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Mercure Sheffield Kenwood Hall Hotel & Spa, Sheffield

Kenwood Road, Sheffield, S7 1NQ, UK

Guest Reviews

Overall Guest Rating

85%

Lisa Nolan said...

87 %
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Stayed 1st July 2018

Wonderful break. Really enjoyed the spa and the food was delicious x

Katherine Teal said...

90 %
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Stayed 23rd June 2018

Absolutely fantastic stay,the grounds are beautiful as was the weather.We did have to ask re our room upgrade but we did get upgraded to a King executive which was lovely although very dated.But we had a comfortable night and the reception area and the dining area and toilets had clearly been renovated so we know it's work in progress. We had the meal deal and that was absolutely superb and the young staff were so attentive, polite, helpful and genuinely were soo happy to help James Delaney in the dining room and Karina on reception shone.So lovely.Your management should be very proud of their staff. Will definitely return.

F Cropper said...

87 %
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Stayed 30th May 2018

Nice clean presentable hotel. Staff very pleasant and helpful. The grounds are beautiful, the room was nice with everything you needed and clean and tidy. The pool area was very nice with a Jacuzzi, steam room, sauna and seating. All very clean and everything worked and the staff were interested and keen to know if we thought the temperature of the pool was OK. The changing rooms were good and the gym areas looked good.

A guest said...

84 %
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Stayed 21st May 2018

Friendly staff great swimming pool

A guest said...

84 %
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Stayed 23rd March 2018

Location was great, right on the doorstep of the Peak District. Breakfast was also very nice in the restaurant

A guest said...

90 %
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90%

Stayed 8th March 2018

Last minute choice as we had not been able to go to Spain due to snow closing airport. Lovely hotel booked.. Great deal including dinner and breakfast. Room had good view of the frozen lake and snowy landscape. Food very good and excellent service.

A guest said...

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Stayed 17th March 2018

I have been travelling to Sheffield for nearly three months now on business, staying here at least once a week. This is what I have found: The hotel is set in beautiful grounds. The reception area is always immaculate. Check in fast and hassle free. The communal areas are always spotlessly kept. The layout of the hotel bedroom depends on what type you have booked. The rooms I have stayed in have always been spacious, with everything I need and spotlessly clean. Luxury soft towels and fresh crisp bed linen. I need a daily gym fix and can definitely get it at this hotel. There are two rooms with gym machines and equipment - plenty enough for a good workout. Then there is a jacuzzi, sauna and steam room to enjoy. The leisure pool does not suit lots of lengths but more than adequate for a splash. Again these areas are immaculately clean. A few weeks ago I had a spa treatment. This can be best described as out of the world. It was so relaxing after a busy working week. Hotel guests get a discount on the already reasonably priced spa treatments. I have used the restaurant every time I have stayed and enjoyed the food. It is not the mass produced/microwaved food you get in many hotels. It appears to be freshly cooked and is very tasty. I am after some of the recipes! At breakfast there is always the same lady there. I hope she doesn’t mind me saying she is a mature lady. She always come over, asks how I am, how work is going and what plans I have with my family. A lovely gesture that she remembers me from previous visits. There is plenty of choice at breakfast and it all appears to be fresh. I have had one problem on checking out - which was quickly solved with a manager (Jamie). Great customer service. There are not many hotels that I use for business which I would also use for leisure. I will the Kenwood Hall. I am returning for a weekend with my husband to appreciate the beautiful grounds, use the spa and enjoy some good food. The Kenwood Hall hotel is my first choice in Sheffield now everytime.

A guest said...

90 %
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Stayed 18th March 2018

cant really fault the hotel ,only negative ,a microwave could be available in the breakfast room .we like our food hot ,this would be great help,plenty to choose from at breakfast.and we had an evening meal there ,all was very good,our room was a lake view room ,really nice room and overlooked the lake ,grounds are lovely well kept etc,hotel was very clean etc,staf friendly, nice small pool,jacuzzi,spa.steam rooms etc.we would def go back again

A guest said...

100 %
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Stayed 4th March 2018

We booked this hotel as we were stopping over to see a band in the city centre. The hotel was faultless. Room was massive, luxurious and clean and all staff very friendly. The breakfast was gorgeous and we will definitely stay again. Although we never used the spa facilities they were all on with the price. A taxi to the centre is about a 6 min tide st £4-6. The hotel grounds are amazing and has ample parking. The bed was comfortable and we both had a lovely stay. Thumbs up from me.