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Cairndale Hotel & Spa, Dumfries

English Street, Dumfries, DG12DF, UK

Guest Reviews

Overall Guest Rating

87%

Thomas Finlay said...

87 %
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Stayed 28th August 2013

Enjoyable stay. Room rather warm despite open windows.

James Thompson said...

90 %
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100%

Stayed 31st July 2013

Food good .

pauline Sullivan said...

84 %
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70%

Stayed 28th July 2013

Staff are not aware of what dinner choice is included with Classic Britain so there was a discrepancy when it came to paying bill at end of stay. This was sorted out efficiently but it has been a problem with last hotel we stayed in aswell.

aileen milne said...

84 %
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100%

Stayed 20th July 2013

we paid for a deluxe room,bed not very comfortable,but room was fine.food was excellent.dinner on first night not so good,had 3 courses for

Julie Breen said...

100 %
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Stayed 20th July 2013

Having stayed here many times before we weren't surprised by the good friendly service received from all staff.

MARGARET HUNTER said...

100 %
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Stayed 16th July 2013

Met by a very surly unhelpful receptionist on arrival. The room was small and stifling due to the hot weather and my request for a fan was met with "we don't have any" despite one being visible from the reception desk. Cooked breakfast was very unappetising swimming in grease with fatty bacon. Barman was covering both reception and bar and was very grumpy. Have stayed in this hotel several times before but it has definitely gone downhill. Wouldn't recommend staying there again

Lorna Cairns said...

100 %
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Stayed 12th July 2013

Fantastic stay Neil Diamond Tribute night absolutely amazing

M kinsella said...

74 %
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Stayed 5th July 2013

felt the

Susan Samson said...

84 %
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Stayed 1st July 2013

We were pleasantly surprised at how nice the hotel was.

John Owens said...

80 %
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Stayed 3rd May 2013

Nice stay, room a little tired and tv did not work very well, but overall good.

Mrs Pennycuick said...

100 %
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Stayed 26th April 2013

Had a fantastic time at the Diana Ross/ Whitney Houstoun tribute weekend.Could not fault anything really good value !

Mary Mills said...

90 %
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Stayed 11th April 2013

Well situated hotel, very pleasant staff, enjoyed our stay

flora maciver said...

74 %
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Stayed 11th April 2013

leisure club very good.staff very helpfull. very enjoyable stay.

christine wilson said...

90 %
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80%

Stayed 5th April 2013

Very enjoyable weekend the staff were very helpful and the entertainment night was well organized

Elaine McInally said...

84 %
70%
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90%

Stayed 30th March 2013

Enjoyed our stay, all staff were helpful and friendly.

Ian Gow said...

60 %
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50%

Stayed 25th March 2013

Possibly because we booked through classic britain, we would appear to have been given inferior accomodation. The hotel was practically empty yet our room was in an annex, up 3 flights of stairs with no lift.

Keith Butler said...

80 %
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70%

Stayed 11th March 2013

The Cairndale provides a warm welcome with friendly staff. The breakfasts are excellent and the swimming pool an added bonus.

John McKeraghan said...

87 %
70%
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90%

Stayed 2nd March 2013

The only problem we had, on arrival at hotel, the bedroom was cold and the heaters were switched off , that was rectified immediately by the duty manager bringing another heater to the room. Also later that afternoon we noticed that the toilet was unstable and was leaking, the staff checked this immediately and as it couldn't be repaired that night, we were offered another suite, but declined as we had only booked for 1 night

margaret russo said...

97 %
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Stayed 2nd March 2013

Great stay a bit dated but spotless staff great leisure facilities very good food super.

Jackie Reid said...

80 %
80%
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80%

Stayed 12th January 2013

stay in general was good, hotel quiet bar was open but shutters down not encouraged to stay in.

elizabeth walker said...

77 %
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100%

Stayed 30th December 2012

Room had no view,we looked out onto another building therefore it was very dark

Lynne Jones said...

80 %
40%
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Stayed 30th December 2012

Room was bland and needed new bedding covers. It was also cold as the heater did not work properly, even after it had been fixed. The bed was 2 singles pushed together and the quilt too big for the cover, hence it got folded at one end to fit.

J Briggs said...

90 %
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90%

Stayed 27th December 2012

The 2 nights I spent at the hotel were great - only comment I have is the 6 people I shared my table with all paid less for a 3 night stay than I paid for 2 ( I paid

Louise McCallum said...

94 %
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100%

Stayed 27th December 2012

Excellent hotel and staff. Myself, husband and my two young daughters thoroughly enjoyed our stay. The food and staff were excellent?

Mary Allan said...

84 %
80%
90%
80%

Stayed 3rd December 2012

Triple room was of a reasonable size (3 ladies sharing). Would use hotel again.