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Murrayshall House Hotel, Scone

Murrayshall Road, Scone, PH27PH, UK

Guest Reviews

Overall Guest Rating

94%

A guest said...

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Stayed 27th March 2016

Very pleasant stay. The hotel is very comfortable and our meal was excellent. Very good value for money.

Janice Sherman said... Hotel has replied

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Stayed 14th April 2015

We really enjoyed our stay at this hotel. The staff were all very friendly and made our stay special. The view from our room was fabulous.

Hotel reply...

Thank You

A Campbell said... Hotel has replied

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Stayed 13th April 2015

A clean, comfortable and warm hotel in an amazing setting . The two lounges had open fires and ample seating for guests. Staff were friendly and helpful- an excellent country retreat!

Hotel reply...

Thank You

Stuart Macdonald said... Hotel has replied

74 %
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Stayed 12th April 2015

This is our 8th year visiting this hotel and it always lives up to our expectations,room upgrade was fantastic, however, this time my wife and I felt that the staff moral was at an all time low,I don't know if its due to new management or lack of training but its such a pity,there was also confusion over the meal package and it wasn't explained correctly starter portion size, price allocation limit etc,this could have led to an embarrising situation if you were a first timer,however,we were fortuate that we have stayed before and managed to resolve this with one of the staff,this will not deter my wife and I staying again or my recommendation to friends,but,I think the staff moral situation requires reviewing as you only get one chance to make a first impression.

Hotel reply...

Sorry to hear your experience was not what you have come to expect, there has been no change of management. i will discuss your comments with our Operations Manager.

John Turner said...

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Stayed 5th April 2015

A very enjoyable stay. Great room & great food, served in a lovely resturant - highly recommended.

Alex Russell said...

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Stayed 3rd April 2015

This hotel is one of the best we've stayed in, the whole place is spotlessly clean, warm and comfortable, the staff are cheery, helpful and courteous, thankyou.

Kevin Oneil said... Hotel has replied

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Stayed 3rd April 2015

Fantastic hotel. Staff were the most attentive we have encountered in Scotland. Food was perfect and the rooms were spotless and extremely comfortable. It was my father's 74th birthday and they could not have been more kind to him. Will definitely return.

Hotel reply...

Thank You

Ian Rowe said... Hotel has replied

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Stayed 13th March 2015

Pleasant staff with attentive yet not overwhelming service made for a very pleasant overnight stay. Food at dinner ok, but too obviously "bought in".

Hotel reply...

Thank you for your commnets, I can assure you that our food's are not 'bought in' we have a team of chefs who source our produce from local suppliers and is prepared in our kitchens

Andrea Strachan said...

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Stayed 8th March 2015

Upon checking in we were told that the heating boiler system in the main building had broken down, and that we were being upgraded to a suite in one of the nearby buildings. It looked more like a holiday apartment than a suite! The bed was at one end of the room and a small sitting area and sink with microwave at other end. My husband didn't like the layout or feel of the room but if we wanted to move we would have had to stay in a cold room with only a small plug in heater. On unpacking I found a hair tie and a pair of socks in one of the drawers, and our bucket wasn't emptied on our first morning after housekeeping had been either, very poor. The bed was so hard it was like sleeping on concrete, we did ask if a mattress topper could be provided but again housekeeping failed to provide this or explain why it wasn't provided. There was no internet and on the second night and no television either because apparently the wind had moved the receiver! More like Fawlty Towers than a 4 star hotel. The staff in the restaurant and the food was excellent and on this we had no complaints at either breakfast or dinner. But we will not be returning because just felt that the hotel doesn't warrant the rating it has, on cleanliness or service.

Fiona Lawrence said...

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Stayed 6th March 2015

On arrival we were upgraded to a suite. Check in was easy. Suite very clean and comfortable. Service at the bar and dinner was excellent and the food very good. Breakfast was also very good. I really could find no fault with this very well run hotel.

Arthur Viney said... Hotel has replied

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Stayed 5th March 2015

An impressive first experience of the hotel. Staff extremely welcoming and helpful.

Hotel reply...

Thank you

A Macrae said...

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Stayed 28th February 2015

Only one comment there was a broken glass for us when we entered the room and it was a bit cold.

John Macfarlane said...

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Stayed 27th February 2015

Thorouhgly enjoyable visit to this hotel. Staff were welcoming and friendly. The superior room we had was on the ground floor and was spacious with a lounge area and all amenities you would expect. It is a little off the beaten track but that was a bonus for us. Roaring fire in the cocktail bar at night and food was delicious. Will definitely visit the hotel again.

Tom Mackenzie said...

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Stayed 21st February 2015

Great

Graham Montgomery said...

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Stayed 20th February 2015

Cannot fault ,everyone of the staff were superb, especially the guy working behind the bar. Lots of interesting facts about the spirit's etc. Food was amazing ... Definitely go back ????

David Kitcher said...

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Stayed 14th February 2015

Nice hotel with great service. The food was very nice but a small menu to choose from. This could be a problem if staying for more than one night. I would stay again :-)

rosemary watkins said...

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Stayed 27th December 2014

Enjoyed my stay at the hotel. staff friendly and helpful and the food excellent. Hotel is in a beautiful, setting. when we stayed the area was covered in snow which made it look amazing.

Peter Kelman said...

94 %
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Stayed 21st December 2014

Enjoyed our one night stay food and service excellent.

Kathleen Tierney said...

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Stayed 26th November 2014

Really enjoyed our stay at this hotel. Our room was spacious and comfortable with lovely views. The hotel has a genuine 'country house' feel and all of the staff are very pleasant and helpful. The food was excellent also, especially dinner, with quality ingredients and great cooking. Best place we have stayed for some time and we look forward to a repeat visit soon. Our thanks to all at Murrayshall House

N Gibson said...

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Stayed 16th November 2014

Good quality hotel with excellent food. Bedroom rather dated but clean.

Robert Kirk said...

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Stayed 5th November 2014

people at Classicbritain Hotels very helpful. nice atmosphere at Murrayhall. Would hope to go again,food excellent.

Stewart Little said...

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Stayed 22nd October 2014

Enjoyed our recent stay. Bedroom was nice, staff good, service ok. Overall enjoyed our visit. If I could be constructive it would relate to the menu. We were there three nights and neither menu changed, other than the catch of the day. The food was very nice but we had to move, at cost, to the a la carte menu to get a change of food.craft beer also much enjoyed.

C Gorrian said...

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Stayed 13th October 2014

Staff extremely helpful. Hotel very comfortable and relaxing

Iain MacLeod said...

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Stayed 12th October 2014

Fantastic Hotel. Very laid back atmosphere. The quality of the food is first class. They very much deserve two rossetes

Kathleen Heraghty said...

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Stayed 12th October 2014

Very nice hotel. Good restaurant, particularly dinner.Staff very pleasent. Heating needed to be better. Bedrooms very cold, radiator in our room not working at all and very poor in the other room too.Apart from the restaurant the public rooms were also pretty cold. Pity because the hotel and grounds are lovely.