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Glenburn Hotel, Rothesay

Glenburn Road, Rothesay, PA20 9JP, UK

Guest Reviews

Overall Guest Rating

82%

Karen Cassidy said...

84 %
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Stayed 16th June 2023

Stayed for 2 night and room was front facing with beautiful views, hotel is lovely and staff are polite and friendly, food needs to be looked at as very limited and not available between 2pm and 5pm . Breakfast was good and we both had a lovely stay

Wilma Goldie said...

97 %
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90%

Stayed 30th May 2023

Had a lovely overnite stay at The Glenburn Hotel in Rothesay. The architecture of the building was amazing. . Our room was fabulous with a great view, weather helped as we were able to take advantage of the outside terrace to watch the sunset. The staff were all very friendly and helpful, especially the woman on reception, unfortunately haven't got her name. She was extremely friendly and helpful with a great sense of humour , shes definitely an assett to the hotel t eam. Only downside was I didn't manage to get my icecream!! Will definitely be back, and know which room I'll be requesting.

Thomas Howe said...

94 %
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80%

Stayed 30th May 2023

Excellent well run hotel with magnificent views

Caroline Haining said...

94 %
90%
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90%

Stayed 23rd May 2023

Very easy check in. Our room was on the first floor. Clean and tidy. Would have liked some biscuits on the tea tray. We ate in the hotel the first night from the bar menu I think. Not a great selection but what we ordered was nice. Breakfast had a great selection to choose from. We went to Mount Stuart House on the recommendation of one of the waitresses. Overall I would go back.

Cathie Wilson said...

80 %
80%
80%
80%

Stayed 19th May 2023

Had a good weekend at the Glenburn, we upgraded to a Seaview room, which was very comfortable, lovely walk in shower, only complaint was bathroom had no shelf or shower caddy for toiletries. Breakfast was good, plenty of selection of cereals and hot food. Staf friendly and welcoming. Will come back

A guest said...

80 %
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80%

Stayed 19th May 2023

We stayed for 2 nights. Hotel could be doing with some general upgrading. Our bedroom was spotless. The bathroom was clean although dated, toilet seat didnt match the bath suite. We ate in the hotel on the Friday night and the food was lovely. We don't like the draught e or diet e and that was all that was available. Bottles or cans would have suited us better. Unfortunately because of this we went out in the evenings and didnt spend a lot of money in the hotel. We spoke to Reception when checking out and they did say that that was all that they were supplied with - I'm sure this is an issue with quite a few people. The breakfast was very good with a lot of choice and nothing ever ran out, the staff were very attentive and we found everyone to be very friendly throughout the hotel.

Linda Stanley said...

80 %
80%
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N/A

Stayed 14th May 2023

We were given a £40 credit voucher to spend on our stay. We didn’t stay in the hotel much as we were visiting family but the bedroom was lovely and the bed was very sumptuous and comfortable. The amenities in the room were good also, tea, coffee, bathroom supplies etc. The only downside was that the bar closed super early and we were unable to use the voucher that we had. We did return on both evenings around 9-9.30pm . I asked the manager if I could maybe have a bottle of wine and he said he couldn’t do that and said that the voucher was supposed to be used on the first night………we weren’t informed of this at check in and I felt quite hard done by!

Patricia Cook said...

87 %
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Stayed 16th November 2022

Very nice hotel. The decor was lovely and the wood panelling gave a feeling of grandeur. All furniture in the public areas and the bedrooms was good quality and solid. The food was excellent, well presented and tasty. The staff were friendly, welcoming and efficient.

Lorraine Gardner said...

100 %
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Stayed 4th November 2022

Great hotel and fabulous staff! Had a fantastic weekend, breakfast and dinner were delicious! Had a brilliant special birthday here would definitely go back and recommend ?

Elaine Dickson said...

84 %
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Stayed 19th October 2022

When we arrived at reception we were met with a friendly smile from a very polite lad and waited no time at all to check in . We were given a room on the 2nd floor , it was quite a big room, very clean and bright. The bed was comfortable, tea & coffee were provided but no biscuits. The Housekeeping staff were nice and asked if we required more tea/coffee on our second day. Breakfast was self service which was good, you could help yourself to cereals cooked breakfast, fruit juice and toast , the staff asked if you wanted a pot of tea or coffee when you entered the dining area. We had dinner in the Bar which we really enjoyed, good choices of food on the menu , catering for everyone , delicious food and great service. We really enjoyed our break here , we will definitely return to this hotel as it was very relaxing . Staff were efficient, friendly and polite

Ann Wilson said...

