made use of spa facil before we checked out . Would highly recommend.

Pamela Murray said...

90%
100%
80%
90%

Stayed 27th September 2017

Really pleased with the deal. Room was lovely, meal and breakfast also very nice. We were the youngest people here that weekend as three coach trips in however service still very good even though we're very busy.

A guest said...

94%
90%
90%
100%

Stayed 21st September 2017

Couldnt have asked for a nicer stay at redworth. Beautiful setting, room luxurious although bathroom was a bit outdated and spa facil were great. Restaurant served high quality food and all staff were friendly and helpful. Will definitely stay again.

lorraine mellody said...

80%
70%
80%
90%

Stayed 19th September 2017

We had a good nights stay rooms could be done with a spruce up food was excellent staff great

Delise Bulmer said...

80%
50%
90%
100%

Stayed 17th September 2017

Hotel very welcoming, nice and warm on cold wet day, food great. Only drawback were the standard room was dated and room 207 had peeling headboard and very uncomfortable bed which had an extra duvet over the mattress to help it.

Rose Sutcliffe said...

74%
50%
80%
90%

Stayed 29th August 2017

Enjoyed our stay, food in the restaurant was excellent, room was clean but ready for refurbishment, staff very nice and helpful.

Sharon Buckle said...

100%
100%
100%
100%

Stayed 15th September 2017

Beautifull place everything was just perfect will be booking again.

S Ogilvie said...

100%
100%
100%
100%

Stayed 14th September 2017

Excellent 2 night stay, wonderful food, very friendly staff; beautiful clean room.

Janet Bryant said...

94%
80%
100%
100%

Stayed 13th September 2017

Really enjoyed our stay, all of the staff were very friendly, the food was delicious, we also enjoyed the spa which was part of the deal. Beautiful surroundings and the hall itself was impressive. Our room was in the new build which is joined onto the hall, the only downside was although there were a lot of lights somehow it wasn't bright at all. Would definitely stay again.