Find my Hotel Break

Search Breaks by:
2
Done

advanced search

Close Window Close Window
Star Ratings:
Hotel Types:
Personal Preferences:

New Lanark Mill Hotel, New Lanark

Mill 1, New Lanark, ML119DB, UK

Guest Reviews

Overall Guest Rating

95%

A guest said...

100 %
100%
100%
100%

Stayed 4th September 2021

Absolutely brilliant hotel. Every single staff member we spoke to or interacted with were so happy, friendly and helpful. The rooms were lovely and clean. We used the spa facilities and got massages which were fantastic, the 2 ladies in the spa were so lovely and helpful. The meal in the restaurant for both breakfast and dinner were outstanding. Overall fantastic experience. We were there for our 1 year anniversary and we think visiting the New Lanark Mill Hotel on our anniversary may well become a tradition for us as we wouldn’t have changed a thing during our stay. 10/10 Thank you!

wendy winward said...

100 %
100%
100%
100%

Stayed 6th September 2021

First time here and will return ,staff were all so pleasant and helpful ,rooms were clean ,and a fantastic location, the food was top class also the spa was a bonus .it's a must for everyone.

Kathleen Kaney said...

84 %
100%
80%
70%

Stayed 5th September 2021

Lovely hotel, very friendly staff. Breakfast was nice had the cooked breakfast only and unfortunately both our potato scone was rock hard, which did put us off the breakfast slightly. Would go back but maybe skip the potato scone on the breakfast

Nicola Docherty said...

97 %
90%
100%
100%

Stayed 4th September 2021

Another fabulous stay at this hotel. Staff are so friendly and helpful. Food is amazing and the service is very professional. Will be back!

David Green said...

94 %
90%
100%
90%

Stayed 26th August 2021

Once again my wife and I had a lovely stay at this wonderful, warm and friendly hotel. Check in was smooth and efficient, our room was clean, comfortable and had a wonderful river view:-) We had pre-booked our evening meal in the Mill One restaurant and were served a lovely 3 course meal by efficient, friendly staff. Following a good nights sleep we enjoyed a lovely breakfast after which we had a scenic walk along the Falls of Clyde. What more can we say. The only downside was the fact that we could only stay the one night :-( but we'll be back :-)

MARIE BULL said...

94 %
80%
100%
100%

Stayed 26th August 2021

We had a lovely 1 night stay. The staff and standard of food was excellent. The setting is picturesque and with good weather we thoroughly enjoyed a walk up to the Falls of Clyde. As I have said the weather was very good and this caused our room to be warmer than we would have liked. Not a common complaint in Scotland! Overall a great overnight break. Thank you.

james stewart said...

37 %
50%
10%
50%

Stayed 22nd August 2021

not happy with room bed had blood stainon sheet and tiolet sink cracked score of 5 and meals not great

Mrs Austin said...

100 %
100%
100%
100%

Stayed 15th August 2021

Another excellent stay. Staff very friendly and helpful.

A guest said...

97 %
90%
100%
100%

Stayed 17th August 2021

Fantastic as always

mary ohara said...

100 %
100%
100%
100%

Stayed 16th August 2021

Lovely hotel, great staff food and service. We will be back .

Diane Martin said...

100 %
100%
100%
100%

Stayed 16th August 2021

An absolutely beautiful hotel. Amazing surroundings and plenty to do and see. The staff were all friendly and welcoming. Will definitely be back. Would highly recommend

A guest said...

90 %
70%
100%
100%

Stayed 9th August 2021

Mattress needs replaced, pillows too soft, wi fi awful. Meals excellent great staff .

Ian Baird said...