97 %
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Stayed 13th October 2022

Had a lovely night away, bedroom was lovely very comfortable mattress and pillows. The staff were amazing and very friendly. The food was great and portions huge. A few signs of wear and tear but hotel is Victorian and I found it charming overall. Thr breakfast room was lovely and again staff were first class. Amazing view from the terrace also. I will look forward to returning

Brian Hannah said...

90 %
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100%

Stayed 4th October 2022

The hotel is old and grand. Very large but with limited parking. Rooms have seen some investment but are old fashioned. Despite this they are large and comfortable with all necessary amenities. Staff at the hotel are attentive and efficient. The food is excellent. We had a bar meal on one night of our stay which was first class. Breakfast is also very good.

peter roberts said...

87 %
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80%

Stayed 20th September 2022

The Glenburn is a very impressive hotel. Nice large areas for sitting, great restaurant used for breakfast. The room I was allocated was clean and large. The evening meal menu is good, and competivley priced. service was excellent, staff very customer focused. Lovely seating on the balcony with excellent views.

A guest said...

100 %
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Stayed 9th September 2022

We had an amazing weekend break Rooms were lovely, Beds were so comfortable. Food was great Staff were so friendly We rate this hotel 10/10 Even though there was no entertainment on during our break We will definitely return

FIONA BR0WN said...

97 %
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Stayed 5th September 2022

We Had a lovely 3 night stay at the Glenburn Hotel. The room was clean and comfortable with amazing views across the water. The food was excellent and very reasonably priced and the staff were very friendly and helpful.

Andy Fraser said...

77 %
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Stayed 24th August 2022

Shower in the en-suite was dreadful and quite frankly dangerous (Room 301).

peter muir said...

100 %
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Stayed 14th August 2022

Fantastic stay in the glenburn Hotel, food fantastic, staff amazing and the hotel itself lovely

GRAHAM JACKSON said...

80 %
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70%

Stayed 14th August 2022

Great location, super views from seaview rooms and from hotel terrace. Recently opened and building needs some upgrading, though is on going. Surprised no biscuits supplied with tea and coffee in room, unlike other Bespoke hotels we have stayed in. No fruit of any kind available at breakfast, staff said they'd run out, but none on either morning. Dinner menu a bit patchy in quality, though enjoyed what we had. Did enjoy our stay, friendly helpful staff at all mealtimes. Will certainly be back!

Anne Harcourt said...

80 %
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Stayed 12th August 2022

Just returned from 2 nights at the Glenburn Hotel. Thoroughly enjoyed our stay. The beds and rooms were really comfortable and absolutely spotless. There was a lovely atmosphere about the place and the staff really looked after us. I worked in this hotel 40 years ago when it was very grand, and although not quite as grand now it has retained it's character and is still stunning. The Glenburn was closed for 2 years and there is clearly work in progress which is great. I hope this continues as we will definitely be back soon.

John Irving said...

77 %
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90%
90%

Stayed 3rd August 2022

Easy 10 minute walk from the ferry terminal and town centre. A grand old building, friendly staff, good standard of reasonably priced food, rooms clean, comfortable bed. Only criticism would be the size our standard double room (no.317), which was narrow at the bedhead end (only space for one bedside table, so would have been more suited as a single room rather than a double). And the WiFi signal was practically non-existent in that room. Large bathroom, clean but a little dated, and shower rather poor. Overall, a pleasant stay, and would return if could be guaranteed a larger room.

sally schofield said...

100 %
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Stayed 2nd August 2022

My husband, my four year son and myself spent two nights at the Glenburn Hotel. I have to say it was the best hotel I've ever stayed in. The staff were excellent, friendly and so helpful and made you feel so welcome. The rooms were exceptional and immaculate and the beds were so comfortable. The food was brillant and everything was so well organised really first class service. The Hotel had so much charm and history it was a very impressive building nestled into the hill of Rothesay. Really a huge thank you to the Glenburn staff and hotel for making our stay so wonderful we will definitely be back to stay.

Jean Eastty said...

60 %
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Stayed 22nd July 2022

We had a lovely stay at this hotel although some of the decor is a bit tired and dated, staff were very efficient and food was good. Would go back to this hotel

A guest said...

97 %
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Stayed 12th July 2022

The hotel was nice and clean and the room was very comfortable. The staff were very friendly and helpful. I would go back

Ian Fraser said...

100 %
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Stayed 8th July 2022

Friendly helpful pleasant staff Food was good, room clean and spacious Lovely character of hotel

A guest said...

60 %
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90%
40%

Stayed 30th June 2022

Splendid building in prime location with fantastic views overlooking Rothesay Bay. Staff very friendly, helpful and hard-working. Bedroom very clean but decor and bathroom very dated. Limited food menu served in bar only.