Isles Of Glencoe Hotel, Ballachulish

Stayed 23rd November 2013

Stay here often, Glencoe is my favourite place on earth and I am so pleased it has a modern hotel to suit my familys needs

Stayed 23rd November 2013

Our stay overall was enjoyable and would consider returning , the staff were very friendly and accommodating and the hotel location is stunning .However a little more attention to cleaning and maintenance would pay dividends , the shower in our room had black mould at the base that could easily have been cleaned off and several chairs in the dining area were in need of replacement , being torn or wobbly.

Stayed 23rd November 2013

The hotel is dated and is in need of a refurbishment however the room was clean. Staff were friendly and the food was great! Excellent value!

Stayed 16th November 2013

Another enjoyable stay at Isles of Glencoe. A favourite for a relaxing break.

Stayed 15th November 2013

yet another great stay thanks

Stayed 15th November 2013

Bedrooms are a bit tired and are needing a freshen up.Staff are great.Food is improving.I will always go back for the scenery.Hotel has a great location.

Stayed 8th November 2013

Worst stay ive ever had through classic Britain. Harassed all weekend by a group of swingers staying at hotel. Staff seemed more concerned with this group than any of their other guests.staff actually told us when we were booking dinner other than having our own choice when to eat. A total discrace and would like compansated as I spent over 500 pounds at that hotel.could not relax with my family at all

Stayed 31st October 2013

Bedroom was very spacious with a fantastic view over the water towards the mountains. Even althought the weather was bad the view was superb. The room was very comfortable and had individual heat controls that work - a big bonus in hotels nowadays. All staff were very friendly and helpful; from reception, dining room staff, bar staff and cleaners. Food was very good and a good selection considering the cost of the break. All in all a very good two night stay. Hopefully we will be back in the future. The only downside was the big puddles in the car park but the weather was vey bad. Better lighting in the car park could help.

Stayed 28th October 2013

Very friendly staff; good food in large quantities. A wonderful setting.

Stayed 24th October 2013

Had a few wee problems, check in was 2.00pm but hotel said 3.00pm. Heater didn't work but a replacement was found, Hot bath took 35 mins to run and bathroom d

Stayed 21st October 2013

We have just spent 4 nights in this hotel. The view from the bedrooms is stunning. Rooms are warm and clean, though now showing signs of age. The meals were varied and beautifully cooked. Only slight criticism is that we would have welcomed warm plates for the breakfast buffet.

Stayed 19th October 2013

hotel needs a bit of refurbishing. but still acceptable, and made up for by the fine, friendly , and helpful staff. would have no hesitation in returning

Stayed 12th October 2013

Excellent Hotel service and food first class

Stayed 8th October 2013

This hotel is in a superb location with brilliant views but, while our room was spacious and comfortable, there are definite signs of refurbishment needed! The carpet was very badly stained in a number of areas and the bathroom decor was a bit "tatty". Staff were all very courteous & helpful, however, and were clearly trying to do the best they could for guests.

Stayed 6th October 2013

The setting of the hotel is fabulous and the leisure facilities are great.the food menu on the main door appeared to be an old one and it was a little disappointing to discover it was a different menu in the restaurant when another diner enquired if there was another menu he was told the menu at the door was ancient.our booking included a room upgrade to lochview, it was a lovely view.when i checked out i made a few comments which were as follows- there was a terrible black stAins on the carpet, stain on the curtain and the shower screen was dirty this information was to be handed to housekeeping

Stayed 2nd October 2013

we stayed on 2:10:13 for 2 nights DBB and loved every minute, the staff couldn't do enough for you especially Keighley & Jamie. a great place to stay. alex & Elaine.

Stayed 21st September 2013

Breath taking views great location we had a wonderful weekend for my parents 50th wedding anniversary which was made extra special by the fabulous staff who were very attentive to our needs big thanks to Jamie, Dot and Richard we will definately be back soon for another visit. Just one little add in comment as my mum is disabled she could not use the bath/shower if would be worthwhile having a couple of rooms with walk in shower facilities

Stayed 18th September 2013

another nice and relaxing few days, staff brill as usual although run of their feet due to lack of staffing but they always give you a hundred per cent of their time. Its just a pity that the company would not spend some money on doing the furnishings up as it would make all the difference to the place

Stayed 7th September 2013

Paul coatbridge nice stay with staff ( wee dot ) done everything wee asked as a decorater certainly could be doin with freshened up but overall we will be returning with kids ....ps i look f/ward hearing from general manager for decoration work Paul the painter

Stayed 6th September 2013

I have visited this hotel many times over the past 10 years and this will be the last. The hotel is badly in need of a renovation and the food quality is no better than school dinners, the cost per head for DBB must be minimal. ( it used to be one of the reasons we visited the hotel). Staff were pleasant, but not enough of them, rooms were clean and the views spectacular but I'm afraid even this is not enough to bring me back. Akkeron hotels please get your act together so I can return.

Stayed 30th August 2013

always good to stay at the Isles of Glencoe Hotel. Well looked after. Fantastic location. Stayed there a few times now. Looks as if some of the public areas are raedy for a refurb, but I'm sure that is in hand. Service very good. Bedroom was large and great views over the loch.

Stayed 16th August 2013

We had requested an accesdible room as I walk with a stick and a walk in shower makes life more comfortable. The room we were allocated was appaling. The carpet was dirty, no valances on beds and upholstery was dirty and torn as were the armchairs. The room had doors outside and were filthy! The bathroom was very grubby and looked like a second rate care home. Overall it was much less than I would expect of a 3 star hotel. When we asked to be moved, the manager obliged but, we had to move to a room upstairs and with an over the bath shower with no handrails. My greatest concern is that the accessible room was of a much lower standard than the room we were moved to. This implied to me that customers with a disability are thought less of and not treated equally to those who are more able bodied. Our next room was pleasant but, the bathroom was grubby. The food was dull but acceptable. The restaurant/ breakfast area was again grubby. Upholstery on chairs was dirty and torn and some chairs were wobbly to the point of being dangerous. I was very disappointed with this hotel and it fell very short of what I would expect from classic britain. I would not recommend this hotel to anyone!

Stayed 2nd August 2013

Hi john adamson here from moate co westmeath ireland just left this hotel had a brill stay staff very nice we will be back

Stayed 18th July 2013

Enjoyed our stay the family room we booked was of a good standard and was spacious and clean and the view was superb. The pool was lovely but the rest of the hotel was in need of an update and the food was nothing special. This hotel could really be something special with the location it needs a bit of money spending on it to bring it up to the 3 stars it has been awarded.

Stayed 12th July 2013

Had a great stay here great base for seeing the beautiful scenery