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Edinburgh Marriott Hotel Holyrood, Edinburgh

81 Holyrood Road, Edinburgh, EH88AU, UK

Guest Reviews

Overall Guest Rating

88%

William Porter said...

87 %
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90%

Stayed 12th December 2022

arrived for an overnight stay to visit the Christmas market in Edinburgh. We were a bit dubious as we had a poor experience with another hotel in this group in the summer, but our fears were soon allayed. We were pleased to find a fairly modern hotel 20 minutes walk from Princes streeet. Excellent and friendly staff at reception, we went to our room throughbrightly lit corridors. Our room was lovely and clean, with a nice comfortable bed with crisp clean linen.There was a sofa and a chair for sitting and bottled water as well as a complementary tray of tea/ coffee, only thing was only 2 satchets of milk but Reception provided more when asked. Our deal included dinner which we took from the set menu althought we could have taken from a la carte if we wanted. Delicious food in pleasant surrounding, Surf and Turf restaurant,staff were excellent and took time to interact with customers a trait that we found continued throughout our stay. Only thing that let our room down was the fan heater that blew all night, there was a control on the wall, but unfortuneately there was no swiches/dials on it so this led to interupted sleep.Breakfast was of a fairly high standard, haggis was exceptionally tasty, but the coffee was in a large urn, we would have thought that for a 4 star establishmentthat it would have came in a pot. Apart from these small things , we had an enjoyable stay. with our faith in this hotel group restored

Elaine Sweeney said...

87 %
80%
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90%

Stayed 12th December 2022

Stayed for on the 12/12/3022 Lovely hotel, great room we had overnight stay dinner bed and breakfast, food was very tasty, breakfast great choices from continental to full Scottish. Only down side was hotel was very cold they had big heaters dotted about, but unless you were sitting next to one you could feel the chill, our room was very cold and warm air wasn’t blowing warm air, but phoned reception and within 5 mins they came with electric heater and room soon warmed up. Overall a nice stay and would return.

Lyndsie Jenkins said...

90 %
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100%
N/A

Stayed 9th December 2022

We had a really wonderful stay in this lovely hotel. Just wish it could have been longer! Only one little thing was the constant noise which I think was probably the heating - sounded like a bathroom fan. But we would still stay here again. The staff in particular were delightful- thank you

Emma Stewart said...

77 %
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70%

Stayed 3rd December 2022

A very dirty and run down hotel, the shower was so dirty I refused to use it, luckily I only stayed for 1 night! Staff were lovely and couldn't do more. Has the potential to be a really lovely hotel but needs a serious upgrade and clean, definitely not a £150 per night hotel.

Shona Stewart said...

87 %
80%
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80%

Stayed 29th November 2022

Had a fabulous stay, hotel was lovely. Staff very helpful and friendly.

Robert Bell said...

87 %
90%
90%
80%

Stayed 1st December 2022

Nice spacious room,attentive staff ,good breakfast and dinner although limited menu. Would visit again

A guest said...

70 %
50%
80%
80%

Stayed 23rd November 2022

In the process of changing from Macdonald to Marriot. Hotel was cold with very grubby carpets. We were told it should start looking better by Spring. Breakfast was good but served on cold plates. Could be a great hotel as in a good location. Nominal parking so booking ahead is advisable!

Fiona Wilkinson said...

90 %
90%
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90%

Stayed 15th November 2022

Enjoyable stay. Comfy warm room. Lovely breakfast next day. Buffet style with plenty of choice. Staff were very polite and helpful.

Anne Adams said...

84 %
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80%

Stayed 8th November 2022

My Mum & had a fabulous 2 night stay recently at the Holyrood Hotel. Our bedroom was very comfortable & the food was delicious. One member of the staff stood out as giving exceptional service, the hotel porter, David. He was very attentive & helpful especially with my 91 year old Mum. We will be back!

Doreen Mckendry said...

100 %
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100%
100%

Stayed 7th November 2022

We had a lovely stay at your hotel, staff were very efficient and friendly. Our room was very spacious and comfortable bed. Breakfast was very good, plenty of choices. Will be back thank you.

Marion Phimister said...

70 %
90%
70%
50%

Stayed 23rd October 2022

Our upgraded deluxe double room was lovely & was much appreciated. Perhaps a dust would have produced a score of 10! Reception & bar staff were excellent. Restaurant staff were pleasant. Our evening meal main took 1hour to materialise & only did so after pointing out the delay. Breakfast was disappointing. There was no menu like the sister hotel Inchyra offered. The self service cooked food was COLD. I asked for a fried egg on the second morning & I’m still waiting. The key cards were troublesome especially in the lift having to return to reception on 4 occasions to have the cards updated. Not ideal over a 2 night stay.

