Barony Castle Hotel, Peebles

Stayed 4th October 2015

Having stayed here twice before Mercure took it over, it seems to have lost a little magic. However, the staff were friendly and welcoming. There was plenty to choose from on the menus. The food was good and the Sunday dinner b&q offer is great value for money. The room was clean and the beds comfortable. Look forward to returning when there are spa treatments available

Stayed 25th September 2015

This is a lovely hotel staff very friendly nothing is too much trouble for them.It would be nice if the hotel could put on some kind of entertainment at weekends as there isn't anywhere near.This is our second time this year we have stayed at the hotel and we found it to be very comfortable and welcoming

Stayed 23rd September 2015

Disappointed that the spa was closed. We had to go to the Peebles Hydro

Stayed 20th September 2015

Nice quiet break Sunday dinner device not up to par some staff training and table nos required

Stayed 18th September 2015

Great stay at hotel, good food, friendly staff and leisure facilities

Stayed 17th September 2015

Enjoyed my stay at this hotel. Only issue was the room location on the 2nd floor which HAD to be partly accessed via an internal 'fire escape' stairway. Having only partial access by lift to this part of the hotel, guests have to either navigate corridors to the access stairs or go up the entire stair via the pool/gym area. The room itself was good but felt a bit 'isolated' - also totally unsuitable for anyone with mobility problems. The staff, especially Erika on reception and a nice waiter (sorry didn't get his name) were very pleasant and helpful. Food was very good especially at dinner. Hotel has nice pool area and grounds.

Stayed 13th September 2015

Lovely stay,great staff,superb food

Stayed 12th September 2015

Beautiful hotel and grounds, customer service needs attention. Our shower was leaking over the bathroom floor, when we reported it we were moved to a smaller room which was further away from reception, the restaurant and the bar, even though the lady at reception said the hotel was very quiet that night. The second night there was a wedding. It seemed that there was not enough staff to cope. When we went for lunch in the bar we could not get a table, then when we did we could not get it cleared as there was no available staff.

Stayed 10th September 2015

Stayed for 2 nights room had very musty smell there were holes in the toilet ceiling and a hole in the wall. Some carpets in the hall were threadbare and a danger if someone tripped overall I think the hotel could do with an upgrade.

Stayed 10th September 2015

A very enjoyable stay!

Stayed 9th September 2015

Very enjoyable stay with good food and service

Stayed 9th September 2015

Had a lovely time, great service and great people. Bedrooms could do with a refit but apart from that, clean and tidy.

Stayed 8th September 2015

Receptionist Erica unable to communicate and be understood by guests. Not very welcoming on arrival had stayed at the hotel previously and feel it needs some tic. Misinformed with regards to dining arrangements with regards to your Allowance for dinner resulting in spoiling our last evening. The lift requires to be upgraded as my disabled mother had no alternative means to get to the ground floor when the lift had gone onto generator during a power failure and she had to get down stairs with great difficulty not ideal for an elderly guest

Stayed 7th September 2015

Have been to Barony Castle several times and have always thoroughly enjoyed our stay. Staff are always very friendly. Will return.

Stayed 7th September 2015

Exceptionally helpful staff.

Stayed 6th September 2015

Had an amazing time at this hotel. Staff were superb, went that extra mile to make our stay special. Would definately stay again.

Stayed 27th July 2015

Stayed here for 3 nights last week.The staff were fantastic really helpful and very friendly.Food was lovely will definitely go back. The only thing that was terrible was the weather!!

Stayed 25th July 2015

Great stay, staff were fantastic

Stayed 18th July 2015

Staff are all very friendly and made you feel very welcome.

Stayed 14th July 2015

The deal we had was great value for money would definitely recommend to others..only surprise was that bar closed at 10.30pm seemed a bit early for a hotel..

Stayed 12th July 2015

We spent a wonderful overnight stay at the hotel. The service, staff and food were excellent. Some of the rooms are looking like they need to be refreshed but it is clear that this is ongoing.

Stayed 28th June 2015

Lovely location. Staff on the whole helpful but some confusion about how to pay everything in one transaction. Disappointed in the food, particularly hot breakfast, bacon, scrambled eggs and potato scones not warm enough so did not eat. Minestrone soup very good. At dinner staff member did not warn me that the main dish plate was very hot. Loud noise every time I flushed the toilet and a piece of the top above the w/c above moved upwards. Also intermittent flushing difficulty. When I mentioned this to reception it was known about but had not been rectified. There was no hairdryer in the room, reception brought one. Disappointed I was unable to buy Malbec by the glass. Peaceful surroundings, would go back.

Stayed 26th June 2015

On arrival reception staff were ok then there was no hot water for showering food was wrongly cooked but was rectified maybe was just not a good weekend for this hotel manager was great and did his best though

Stayed 20th June 2015

Stayed one night last weekend at Barony Castle. Staff were so friendly and helpful. Although hotel is tired in places, the food is excellent. Special compliments for the breakfast which was better than in many higher starred hotels we have stayed.

Stayed 19th June 2015

Enjoyable stay. Staff very pleasant and helpful. Food good and varied.