Park Hotel, Peebles

Stayed 15th August 2015

Found very strange no reception area. Had to go to bar to check in and out.Bedroom carpet ready for the bin,completely thread bare. Toilet roll holder broken . For the money paid was expecting better accommodation. Would think twice about booking with classic Britain again. This is the first time we have been disappointed in classic Britain.

Stayed 1st August 2015

Very disappointing. The hotel is badly in need of refurbishment. We were given a twin room having booked a double room. Bedroom was ok although rather dusty but bathroom was dirty with mouldy shower curtain and filthy tiles.

Stayed 24th July 2015

The room we were put in was very basic and the carpet was threadbare. I have asthma and I was unwell both mornings on waking up only to realise the room we had put in was for guests with dogs. This caused me to be very breathless and wheezy and feel unwell during my stay. This should not happen as I have bad asthma and allergic to dog hair and this could have triggered an attack. The hotel was tired but the food was good.

Stayed 18th July 2015

Good location, could do with a little upgrading.

Stayed 4th July 2015

Had a good nights stay in a confortable room fit for purpose. Would use this hotel again when golfing in The Borders.

Stayed 4th July 2015

Made a mistake with final bill but once I showed them confirmation email from you everything fine

Stayed 4th July 2015

Staff were helpful and friendly. Hotel was clean but a little "past its best"

Stayed 12th June 2015

Staff very friendly, breakfast was great, however we decided to eat in the hotel one night & was not impressed with burger & chips, I thought the burger was tasteless & was disappointed in the twice cooked chips i felt these were like frozen chips.

Stayed 16th May 2015

Bedrooms were very small : shower was not a handheld type so couldnt take off the wall : bathroom tiles were dirty with mould : hotel was more suitable for elderly people : older clients

Stayed 16th May 2015

Food very good but disappointed that we had to eat in the Bar Area rather than the restaurant. Customers should be informed before booking that the restaurant is not being used. The bedrooms and the lounges are tired looking and in need of upgrading.

Stayed 9th May 2015

Had a lovely stay staff so friendly food delicious had a lovely big room with lovely view would definitely go back.

Stayed 2nd May 2015

We had a very pleasant stay in the Park Hotel from May 2nd.to May 4th 2015. The staff were extremely pleasant and helpful and the hotel itself was spotlessly clean and very comfortable. We would not hesitate to recommend it.

Stayed 30th April 2015

nice touches in bathroom but need to rethink safety aspect concerning bath/shower.

Stayed 20th April 2015

We were allocated a delightful room with 2 small turret seating areas and with very good views over the river towards the hills. The cent. heating boiler could be heard from the bathroom but was barely noticeable in the bedroom. It helps to be slightly deaf!!The food was adequate and a bargain at the price. Courses took a long time to arrive and were probably cooked from fresh as the hotel only seemed to have 25% occupancy. The staff were of mixed nationalities and all were extremely polite and helpful. One of the French waiters did not have a good command of English but this was not a difficulty as we speak French.

Stayed 23rd March 2015

Enjoyed my stay at the hotel

Stayed 8th March 2015

At first the room offered was in need of updating carpet worn but clean and tidy.Asked for another room and this was forthcoming.The room was a great improvement and was accepted. Clean and tidy have no complaints.All staff very welcoming and polite and nice to talk to.Menu requires more choice but the food ordered was of excellent quality and hot the service again was excellent. To sum up the stay was an enjoyable and refreshing experience. The hotel as become part of the Hydro and would be worth a visit when refurbishment is completed.

Stayed 1st March 2015

It was a great stay

Stayed 24th February 2015

Outstanding value at

Stayed 20th January 2015

Lovely small hotel in the heart of peebles. very helpful and friendly staff. Food was good but would recommend that people are given the choice whether to eat in the bar lounge or restaurant even if they are just eating from the bar menu. The breakfast was excellent, good choice and plentiful. The room was clean and spacious with comfty bed. I definitely recommend the hotel.

Stayed 9th January 2015

Hotel was fine but dont think we would stay there again.

Stayed 31st December 2014

We were very disappointed on arrival as our room was small and overlooked a flat roof and huge kitchen vent. Nothing like the photo online! The door of the room next door was propped open with an old towel and there was a smell of damp. The room was hot and stuffy but we couldn't keep the window open because of the noise from the kitchen vent. We booked for a special 'Hogmanay' stay and although the food wasn't particularly traditional, it was very good. The 'entertainment ' was enjoyable but not particularly special ( some young boys on bagpipes and accordion and an older man singing and playing a guitar). Nothing else was offered as part of the 'Hogmanay Celebrations' and most staff had left by about 11.30. Thankfully the next morning we were moved to a bigger room overlooking the car park but away from the kitchen. The hair dryer was broken and the toilet didn't flush properly but at least the room was quiet and airy. We didn't sleep well as the bed was so small ( we're used to a kingsize) ,the duvet wasn't big enough to cover us both comfortably and the pillows were of poor quality ( also no mattress/pillow protectors). On the plus side, we had a very enjoyable ( and generous) afternoon tea in the cosy lounge ( we were actually too late for this but the staff couldn't't have been more obliging ) and the breakfasts couldn't be faulted. The staff were friendly,pleasant and so helpful. Restaurant staff were great ( apart from the young girl who stripped down the vacated tables near us, bundling up the dirty linens and leaving condiments etc on the chairs whilst we and other diners were in the middle of our meals)!! In short, it was the lack of attention to detail ( cheap toiletries, shabby fixtures and fittings, small beds, cheap and shabby linens) and perhaps a lack of training in some of the younger staff that lets this hotel down. However it is clean, warm, cosy and friendly and the food and service is excellent.

Stayed 31st December 2014

Thoroughly enjoyable stay, staff could not have been more helpful, on the ball and continually checking that everyone had all that they needed.

Stayed 8th December 2014

Staff very friendly,nice clean bed,room nice and warm,lovely food. Would go return.

Stayed 7th December 2014

Fantastic value for money. The room did need refurbished but everything you needed. The bed was the only problem it was so old that when trying to sleep it hurt all your joints. So we didn't have a good nights sleep. Staff were so friendly and the breakfast was superb. Served with a smile and nothing was too much trouble for the staff.

Stayed 7th December 2014

The room was quite cold but the staff were more than happy to supply a portable heater. The mattress was a bit lumpy but apart from that we had a lovely stay and would most certainly go back. Brilliant breakfast ...... Excellent service all round.