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Caledonian Hotel, Newcastle

Osbourne Road, Newcastle, NE22AT, UK

Guest Reviews

Overall Guest Rating

81%

Wendy Bland said...

87 %
90%
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70%

Stayed 23rd June 2018

Fabulous stay. Double executive Room was clean, comfortable and had everything to suit our needs. Staff very attentive and friendly and couldn’t do enough to help.

Anne Marie Findlay said...

50 %
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40%

Stayed 2nd June 2018

Staff were lovely with the exception of manager on Saturday evening who was very rude to my son and his fiancee. When I spoke to him regarding this issue he was very rude to me also. Will not be returning here anytime soon. As regular visitors to Newcastle to visit my son who lives there and having taken my elderly parents on this occasion we were really not happy with number of issues. Bar closing before 11pm, told there was no pinot grigio wine anywhere in hotel during dinner and buying more expensive wine to then go through to bar area and being served pinot grigio when I enquired as to what white wine they had available, no cointreau in bar which is drink one of our party always has. Food menu was very limited and not at all as it was on our last visit.

Albert Kilgour said...

87 %
80%
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90%

Stayed 12th April 2018

Friendly, helpful staff, good food from a limited menu, and good sized , clean rooms.

Lindsey Millward said...

90 %
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100%

Stayed 23rd March 2018

my son and daughter got me and my husband this weekend away. I had one of the best weekends ever.the rooms are a bit dated in the decor but our room was really big.the staff are lovely and meals were amazing. I would highly recommend this hotel as it was that good we are looking to go back soon. .

leanne mosey said...

94 %
80%
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100%

Stayed 17th March 2018

Room was lovely and clean, staff were helpful and friendly, the bar had a good atmosphere and the food was quality :)

Anne Lord said...

80 %
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80%

Stayed 17th February 2018

Hotel staff are friendly and helpful. The hotel itself is very clean & well presented but the bathroom in our room could do with updating. Has is own car parking which is a must in Jesmond. It’s central for bars & restaurants though we had the wine dinner & breakfast deal which was great value. The meals were good quality & tasty. The wine was good quality as well would definitely recommend staying here

John Ryan said...

90 %
90%
90%
90%

Stayed 17th November 2017

Very enjoyable stay. Very helpful and friendly staff, room excellent (just lacking a bathmat), food superb (the beef pie was enormous) and very reasonably priced. 10 mins on the bus into city centre. Hard to fault.

Raymond Tennent said...

70 %
80%
50%
80%

Stayed 10th November 2017

Fine hotel Slightly out of town in Jesmond area that closes down at 11pm .Yes closes down.Power of the property owners.All the hotel staff very good.Food very good but service from kitchen could be a lot quicker.Slow on both nights stay I would certainly recommend buch the taxi you get to go into city centre.Black cabs are the most expensive but LA driver charged me £7.50 and the return journey,same route £5.50.Be on your guard or get the price before hand . The two night deal was value for money and will watch out for it again.

A guest said...

54 %
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60%

Stayed 15th October 2017

we arrived at lunchtime on sunday for our stay.. informed the girl at reception that id left my car in their car park and were going for a walk round town and would be back at 2pm for check in.. all was fine when we got back and she said ive put u in a nice room !! well if thats a nice room i dont know wot a horrible one is.. tiny room.144 at back of hotel. grubby walls , bathroom rusty etc.. complained at reception and in fairness they moved us to a lovely refurbished room along the corridor 116. it was like walking into a different hotel. staff were lovely and made us feel very welcome so all in all had a good time.

Linda Melvin said...

87 %
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90%

Stayed 31st March 2014

Great stay. Menu for evening meal was amazing food exceptional.

Carol Rushton said...

94 %
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100%

Stayed 10th January 2017

A very comfortable stay, clean room and excellent food. It was the same menu each night but plenty of choice of food and well presented. The hotel was only a 20 minute walk from the city centre so very convenient for sightseeing. We highly recommend this hotel for a city break.

