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Macdonald Cardrona Hotel Golf & Spa, Peebles

Cardrona, Peebles, EH458NE, UK

Guest Reviews

Overall Guest Rating

81%

Nicola Corr said...

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Stayed 27th September 2015

We had a lovely stay in cardrona hotel. Service was fantastic! Good was gorgeous! Rooms were lovely! We would definitely come back again x

Robert Lowe said...

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Stayed 27th September 2015

Had a fantastic Time will definately go back

G Carlisle said...

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Stayed 27th September 2015

Truly an excellent hotel in a beautiful location. Food of highest quality and staff superb.

Steven Gibb said...

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Stayed 25th September 2015

we stay at Cardrona at least once a year as we find the hotel relaxing, the staff pleasant and efficient and there are activities available if required.

J McDonald said...

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Stayed 25th September 2015

had a great time at the Cardona Hotel the Motown night was brill and the food was great overall had a very good weekend.

john wilson said...

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Stayed 22nd September 2015

good standard of hotel only criticism would be the the fact that the restaurant and bar area can become crowded.

Mr Cain said...

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Stayed 22nd September 2015

Everything was superb, Golf view room, dinner, breakfast,swimming pool, professional & attentive staff. Only thing the dinner simply superb but at

Derek Stewart said...

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Stayed 22nd September 2015

Room was very acceptable with comfortable bed.However housekeeping was lacking, no top-up of minimal toiletries,tea or biscuits for the second day. Service was inconsistent- free wine had to requested, then I had to take it to the restaurant in order to enjoy this at the evening meal?? The second evenings dinner service turned into a marathon, after an hour we only had a starter,when queried the meal arrived instantly. Food was very good,hot and tastey. Although my wife had the same starter both nights, the quality was not consistent the second Rillette was completely different in taste and consistency. Check out was speedy and very freindly.

Garry Grant said...

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Stayed 22nd September 2015

Our two night stay at Cardrona was almost perfect. Room was very spacious, fresh and bright and well set out. Separate large shower as well as a bath was great. Evening meals were excellent as was the traditional breakfast which was buffet first morning and served at the table on the second morning ; not sure why it varied but both styles worked well although the self service buffet area was a bit cramped as the hot platter lids had to be completely removed and space found to sit them down (unless you have 3 hands) Would be much better if they were the more practical hinged kind. All in all a degree of luxury at affordable prices which was not at all spoiled by the slightly patronising ma

Louise Boyle said...

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Stayed 21st September 2015

We had a fabulous time at the Cordrona Hotel in Peebles. Our room was upgraded to a patio room. Very spacious, clean and modern decor. Food was also lovely and the staff were very polite and helpful. Would definitely book to come and stay here again and have already recommended this fab hotel to my family and friends.

David Barraclough said...

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Stayed 21st September 2015

Found the free wifi too difficult to join,it was not explained to me and as a novice to wifi I could not grasp it

Mrs Lafferty said...

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Stayed 20th September 2015

Very enjoyable break! The rooms and food were lovely. The staff very helpful and pleasant. We will return again soon.

Derek Brown said...

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Stayed 20th September 2015

Really enjoyed our time at the Cardrona. Room was lovely, dinner and breakfast very good.

Maria Conde said...

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Stayed 20th September 2015

very nice place to stay with all your family.

john dobbie said...

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Stayed 20th September 2015

Had a lovely time service food and hotel excellent

Scott Martin said...

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Stayed 20th September 2015

4 Couples stayed at the Macdonald Cardrona on a DBB Sunday Saver deal and we must say the only regret we have is only staying one night. We will definitely be back but it will be for two nights the next time.

A Mcintosh said...

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Stayed 19th September 2015

We were given a classic Britain voucher for Christmas and chose The Cardrona at Peebles as it had pool facilities and a nice location. We had a room facing the road but were not disturbed by this and the room was clean and comfortable with plenty room for a one night stay. The hotel was very busy with golfers, a large party booking and a wedding and we were glad that we had been advised to book a dinner time the week before by a previous guest. Our meal was enjoyable and the service was friendly but the food had suffered a little from sitting under lamps while other tables were served due to the busy evening. The breakfast was a standard cooked breakfast which was tasty. The cold buffet was rather diminished by the time we arrived at 9:45 which was disappointing as breakfast is served until 10:30 and I would have expected supplies to reflect that. The pool facilities were clean and when we arrived also quiet which allowed us time to relax by the poolside as well as in the sauna and steam room. Overall we had a happy, relaxing evening and would recommend the Cardrona to anyone looking for a peaceful stay in a pretty Border town and a chance to relax for the night.

W Waugh said... Hotel has replied

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Stayed 18th September 2015

Lovely rooms with picturesque surroundings on the banks of the river Tweed Good for fishing cycling and golf A few issues with the hotel but corrected by the duty manager Supplements at breakfast and dinner Had to ask for our free wine Could not get Wi Fi or mobile to work in our room

Hotel reply...

