Gretna Hall Hotel, Gretna

Stayed 14th September 2014

could not believe what we got for the money Hotel was very clean bedroom fab meals were of the highest standard would stay again

Stayed 9th September 2014

enjoyed our stay-would go back

Stayed 13th July 2014

I booked 2 twin rooms - 1 with disabled facilities for my mother and cousin who has mobility issues. Classic Britain advised that this request was passed to the hotel but best to give the hotel a ring to confirm, just as well I did. The hotel advised they didn't have my request and anyway only had double rooms with disabled facilities! We eventually came to compromise and the hotel promised a twin room with a walk in shower and this they duly did but it might be better if the information re disabled facilities was available up front. Our stay at the hotel was very good, there is no doubt that the rooms particularly the bathrooms are in need of refurbishment but both our rooms were clean and tidy, the staff were very friendly and helpful and the food, while plain fare, was very good and very plentiful. I would say for the amount paid we received value for money.

Stayed 4th July 2014

we spent only one night here but had very good service - the hotel staff could not have been more helpful. We had a lovely evening meal and a good breakfast on the Saturday morning. Next time we plan to stay longer as this a great area to explore.

Stayed 26th June 2014

Very good as usual

Stayed 27th May 2014

Hotel was good, but Classic Britain had not confirmed the booking. The hotel was good enough to give me an upgrade in view of this oversight. The room was fine, but the hotel needs to review their lighting policy. I like to read and the lights in the room were inadequate for this. On the first night the meal left a lot to be desired, but for the remaining two nights, the food was good. Having spent the last 6 years living in hotels as part of my occupation, I would rate this hotel as above average.

Stayed 13th May 2014

The room was very clean, however bed not too comfortable and you were Rolling into the middle. However given a different room or bed would definitely stay here again. Great value for money

Stayed 9th May 2014

Amazing as usual, lovely staff and great room.

Stayed 9th May 2014

room was clean. shower did not work and neither did cold water in bath, the hot and cold water in wash basin was all that worked in room 207.

Stayed 9th May 2014

We had a very pleasant stay in nice quote ground floor room with small patio are. Good food and pleasant, helpful staff - best breakfast we've had in a hotel for a long time. Nothing to complain about.

Stayed 27th April 2014

Very good value. Excellent food but room a bit on the small side

Stayed 27th April 2014

This is about the fourth time my wife and I have stayed at this Hotel. The rooms are very comfortable and spacious. The food is second to none and the staff are first class. It's only about two minutes off the M74 Motorway, two minutes to the Gretna Retail Outlet and a 45 minute journey to Carlisle with the bus as it stops and picks up from the Gretna Retail Outlet.

Stayed 25th April 2014

had a wonderful stay staff, room and meals all first class. Great value for money .

Stayed 25th April 2014

Its not the Ritz, but it is a lovely wee hotel in a very central location. lovely gardens, nice big clean nicely decorated bedrooms, although d

Stayed 25th April 2014

We are very familiar with this hotel having stayed there on many previous occasions. The standard has remained consistently excellent for all the years we have been using the hotel and if anything it keeps improving. We would heartily recommend the hotel to anyone looking for a good value break.

Stayed 25th April 2014

Spent the weekend with friends to celebrate my husbands 60th birthday .everyone was impressed by service and food staff were really friendly and value for money was excellent. Would certainly recommend to friends and would definite go back again

Stayed 25th April 2014

As a party of 10 people we could not fault the hotel, food and staff who were very welcoming and pleasant.

Stayed 14th April 2014

Staff great happy to help. Food good and plenty of it. Ideal hotel central location for exploring the area. Would return and recomend for people to use.

Stayed 11th April 2014

We have stayed in this hotel quite a few times. Always enjoy staying there,this weekend was no exception.

Stayed 11th April 2014

Had a lovely stay as usual for our yearly big family break with 5 rooms and all with views to the front. Excellent food and pleasant staff.

Stayed 8th April 2014

Good value for money. Food was excellent. Staff very polite and helpful. The bedroom was a little dated and the bed was a little uncomfortable as it had a huff dip in the middle, otherwise a pleasant stay.

Stayed 7th April 2014

Hotel has been upgraded since our last visit during 2010

Stayed 5th April 2014

We enjoyed our stay . Food and service were very good.

Stayed 4th April 2014

2nd stay at this hotel and will definitely not be our last! Friendly staff, beautiful food and a gorgeous room. Thank you, Gretna Hall!

Stayed 4th April 2014

Arrived Friday evening to a warm welcome.Staff friendly, although a wedding took place on Saturday this did not detract from the attention we received.The food was excellent and well presented.