Balmoral Arms, Ballater

Stayed 22nd November 2013

Just come back from a stay at this hotel. We had a wonderful time, starting with a lovely welcome. Our room was lovely., very clean., with a nice bathroom. All the staff were extremely nice and very helpful. Our evening meal was second to none, the choice was good and our food was delicious. Breakfast was also very good., with a very attentive service. Many thanks to everyone from the manager, receptionist and waitress who served us. Would thoroughly recommend and will definitely go back! Many thanks for a lovely break

Stayed 16th November 2013

Had a lovely stay, very friendly, staff couldn't have done enough,Room was a bit disappointed not as good as the last room, and for it to been upgraded, but would still go back again to deeside inn

Stayed 17th October 2013

We stayed with our 3 small children. We all felt very welcome. Thank you for a lovely relaxing stay.

Stayed 13th October 2013

booked a 2 night stay room and service was ok .the breakfasts were good but the evening meals were disappointing the second night we had 4 main course choices and on being seated were told one was not available one of the other choices was roast pork which was on the menu the previous night also the vegetables were not what you would call crunchy they were more like raw very disappointed

Stayed 27th September 2013

Excellent service and excellent food. Our late arrival back one evening made us really appreciate the fact that Dinner is served until as late as 9pm.

Stayed 22nd September 2013

spent first night in room 9, useless shower when we reported this we were immediately moved to room 7 next morning - thereafter no complaints. Helpful staff, will definitely go again

Stayed 20th September 2013

Wonderful three night weekend break on 2 nights DB&B and B&B on 3rd night. We enjoyed the food in the restaurant and were really happy we chose to eat their on the 3rd night too. Sunday roast beef was very good. Very friendly staff made for most relaxing stay and Ballater and surrounding area is beautiful.

Stayed 28th July 2013

Wi Fi not working and shower was just a trickle. Not acted on despite asking for something to be done on several occasions. However great location, staff very nice, food great and great value. For money.

Stayed 14th July 2013

GOOD SHORT HOLIDAY ONLY BAD POINT THE MANAGER TRIED TO SAY WE HAD A MEAL AND DRINKS PUT ONTO OUR ROOM WHEN IN FACT WE ATE OUT AT A DIFFERENT VENUE

Stayed 15th June 2013

Had a very pleasant stay at the Deeside Inn, the staff were very helpful and always smiling, the bedrooms were clean but in need of updating,quite noisy at the front bedrooms,due to single glazed window, the food was very tasty but the portions were on the small side

Stayed 10th June 2013

Have just returned from a fabulous break with friends at the Deeside Inn, The manager & her staff are to be congratulated for their friendliness, hard work and efficiency, they were a delight, the hotel itself is fine, very comfortable, food was excellent bathrooms are a little tired but that did not detract from the stay. very good value, happy to recommend.

Stayed 3rd June 2013

We spent 4 nights at the Deeside Inn, food of a very high standard and plenty of choice, staff very friendly, lounges very nice. overall hotel excellent.

Stayed 28th May 2013

Comfortable room, pleasant staff.

Stayed 21st May 2013

Had a really good short break at the Deeside Inn Hotel. Room was clean and pleasant and food was amazing. Really good menu with huge portions of amazing food. The staff were excellent, particularly Amy who ran the place very well. The only slight criticism I would have is that with it being an older building the floorboards were very squeeky and so if anyone walked along the corridor it made quite a noise. Also the doors tended to slam shut making a loud bang. This didnt trouble me so much but my other half is a light sleeper and it caused her to wake whenever someone passed our room. All in all, this was a real bargain for what we paid. The meals themselves were worthy of the price we paid for 2 nights

Stayed 16th May 2013

This hotel has only recently been taken over by Crerar and it is therefore a new team. We found the team very helpful. The location is super if you want to explore Deeside. Some of the decor/furnishings are a bit dated but perhaps this is all in hand.

Stayed 6th May 2013

Very good value for money and great base for all of dee side.

Stayed 6th May 2013

Hello. My wife and I have just had a really nice stay in a new hotel for us, the Deeside Inn in Ballater. The suite we had was very comfortable and was a complementary upgrade by the hotel. I can assure you it was very much appreciated. The Classic Britain deal was as always brilliant value for money which allowed us to enjoy four nights B&B with three of the nights including dinner. The meals and wines were very good and cooked to a high standard by the very experienced chef, Chris a new recruit to the Deeside team. The General Manager, Joanna and her teams front and back of house were very professional and friendly at all times. I would highly recommend this hotel to all. David & Margaret Sneddon

Stayed 26th March 2013

We enjoyed a splendid five nights at the Deeside Inn, an excellent base from which to tour Cairngorm, rural Aberdeenshire and Royal Deeside. Some bookings had cancelled due to concern over the deep freeze and the snow gates at Glenshee being closed - a great shame for tourism in this area of outstanding natural beauty and warm welcome. So...a word of encouragement to anyone pondering the worth of travelling the long way (via Aberdeen)to Deeside: Get Here - or you don't know what you are missing! We were treated to five straight days of mountain, loch and river Winter Wonderland in splendid isolation. Visibility was sparkling, with conditions on the whole dry and sunny, if chilly, and all roads (even the minor)admirably cleared and gritted. As to the Deeside Inn itself, visitors will find a genuinely warm welcome from new manager Joanna and her switched-on team. We were looked after superbly, with friendly down-to- earth service from all, including local 'insider' tips & recommendations, plus demonstration of attention to detail: for example, noting that we were staying five nights on a DB&B deal, Joanna and the chef ensured that we had some additional menu options to supplement the excellent (if presently modest) winter bar menu. Consequently, we enjoyed some of the best mussels ever (thank you Joe!)some tasty salmon options, splendid haddock, chips & mushy peas, a superb steak pie - oh, and a good choice of tasty cooked breakfasts with the sausage, black pudding and haggis all a delicious highlight. The bar, dining room and (especially) lounge area really make a winter stay at the Deeside Inn, with two log fires tended regularly, and a truly convivial atmosphere created with comfortable and varied seating around which to enjoy a drink or a blether; plus plenty of lamplight to read by - for it's an ideal spot to curl up with a good book. Our bedroom was perfectly adequately equipped (very comfortable bed, plenty of hot water) and kept spotlessly c

Stayed 15th March 2013

Room was comfortable but bathroom was in need of refurbishment. The staff were exemplary and provided every assistance required.