Thank you for taking the time to post your review regarding your recent stay at the hotel and we do appreciate all our reviews and share them with the whole of the team on a regular basis. Apologies for the wifi not working correctly and unfortunately the mobile signal is not the best in the valley, but glad to hear you had a good stay. Kind Regards Jason Moore Interim GM

ALLAN HAINEY said... Hotel has replied

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Stayed 18th September 2015

Dinner on first night was excellent.

Hotel reply...

Thank you for taking the time to post your review regarding your recent stay at the hotel, we do appreciate all our reviews and share them with the whole of the team on a regular basis. Glad to hear you enjoyed your stay and dinner on the 1st night was excellent. Look forward to welcoming you back in the future. Kind Regards From all at Macdonald Cardrona

Gordon Craig said... Hotel has replied

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Stayed 18th September 2015

Hotel accommodation was very good, very comfortable beds. Food was excellent but service was a little slow in the restaurant, although there was a lot of people to serve. Very enjoyable stay and will go back.

Hotel reply...

Thank you for taking the time to post your review regarding your recent stay at the hotel and we do appreciate all our reviews and share them with the whole of the team on a regular basis. Glad to hear you had an anjoyable stay and we look forward to welcoming you back in the future. Kind Regards Jason Moore Interim GM

Carol Ferguson said... Hotel has replied

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Stayed 18th September 2015

Gorgeous views to the golf course from our room, comfy bed, lovely plump pillows, spotless room, bath and walk-in shower....the whole hotel is well kept.. and only ever encountered happy pleasant staff members......but whoever was in charge on Sat morning at breakfast needs to get their act together it was very poorly run...items not replenished for a considerable time...this should be kept an eye on but wasn't...used plates not taken away...everyone around us were having a right moan about not being able to put a breakfast together...I made 3 trips to do so and finaly had do make do with cold buffet items, hot orders were taken on Sun morn as well as cold buffet this was a better experience and the food was lovely...hot and cold buffet on Mon morn again but WHAT a difference staff actualy doing their jobs!!! clearing plates and constantly replenishing hot items....whoever was running the show on Sat morn 19th SEP take note...THIS IS HOW IT SHOULD BE DONE....there was a whole diningroom of unhappy customers that will no doubt leave negative reviews because of you....the food we had on both of the evenings was nice but won't fill you unless you have the appetite of a Sparrow, VERY small portions, we left feeling hungry.....we also disliked the over the top service, ie placing napkins on our lap etc, maybe some people like to be waited on like that but not us, we find it to be pretentious nonsense!

Hotel reply...

Thank you for taking the time to post your review regarding your recent stay at the hotel and we do appreciate all our reviews and share them with the whole of the team on a regular basis. I am glad we were able to rectify the problems from Saturday morning on Sunday & Monday and will pass on your comments to the F&B Manager. Look forward to welcoming you back. Kind Regards Jason Moore Interim GM

George Douglas said...

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Stayed 18th September 2015

had a lovely stay in your hotel felt very comfortable. all staff very pleasant and helpful.would definitely recommend you to our friends and we will be back.

Marti Anderson said... Hotel has replied

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Stayed 18th September 2015

An excellent break in a very comfortable hotel which was full on 2 of the 3 nights we were there. Beautiful location and good service allowed to have a very relaxing break. The breakfasts and dinners were of a very high standard. Only minor problem was a small lounge which was sometimes used for extra tables as the hotel was full. Perhaps one of the function rooms could have been used as a lounge on these occasions.

Hotel reply...

Many thanks for taking the time to review the hotel, we do appreciate all our reviews and share them with the whole of the team on a regular basis. Look forward to welcoming you back in the future. Kind Regards Mancdonald Cardrona

elaine beattie said... Hotel has replied

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Stayed 18th September 2015

Booked two night DBB deal. Experienced quick check in at hotel. Staff informative and welcoming. Double room on second floor was large, spotless clean and had all the extra touches you would expect in modern hotel. Setting of hotel is fab with great golf course and public walkways. Three let downs were very small cocktail bar in main reception with high bar tariff and limited choice. Downstair golf bar with sport showing was only open till 5 or 6pm due to staff being needed upstairs. The very slow and chaotic service at breakfast and dinner. Huge plus was the quality of the evening meals which for us was five star and well worth a return stay.

Hotel reply...

Thank you for taking the time to post your review regarding your recent stay at the hotel and we do appreciate all our reviews and share them with the whole of the team on a regular basis. Glad to hear you had an enjoyable stay and we are working on correcting the service issues from your visit. Look forward to welcoming you back in the future. Kind Regards Jason Moore Interim GM

Shirley McBride said... Hotel has replied

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Stayed 18th September 2015

Lovely hotel, very welcoming from the minute we arrived until we left. Food was superb as was the service in the restaurant. Look forward to returning.

Hotel reply...

Thank you for taking the time to post your review regarding your recent stay at the hotel, we do appreciate all our reviews and share them with the whole of the team on a regular basis. Glad to hear you enjoyed your stay and dinner was superb. Look forward to welcoming you back in the future. Kind Regards From all at Macdonald Cardrona