Gillian McNeil said...

100 %
100%
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100%

Stayed 11th November 2016

What a lovely clean, friendly hotel in an upmarket area. We booked this hotel for a weekend away for our wedding anniversary & my husband's birthday. from check in to check out we received first class service, nothing was any trouble to any of the hotel staff. we will definitely be booking again to stay at the Caledonian hotel, definitely value for money.

carole templeton said...

100 %
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100%

Stayed 8th November 2016

I recently stayed at this hotel and had a great couple of nights. The room was large and airy, food was excellent both breakfast and dinner. Staff are very friendly and polite, I am hoping to return in the new year would highly recommend this hotel .

Hazel Beardow said...

94 %
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100%

Stayed 21st October 2016

Stayed here for 2 nights to meet up with our friends, we had previously stayed here on a Peel hotel Gold Card Offer. Had a great weekend could not fault the hotel, good location, friendly staff and excellent food. We arrived early but were checked in straight away. The only slig6ht problem was the happy hour not all drinks available , choice very restricted so be careful what you order, but otherwise everything very good. Thank you for a great weekend.

Hazel Beardow said...

94 %
80%
100%
100%

Stayed 21st October 2016

Stayed here for 2 nights to meet up with our friends, we had previously stayed here on a Peel hotel Gold Card Offer. Had a great weekend could not fault the hotel, good location, friendly staff and excellent food. We arrived early but were checked in straight away. The only slig6ht problem was the happy hour not all drinks available , choice very restricted so be careful what you order, but otherwise everything very good. Thank you for a great weekend.

joanne donoghue said...

80 %
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80%

Stayed 21st October 2016

Had a lovely weekend. Staff were very helpful and nothing waa too much trouble.

Stewart Warburton said...

97 %
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100%

Stayed 23rd September 2016

Great hotel but not Saay night. We had a disabled room and it was perfect for our needs. The food in the restaurant was really good with good size portions. The service was first class. Saay night was wedding nights and hen nights and the noise went on till 2:30am. On the other nights of our stay the hotel was quiet.

A guest said...

77 %
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80%
70%

Stayed 19th September 2016

The hotel was ideal for our short break requirements with easy access to the city centre. The room was clean, the beds comfortable and hotel facil good. The only disappointment was the food with the buffet breakfast on the cold side and an unchanging and slightly limited dinner menu.

Gordon Roberts said...

87 %
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100%

Stayed 2nd November 2014

Bedrooms very basic, but clean, perhaps a little makeover would not go a miss, replace carpets for one. Room service was good, done daily with fresh towels. Evening meals, food was excellent and service also excellent. As I booked two seperate stays, this seemed to cause the hotel a little confusion over the one dinner per stay.

Ian Kirk said...

74 %
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90%

Stayed 8th October 2014

Best dinners I have ever enjoyed at any Classic Britain hotel.

Brian Graham said...

74 %
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90%

Stayed 7th April 2014

On arrival staff were very helpful, we were early so rooms were not ready allowed to drop off cases within hotel no problem. Check in was swiftly carried out later in the day and booking was taken for restaurant. Room 201 was ideal apart from noise from fan/air con unit above the room, as we were booked in for only 2 nights we did not mention this to reception. Food in restaurant was excellent.

Lorraine Bendle said...

77 %
70%
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80%

Stayed 13th December 2013

Great location for a weekend in Newcastle. Hotel very clean and staff helpful and friendly. Would stay again and would recommend.

ian greenhalgh said...

84 %
80%
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90%

Stayed 9th December 2013

hotel and stuff very nice I would stay again without any question

William Howie said...

84 %
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80%

Stayed 30th November 2013

Very well run hotel and service excellent. Would definitely stay here again. Located in a really classy area of town.

C Eaglesham said...

67 %
70%
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60%

Stayed 9th November 2013

good location,very comfy bed.plenty of other bars nearby