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Landmark Hotel, Dundee

Kingsway West, Dundee, DD25JT, UK

Guest Reviews

Overall Guest Rating

82%

anthony kwiatkowski said...

94 %
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Stayed 12th November 2022

All good. place beautiful. Staff very friendly and very helpfull. good value for money. will be back very soon

A guest said...

94 %
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80%

Stayed 7th November 2022

A lovely stay in a well looked after hotel set in stunning grounds. Friendly staff who are only too eager to help. The pool and sauna/steam room are a nice bonus too. We would highly recommend The Landmark.

Carole Stewart said...

100 %
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Stayed 5th November 2022

Very pleasant stay, staff very helpful and evening meal was superb .

Mark Rooney said...

100 %
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Stayed 3rd November 2022

Hotel was lovely and clean and staff were extremely helpful and pleasant.The food was really nice and portion size was great.I shall recommend to friends and family.

Gary Wilson said...

94 %
90%
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90%

Stayed 29th October 2022

Another fantastic stay here, we got there earlier to make full use of the Gym, Pool, Sauna and Steam Room to find our room was ready. Another great meal in the restaurant with a very good menu. The only thing I would change would be the supplier of the black pudding, not up there with the quality of the rest of the restaurant and breakfast menu. We will definitely be back.

A guest said...

84 %
90%
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80%

Stayed 26th October 2022

Enjoyed our stay at Landmark Hotel, Dundee. Room was spacious and very comfortable. Bathroom was a good size - would have liked more shower gel and shampoo products. Breakfast was very good with a good selection to choose from. Staff were very friendly and helpful.

Pauline Collins said...

77 %
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Stayed 10th October 2022

Well I booked this for my mum and dad. Dad's birthday. I picked this hotel as my husband and i stayed before and had a lovely stay. Hotel lovely they said. Waited so long for dinner my dad didnt like any starters asked could he swap for an orange juice to start no problem so my mum order soup but mains arrived before my mum starter. So had to send her mains back. A bit disappointed. It was a two course got up to leave as all paid to girl saying you have a bill. My mum says what for ? orange juice £2.80 they were told it was OK to swap and then with restaurant busy saying NO you have to pay. Very embrassed for £2 80 my mum paid . They should have told them cant swap. Disappointed should have told them before offered to swap out to give them it. A bit disappointed as his birthday.

Christine Moles said...

90 %
90%
N/A
90%

Stayed 16th October 2022

2nd visit within the month & found staff v.friendly n helpful. Had lovely double superior room. Only problem was with the breakfast restaurant manager reluctant to re-fill breakfast foods when empty as to near 10a.m!! 9.40a.m! As Hotel entertaining lots of Ukranian families think they were in earlier than us!

Margaret Wilson said...

90 %
80%
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90%

Stayed 15th October 2022

My granddaughter and I had a lovely stay at Landmark. Reception welcomed us with a big smile and our room was ready early. Very comfortable bed and room was ideal. We had a nice lunch then enjoyed Steam room and pool later in the afternoon. Evening meal and breakfast was really nice and staff were very friendly and helpful. I would definitely go back to Landmark in the future.

A guest said...

94 %
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80%

Stayed 14th October 2022

Hotel ok,location isolated,no pavement on local road outside,you have to go on to the kingsway and try to cross it to get a bus into city centre,we decided to phone a taxi 11£ into the centre The hotel itself is ok the staff are very pleasant and hard working, the menu is limited,and the food is fine. i wouldn`t stay at this hotel again because of its location

A guest said...

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90%

Stayed 18th October 2022

Stayed at Landmark Hotel Dundee for a wee overnight. The staff was excellent they were so friendly, helpful, and professional. Definitely a credit to the hotel. The food was great, and the rooms were clean. The leisure club was excellent. Definitely will go back

Christopher Carter said...

94 %
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Stayed 8th October 2022

Great stay at a lovely hotel. Upgraded to a larger room, very comfortable. Staff lovely. Helpful when we needed a later checkout and restaurant staff also really accommodating. Happily stay again when visiting that part of the country.

A guest said...

97 %
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Stayed 25th September 2022

Friendly & accomodating staff ...altho.had to change Room as we had asked for a twin bedded room! My friend Sandra & I often meet in Dundee as half way for us both! Yes they changed Room as was requested & was happy with Room & Dining Service. Have re-booked Hotel in Oct for myself & my partner with the 2 day Autumn Offer ??

Davy Calderhead said...

100 %
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Stayed 23rd September 2022

We had the deluxe room which was very nice indeed with its super comfy huuuge bed and bathroom with large bath and walk in shower. The only drawback is you need a degree in rocket science to work the heating ?! I think there should have been robes/slippers, but maybe the previous occupants nicked them. Dinner was very good apart from a wee hiccup for which we got a free drink each though I thought the wine too expensive for what it was. All the staff were very friendly except for the grump that showed us to our breakfast table without telling us what to do or where to go, though asking is easy. The choice of food for breakfast was amazing!! Recommended!

