DoubleTree by Hilton Glasgow Westerwood Spa & Golf Resort, Cumbernauld

Stayed 24th January 2022

Great value stay. Were upgraded to a king size guest room which was lovely and quiet Lovely clean and disinfected room. Heater in room was off on arrival so it did take some time for room to warm up. Evening meal was very good and staff were attentive, friendly and efficient. Both of us had a great nights sleep. Breakfast was served buffet style and was poor - tepid, dried up food and wet plates. Have to make own tea and coffee from a machine as well as making your own toast and pancakes

Stayed 4th January 2022

Enjoyed a 2 day break at the hotel.I found the staff very helpful and accommodating. We had our elderly lab with us and the staff were very dog friendly.The room was spacious and clean and we were reassured by the door sticker confirming a deep clean prior to our arrival.Impressed by the covid standards throughout.The meals were very good only downside being that we found the restaurant cool and dark not really adding to any ambiance.Otherwise will be back and would recommend this hotel .

Stayed 1st December 2021

Had a lovely break at the Double Tree Westerwood Hotel from the 1st to the 3rd of December. Room great, staff very friendly and professional. The food was really good so I would recommend this hotel definitely. The only down side is the cost of drink, a gin and tonic was £7.20 and my 250 glass of wine was almost £9. Apart from that everything was great and I’ll be back soon.

Stayed 28th November 2021

Lovely stay in a fantastic room with excellent facilities, menu choices for dinner lacked Beef and restaurant was freezing.

Stayed 22nd November 2021

Friendly and well equipped hotel. Pool and Gym facilities excellent and the Spa is a bonus. All staff make you feel very welcome and good choice of food and plentiful. Good base location for exploring.

Stayed 18th November 2021

Hotel was 1st class. Staff were all very attentive & polite. Food was excellent. Rooms were of a very high standard. Would thoroughly recommended this hotel.

Stayed 25th October 2021

Staff is very helpful pleasant and friendly

Stayed 20th October 2021

Great value overnight stay, we stayed in an executive room that was lovely and spacious. Shower wasn't spotless, a spray of Dettol Mould & Mildew wouldn't have gone amiss but I am very fussy about toilets! Terrific meal at night and couldn't fault breakfast in the morning. Staff were all friendly and very helpful.

Stayed 14th October 2021

I have stayed in many double trees but this one just didn’t seem to be as good. Spa was extremely busy and very limited evening menu in the restaurant.

Stayed 11th October 2021

Stayed for 1 night and was generally impressed with the hotel. We had a spa treatment booked which was great. Room was really big, slightly outdated in terms of decor but was warm and very comfortable. Room also had a fridge which was great to keep some of our liquids cool. Staff were all really friendly and the receptionist was able to change our room with no issue (I had incorrectly booked a twin instead of a double). Dinner was lovely and so was breakfast the following day. Breakfast is all help yourself, even teas and coffees so is lacking slightly in personal service. But that may be due to how things are at the moment in terms of the pandemic.

Stayed 30th September 2021

staff were friendly, some of the drinks were a bit on the steep side especially for a coffee The pool area was very poor and dated, around the seating area beside the pool looked like it had not been cleaned all year and dirt sprayed up the walls and windows morning breakfast was lovely

Stayed 29th September 2021

A very enjoyable stay again. This was our fourth time staying here. Great food and good service. Staf lovely and friendly.

Stayed 24th September 2021

Hote was very nice. And staff were very nice

Stayed 24th September 2021

Excellent, relaxing, enjoyable trip.

Stayed 13th September 2021

Slight mix up with our booking at check in, which was sorted, but took some time. We were charged the full amount despite having a voucher, which was corrected at check out. Pool area was okay, windows needed a good clean as well as the glass doors on the sauna and steam room - just let the area down a bit. Food was okay, didn't think the menu was great. Staff were pleasant and attentive, especially at dinner. Room was nice, spacious and clean. Would go back ier was still available.

