Isles Of Glencoe Hotel, Ballachulish

Stayed 13th March 2013

Pleasant bright modern hotel. Friendly staff. Good food. Tables and chairs a bit tired. Superb views from room. Will return.

Stayed 12th March 2013

enjoyable stay

Stayed 12th March 2013

very enjoyable,staff very helpful and friendly ,reception staff handled a booking problem first class,i.e classic britiain did not book a room for my company.the hotel is under staffed at certain times of day but the staff on duty do a first class job,this is our 10th visit to this hotel over the years,and our best time,the quiz on tues night was surprise change,wed night trio where good as well

Stayed 9th March 2013

Very friendly and wonderfully attentive with our 5 grandkids. We had a separate dining room and were even provided with a plasma tv and dvd player to kep them happy during the meal

Stayed 4th March 2013

The location can hardly be beaten, the views are spectacular. However, the decor throughout is very tired and worn, the carpet in our room was split at a join and the chair was threadbare. The pillows were old and stained. Plastic cups provided in the bathroom and not replaced on the second day. The bathroom floor was filthy as was the tile grout. There was mould around the velux windows. The public toilet was also dirty, the skirtings don't appear to have been dusted in quite a while. On the upside, the staff were very friendly and the food was fresh and served very quickly.

Stayed 26th February 2013

Another relaxing stay at the Isles of Glencoe. Very friendly staff. Enjoyable break.

Stayed 26th February 2013

We found our short break good value for money. There were noticeable cost cutting measures from the last time we visited in 2011..particularly the catering both in dining room / tea and coffee in bedrooms/ two not three course evening meal/ no fire on in lounge on one evening etc. However we appreciate efforts to keep costs the same inevitably mean making savings and we will be back.

Stayed 24th February 2013

Enjoyable two night stay in lovely location.Whilst evening meal was very good , buffet breakfast not ideal with food readily becoming lukewarm .

Stayed 23rd February 2013

Stayed at hotel with 6 other members of my family. We had a very pleasant stay. The hotel staff where all very friendly and helpful. The rooms where very clean but a bit basic. The hotel its self is a bit tired but the fantastic setting and views where breathtaking. Good value for money. Food good. would consider another trip in the summer months

Stayed 22nd February 2013

Beautiful location, freindly and helpful staff. Problems with water supply and hotel needs refurbishment but still a very enjoyable stay as always

Stayed 22nd February 2013

We enjoyed our 2 night stay. The location is stunning and even though it was february the weather was brillant. Room was clean and comfortable. Meals were good. Hotel was very busy & staff were pleasant whilst obviously under pressure due to workload There was a problem with no hot water on Saturday which did affect us and even on sun am the water was still cold. This was really disappointing. Apparently the gas boiler was turned off on Friday night. We did negotiate a small reduction but it was not offered by way of compensation for inconvenience. We would stay again & hope that we would be able to enjoy a hot bath/ shower during our stay. Ps the waitress Dot is brillant Thank you

Stayed 22nd February 2013

Had a great stay, although the hotel is in need of a refurbishment! the chair in our room had a big hole in it, and the carpet was worn out in places, also lots of mildew on the tiles.

Stayed 22nd February 2013

just had a great weekend at the hotel, location and views to die for. Breakfast, the works and evening meals good choice. Swimming pool was warm but only negative was the sauna was not hot enough and temperature could not be self-regulated. Will definately return and would recommend to friends and family

Stayed 22nd February 2013

We stayed over a weekend and found the staff very friendly and helpful. All views outstanding I like to swim and the swimming pool facilities very good

Stayed 22nd February 2013

Enjoyed our stay as usual. We do really like this hotel and the staff are always so friendly and they always make our wee dog so welcome too. I wish they would just give the hotel a wee bit of tlc as the wear and tear is starting to really show in some places. It is always clean but just needs a wee bit of work. The weather was fabulous for the time of year and the views amazing as always and the hills had a dusting of snow it was beautiful. As always the swimming pool was great and I always enjoy the food. We will certainly be back again before too much longer.

Stayed 22nd February 2013

we had a lovely stay here as usual but they do badly need to get the furnishings renewed in lounge and dining room.

Stayed 22nd February 2013

On arrival we were given a cold room on the ground floor with twin beds pushed together. We also appeared to be next to a family room which was occupied by a family with young children. We asked the manager if she could offer us another room that was warmer & in a quieter area of the hotel. She did manage to give us a larger (family) room on the 3rd floor with a double bed. This appeared to be the 'best room available'. We feel we should have been offered this room initially. The only other issue we came across was the dispute regarding the drinks vouchers. Rose wine had been given on Friday night but we had to involve the manager again on Saturday night when it was deemed 'not included as part of the voucher'. The manager, Lesley, dealt with the problems efficiently & with a smile. All members of staff were pleasant & courteous. The location of the hotel is perfect with amazing views of the Scottish countryside. However, there are areas within the hotel that are dated & in need of an update. The lounge area furniture requires reupholstered or replaced. The conservatory dining furniture needs some TLC to prevent the tables & chairs from wobbling. We enjoyed our stay but would we return? Who knows!!!

Stayed 22nd February 2013

A bit tired and run down. No hot water one morning!

Stayed 18th February 2013

We have been visiting The Isles of Glencoe Hotel every Feb for the past ten years. We have observed several changes in ownership over the years from it's original family owned business to the current owners. We still love staying at the hotel and enjoy its location immensely; however we feel that the decor could benefit from some updating. The food remains a good standard. The staff are generally very welcoming and helpful and on the whole have been accommodating with our request to stay in our favourite room each visit. Although it has lost some of its charm from our original visits, we will no doubt continue to book it for our Feb breaks. We still really enjoy our stays helped by the beautiful scenery and plenty of long walks and some much needed relaxing in the pool afterwards.

Stayed 13th February 2013

Been many times before over the years. Furniture/fittings in public spaces becoming a bit worn and some require replacement/repair to keep standard high. Still a great hotel but don't want to get complacent!

Stayed 11th February 2013

We have just returned from a 2 day stay with our 4 year old and had a fabulous stay. Our well designed family room overlooked the loch (in fact it was so close you could almost touch it!), the staff were very friendly. It has to have one of the best locations in Scotland. Highly recommended.

Stayed 9th February 2013

Overall we had an excellant break,room was nice and clean and food was very good.Staff were very polite and helpfull.The only negative point was the spa facilities, changing room is inadequate, Sauna not up to standard and pool too small for the size of Hotel. I will go back.

Stayed 8th February 2013

Nice and relaxing.scenery outstanding.hotel clean and tidy,but getting a bit tired in places.was a very good deal,and would recommend.this was our third stay in 3 years.....

Stayed 8th February 2013

We enjoyed our time at this hotel .staff where helpful .and pleasant .nice scenery. But not much to do outside the hotel .

Stayed 8th February 2013

enjoyed our stay lovely setting friendly staff good food some furniture in public areas needed attending to but overall good weekend