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Palace Hotel & Spa, Inverness

Ness Walk, Inverness, IV35NG, UK

Guest Reviews

Overall Guest Rating

91%

mark pirie said... Hotel has replied

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90%

Stayed 2nd November 2012

Food great, friendly helpful staff. Room very disappointing considering the room rate and this was supposedly the "best available" Rubbish view, poor decor, single bed with tiny duvet and curtains that are too small for window.

Hotel reply...

Dear Craig, Thank you for your review on the Palace Hotel. I apologise we didn't exceed your expectations, your comments will be passed onto the appropriate departments to review. Kindest Regards Laura Kelly Sales Manager

craig thomson said... Hotel has replied

80%
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Stayed 2nd November 2012

great value

Hotel reply...

Dear Guest, Thank you for taking time and writing a review on the Palace Hotel. I'm glad to see you enjoyed your stay with us and found the hotel value for money. I hope we can welcome you back to the hotel in the nesr future. Kindest Regards Laura Kelly Sales Manager

catherine dunn said...

100%
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Stayed 13th October 2012

would recommend hotel,staff and food was excellent made very welcome from start of break to end

Andy Tharme said...

77%
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Stayed 8th October 2012

Good Spa facilities. Hotel and Spa staff helpful, friendly and welcoming.

Rhona Brown said...

57%
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70%

Stayed 7th October 2012

Hotel was lovely, room had a beautiful view over the river. Service in dining-room was very disappointing. Staff appeared to have no interest in their job, no courtesy at all, no friendly chat, such simple basic faults on service, very poor for such a lovely hotel.

Janice Scott said...

100%
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Stayed 19th September 2012

Very nice hotel, centrally located with good on-site facilities and lovely meals and clean rooms.

Lorna MacDonald said...

90%
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80%

Stayed 22nd June 2012

Perfect 2 night stay at the Palace Hotel last weekend. Pleasantly surprised by the size and comfort of the bedroom (we were there on a special offer so you automatically expect to be relegated to the worst rooms!) No complaints at all, everywhere was lovely and clean, and the service was friendly and efficient during our stay there. Would definitely recommend.