Leonardo Hotel Newcastle, Newcastle
Guest Reviews
Overall Guest Rating
89%
Overall Guest Rating
89%terry spears said...
Stayed 24th July 2025
Very close to the train station 5 minutes, checking in was fast and informative,Room was clean and well maintained,some road noise from 233 but not excessive,the restaurant food was of good quality but unfortunately only had my 3rd choice of mains.The breakfast was well stocked and replenished as and when required.
A guest said...
Stayed 19th July 2025
Hotel great location for touring the surrounding area and great for city centre. Discounted parking over the road. Staff lovely and always acknowledged you. We had a room in the top floor and it was very warm. We did ask for a fan which was brought to the room. Housekeeping let the side down a bit as we asked for our room to be serviced and two days running this was missed. The 3rd day was done but late on in the day. My hotel break package was very good and would highly recommend.
Philomena Logan said...
Stayed 17th July 2025
Fantastic hotel and staff were excellent and very friendly.
James McIntosh said...
Stayed 15th July 2025
Had a two night stay at Leonardo’s Hotel Newcastle, room was very nice and spotlessly clean. Breakfast was more than adequate and bar prices very reasonable. Location ideal for railway station.
monique hemingway said...
Stayed 8th July 2025
Lovely friendly helpfill staff great food and value fir money
Stuart Burns said...
Stayed 5th July 2025
Lovely hotel and the lady that checked us in customer service was first class.
Carol Webster said...
Stayed 30th June 2025
Hotel was great - The only problem was the bathroom very tired needs a total refurb!
James Oakes said...
Stayed 25th June 2025
We had a very comfortable stay. Staff were very friendly and helpful, especially Scott on reception. Only drawback was that we could not use restaurant on second night of stay as it had been pre-booked by two coach tours and we were not informed of this. It did however not detract from our stay.
R Erskine said...
Stayed 23rd June 2025
Have stayed before and was not disappointed once again from front of house to the cleaners all well done
Norman Wenzel said...
Stayed 18th June 2025
Excellent stay
Agnes Kettles said...
Stayed 20th June 2025
The hotel is lovely and clean not many sockets in the room thou. Breakfast was great lots of choice. The free coffee with the voucher we had it at the night time but wasn’t very nice and came in a paper cup
Pamela Anderson said...
Stayed 19th June 2025
Great hotel, rooms were fab and the staff were just amazing in fact Brian was just the best, couldn't do enough for you. Thanks so much.
Brenda Winward said...
Stayed 11th June 2025
Very clean and comfortable. Staff very friendly and helpful
A guest said...
Stayed 25th May 2025
Good quality hotel with good service
Elizabeth Marsden said...
Stayed 25th May 2025
We enjoyed our stay. Bathroom definitely needs updating & it would be helpful to have another chair so we can sit at table. Nathan the barman was a gem, he was on his own but was efficient & friendly
Andrew Buchanan said...
Stayed 19th May 2025
Overall, 9/10 for all aspects of our stay. Great value accommodation, very good bedroom and facilities, very good breakfast. Great location - easy access to train station, the Metro, the River Tyne, Buses, and the town centre. Would be happy to stay there again and would recommend the Leonardo Hotel, Newcastle for short stays.
Sara Watson said...
Stayed 29th March 2025
A clean, comfortable hotel, fairly near the town centre. The staff we encountered were lovely. Breakfast was delicious. A good stay
David Beggs said...
Stayed 11th February 2025
First clas service. Fantastic local location. Will book again
Shirley Hogg said...
Stayed 3rd January 2025
Lovely hotel close to the Newcastle arena,clean,room nice,only negative was the room was too warm, couldn't turn radiator down
Joyce Murray said...
Stayed 16th December 2024
The hotel is very well located for the city centre. The rooms are clean and comfortable and the staff are very friendly and helpful would definitely stay here again.
Paul Bradshaw said...
Stayed 9th December 2024
A fantastic stay and great value for money. Room was clean and it was a nice touch to provide a couple of bottles of complimentary water. Hotel is only a 5 minute walk to the station and 10 minute walk to Eldon square shopping centre. We booked the package deal which included a bottle of prosecco and coffee (at the bar). Breakfast was also very good.
R Erskine said...
Stayed 27th November 2024
Really nice staff very friendly and 10 out of 10 for breakfasts as well
Michael Jordison said...
Stayed 15th November 2024
Had another great stay,nice clean modern hotel with really nice staff throughout. Had a meal in the bar with a few drinks and were well looked after by Sam and Edward, before heading out..plenty to chose from at breakfast,nice relaxed morning.
emma rooks said...
Stayed 31st October 2024
Lovely hotel everything we needed close to town food and staff great
A guest said...
Stayed 27th October 2024
Having stayed at the hotel before we happily booked again, however on this occasion we had booked the offer to get prosecco and pizza. The hotel had no prosecco left but did offer an alternative of a bottle of house wine as a replacement so thank you! When ordering food we were told that the dinner menu was off and only the lunch menu was on offer nothing else, for other guests to come in and order things which were not on the menu so staff must have made them aware of additional products. Overall a great stay but on this occasion we felt the staff were not as helpful or tentative to customer needs.
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