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Green Hotel, Kinross

The Green,, Kinross, KY138AS, UK

Guest Reviews

Overall Guest Rating

80%

elizabeth burns said...

94 %
90%
100%
90%

Stayed 27th September 2018

enjoyed our stay, food was excellent and the staff were great. We were given a suite which was lovely but would have been better had it had a king sized bed. We are not used to sleeping so close together as we have a super king bed at home, so it was a bit of a squeeze. Would recommend this hotel, a bit tired but plenty of space.

Donna Davanna said...

77 %
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100%

Stayed 16th September 2018

Hotel is nice but in need of some TLC in areas.. Could not fault the staff.. Very pleseant and helpful. Used the windlestare for the pool, again In need of some good TLC... Very dated and in need of repair in some areas. Pool was nice and warm and the jacuzzi was lovely. Food at the Green Hotel was very good, could not fault that at all. Be careful if ordering Breakfast for your room, we done that and then thought it strange when no breakfast arrived.... Our card had not been removed from the door...called reception and the food was delivered relatively quickly exactly as we ordered and the breakfast was very nice. Our room was very big and spacious (RM 36) big double bed however this was 2 single beds pushed together which wasn't good as there was a hump in middle, not good when sharing with someone and the mattress was extremely hard (possibly personal preference). The backstage at the rear of the hotel was a good little find and if you like gigs. Overall a mixed review in places.... A bit of TLC throughout the hotel and it would b a 10 all the way. Staff and food were definitely the good points

Donald Olejnik said...

90 %
80%
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100%

Stayed 4th September 2018

Lovely wee break away! Have stayed here many times in the past and always enjoyed, this time was no exception. Check in/check out was painless, room was lovely and clean, food in Basils restaurant was exceptional. All staff were very friendly and professional. Looking forward to our next visit!

Kate Gorham said...

97 %
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100%

Stayed 30th August 2018

First stay at this hotel and would not hesitate recommending. The room would have scored 10 had it not been next to the plant room, which was noisy. Next visit will request a different room. The room itself could not be faulted, very spacious. So nice to visit the more traditional style hotel more character than "chic" minimalist hotels of the day. Thank you to the attentive and friendly staff.

june hawthorne said...

94 %
80%
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100%

Stayed 11th August 2018

Fantastic break, amazing staff and food. This is our 3rd visit and you can be sure we will be going back.

Brian Murray said...

57 %
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70%
50%

Stayed 7th August 2018

Friendly reception staff on arrival. We had a ground floor room overlooking the garden. Clean except the carpet could have done with a shampoo. Single bed mattresses were very lumpy but we understand that the Hotel is due to be upgraded. Outside of the property wasn't very enticing. We ate dinner in the main bar. Breakfast did not live up to expectations.

GRAHAM WALKER said...

70 %
70%
70%
70%

Stayed 28th July 2018

Very enjoyable break. Dinner was great value, and breakfast fantastic. Room was large and well furnished, with a comfy bed, but shower was not working too well. I would be very happy to return.

A guest said...

90 %
90%
90%
90%

Stayed 25th July 2018

Excellent stay - staff lovely, room huge and food good.

scott wilson said...

100 %
100%
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100%

Stayed 23rd July 2018

Outstanding in almost every way, will definitely be back

A guest said...

77 %
70%
80%
80%

Stayed 4th July 2018

Had a lovely stay. Everyone very welcoming. Clean room. Good size. Perhaps a fan would have been nice.

Lynne Conaghan said...

97 %
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90%

Stayed 1st July 2018

First time at this hotel, very clean. Some areas require upgrading however on a whole very good. Food was okay from jocks bar but nothing to rave about

kathleen giblen said...

90 %
70%
100%
100%

Stayed 17th June 2018

lovely stay at Green Hotel. Staff and food excellent! dinners really quality. had an upgrade to a 4 poster room, which was lovely. BUT unfortunately the whole hotel is dated. very dated now. carpets needing replacing. PLUS Spa was on the other side of a busy road. Very nice pool, sauna and steam room, but again a bit dated. HOWEVER, we had a lovely stay, very relaxing, hotel in a lovely position.

J Torbet said...

50 %
50%
50%
50%

Stayed 9th June 2018

Enjoyed my stay here nice large room with pleasant view. The resturaunt food was very good probably could change the menu more frequently eould stay here again

Alexander Logan said...

94 %
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100%

Stayed 17th May 2018

Good large room, excellent dinner and super breakfast. Service in the bar (Jocks), the dining room and the breakfast room first class. All in all the perfect stay.

PATRICIA INNESS said...

