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Gables Hotel, Gretna

1 Annan Road, Gretna, DG165DQ, UK

Guest Reviews

Overall Guest Rating

80%

Daniel Laughton said...

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Stayed 29th June 2014

Very nice hotel, food excellent and staff very attentive.

THERESA McQUADE said...

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Stayed 28th June 2014

Had a great stay lovely hotel and food only criticism the shower. Absolutely awful. Could not use it no hot water and flow was ridiculous. Had too wash hair over bath in cold water. Only thing that spoilt otherwise enjoyable stay

Alison Groves said...

94 %
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Stayed 24th June 2014

Excellent value for money, would recommend to friends and family and hope to stay again.

Alistair Macpherson said...

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Stayed 22nd June 2014

An enjoyable 3 night break at the Gables Hotel. All staff with whom we were in contact, displayed high levels of customer service. A special mention for the kitchen staff who delivered great food, beautifully presented. Excellent value for money.

Gail Howard said...

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Stayed 19th June 2014

Excellent stay - staff very friendly and the food really was fabulous. We will definitely recommend to friends and family.

Heather Ogilvie said...

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Stayed 17th June 2014

Friendly and efficient service and good well presented food. Bedroom was comfortable and decor and furnishings in good condition though rather dull.

janet eastwood said...

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Stayed 16th June 2014

Had a very nice stay here on our way further north in Scotland. The rooms were very pleasant, the food was very enjoyable and the staff friendly. We would happily stay there again.

Geoffrey Suddes said...

87 %
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Stayed 17th June 2014

We had a wonderful two days at this hotel, rooms, food and staff were all excellent would certainly recommend and will return for another break

Teresa Reynolds said...

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Stayed 14th June 2014

The gables hotel is lovely food excellent room was very comfortable staff were all very nice and friendly cocktails were very good good location 10 min walk from shopping outlet will definetly be back and have recommended it to family

Debra Potts said...

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Stayed 14th June 2014

A lovely hotel, with friendly staff and excellent food.

Sandra Kitching said...

80 %
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Stayed 14th June 2014

Had a great stay, staff very friendly. Would definitely recommend.

debra campbell said...

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Stayed 1st June 2014

Had a lovely stay, staff were lovely and very helpful

Donald Horne said...

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Stayed 17th May 2014

We had a fantastic time at the Gables Hotel. The staff were all lovely and the food was fantastic. We will definitely book it again.

Patrick gallagher said...

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Stayed 28th April 2014

Just back from a 3 day break at Gables Hotel Gretna. Fantastic value for money. Overall a wonderful stay and will definitely be back ASAP. Gold stars all round to Management and staff for a pleasant holiday and a special mention to the Chef and kitchen team as the food prepared,cooked and served was outstanding!!!

A Webster said...

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Stayed 25th April 2014

very friendly and helpful

Kathryn Horsfall said...

84 %
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Stayed 19th April 2014

Lovely hotel with very friendly, helpful staff. Dinner b&b stay was very reasonable and food that was included within this package was of a very high standard.

Agnes Irvin said...

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Stayed 13th April 2014

Excellent stay at this hotel for the 2nd time. Staff very helpful and friendly. Evening meal very enjoyable - great menu to choose from. Good breakfast choice too. Comfortable and modern bedrooms.

Aileen robertson said...

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Stayed 21st March 2014

Fantastic staff great hotel.

H McKnight said...

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Stayed 14th March 2014

lovely friendly hotel would definitely return

Gillian Morrison said...

94 %
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Stayed 16th February 2014

Wonderful, friendly atmosphere, comfortable bedrooms, fantastic food. Excellent base for local attractions.

JEANNIE KINNEAR said... Hotel has replied

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Stayed 24th January 2014

ARRIVED ON FRIDAY NIGHT AT 7PM ON A VERY RAINY NIGHT,READY FOR OUR EVENING MEAL ONLY TO BE TOLD WE COULDNT GET A TABLE UNTIL 9PM, NOT THE MOST WELCOMING ARRIVAL. AFTER SPEAKING TO THE MANAGER HE AGREED TO GET US A TABLE. THE WEEKEND BREAK WAS TO CELEBRATE OUR 30TH WEDDING ANIVERSARY AND UNFORTUNATELY THE MOOD WAS SPOILED INSTANTLY. WE CHOSE TO DINE AT SMITHS WHERE WE HAD AN EXCELLENT MEAL. ON THE SATURDAY MY HUSBAND REQUESTED TO SPEAK TO THE MANAGER JAN WHO DID NOT CONTACT US AT ALL. WE DID ENJOY THE BURNS SUPPER ON THE SATURDAY NIGHT WHERE THE FOOD AND SERVICE WAS GOOD, AS WAS THE ENTERTAINMENT. UNFORTUNATELY FIRST IMPRESSIONS REALLY COUNT SO I WOULD NOT RETURN TO THE GABLES HOTEL.

Hotel reply...

Dear Reviewer, Many thanks for your review, on The day of your arrival we were extremely busy with hotel residents for dinner and it is unfortunate initially that we couldnt accommodate a time that you requested , However the manager on duty did speak to the kitchen whom was willing to accommodate and let you dine at the time you wished, after looking at the menus you declined this offer. On my return to work from days off I was informed of the situation and tried to contact you to discuss your disappointment throught out the afternoon . I do apologise that this did not happen as personally I felt it was inappropiate to speak to you whilst The Burns evening celebrations was on. I do send our apologies to you both that we failed to deliver customer service on this occassion. Jan Fairclough Hotel Manager

kenneth hill said...

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Stayed 19th January 2014

Very good hotel. Staff very helpful, food good and room very clean and well furnished, A very pleasant visit and I would not hesitate to recommend to friends

AILEEN DUNLOP said...

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Stayed 30th November 2013

Lovely hotel, food excellent, staff very helpful, great value break

ian hewie said...

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Stayed 25th November 2013

A very enjoyable stay,friendly staff, good food,and a cosy hotel.

maureen maclean said...

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Stayed 5th October 2013

really enjoyed our nights stay at Gables. Room was nice very clean food was great really tasty. All staff friendly especially girl on reception. would recommend to friends.