Stayed 16th September 2021

The stay was fab. Rooms were great, service was great and I need to give a special shout out to Sandra who done my spa treatments, really lovely to speak to but also very much enjoyed my treatments and felt really relaxed. The dinner service was a bit slow but I believe this was due to new starts, I’ve been before and it’s usually quite speedy so I’m sure the newbies will be the same eventually! I’d of preferred a bigger selection on the set menu for the deal as I’m a bit of a fussy eater but apart from that, I enjoyed my stay and looking to rebook for Christmas ?

Stayed 4th September 2021

We had booked for 4, got two queen rooms Staff shortages , under extreme pressure however, staff were very helpful and considerate. Restricted menu , no complaints of what we all got, booking for breakfast and again abs no complaints, if this was service and delivery of spa package on restricted staffing well done to the whole team

Stayed 3rd September 2021

I was pleasantly surprised at my hotel break. When we arrived at 130pm the lady on the desk was really nice and we received a lovely cookie. Our room was actually ready even thou check in wasn't til 3pm. The room was lovely and it's great having a separate bath and shower. We had a bottle of wine in our deal and that was in our room ready for us. We used the leisure facilities which was fab! It was busy but we were able to use everything, the relaxing room is a lovely touch. Dinner at night, service was a little slow but once we spoke to a waitress our drinks and food came pretty quick. The steak was delicious! Our tails were very refreshing, got the drumstick one. The was a young girl at the bar called Charlotte and she was fabulous and she remembered our order, served other customers and train a new start. The bed is one of the most comfortable beds I've ever slept in! Breakfast was great as it was a buffet and the service was more efficient! Great relaxing night away, definitely be back!

Stayed 31st August 2021

A fabulous hotel, with friendly, welcoming and helpful staff. The room was clean, spacious and quiet. The food was delicious, with a great choice of menu. The scenery was spectacular, and had a fabulous walk around the golf course. The spa was clean, and relaxing with professional, friendly and helpful staff. I would definitely recommend this hotel and spa to others.

Stayed 31st August 2021

Such a lovely stay. The room was spacious and spotless. The lounge area was comfy and the pool was big enough to get a good swim in. Dinner was delicious(note to kitchen, please serve a chutney or a butter with your ham hock terrine) but the highlight for us were the staff. Every single person of staff we spoke to was fantastic. Friendly, professional and nothing was too much trouble. First class service and will go back for sure! x

Stayed 31st August 2021

Lovely hotel and we will definitely be back. Food was amazing!

Stayed 28th August 2021

The hotel was extremly busy wedding etc and they had very inexperienced staff on duty they didnt clean tables left glasses etc the tables for displays etc were dusty all in all poor standard of house keeping ashtray in outside seating area was over flowing from the time we arrived to the time we left and as for breakfast the latest time we could eat was 7.30 am even though the resturant was empty poor show all round

Stayed 24th August 2021

Food was not as good as last time and breakfast not the same staff were nice and friendly spa and pool good rooms nice

Stayed 22nd August 2021

Once again had a great stay here think this is the third time and still didn't disappoint which if it wasn't for your website we wouldn't get these great offers thank you once again

Stayed 9th August 2021

Good points....spa treatment & evening meal was lovely. Bad points...wanted to charge £10 each for robe hire ( even though I was told we would be supplied with these when I booked treatments) eventually supplied free of charge but felt they were not happy about it. Room was clean enough and beds comfortable, but rooms & especially bathrooms in need of refurbishment . Very disappointed at breakfast. Staff were dishing out hot buffet, which was fair enough, but then bread was out for everyone to make own toast........tea/coffee machines to make own drinks, although staff brought fruit juice/ pastries etc. from kitchen for us. Feel would have been much better to have teas/coffees & toast brought to table by staff. Was also lots of guests wandering around without masks. Breakfast was definitely a faff and we did not feel at all comfortable with the situation.