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Barony Castle Hotel, Peebles

Eddleston, Peebles, EH458QW, UK

Guest Reviews

Overall Guest Rating

89%

gordon cumming said...

87 %
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Stayed 8th May 2014

We found the hotel welcoming, staff in all parts helpful and friendly without being pushy. Our overall experience was just what we wanted, relaxed with good food.

Iain Connolly said...

100 %
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Stayed 8th May 2014

Hotel was very clean. All staff attentive and courteous. Bedroom was excellent, clean and well maintained. Food menu was varied and all meals well prepared. Woild certainly recommend.

james lynch said...

100 %
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Stayed 7th May 2014

a very good hotel room great staff excellent

DEREK MASON said...

94 %
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Stayed 7th May 2014

My wife & i had a lovely stay, the hotel is a nice place to just unwind and relax. The only minor complaint was on the morning of our departure we went for a swim & sauna and for the 50 minutes we were in, we had the company of 2 cleaners hosing down the sauna and showers which put the sauna out of use. I personally feel that general cleaning should be carried out before or after the pool becomes available to the guests.

Kim Russell said...

84 %
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Stayed 4th May 2014

The waiting staff were very attentive. Would like to see a bit more done within the grounds eg points of interest and more seating.

ANN JAMESON said...

64 %
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40%

Stayed 4th May 2014

Ate in bar as restaurant very busy and couldn't accomodate until late - food only adequate - frozen french fries and a few lettuce leaves don't justify the prices

Julia McBay said...

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Stayed 4th May 2014

This is the second time I have stayed at Barony Castle. And I will not be staying again. It ia the worst managed hotel I have ever stayed in. The first time when our rooms were still not ready by 6pm, the restaurant manager was incredibly rude and we were left forgotten about awaiting our afternoon tea, I accepted things happen and they were short staffed. Having booked again for a relaxing spa break with my fiance to arrive at 2pm and be told they had no record of us booking even when presented with the booking confirmation from this website. Eventually we were sent to lounge whilst they worked out what to do. 30 minutes later still no response from reception and I had to go ask. They sent us to another hotel in Peebles without any spa facilities and advised us we could return in the morning to use the spa. The hotel in Peebles was lovely and all staff were brilliant. Not once did the duty manager at Barony Castle come speak to us or apologise for the error or explain what happened. Nor were we offered any of the other spa hotels in the area of which there are many. Barony Castle is lovely but is completely mismanaged, I accept errors happen but this was unacceptable.

Ian Hamilton said...

90 %
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Stayed 4th May 2014

Our stay at the Barony Castle was a return visit having stayed last year, the visit this time was just as enjoyable as the first. Comfortable public areas, pleasant, friendly, helpful staff and excellent food. Our room this time did not have a view of the pleasant gardens but nevertheless a comfortable stay. Will return in the future.

John Hart said...

84 %
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Stayed 3rd May 2014

1st room was not good 2 single beds pushed together to make a double but there was 3-4 inches height difference we got another double which was smaller but ok.the carpets inn both rooms were all badly marked but I do think that the hotel was getting repainted and will probably get new carpets in the process.Food was excellent,breakfast and evening meal fantastic,great menu and great service all round.Will be back for sure.

Fiona Hutchison said...

77 %
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Stayed 2nd May 2014

Excellent value for money we paid when booking with Classic Britain

Lorna Caine said...

90 %
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Stayed 25th April 2014

staff were attentive and the food was excellent

sharon barclay said...

94 %
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Stayed 20th April 2014

My mum and dad were delighted with their gift of an over night stay at the hotel. However, I was extremely disappointed that my mum and dad had to pay the balance because i could not authorise it.

Nina Fairley said...

87 %
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Stayed 18th April 2014

I thoroughly enjoyed my stay.lovely hotel and surroundings..staff were all nice and welcoming. Would come back.

Georgina High said...

90 %
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Stayed 18th April 2014

Excellent hotel, fab service and fab food. Only one criticism is they let dogs into the hotel.

Margaret Padkin said...

87 %
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Stayed 18th April 2014

This was a surprise break for my husband and was ourt third visit to the hotel. The staff were all very friendly and accomadating. Food very good and has recently put on a new dinner menu. This has a good varied choice and portions excellent. Bubbly and chocolates was to be in the room for 2.00pm arrival, however this did not arrive until 16.00 pm after our late arrival of 3.oopm

Mrs Harvey said...

87 %
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Stayed 16th April 2014

Staff extremely helpful. Room floorboards noisy,Although updated only one chair two people,Weather good so it could have been worse. Grounds stunning,facilities well worth our outlay.Satisfactory, would go again.

Mr Lynch said...

90 %
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Stayed 16th April 2014

Very good hotel we had a lovely short stay there ,food & service where excellent room was very clean would certainly go back again.

Elaine Long said...

74 %
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Stayed 15th April 2014

Set menu same for every day- disappointing. Some staff require more training, not enough staff on at busy breakfast time, seemed a bit disorganised. Hotel nice, nice seating / relaxation areas. Lots of grounds to walk in. Enjoyed break.

GARY JACKSON said...

74 %
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Stayed 15th April 2014

It is a lovely hotel as we have stayed there twice before but hotel looking a bit tired in places. Our room was Ok but radiator very tacky looking and some wallpaper loose but overall we were happy. Staff very friendly

Lynda Gallacher said...

90 %
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Stayed 15th April 2014

Had a lovely time at the Barony Castle Hotel, the staff were very friendly and welcoming especially in the dining room. The food was 1st class - I have already recommended the hotel to family and friends. We are regular customers of Classic Britain and will continue to contact them 1st when we are booking a short break as we find the booking procedure so easy and the rates very competitive. Thanks again.

J Conaghan said...

90 %
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Stayed 15th April 2014

Had a lovely stay - I felt like I was a million miles away and we only travelled from Edinburgh. This is the second time we have stayed here and would definitely return

Louise Allman said...

80 %
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Stayed 15th April 2014

I had a very pleasant overnight stay at Barony Castle. The food was delicious. There are parts of the place that needed updated like the bathroom and the bedroom carpets looked scruffy. I enjoyed the swimming pool not sure about the communal changing area.

Ian Lockhart said...

100 %
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Stayed 13th April 2014

bedroom clean and spacious, warm friendly staff and tasty food

frank cannon said...

60 %
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Stayed 13th April 2014

average standard of room for the money, Whilst the service was good ,food was average

William Cameron said...

84 %
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Stayed 12th April 2014

Was there for one night, staff and food were excellent only problem was during the night the pipe work was noisy.