Bill Blake said...

60 %
80%
60%
40%

Stayed 30th October 2022

Lovely hotel only problem was breakfast went down at 9 - 15 no bacon or beans bacon arrived at 9 - 50 and no beans seemingly ran out

Anne Ferguson said...

100 %
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100%
100%

Stayed 28th October 2022

Staff very friendly and helpful. Great location. Dinner was excellent. Room lovely, clean and spacious. Breakfast was a little busy, no cups or for tea took a while for it to be rectified. Would definitely recommend, will look forward to a return visit.

gareth hunter said...

94 %
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80%

Stayed 22nd October 2022

Myself and my wife stayed at the McDonald holyrood hotel recently, we managed to check in early staff were all excellent, hotel is in a great location to explore Edinburgh, all facilities were excellent would highly recommend this hotel

M Kelly said...

87 %
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90%

Stayed 16th October 2022

Been visiting Edinburgh for 30 years plus 3 or 4 times a year.This was first time using this hotel. We would certainly use this hotel again. Staff were very professional and friendly.Food and value for money were also very good.

A guest said...

85 %
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90%
N/A

Stayed 15th September 2022

Hotel was very good overall with comfortable room and all you could ask for at breakfast and efficient service. However, found the air con function didn't adjust for increased Temperature, and the courtesy tray in our room did not get replenished during our two night stay. The menu prices were a bit eye watering but we supposed this was the Edinburgh price norm. Location was good for the Royal Mile, although a bit away from Princes Street and shops. Would use this hotel again - no problem.

Tailford Carole said...

80 %
70%
80%
90%

Stayed 1st September 2022

Four star hotel but the hand towel in the bathroom had a big hole in it. A small mirror to apply make-up would be helpful as too far away from mirror to see properly (short sighted). There were wires hanging down from the back of the tv so unsightly. Would also add, a few more main course choices in the restaurant wouldn't go amiss. Plus side - nice staff in restaurant and Porter very helpful with arranging a taxi. Breakfast good quality. Shame the lady at the desk on checkout didn't ask how our stay went - does this give a hotel a 4-star recommendation?

stewart edington said...

94 %
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100%

Stayed 22nd July 2022

This is our third stay at hotel and along with our two friends have found reception very professional and friendly.Breakfast was fab but our evening meal was exceptional,all agreed it was best we have for a long time.Service was also first class.Room was also more than adaquate.Will definitely be back.

Lindsay Smith said...

44 %
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10%

Stayed 19th July 2022

Central location and helpful staff but tired hotel. Room was clean but hook behind bathroom door was missing and screws exposed. Soap dispensers were empty at sink and in shower. Food at breakfast was cold, toast wasn't toasted, my poached egg was raw the first day. We were glad we weren't there for dinner.

Stanley Mitchell said...

47 %
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70%
0%

Stayed 20th July 2022

Nice clean hotel in a good area. Staff polite and pleasant with easy check in/out. Shaving mirror missing from bathroom, holes where it should be. Let down badly by the breakfast which at best was warm and to be put onto cold plates, so all cold by time you got back to table. Certainly not worth the money.

A guest said...

40 %
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50%
10%

Stayed 6th July 2022

Location of the hotel was probably it’s best feature , sadly. Room was worn and tired looking and the breakfast food was terrible. Coffee was undrinkable. Served a purpose but won’t be rushing back . Sad as great potential but looks like owners have no interest in making it more attractive to potential customers

G Iain Callaghan said...

80 %
80%
N/A
N/A

Stayed 30th June 2022

Lovely hotel close to where we were going in Edinburgh. Benefits from having onsite swimming pool and gym. Despite that, sadly the Steam room wasn’t working which was a little disappointing. Excellent staff. Would recommend. Look forward to coming back.

A guest said...

80 %
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80%

Stayed 25th April 2022

Had a lovely visit to Holyrood Hotel in Edinburgh. Accommodation was lovely and staff, we couldn’t fault. Perfect break.

J Kane said...

84 %
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Stayed 23rd April 2022

Great value for money, rooms very comfortable and clean with great walk in shower. We had to contact reception regarding no remote control for TV but this was quickly rectified. Reception staff were very helpful with car parking enquiry.

anne marie simpson said...

100 %
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100%

Stayed 15th April 2022

This was an excellent trip . Room was ready on arrival around 1 o’clock .Food in the restaurant was excellent. All round excellent experience