Derwent Manor Boutique Hotel, Allensford

Stayed 7th January 2024

A really lovely stay. Staff friendly and pleasant, food delicious and room nice and comfortable

Stayed 4th January 2024

Lovely stay excellent in every aspect

Stayed 29th December 2023

Beautiful hotel but service not so good. On checkin we weren’t told where anything was, what time breakfast was served or even where the spa facilities were. No mention of the ice rink or the tipi either. Service in the restaurant on the evening was horrendous. I know they were very short staffed as we had a lovely chat with the restaurant manager. We were seated and asked our drinks order but the waitress was distracted by another table and said she’d come back to take our order. She never did and after around 15mins my husband went to the bar to order them. I ordered GF lasagne which came out as penne bolognaise with some cheese melted on top! I didn’t mention this as that was ok but not what I ordered. We were never asked if we wanted any drinks throughout the meal we had to ask and when our plates were cleared away we weren’t offered the deserts menu bearing in mind the offer was for a 3 course meal. We waited 45mins all the time trying to catch someone’s attention then in the end we just asked for the bill. As much as this really isn’t good enough for this standard of hotel it wouldn’t stop us from returning. We had a wonderful time and have recommended it to all our friends. We also thoroughly enjoyed the singers that performed that night.

Stayed 27th December 2023

The staff are really professional and supportive. The hotel is lovely and our stay was relaxed and needed after the Xmas festivities. There were a couple of issues, the was unavailable for several hours and a number of guests complained as you would, and due to markets being closed the menu was limited and changed to the annoyance of people with dietary requirements. We will return but probably not just after Xmas.

Stayed 10th December 2023

I visited with my Husband, we had a lovely stay, however service at dinner was not good. I have emailed hotel separately regarding this. However gorgeous hotel in a beautiful location

Stayed 22nd November 2023

2 nights DBB food and service was first class in the Prego restaurant. Bed was comfortable. Towel rail in the bathroom did not work, and the cold draft from windows. But enjoyed our stay.

Stayed 14th November 2023

On arrival at Derwent Manor we were allocated Room 108, which seemed a little chilly. We mentioned this at Reception on our way for a swim, and on our return we were told the heating could not be fixed and we were moved to Room 110, where the heating was definitely working. On return to the Hotel on our second day, this Room also felt cool, but we couldn’t be bothered to move again, and used the Fan Heater located in the Wardrobe to take the chill off the room. Evening meals were very good, Breakfast was a bit variable, Eggs Benedict and Scrambled Eggs with Smoked Salmon very nice, but the Traditional Breakfast had overcooked Brown and Fried Bread, and Baked Beans missing, on Day 1, Black Pudding missing on day 2.

Stayed 27th October 2023

Beautiful hotel, staff friendly and food good quality. There was some dust in the bedroom and more than one dead fly on the window sill. Breakfast system was not explained. However had an overall great stay and would recommend.

Stayed 26th September 2023

Stayed here a few times Lovely hotel Lovely food Friendly helpful staff

Stayed 24th September 2023

Excellent hotel, we had a fabulous stay for my husbands birthday, everything was perfect and we shall have a return visit.

Stayed 22nd September 2023

Staff very welcoming and can't do enough for you. Had a fantastic 30th Wedding Anniversary stay. Will definitely be booking again.

Stayed 21st September 2023

Good room and excellent evening meal.

Stayed 17th September 2023

Fantastic hotel and service, great menu and food, room was out of this world

Stayed 12th September 2023

Very good hotel. Only one problem. We had asked you for a ground floor room near the lift with shower not over bath. You contacted hotel and came back to say we had a ground floor room, near the lift with just a few steps. This was not the case. Ground floor room with about 16 (staggered) steps to reach it, had a walk in shower but we were not near the lift. We did discover such a room was possible but had obviously been let to someone else. As my husband had just had a hip operation 4 weeks ago it did cause us some problems Having said that everything else was excellent as you will see with my scoring below.

Stayed 8th September 2023

absolutely amazing hotel and overnight stay. Great deal at £92 pp for DB&B which was superb. great menu choice and staff were fabulous, especially Owen and Olivia who served us both with always a smile on their faces. Will definitely be back

Stayed 3rd September 2023

Excellent. This is a top notch hotel in beautiful rural surroundings. We dined every night (5) in the Prego restaurant, as well as breakfast. All the staff are charming and very efficient. Our room was spotless and well appointed. If you happen to be travelling from central Scotland, take the A68 instead of using the A1, it's a great road and the hotel entrance is right on the A68

Stayed 7th September 2023

Great value - pool nice - good especially delicious and very spacious room

Stayed 31st August 2023

Great place food excellent and service ? it was 4 my sisters birthday ? and she loved it

Stayed 29th August 2023

Just perfect from arriving to leaving. Will definitely be returning.

Stayed 29th August 2023

Lovely hotel. Quality of the rooms was excellent. Food menu could of been more varied and more choice but saying that the food quality was excellent

Stayed 29th August 2023

We had a lovely relaxing overnight stay with an excellent dinner and breakfast. The hotel is beautifully decorated and the room was very comfortable with the added touch of a bottle of wine. The spa was great too. I must mention the staff who although the majority were young they were very professional without being overbearing and very pleasant to talk to.

Stayed 24th August 2023

A beautiful and recently refurbished hotel where everywhere was immaculate, our bedroom was a good size and beautifully furnished including a coffee machine and kettle. A bottle of wine in the room was part of our deal, though to be honest it wasn't good, I also have to say that we didn't particularly enjoy any of the alcoholic drinks that we had. We did however really enjoy all the food that we had, and all the staff were very friendly and welcoming.

Stayed 24th August 2023

Excellent hotel with very helpful staff. Lovely room and excellent food in restaurant

Stayed 19th August 2023

The use of the leisure facilities was incredible; the pool, sauna & jacuzzi wede of an excellent standard. The room itself (room 123) was spotless, spacious, airy, excellent view. Our only critque (and it's tiny), was there was no wine cooler for the bottle of white wine that was in our room (as part of our package). Drinks in the bar area were wonderful

Stayed 21st August 2023

Great stay Good food Spacious room