A guest said...

57 %
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80%

Stayed 17th September 2022

Hotel was lovely on arrival checking in staff were very helpful . Rooms were ready although we checked in early it’s a shame they never used the extra time to clean them properly . Don’t think any dusting had been done it was thick on the bedside lamps , the glasses were marked from the last guests and although the bins had been emptied the dirty liner was all stained . The bathroom had lovely white towels but the overflow drain was filthy . There were what seemed like long staying guests eating from plastic containers that they had brought into the restaurant both at evening meal and then again at breakfast . Our meal was delicious and staff were great . There was a trolley sat outside the rooms when we arrive with half drankbottles of wine and dirty dishes it was left all day the next morning it had been emptied but not cleaned still cover in food stains. We had a DBB deal for one night stay I’m so glad I hadn’t paid full price . I left this information when checking out but no one has contacted me as yet

A guest said...

100 %
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Stayed 11th September 2022

No problems at all

Susan Suttie said...

74 %
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70%
50%

Stayed 9th September 2022

Very disappointing stay to be honest. The hotel is hosting a number of Ukranian refugees, which I applaud them for doing, but they have taken over the hotel to the detriment of paying guests. I don't think the mix is working. It was impossible to get a seat in the bar area, all tables taken for long periods of time and the children running/shouting whilst we were eating there as not enough tables in the main restaurant. We went for a swim and the children were being really wild, throwing the drinks tumblers about and throwing the chilled water from the drinks dispenser. Only one adult accompanied several children and she ignored them. We reported this to reception and they were disturbed by this behaviour and dealt with it promptly. However our relaxing spa time was ruined. There was a wedding on the Saturday, the restaurant was booked until 6pm and our dinner reservation was 7pm. We did not get in until 8pm, we were however issued a free drink. Incidentally there was a coach tour plus the wedding and the Sauvignon Blanc ran out before dinner! We were still awaiting our meal at 8-30pm then when my chicken burger arrived I was given chicken and beef in the same bun! The poor waiter was completely stumped and replaced my meal. The burger was very tasty but the chips had been rushed and were barely cooked. My husband had obviously eaten his dinner by then. Whilst we had a lovely, clean, comfortable room we were celebrating our Wedding Anniversary and our stay fell far short of a celebration.

Amanda morrison said...

94 %
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Stayed 3rd September 2022

Lovely hotel, amazing food and friendly staff ...but..the toilet was used and hadn't been flushed before we went into the room and the shower looked a bit grubby

Allison Dow said...

70 %
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Stayed 3rd September 2022

At check in our room wasn’t ready but we were offered a free drink which was nice. Rooms and public areas could do with being given a bit of a once over, some of the fixtures and fittings were looking tired. Our evening meal was very nice however breakfast was very disappointing.

A guest said...

90 %
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Stayed 30th August 2022

Really enjoyable stay . Staff were really friendly and helpful . Evening meal was so good and the service too . Breakfast was great , met chef and he was friendly . Only thing was the room needed a bit of t.l.c. Chair was worn in places and curtain was torn . Didn't really matter to us . A great stay . Relaxing and quiet.

Ryan McGowan said...

67 %
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Stayed 28th August 2022

Decent hotel with good facilities. Food was very good. Only concern with hotel was our room door was opened without knocking at 8:30am which woke us up and the girl apologised. The door was then chapped at 10:30am prior to check out which was at 11:00am. Unsure why this happened and it did spoil our stay slightly

Tammi McCloy said...

97 %
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Stayed 27th August 2022

Myself & my partner had a lovely stay at this hotel, weather was great so sat out in the beer garden, drinks prices were reasonable compared to other hotels. Rooms were immaculate, staff were fantastic would recommend.

FIONA BENSOUSSANE said...

70 %
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Stayed 11th August 2022

The staff at this hotel are very friendly and helpful special shout out to Paul at reception and Thomas at the bar who were great fun and know how to have a bit of a banter with you i have to say a big let down about the DBB is the menu as you only get the choice of fish and chips or burger /chicken in a bun veg pasta anything else on the menu is you pay supplements which shows a lack of imagination on how to budget for more choices i understand you need to make a profit but you can still come up with something

mary ohara said...

74 %
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Stayed 18th August 2022

We love this hotel and have visited many times. Staff are pleasant and rooms clean and a good standard x

A guest said...

17 %
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0%

Stayed 18th August 2022

Paid to upgrade to superior king ,was put in room with disabled bathroom with emergency buzzers,stains on carpet ,food very poor Conservatory windows dirty Booking was wine on arrival ,was handed a bottle and 2 glasses during check in Only good thing staff friendly