87 %
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Stayed 29th March 2018

Stayed here for 1 night DB&B. Good room with big, clean bathroom. Used leisure facilities açross road. Great pool with friendly staff. Had dinner at Jocks Bar good food and friendly staff. All in all good stay would definitely return.

rosetta walker said...

44 %
90%
30%
10%

Stayed 3rd September 2017

my daughter and I enjoyed out spa treatments. The room we had was lovely. Hotel, particularly hall carpets, need updating. The biggest disappointment was our evening meal in jocks bar. We were supposed to have a £25 allowance each from the whole menu. As there was a local event on, the menu was not available. What we were offered was a few choices of main courses plus a drink for £12. No starters and no desserts! We were not informed of this either when I rang to book table or at check in, We were not offered a change to the other restaurant. I had a poor excuse for steak and ale pie and they rustled me up a sundae. On checking out, I mentioned the above issue to receptionist. She was not aware of this and insisted full menu was available! On checking her computer, she noticed what we had and as a goodwill gesture, did not charge for 2 glasses of wine. We did have a good nights sleep and thankfully the breakfast had plenty choices in the morning.

A guest said...

54 %
50%
50%
60%

Stayed 4th July 2017

Found hotel offer after adding leisure and pool and spa facil in filters. Turns out these facil are at the sister hotel 300 yards across the road. After booking I attempted to make contact with the hotel to book spa treatments. I got no answer at both the spa and main reception options. When I was booking in I was given a sheet of information for my stay. At no point was I informed that I had to book a table for either the bar or restaurant, it was only by chance I mentioned it to the person at the bar. Both evenings we had a table booked for 7pm and got served at 7.30. Insufficient staff on duty even though the hotel didn't seem to be full. Leisure facil very poorly kept. Showers not working. Jacuzzi not working. Staff and members of public walking in and out of pool area with shoes on. What seems like paint peeling of wall in steam room. Notice on Wall stating " In emergency contact a member of staff" you wouldn't know who were staff as they were all wearing there own clothes. No name badges or corporate clothes. Will not be visiting again.

Kenny Speirs said...

97 %
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90%

Stayed 4th June 2017

Very pleasant stay in the Green Hotel. Particularly liked the room we were allocated, and the late breakfast time , until 10 a.m. Friendly staff and good facil made this a great break.

Vonnie Ogilvie said...

84 %
60%
100%
90%

Stayed 26th February 2017

We have used the 'my hotel break' offer previously and will again for this nice hotel The squeaky floorboards and many little quirks needing upgraded are not a major issue for us as tge food and service are always first class - how many times have we went to gorgeous boutique hotels that look amazing but dissapoint in other areas - the green hotel is top notch in looking after its customers and although many reviews (quite rightly rave about jocks bars atmosphere and grub) my fave is actually the quiet relaxed bar area outside basils resturant. But, all these positives still dont make up for supplying us with a devil in a brilliant disguise - we thought we had been delightfully upgraded when we entered room 25 to find a four poster bed (albeit with a double rather than king size bed) the devil was hiding under the sheets though......in the firmest mattress we have ever had the displeasure to sleep on!! I challenge the management to try sleeping one restless night on this mattress.....we didnt check ..maybe it was a large piece of slate Next time we come back....and we will ....we will request a softer king size in advance We should have requested a room change but, for some silly reason we didnt, but I cannot believe this mattress has not been mentioned previously.

derek Wilson said...

77 %
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70%

Stayed 24th February 2017

another enjoyable stay. thanks

Liz Coutts said...

87 %
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90%

Stayed 4th February 2017

We actually stayed at the Windlestrae, but had been told we were staying at the Green hotel, however, Windlestrae was lovely, we ate at the .green as Windlestrae restaurant was closed for a venue. Best cooked breakfast I've had in a while .

A guest said...

84 %
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90%

Stayed 28th January 2017

The shine was taken off the excitement of our stay when we arrived at reception to be told that there was no reservation even although I had with me a paper copy of the booking. We were asked to have a seat and it would be sorted. It was sorted but took about an hour and I think we were lucky as a party of 4 arrived which said that 2 of their friends wont be coming which freed up a room for us. It all worked out in the end but we did have a bit of embarrassment at reception and then an hour of anxiety. It looks like there was a breakdown in communication somewhere in the booking process?

A guest said...

100 %
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Stayed 27th January 2017

Lovely stay, very welcoming staff and delicious meal.

Charlie Alexander said...

74 %
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70%

Stayed 25th January 2017

Preferred food in bar to restaurant..

jananne don said...

100 %
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Stayed 7th January 2017

lovely hotel,staff friendly and great food.hotel clean and room very spacious.definately coming back in the spring.