80 %
100%
90%
50%

Stayed 2nd August 2021

Very nice setting with lovely decor and very friendly staff. Food was good but “Fruit” for breakfast is literally a “fruit” e.g. an Apple or a banana or a pear - if you get the drift. Seems strange that a fruit salad wasn’t available or a choice of fruits so that you can make up your own at your table. Some of the articles of food in my “Full Scottish” looked reheated and a little dry, but I still scoffed it - so it wasn’t that bad. The sign to the car park needs rethought with RESTRICTED ACCESS in large BANNER headlines being at the top of the Car Park direction board at the roundabout and Hotel Guests in small letting at two from last of permitted access to the hotel car park. You just can’t stop at the car roundabout with traffic behind you to read all the way down the sign until you get to Hotel Guests. Surely - that info should be at the top of the sign?? I took a picture of it but regret I can’t leave it with this review. All said and done though - and when you consider the International - no - Global refugee crisis, it’s not high up in what’s wrong with this planet. I would certainly go back - so don’t let me put you off - it really is a lovely setting.

Heather Ferrier said...

94 %
100%
80%
100%

Stayed 2nd August 2021

Amazing hotel! Everything from room, grounds and food were fantastic. We were very lucky to have view of river from our room so lovely to wake up to. Beautiful walks around hotel. Will definitely be back!

Heather Ferrier said...

94 %
100%
80%
100%

Stayed 2nd August 2021

Amazing hotel! Everything from room, grounds and food were fantastic. We were very lucky to have view of river from our room so lovely to wake up to. Beautiful walks around hotel. Will definitely be back!

Sheila Robinson said...

77 %
80%
70%
80%

Stayed 23rd July 2021

Lovely hotel, nice staff, very clean, great food, and the fan in the room was a god send

maureen chalmers said...

100 %
100%
100%
100%

Stayed 20th July 2021

This was our 3rd time at new lanark mill hotel. Its was once again just perfect for us. Room 15 was spotless with loads of coffee,tea and hot coffee . Also towels are white and fluffy. Its a very large bed with crisp white bedding. Staff are on hand to help if needed. All staff are so friendly. Food is delicious. We've booked again November. Its definitely our favourite hotel

A guest said...

94 %
100%
90%
90%

Stayed 11th July 2021

Stayed here before and was pleased to see every bit as good as before. Food excellent as was service everyone in my party enjoyed dinner and breakfast all was freshly cooked to order. Room very clean and fresh with comfy bed. Will return

maureen chalmers said...

100 %
100%
100%
100%

Stayed 19th July 2021

This was our 3rd time here at New lanark mill hotel. Its now our favourite hotel. The hotel is perfect for just relaxing for us. The staff are very friendly and are always there to make sure everything is just perfect. Food is delicious. Rooms are spotless. We're booked in for another 3 night stay in November.

Lynn Brown said...

84 %
90%
70%
90%

Stayed 16th July 2021

Loved our stay at the new Lanark hotel rooms spot on most staff great just had a we snag with the waitress when we went for dinner kept forgetting to bring our stuff or brought wrong stuff everything else was great even managed a swim before we headed home great stay would go again

BRIAN CAMPBELL said...

90 %
90%
90%
90%

Stayed 11th July 2021

Yet another enjoyable stay at a great hotel, The whole location is immaculate and rooms very comfortable. Only issue was despite requesting a specific meal time and type of wine in room at booking, neither were met. Food and service throughout was exceptional. Finished off visit with a very relaxing spa treatment once again with very friendly and efficient staff.

Sandra Fyfe said...

97 %
90%
100%
100%

Stayed 8th July 2021

Fantastic stay at this wonderful hotel. Staff, food (the chef can cook) and service exceptional. We thoroughly enjoyed our stay in the Clyde Suite. The only minor complaint is that the bed was a double and not a king for such a large room. We will be back, see you soon. Sandra and Richard Fyfe

SHIRLEY BROWN said...

97 %
100%
100%
90%

Stayed 5th July 2021

First class room and excellent staff.

A guest said...

80 %
80%
70%
90%

Stayed 4th July 2021

A fabulous place, great location, lovely hotel and food high standard. Reception staff could be more professional and personable which seems to be a theme with other guests too

GAYLE GRIFFITHS said...

100 %
100%
100%
100%

Stayed 3rd July 2021

My husband and I had a lovely stay, staff very friendly and helpful. Room was great and even had the windows left open a bit for us which was great as very warm when we arrived. Food was delicious and again staff so friendly.